Name: Hilton Garden Inn Victoria
Address: 123 Huvar St., Victoria, Texas, United States of America, Victoria, Texas, US
Price range: US$122–US$212 per night
Rating: 8.45

What guests think

At Hilton Garden Inn Victoria, guests frequently praise friendly, helpful staff, clean common areas, and the sizable indoor/outdoor pool complex, while recurring complaints cite inconsistent housekeeping, maintenance during renovations, and extra charges for breakfast or early check-in.

The pool and hot tubs are a highlight for families, but several reviews mention crowding, non hotel guests using the area, missing towels, and occasional closures or cold water. Rooms are generally comfortable and quiet, yet some guests report firm or creaky beds, small TVs with limited channels, dated furnishings, and minor in-room maintenance issues. Best for travelers who want convenient access and family amenities rather than complimentary meals or a consistently upscale experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large indoor/outdoor pool complex and hot tubs are a standout, along with a pleasant bar and a decent gym. Several reviews report maintenance outages, cold water, missing pool towels, crowding or non hotel guests in the pool area, and occasional renovation disruption.

Related guest reviews

8

Robert

19 Apr 2024

·

Stayed 1 night

We stay here for all of our trips to Victoria and are always pleased. I've never had an issue in the past, everything is always great. The only thing that was kind of annoying was the bed has plywood or MDF wood under the mattress. There seems to be two boards to fit for the King size bed. The boards made noise when you move around on the bed. But once asleep, it was comfortable. I'm not sure if this is how all the beds are and it's the 1st time I've noticed it. Overall, a good stay. Workout room is cool and has all premium equipment.

10

lee

29 Dec 2024

·

Stayed 1 night

Bar with football nice touch. Good lobby areas for Morning coffee n reading. Haven’t tried breakfast yet, as it is still evening

10

Ashley

29 Jul 2023

·

Stayed 1 night

Hotel was clean from the time we arrived until we departed. Did not partake in using the bar or room service/breakfast. Liked the keurig in the room. Only downside were no towels by the pool and we didn’t take any down with us because the sign said not to.

6

Kendra

11 Aug 2025

·

Stayed 2 nights

Nice rooms but the pool was unusable due to other guests not properly watching their children. Kids were jumping off the rails and hot tub, splashing other guests and screaming. One hot tub was broken and had old stagnant water in it. Kids were still playing in this hot tub then getting back in the pool. No alcohol allowed in the pool was a disappointment as well. Consider having adult swim and allow alcohol.

8

David

2 Jun 2025

·

Stayed 2 nights

Hilton Garden is the best place to stay in Victoria. We have stayed there three separate times. However, the pool and front gate is open to the community. Be prepared for non-hotel guest to take over the pool. Staff has over-looked it each of times we have stayed.

10

Peggy

15 Mar 2025

·

Stayed 1 night

We had a great time. Kids loved the pool, especially choice of indoor and outdoor. Hot tub was great also!

10

Diane

21 Nov 2023

·

Stayed 1 night

I was especially excited to learn that their jacuzzi was actually working since the last two hotels where we stayed both said theirs were broken! It was nice and hot, just what I needed after a long day on the road. There was both an indoor and outdoor jacuzzi and the swimming pool was both and you could swim through a gap in the wall to go from inside to outside. Pool towels were provided. There was an exercise room but I didn't use it though it looked nice. Staff was all friendly. Hotel in constant state of improvement with men touching up paint in the hallways. Room was spacious and eco-friendly with refillable shampoo, conditioner and soap bottles in the shower. Internet was strong and safe. Everything was good.

8

Terrie

23 Jul 2023

·

Stayed 1 night

Looking forward to the indoor/outdoor pool with my family and toddler. However, when we went to the indoor pool area there was a group being very rowdy, had a cooler, and loud music. We decided to go outside instead where the music was just as loud and the group was intoxicated. We only stayed at the pool for a short time. Later in the day we went to order food at the restaurant. We saw the entire group leave the property. Not one single person was actually staying at the hotel. It was very disappointing the staff allowed this.

6

Jonathan

6 May 2024

·

Stayed 3 nights

indoor pool was cold and hot tubs didn't work

4

Nicole

29 Jun 2024

·

Stayed 5 nights

We had to ask daily for clean towels. When they did give them to us we only got 2 sets for 4 people. We asked for maid service daily, but only started getting it on day 3. We talked to 3 different people in 1 day and still didn't get maid service. Found a bug in my bed the last night. The food was okay, but the restaurant was opened with very limited hours. The pool was clean and nice.

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Cleanliness

Many guests found the hotel and rooms clean. Others reported inconsistent housekeeping and occasional issues like pests, lingering odors, or dirty furnishings.

Related guest reviews

10

Kassandra

24 Jul 2023

·

Stayed 1 night

My family enjoyed the pool . The room was decent just the chair we had in there was extremely filthy and a faint odor in the room also

2

Armando

12 Dec 2025

·

Stayed 2 nights

Drove 10 hours to this hotel and went to bed. Was woken by an itching feeling on my right upper arm, neck and head. I got up and turned on the light to find bed bugs on the bed and my pillow. I notified the front desk and they moved me to another room. Couldn’t sleep due to being paranoid there could be some in that room. I do have to say the staff and management were great. The general manager comped my stay.

4

Kierston

16 Mar 2023

·

Stayed 1 night

The room was not cleaned at all, the sheets were dirty along with hair everywhere. The pull out couch was absolutely disgusting & the sheets were filled with pee, who knows what so definitely check your beds before going in them. The furniture was stained. This was the worst Hilton we’ve ever stayed at. The front desk lady was very friendly & came up to take pictures and even she wasn’t too thrilled with the lack of cleanliness.

10

Bernard

20 Dec 2025

·

Stayed 4 nights

Clean hotel, very nice

10

Kantrell

29 Oct 2025

·

Stayed 2 nights

Clean room

6

McKenzie

6 Nov 2023

·

Stayed 2 nights

We thought the hotel was very nice and clean easy check in. The only issue we had is the housekeeping did not clean our room I kind of feel that's part of what we paid for and did not get. Other than that, it was a nice stay.

10

Mike

20 Mar 2025

·

Stayed 1 night

Clean and excellent staff

6

Amber

9 Sept 2023

·

Stayed 2 nights

We loved everything about the hotel except that our room stunk. It smelled like cigarettes or something. It was really gross and gave all 4 of us headaches.

8

Ashley

2 Apr 2024

·

Stayed 1 night

The hotel was very nice compared to most others in the area which we have also stayed at. Bed was very comfortable. Our only issue was our room had a lot of ants

8

Ronald

28 Oct 2024

·

Stayed 2 nights

We had a nice stay No cleaning service during our stay though We thought that was unusual

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Rooms

Rooms are generally comfortable and quiet, with some spacious layouts. Several guests noted firm or creaky beds, protruding bed frames, small TVs with limited channels, and minor wear.

Related guest reviews

8

Robert

19 Apr 2024

·

Stayed 1 night

We stay here for all of our trips to Victoria and are always pleased. I've never had an issue in the past, everything is always great. The only thing that was kind of annoying was the bed has plywood or MDF wood under the mattress. There seems to be two boards to fit for the King size bed. The boards made noise when you move around on the bed. But once asleep, it was comfortable. I'm not sure if this is how all the beds are and it's the 1st time I've noticed it. Overall, a good stay. Workout room is cool and has all premium equipment.

8

Anthony

18 Feb 2025

·

Stayed 2 nights

Rooms were quiet. AC was quieter than most, which was appreciated. TV was small, limited channels, no premium like HBO. Beds were FIRM. I liked it, wife didn't. Lastly - the beds were SMALLER than standard queens. We use a queen at home, this was smaller. We were a bit cramped.

10

Gary

9 Aug 2023

·

Stayed 1 night

The beds are the only thing that really needs improvement! Those platforms stick out and are dangerous in the night. The beds are hard due to the mattress without any other layer.

8

JUAN

3 Sept 2024

·

Stayed 1 night

The thermostat in the bedroom did not work, the temperature never went below 74 degrees

8

Shari

16 Dec 2024

·

Stayed 1 night

Fabulous room quality!!!

8

Linda

2 Feb 2025

·

Stayed 1 night

The esthetics are nice. The downside was the description stayed indoor pool but it was not therefore the water was not heated. To our disappointment, continental breakfast is not included. There is a breakfat buffet at $16 per person and $9 per child. Upon review of the buffet it consisted of the same items as a typical continental breakfast. Overall it was ok. Room spacious and size fair

10

Pedro

17 Feb 2025

·

Stayed 2 nights

It was a great experience and our room was very comfortable

10

Vicki

13 Jul 2025

·

Stayed 1 night

Our bed was super comfortable! Next time hopefully we can stay linger.

8

Linda

14 Dec 2024

·

Stayed 1 night

It’s really pitiful when a hotel charges $130 a night then customer has to pay $10 for a breakfast! At least they didn’t charge me to park! And they did have a coffee service which was good cause I couldn’t get the stupid coffeemaker in the room to work! Otherwise super nice hotel, very clean even with a renovation going on. Room was good, for a change the bed was comfortable and the pillows weren’t bad! Shower was super great except for showering in front of a huge mirror! And the toilet paper holder needs to be moved further toward the sink, it’s almost back behind you…weird! It was a nice place tho, close to the mall if you want to go shopping and some nice restaurants close by.

8

Steven

27 Sept 2023

·

Stayed 2 nights

The pillows were too soft and the bed was creaky when you moved around.

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Service

Staff are frequently described as friendly, helpful, and accommodating. However, multiple reviews mention slow or disorganized check-in, early check-in fees, reservation or communication problems, and inconsistent professionalism.

Related guest reviews

2

Tami

16 Feb 2025

·

Stayed 1 night

I booked two weeks in advance. I received an email saying they didn’t have a room but they offered me two rooms. I accepted but called to confirm. They said the reservation had been canceled. Absolutely horrible experience

10

Sonia

7 Mar 2025

·

Stayed 1 night

Staff was very accomodating to our early check in request and communication with our family also staying in the hotel.

10

Karen

2 Aug 2025

·

Stayed 1 night

Very friendly staff and they helped us out in a jam time wise for check out. Great service!

10

Michelle

10 Aug 2025

·

Stayed 2 nights

The staff was amazing, I cannot remember the last time I had customer service that was excellent. I would like to acknowledge Eva, Christian, Melissa and Alex! The property was clean, the rooms were very nice.I liked the bar area. I did not use the pool but it looked very clean. Great place to stay!

2

Christian

19 Aug 2024

·

Stayed 1 night

On August 17 at 11 PM, we encountered rude staff during our check-in. The next morning, we woke up at 8:30 AM to find our room infested with ants. When we reported this upon checkout, the supervisor responded rudely, suggesting we should have reported it sooner. Additionally, the breakfast staff treated us poorly, giving us judgmental looks from head to toe. Overall, our experience was marred by unprofessional and unfriendly service, which significantly detracted from our stay. We had hoped for a more pleasant environment during our visit.

4

Ella

20 Mar 2025

·

Stayed 1 night

Staff was very rude and not friendly nor aproachable. They acted bothered by any question or problem.

6

Brad

31 May 2025

·

Stayed 1 night

It took me 40 minutes to check in. The front desk clerk was having issues with person in front of me checking in. Appeared to be lack of training. He was friendly but I was standing in lobby with my bags while my traveling companions were having drinks.

10

Rose

8 Jun 2025

·

Stayed 2 nights

Nice play to stay didnt have any problems but they have 1 person to cook and take order and serve food and coffee . He needs help he can’t do it all …

4

Amy

22 Oct 2025

·

Stayed 1 night

My company uses this property almost exclusively in Victoria TX but were turned away when we arrived at 12pm unless we wanted to pay $45 each to check in early. Very disappointed in this petty money grab from loyal customers.

8

Demetra

28 Nov 2024

·

Stayed 1 night

Whenever we are in town my husband and I stay at this location. I was a little disappointed this time . Check out is at noon , we had our do not disturb sign on the door and the housekeeper still came beating on the door around 8am . And proceeded to open our door . Then around 1140 another housekeeper came knocking on the door asking if we were checking out . If the checkout is at noon I would have appreciated not being disturbed by the staff do many times !

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Location

Convenient to major roads, shopping, and restaurants, making it easy to get around Victoria. A few guests found access a little tricky.

Related guest reviews

10

Victor

20 Jul 2025

·

Stayed 1 night

Great place to stay while spending time with family. Nice pool and friendly staff. Convenient to major roadways and shopping.

10

Teri

10 Jul 2023

·

Stayed 1 night

The rooms were great and the location was perfect!!

10

Sultan

16 Jul 2023

·

Stayed 2 nights

Quick check in, clear room, good parking. Location is close to shopping mall and restaurants

10

Victor

9 Jun 2025

·

Stayed 1 night

Great location to go anywhere in Victoria!

10

Rick

17 May 2024

·

Stayed 1 night

A little hard to get to

10

Lettie

31 Aug 2024

·

Stayed 2 nights

Amazing hotel and restaurant near by.. Uber around in Victoria great…

10

Arlene

4 Feb 2023

·

Stayed 3 nights

Has a great bar area and location was great! Very clean hotel

10

Gregory

21 Apr 2025

·

Stayed 1 night

It's close to everywhere I need to be close to. I haven't stayed anywhere else in town, but it seems to be the nicest hotel around there.

8

Christopher

16 Mar 2024

·

Stayed 2 nights

We came in to visit family, it was convenient and quite.

10

Laura

24 Nov 2024

·

Stayed 1 night

This is a very nice hotel, very clean and safe

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Dining

On-site bar and dining drew some praise, but many noted no free breakfast, higher buffet prices, limited hours or staffing, and inconsistent drink quality.

Related guest reviews

6

Marsha

29 Mar 2025

·

Stayed 1 night

Breakfast was not free

10

lee

29 Dec 2024

·

Stayed 1 night

Bar with football nice touch. Good lobby areas for Morning coffee n reading. Haven’t tried breakfast yet, as it is still evening

4

George

13 Feb 2023

·

Stayed 2 nights

The hotel building was nice. The people at the front desk were nice though had poor policy. Had no room service through my stay. I noticed in the afternoon a couple people had set their trash into the hallway which was not picked up tell the next day. I now understand why there were things in the hallway when I checked in. I sat at the breakfast table to eat. They took our food vouchers but never offered food.

4

Michael

20 Oct 2023

·

Stayed 2 nights

Drinks expensive

8

Linda

2 Feb 2025

·

Stayed 1 night

The esthetics are nice. The downside was the description stayed indoor pool but it was not therefore the water was not heated. To our disappointment, continental breakfast is not included. There is a breakfat buffet at $16 per person and $9 per child. Upon review of the buffet it consisted of the same items as a typical continental breakfast. Overall it was ok. Room spacious and size fair

8

Linda

14 Dec 2024

·

Stayed 1 night

It’s really pitiful when a hotel charges $130 a night then customer has to pay $10 for a breakfast! At least they didn’t charge me to park! And they did have a coffee service which was good cause I couldn’t get the stupid coffeemaker in the room to work! Otherwise super nice hotel, very clean even with a renovation going on. Room was good, for a change the bed was comfortable and the pillows weren’t bad! Shower was super great except for showering in front of a huge mirror! And the toilet paper holder needs to be moved further toward the sink, it’s almost back behind you…weird! It was a nice place tho, close to the mall if you want to go shopping and some nice restaurants close by.

6

Ambra

20 Jul 2025

·

Stayed 1 night

Staff not very observant or overly friendly. Construction in main lobby noisy. Dining was not very attentive.

10

Rose

8 Jun 2025

·

Stayed 2 nights

Nice play to stay didnt have any problems but they have 1 person to cook and take order and serve food and coffee . He needs help he can’t do it all …

2

Bill

5 Feb 2025

·

Stayed 1 night

There was nothing special about the property. The building was under renovations. The service was atrocious pending on criminal as we were charged an excessive fee for drinks that contained little to-no alcohol. This hotel is undeserving of the Hilton brand.

4

Nicole

29 Jun 2024

·

Stayed 5 nights

We had to ask daily for clean towels. When they did give them to us we only got 2 sets for 4 people. We asked for maid service daily, but only started getting it on day 3. We talked to 3 different people in 1 day and still didn't get maid service. Found a bug in my bed the last night. The food was okay, but the restaurant was opened with very limited hours. The pool was clean and nice.

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Month	Average price
January	US$114
February	US$119
March	US$124
April	US$129
May	US$124
June	US$127
July	US$135
August	US$129
September	US$131
October	US$162
November	US$137
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $142
20 $181	21 $180	22 $204	23 $177	24 $139	25 $131	26 $130
27 $125	28 $184	29 $212	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2 $130	3 $130
4 $124	5 $173	6 $177	7 $177	8 $137	9 $131	10 $132
11 $126	12 $169	13 $175	14 $171	15 $138	16 $130	17 $129
18 $122	19 $173	20 $178	21 $179	22 $138	23 $131	24 $129
25 $126	26 $175	27 $178	28 $176	29 $138	30 $131	31 $131

Hilton Garden Inn Victoria

Prices for Hilton Garden Inn Victoria

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, Accessible

King Junior Business Suite

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Suite, One King Bed

Junior Suite, One King Bed

Junior Suite, Two Queen Beds

Suite, 2 Queen Beds, Accessible

Suite, Accessible

Junior Suite, Accessible

One King Bed, Accessible

Junior Suite, 1 King Bed, Accessible

Guest reviews of Hilton Garden Inn Victoria

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Victoria

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