Hotel Boutique at Grand Central

Everything was great. Perfect location, staff great. Upstairs living room and deck are beautiful.

Let me start by saying I visit NY frequently and have stayed at multiple places and I would absolutely stay here again. Staff from check-in to room requests were exceptional. The 27th floor terrace provides continuous free coffee drinks from lattes to espresso and both sparkling and still water. There's plenty of workspace and terrace space. The rooms are NY small, I've had bigger but these were typical size. And they will bring a fridge and microwave if you request. But the biggest most significant quality is it is QUIET, not NY quiet but QUIET. Only downside is no on-site food or other drinks. Also, if you are going to spend a lot of time in the Times Square area, we went to four shows, you will need to walk close to a mile. Not a problem for us but may be a consideration for others. Plenty of stores around.

The

Housekeeping staff was poor. But front desk staff was amazing. I’ve stayed in this hotel several times - why can’t they get better cleaners? Missed areas, hair left (theirs) in the sink and shower, no replenishment of coffee pods.

Excellent stay and very accessible to several areas.