Name: Gran SAHARA
Address: Av.15 entre calle 8 y callejón del arte, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 7.23

Guest reviews

7.2

Good

Based on 1,110 verified reviews

Who stays here?

Business

6%

Couple

37%

Family

27%

Group

18%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Gran SAHARA, travelers consistently praise the very central, walkable location near Quinta Avenida, good value for budget stays, and generally friendly, helpful staff, making it an easy base for exploring nearby restaurants, bus stations, the beach, and local attractions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Hasina

Feb 13, 2026

·

Stayed 1 night

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

2

Sharon

Jan 25, 2026

·

Stayed 3 nights

Bad terri le onternet connection we were there for 4days and could not talk to our family we went to the front desk and complained they changed pur room and we still could not watch abday of TV..All we wanted to see was the news .terriblecservice only a few like in the whole hotel onlyv2 staff speak english..CRAZZZZY it was difficult to communicate the the staff if thec2 guys not there who speak English..ver clean though...very limited towels novtowels tovshow with the house keeping sain shower with jands then dry with towels...we dont dhower like that back home...very terrible service...very nice hotel yhough

8

Aristeidis

Jan 17, 2026

·

Stayed 1 night

Value for money, very close to main pedestrian street

8

Eduardo

Jan 7, 2026

·

Stayed 7 nights

Very central

6

Cristian

May 29, 2025

·

Stayed 1 night

The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.

Av.15 entre calle 8 y callejón del arte, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico

Location

With a stay at Sahara Hotel in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 10 minutes by foot from Playa del Carmen Maritime Terminal. This hotel is 0.6 mi (1 km) from Mamitas Beach and 5.7 mi (9.2 km) from Xplor Theme Park.

Central Square(0.1 miles)

Mercado Playa del Carmen(0.1 miles)

3D Museum of Wonders(0.1 miles)

Riviera Gran Casino(0.1 miles)

Chabad Playa del Carmen(0.1 miles)

Quinta Avenida(0.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers on-site parking. However, parking is limited and height restrictions apply.

No pets or service animals are allowed at this property.

Check-in time is at 15:00 and check-out time is at 12:00. Early check-in and late check-out may be available for a fee, subject to availability.

Yes, the hotel offers a roundtrip airport shuttle service for a fee of MXN 1200 per person (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in downtown Playa del Carmen, just steps from Quinta Avenida and approximately 0.6 miles from Mamitas Beach. It is also close to various attractions such as Central Square and the 3D Museum of Wonders, all within a short walking distance.

Yes, the hotel features an outdoor swimming pool, which is accessible from 10:00 AM to 8:00 PM. There is also a rooftop pool available.

Up to 2 children aged 8 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Gran SAHARA

Amenities

Property description

Book on Vio

Guest reviews