Catalonia Playa Maroma - All Inclusive
$671
/ night
Avg. for November
Prices for Catalonia Playa Maroma - All Inclusive
Select dates to see prices and availability
$671
/ night
Avg. for November
Monthly average prices
Nightly prices at Catalonia Playa Maroma - All Inclusive average $354 in September, the cheapest month, and $1,980 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $1,980 |
| February | $861 |
| March | $849 |
| April | $520 |
| May | $366 |
| June | $1,297 |
| July | $415 |
| August | $406 |
| September | $354 |
| October | $450 |
| November | $671 |
| December | $1,102 |
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Nov · $671
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Most expensive: January (~$1,980)
Cheapest: September (~$354)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and an outdoor pool.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and an outdoor pool.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining
You can enjoy a meal at El Pajarito serving the guests of Catalonia Playa Maroma – All Inclusive, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 404 guestrooms featuring minibars. Rooms have private balconies. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
With a stay at Catalonia Playa Maroma – All Inclusive in Playa del Carmen (Maroma), you'll be a 1-minute drive from Maroma Beach and 9 minutes from Cirque du Soleil Boutique at Vidanta Riviera Maya.
What's nearby
Paradise Beach(0.1 miles)
Maroma Beach(0.1 miles)
Playa Paraiso Golf Course(2.9 miles)
Cirque du Soleil Boutique at Vidanta Riviera Maya(3.9 miles)
Nicklaus Design Golf Course(4.1 miles)
Sanctuary Pool(4.4 miles)
Tres Rios Ecopark(5.4 miles)
El Camaleón Mayakoba Golf Course(6.6 miles)
Dr. Alfredo Barrera Marin Botanical Garden(8.5 miles)
Sanctuary of Hope and Time Capsule(8.5 miles)
Chun-Zumbul (diving site)(9.1 miles)
Guadalupe Church(10.3 miles)
Monumento Ruta de los Cenotes(10.4 miles)
Playa Avenida Colosio(10.6 miles)
Temazcal Natura(10.8 miles)
Cozumel Intl. Airport (CZM)(35.5 miles)
Cancun Intl. Airport (CUN)(26.3 miles)
Parking
Restaurant
Swimming pool
Babysitting / Child Services
Room Service
Tour Desk
Location
Carretera Federal 307 Chetumal- Puerto Juarez Km. 306+250, Punta Maroma, Maroma, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Paradise Beach (0.1 miles)
Maroma Beach (0.1 miles)
Playa Paraiso Golf Course (2.9 miles)
Cirque du Soleil Boutique at Vidanta Riviera Maya (3.9 miles)
Nicklaus Design Golf Course (4.1 miles)
Sanctuary Pool (4.4 miles)
Room options
5
Privileged Superior
Room details
1 King Bed
2 Full Beds
Sleeps 3
377 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
7
Premium Deluxe Room
Room details
1 King Bed
2 Full Beds
Sleeps 3
409 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Privileged Suite Ocean View & Swim Out
Room details
1 King Bed
Sleeps 2
1253 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Privileged Romance Deluxe
Room details
1 King Bed
Sleeps 2
409 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Privileged Romance
Room details
1 King Bed
Sleeps 2
377 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
7
Privileged Suite
Room details
1 King Bed
Sleeps 3
506 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
7
Premium Room
Room details
1 King Bed
Sleeps 3
409 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Catalonia Playa Maroma - All Inclusive
8.4
Very good
Based on 1,145 verified reviews
Who stays here?
Business
0%
Couple
55%
Family
31%
Group
11%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Catalonia Playa Maroma - All Inclusive, travellers praise the beautiful, palm-shaded Maroma Beach and the lush jungle setting with wildlife, along with generally friendly staff and a relaxed, family‑friendly vibe, though the spread‑out layout involves some walking.
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What guests think
At Catalonia Playa Maroma - All Inclusive, travellers praise the beautiful, palm-shaded Maroma Beach and the lush jungle setting with wildlife, along with generally friendly staff and a relaxed, family‑friendly vibe, though the spread‑out layout involves some walking.
Dining feedback is mixed: several guests like the specialty restaurants and coffee bar, but many find the buffet repetitive, reservations hard to secure, lunch options and bar hours limited, and drink quality inconsistent. Rooms vary between renovated and dated; recurring notes mention weak or noisy A/C, occasional maintenance issues, and upper floors without elevators. Facilities center on a single lively pool and excellent beach with plenty of shade; entertainment is family‑oriented, nightlife is low‑key, and wildlife like coatis can be intrusive around food; seasonal seaweed sometimes affects the water. Expect a quieter beach‑and‑jungle stay with friendly service and uneven food and room experiences.
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AI-generated summary based on recent guest reviews
Facilities
The beach is a standout with ample loungers and palm shade, but there is only one large pool that can feel crowded/noisy and it closes early. The spread‑out, no‑elevator property requires walking; entertainment and the kids’ club are appreciated, while bars/venues are limited and some open late.
Related guest reviews
8
Judith Rock
Feb 20, 2025
·
Stayed 7 nights
Property was nice. Didn’t like 3rd floor to many steps. No elevator. Noisy. Something was running (generator?) and it was loud entire night. Hard to get into dinner places With that said we did have a good time.
Property was nice. Didn’t like 3rd floor to many steps. No elevator. Noisy. Something was running (generator?) and it was loud entire night. Hard to get into dinner places With that said we did have a good time.
8
Marc Joseph Gerald
Dec 7, 2023
·
Stayed 7 nights
This resort is smaller in size (1 pool). Very nice beach with beautiful white sand. A good variety of A la carte restaurants (Italian, Spanish, Steakhouse, Mexican, Japanese). The food was good most of the time. They also have a buffet dining area that is located beside the main lobby area which is a long distance away from the beach area (750-1000 meters)!! The buffet could also have more variety in my opinion. The one thing I did not appreciate was the number of Coaties (Similar to Raccoons) roaming on the premises, I find that a better control of these animals should be done.
This resort is smaller in size (1 pool). Very nice beach with beautiful white sand. A good variety of A la carte restaurants (Italian, Spanish, Steakhouse, Mexican, Japanese). The food was good most of the time. They also have a buffet dining area that is located beside the main lobby area which is a long distance away from the beach area (750-1000 meters)!! The buffet could also have more variety in my opinion. The one thing I did not appreciate was the number of Coaties (Similar to Raccoons) roaming on the premises, I find that a better control of these animals should be done.
10
Cecily
Jun 23, 2025
·
Stayed 8 nights
Everyone was so friendly and helpful!! The grounds were beautifully manicured. Unfortunately, there was a huge influx of red sargassum (seaweed) that they could do nothing about, but they worked sun up to sundown raking it up and disposing of it. The staff was very accommodating. The buffet was really good with lots of choices. The dinner restaurants were top notch. The snack bars and food trucks, and many drink bars were all exceptional. The pools were well maintained and clean. Lots of guest services were available as well. The wildlife at the resort was probably my favorite part!! Monkeys, coaties, birds, iguanas, and even a boa constrictor were all enjoyed! We can’t wait to return!
Everyone was so friendly and helpful!! The grounds were beautifully manicured. Unfortunately, there was a huge influx of red sargassum (seaweed) that they could do nothing about, but they worked sun up to sundown raking it up and disposing of it. The staff was very accommodating. The buffet was really good with lots of choices. The dinner restaurants were top notch. The snack bars and food trucks, and many drink bars were all exceptional. The pools were well maintained and clean. Lots of guest services were available as well. The wildlife at the resort was probably my favorite part!! Monkeys, coaties, birds, iguanas, and even a boa constrictor were all enjoyed! We can’t wait to return!
6
David
Jan 18, 2026
·
Stayed 3 nights
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
10
Oleh
Mar 13, 2025
·
Stayed 8 nights
Beach was clean, sand wasn’t hot, water was clean, no rocks, shallow sea water- great for kids, great shades from palm trees, so much shade on property, great jungles in the middle of property. Easy access, enough parking spots, great service, clean and area, warm pool, lot pf activities and great evening shows. Food was good, lot of fruits and deserts. Book restaurants once check in because not always available. Italian restaurants and stake house were great food and service, special thanks to Juliana Garcia. Highly recommend, A
Beach was clean, sand wasn’t hot, water was clean, no rocks, shallow sea water- great for kids, great shades from palm trees, so much shade on property, great jungles in the middle of property. Easy access, enough parking spots, great service, clean and area, warm pool, lot pf activities and great evening shows. Food was good, lot of fruits and deserts. Book restaurants once check in because not always available. Italian restaurants and stake house were great food and service, special thanks to Juliana Garcia. Highly recommend, A
10
SHAWN
Nov 21, 2025
·
Stayed 7 nights
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
8
Andrew
Jan 30, 2025
·
Stayed 7 nights
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
10
Rymma
Nov 27, 2025
·
Stayed 9 nights
Wonderful hotel! We had a great time there with the kids! What a beautiful shore and beach! Gorgeous pool! Excellent Wi-Fi speed throughout the hotel, on the beach, and in the room. Friendly staff! Great choice of restaurants! Service, cleanliness, comfort! We really liked this hotel, I recommend it!
Wonderful hotel! We had a great time there with the kids! What a beautiful shore and beach! Gorgeous pool! Excellent Wi-Fi speed throughout the hotel, on the beach, and in the room. Friendly staff! Great choice of restaurants! Service, cleanliness, comfort! We really liked this hotel, I recommend it!
8
Joseph
Apr 4, 2025
·
Stayed 9 nights
Liked it other than a few things. Only bar at night is the lobby. This was bad for us as we like the outside near the beach. Mexican restaurant no longer open at lunch doing crepes and other lunch stuff. Staff were awesome. Was our third time. Likely our last since Catalonia big bosses in spain don’t listen to feedback and their own staff are leaving
Liked it other than a few things. Only bar at night is the lobby. This was bad for us as we like the outside near the beach. Mexican restaurant no longer open at lunch doing crepes and other lunch stuff. Staff were awesome. Was our third time. Likely our last since Catalonia big bosses in spain don’t listen to feedback and their own staff are leaving
6
Jasna
Mar 13, 2024
·
Stayed 10 nights
Nice property, beautiful, well kept beach. One pool is not sufficient for the number of guests wanting to use it, not enough chairs and umbrellas. One more pool needed.
Nice property, beautiful, well kept beach. One pool is not sufficient for the number of guests wanting to use it, not enough chairs and umbrellas. One more pool needed.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the resort and rooms very clean and well maintained. Others report musty odors and occasional hygiene issues (e.g., buffet smells, dirty glasses) and inconsistent restocking, often worsened by wildlife around dining areas.
Related guest reviews
10
Debra
Jul 6, 2025
·
Stayed 10 nights
Staff was amazing. Rooms were clean. Property was clean and beautiful.
Staff was amazing. Rooms were clean. Property was clean and beautiful.
10
Jennifer
Jul 2, 2025
·
Stayed 5 nights
Every employee we came into contact with at this resort was an absolute joy! The resort is a beautiful natural habitat for animals. It was so much fun to see the different animals. The room was beautiful and the food was fabulous. The maids came everyday and stocked our fridge with beer and Pepsi products. It was so easy to get an excursion booked and the concierge had a great knowledge of them all. Everything was extremely clean and beautifully managed. The beach area is large and very enjoyable. Do be aware you have the chance of seaweed during the summer months. It didn’t put one minute’s damper on the fun and enjoyment we had. I would love to come back!
Every employee we came into contact with at this resort was an absolute joy! The resort is a beautiful natural habitat for animals. It was so much fun to see the different animals. The room was beautiful and the food was fabulous. The maids came everyday and stocked our fridge with beer and Pepsi products. It was so easy to get an excursion booked and the concierge had a great knowledge of them all. Everything was extremely clean and beautifully managed. The beach area is large and very enjoyable. Do be aware you have the chance of seaweed during the summer months. It didn’t put one minute’s damper on the fun and enjoyment we had. I would love to come back!
4
Ivo
Mar 16, 2025
·
Stayed 11 nights
There are no paper napkins. Dirty glasses in the buffet Coati climb on the waiters' stations, on the clean utensils. You can't leave your things alone on the pool , because coati open and rummage through bags, drink from glasses...
There are no paper napkins. Dirty glasses in the buffet Coati climb on the waiters' stations, on the clean utensils. You can't leave your things alone on the pool , because coati open and rummage through bags, drink from glasses...
6
Katherine
Dec 13, 2024
·
Stayed 4 nights
While the bartenders and restaurant staff were very kind and did a great job, the cleaning staff failed every day to refill anything in our room including towels, toilet paper and water. We made a request after the first day to the front desk and it was still happening every other day. I had to find staff in the hallway and get it from their closet myself.
While the bartenders and restaurant staff were very kind and did a great job, the cleaning staff failed every day to refill anything in our room including towels, toilet paper and water. We made a request after the first day to the front desk and it was still happening every other day. I had to find staff in the hallway and get it from their closet myself.
6
LYUBOV
Oct 20, 2024
·
Stayed 13 nights
Beach was the best, staf very nice, room was clean.Food at restaurants was good. Buffet needs to be improved on food and clean the buffet has a smell when you go in you feel like you wanna throw up, needs better ventilation, and a deep clean, Property it well kept, Thanks
Beach was the best, staf very nice, room was clean.Food at restaurants was good. Buffet needs to be improved on food and clean the buffet has a smell when you go in you feel like you wanna throw up, needs better ventilation, and a deep clean, Property it well kept, Thanks
6
Tracie
Mar 30, 2025
·
Stayed 7 nights
The staff was friendly and very nice. The guest clientele was noted to be mostly French. Unfortunately, they weren’t friendly and this interfered with the vacation vibe. We met other wonderful guests from Canada though. Public bathroom in the lobby smelled like an outhouse. The room smelled like mildew the entire week. I had to purchase the Catalonia room spray to help with the smell. The bed was very firm and uncomfortable. This was an issue for us. Luckily we were on the 2nd floor, because the patio door didn’t lock. Spa facial and massage was service was wonderful!! Well worth the extra cost.
The staff was friendly and very nice. The guest clientele was noted to be mostly French. Unfortunately, they weren’t friendly and this interfered with the vacation vibe. We met other wonderful guests from Canada though. Public bathroom in the lobby smelled like an outhouse. The room smelled like mildew the entire week. I had to purchase the Catalonia room spray to help with the smell. The bed was very firm and uncomfortable. This was an issue for us. Luckily we were on the 2nd floor, because the patio door didn’t lock. Spa facial and massage was service was wonderful!! Well worth the extra cost.
2
Courtney
Feb 11, 2025
·
Stayed 7 nights
Second time visiting the resort. 2023 was great. 2024 was horrible. We had to move to 3 different rooms due to construction noise, dirty beds, AC not working in 2 rooms. This caused us to miss 1 full day of our trip waiting for rooms. The 3rd room was infested with fire ants and we were both bitten all over (we have photos) including our feet, legs and groin. They wouldn't do anything about it. There was no hot water until the last day. They didn't replenish toilet paper one day even when we called repeatedly. Hand towels & washcloths weren't replenished twice & rooms weren't cleaned until sometimes 5 pm. The power went out repeatedly. They gave us a spa credit for massages for all that kept happening but then wouldn't do the massages & made us choose another service. We talked to the manager who told us to follow up after the trip with an email & she would help fix/help with credit towards a future trip. Emailed repeatedly and she never returned one email nor did her management or any Catalonia representative. Called with no callback. I cried so much as this vacation turned out not to be a vacation but a nightmare with no one helping post trip.
Second time visiting the resort. 2023 was great. 2024 was horrible. We had to move to 3 different rooms due to construction noise, dirty beds, AC not working in 2 rooms. This caused us to miss 1 full day of our trip waiting for rooms. The 3rd room was infested with fire ants and we were both bitten all over (we have photos) including our feet, legs and groin. They wouldn't do anything about it. There was no hot water until the last day. They didn't replenish toilet paper one day even when we called repeatedly. Hand towels & washcloths weren't replenished twice & rooms weren't cleaned until sometimes 5 pm. The power went out repeatedly. They gave us a spa credit for massages for all that kept happening but then wouldn't do the massages & made us choose another service. We talked to the manager who told us to follow up after the trip with an email & she would help fix/help with credit towards a future trip. Emailed repeatedly and she never returned one email nor did her management or any Catalonia representative. Called with no callback. I cried so much as this vacation turned out not to be a vacation but a nightmare with no one helping post trip.
10
Sarah
Nov 25, 2025
·
Stayed 7 nights
We had a wonderful week at this resort! Don't pay attention to any bad reviews! Those guests must be crabby! This resort has a great feel... beautiful lobby, cozy sitting places sprinkled around the resort, manicured spaces, impecably clean throughout. All of the staff were friendly and welcoming. We are beach people and got to know Paola, the server in the privilege section, really well! She was so nice! Emilio, the recently hired beach/pool manager was also the best! The food was DELISH at each restaurant. The best we've had at all of the resorts we've been to. We made the required reservations at the beginning of our stay for the whole week. Worked out seemlessly. We would jump at the chance to return to this resort! Highly recommend!!
We had a wonderful week at this resort! Don't pay attention to any bad reviews! Those guests must be crabby! This resort has a great feel... beautiful lobby, cozy sitting places sprinkled around the resort, manicured spaces, impecably clean throughout. All of the staff were friendly and welcoming. We are beach people and got to know Paola, the server in the privilege section, really well! She was so nice! Emilio, the recently hired beach/pool manager was also the best! The food was DELISH at each restaurant. The best we've had at all of the resorts we've been to. We made the required reservations at the beginning of our stay for the whole week. Worked out seemlessly. We would jump at the chance to return to this resort! Highly recommend!!
4
Rigoberto
Jun 4, 2025
·
Stayed 4 nights
Careful. The smell at the buffet place is very strong and not pleasant at all. They don’t have enough staff. For the price you can get something a lot better. . At swimming pool and beach you have to way a long time y you want for some one to bring your drinks. DONT GO THERE ..
Careful. The smell at the buffet place is very strong and not pleasant at all. They don’t have enough staff. For the price you can get something a lot better. . At swimming pool and beach you have to way a long time y you want for some one to bring your drinks. DONT GO THERE ..
4
Natalie
Jan 4, 2025
·
Stayed 8 nights
Poor value for the price we paid. Property is cutting costs on food, staff training, room maintenance, spa facilities, a la carte restaurants. Stayed in this property before (6 years ago) and thought it was fantastic. Most everything that made this property special, such as excellent restaurants, customer service, grounds upkeep is no longer there. While property grounds are still beautifully landscaped, the trash and food leftovers are not picked up, the tables in the lobby, around the pool and the beach, coffee shop are always sticky and full of crumbs which invites ants and raccoons. The food was the worst we had in 25 years vacationing in Mexico. We are not picking eaters, but the taste and the quality of food is similar to hospital or school cafeteria- bland, greasy, tasteless, re-heated or fried, and heavily processed. Our last meal at the Spanish restaurant (which is no longer serves tapas) was boiled potatoes with mayo for the appetizer, and a mystery canned meat with soupy rice for (the called beef ribs and Spanish rice). The Asian restaurant meals tasted like microwaveable lunches . B-loved and Grill- OK fish. salads, but tough and poorly cooked meat. Italian- the only good restaurant. Rooms- clean, but outdated. Airconditioner turned on and off every 30 minutes was so loud, it was impossible to get a restful sleep. Spa- poorly functioning sauna, tiny steam room and jacuzzi with mostly non-functional jets. Too bad this property is so mismanaged.
Poor value for the price we paid. Property is cutting costs on food, staff training, room maintenance, spa facilities, a la carte restaurants. Stayed in this property before (6 years ago) and thought it was fantastic. Most everything that made this property special, such as excellent restaurants, customer service, grounds upkeep is no longer there. While property grounds are still beautifully landscaped, the trash and food leftovers are not picked up, the tables in the lobby, around the pool and the beach, coffee shop are always sticky and full of crumbs which invites ants and raccoons. The food was the worst we had in 25 years vacationing in Mexico. We are not picking eaters, but the taste and the quality of food is similar to hospital or school cafeteria- bland, greasy, tasteless, re-heated or fried, and heavily processed. Our last meal at the Spanish restaurant (which is no longer serves tapas) was boiled potatoes with mayo for the appetizer, and a mystery canned meat with soupy rice for (the called beef ribs and Spanish rice). The Asian restaurant meals tasted like microwaveable lunches . B-loved and Grill- OK fish. salads, but tough and poorly cooked meat. Italian- the only good restaurant. Rooms- clean, but outdated. Airconditioner turned on and off every 30 minutes was so loud, it was impossible to get a restful sleep. Spa- poorly functioning sauna, tiny steam room and jacuzzi with mostly non-functional jets. Too bad this property is so mismanaged.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, with a mix of renovated and older units; some premium options include plunge pools. Common complaints are weak or noisy A/C, dated decor, minor maintenance flaws, and limited accessibility (upper floors without elevators).
Related guest reviews
8
Donny Ortiz
Nov 10, 2024
·
Stayed 7 nights
Everything is great; my only concern is that the AC only goes down to 22°C, and some days it feels hotter than others. Otherwise, everything is wonderful, and the staff is great.
Everything is great; my only concern is that the AC only goes down to 22°C, and some days it feels hotter than others. Otherwise, everything is wonderful, and the staff is great.
6
Pedro Rene Lopez
Jun 10, 2025
·
Stayed 7 nights
Me encantó el servicio pero la habitación tenía desperfectos, el inodoro no funcionaba, nos cambiaron de habitación y se cortó la electricidad como 3 horas, en la nueva habitación no cerraba la puerta del baño
Me encantó el servicio pero la habitación tenía desperfectos, el inodoro no funcionaba, nos cambiaron de habitación y se cortó la electricidad como 3 horas, en la nueva habitación no cerraba la puerta del baño
8
Katrien
Dec 26, 2023
·
This was perfect for a simple getaway vacation. We arrived early and was able to check into our room right away. Within 15 minutes of getting to our room, a delivery of macaroons showed up! We had a Privileged Superior room. Our room was in the building closest to the ocean with an ocean view which was a great surprise! The room was simple and clean, housekeepers were very timely in their cleaning. Air conditioning didn't work the best, which we didn't mind. Servers and bar staff were 10/10. Hardworking and thoughtful! The buffet is to be expected but it was nice that you can build your own breakfast and they had other themed nights with food that is customizable. The privileged package was worth it, the Beloved restaurant was amazing, always great food. The Italian and steak house were very good as well. Not a whole lot of night life, a few people hung out in the nightclub but don't expect it to be like Coco Bongo! The shows were all very good. The beach was beautiful! We loved that there is sun coverage from all the palm trees on the beach. The coatis are crazy for sure, they are ruthless opportunists but you just need to shoo them away and they would move on. They are the worst by the pool but do come down on the beach every once in a while. Overall, I would defiantly come here again. It is not a fancy hotel by any means but it was always clean and great service and perfect for us!
This was perfect for a simple getaway vacation. We arrived early and was able to check into our room right away. Within 15 minutes of getting to our room, a delivery of macaroons showed up! We had a Privileged Superior room. Our room was in the building closest to the ocean with an ocean view which was a great surprise! The room was simple and clean, housekeepers were very timely in their cleaning. Air conditioning didn't work the best, which we didn't mind. Servers and bar staff were 10/10. Hardworking and thoughtful! The buffet is to be expected but it was nice that you can build your own breakfast and they had other themed nights with food that is customizable. The privileged package was worth it, the Beloved restaurant was amazing, always great food. The Italian and steak house were very good as well. Not a whole lot of night life, a few people hung out in the nightclub but don't expect it to be like Coco Bongo! The shows were all very good. The beach was beautiful! We loved that there is sun coverage from all the palm trees on the beach. The coatis are crazy for sure, they are ruthless opportunists but you just need to shoo them away and they would move on. They are the worst by the pool but do come down on the beach every once in a while. Overall, I would defiantly come here again. It is not a fancy hotel by any means but it was always clean and great service and perfect for us!
6
Tracie
Mar 30, 2025
·
Stayed 7 nights
The staff was friendly and very nice. The guest clientele was noted to be mostly French. Unfortunately, they weren’t friendly and this interfered with the vacation vibe. We met other wonderful guests from Canada though. Public bathroom in the lobby smelled like an outhouse. The room smelled like mildew the entire week. I had to purchase the Catalonia room spray to help with the smell. The bed was very firm and uncomfortable. This was an issue for us. Luckily we were on the 2nd floor, because the patio door didn’t lock. Spa facial and massage was service was wonderful!! Well worth the extra cost.
The staff was friendly and very nice. The guest clientele was noted to be mostly French. Unfortunately, they weren’t friendly and this interfered with the vacation vibe. We met other wonderful guests from Canada though. Public bathroom in the lobby smelled like an outhouse. The room smelled like mildew the entire week. I had to purchase the Catalonia room spray to help with the smell. The bed was very firm and uncomfortable. This was an issue for us. Luckily we were on the 2nd floor, because the patio door didn’t lock. Spa facial and massage was service was wonderful!! Well worth the extra cost.
6
David
Jan 18, 2026
·
Stayed 3 nights
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
10
Alicia
May 28, 2024
·
Stayed 4 nights
The food was delicious and the staff was nice! The only thing that sucked was that our room never got cooler than 78 degrees!!! The AC wasn’t working properly! Maintenance came and “fixed” it… still no AC. Overall I would return it was a cheap nice place
The food was delicious and the staff was nice! The only thing that sucked was that our room never got cooler than 78 degrees!!! The AC wasn’t working properly! Maintenance came and “fixed” it… still no AC. Overall I would return it was a cheap nice place
8
Mariya
Nov 1, 2024
·
Stayed 5 nights
This is my second stay at Catalonia Playa Maroma. The first stay was in a Privileged Superior room which gives you the option of having 2 large beds but is not fully updated, just refreshed (bathroom and floors are still old). This time we stayed in a Privileged Suite. On Expedia it says you can get King bed or 2 double, that is not true. Because it\'s a suite, it doesn\'t have room for two double bed. There is the bedroom section with a kind bed and the "living room" area with a pullout sofa. For our two kids, 4 and 6, the sofa was adequate. If you have 2 teens, that pullout sofa will be uncomfortable and you\'re better off selecting a Privileged Superior room. Being Privileged puts you in Buildings 5 or 6 closest to the pool/beach/specialty restaurants and access to Bloved restaurant. Pro: For the money, this resort has everything you need. Big buffet, good specialty restaurants especially Italian and Steakhouse. Bloved- this time the food was disappointing, however, last stay it was delicious. Hibachi is standard, the apps are really small and the dessert is odd, but the showmanship was great! THE STAFF AT THE RESORT IS ABSOLUTELY WONDERFUL. Everyone was helpful, kind, attentive. Beautiful beach with NO ROCKS and absolutely gorgeous well-maintained grounds. Cons: Even the renovated suite bathroom has mold. Coatis steal your food/drinks the second you put it down. Pool has loud music all day so couldn\'t nap in Building 6. No evator so if mobility issues ask for 1st floor.
This is my second stay at Catalonia Playa Maroma. The first stay was in a Privileged Superior room which gives you the option of having 2 large beds but is not fully updated, just refreshed (bathroom and floors are still old). This time we stayed in a Privileged Suite. On Expedia it says you can get King bed or 2 double, that is not true. Because it\'s a suite, it doesn\'t have room for two double bed. There is the bedroom section with a kind bed and the "living room" area with a pullout sofa. For our two kids, 4 and 6, the sofa was adequate. If you have 2 teens, that pullout sofa will be uncomfortable and you\'re better off selecting a Privileged Superior room. Being Privileged puts you in Buildings 5 or 6 closest to the pool/beach/specialty restaurants and access to Bloved restaurant. Pro: For the money, this resort has everything you need. Big buffet, good specialty restaurants especially Italian and Steakhouse. Bloved- this time the food was disappointing, however, last stay it was delicious. Hibachi is standard, the apps are really small and the dessert is odd, but the showmanship was great! THE STAFF AT THE RESORT IS ABSOLUTELY WONDERFUL. Everyone was helpful, kind, attentive. Beautiful beach with NO ROCKS and absolutely gorgeous well-maintained grounds. Cons: Even the renovated suite bathroom has mold. Coatis steal your food/drinks the second you put it down. Pool has loud music all day so couldn\'t nap in Building 6. No evator so if mobility issues ask for 1st floor.
10
SHAWN
Nov 21, 2025
·
Stayed 7 nights
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
8
Andrew
Jan 30, 2025
·
Stayed 7 nights
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
8
Ebelin
Aug 20, 2025
·
Stayed 5 nights
The resort was beautiful, lots of trees everywhere and it made you feel like you were in in the rainforest. The room, even thought we paid for a romance privilege package, we did not receive all that was mentioned on the site. The room was dated and not the newer one that was mentioned we would get. I was hoping that since you were paying more for the room it would be closer and more convenient to the beach and pool area, it was not. Save your money and get the cheaper rooms, closer to the beach and pool area. The staff in the buffet area, was a hit or miss on them being friendly and/or courteous. The buffet food overall not the greatest but it was not bad either. The staff in the restaurants were superb and the food very yummy, would suggest to make reservations ahead of time and eat there whenever possible. There are 5 specialty restaurants to try. My favorite was the Japanese one. If you are wanting night life this is not the resort for you. The pool closes at 8. Which was very disappointing, since it it extremely hot during the day and it would have been nice to have it open once the suns sets. If you are traveling with small kids then yes this will be good for your family. Overall it was a pretty place with animals running all over the place, which I love. Would I go there again probably not.
The resort was beautiful, lots of trees everywhere and it made you feel like you were in in the rainforest. The room, even thought we paid for a romance privilege package, we did not receive all that was mentioned on the site. The room was dated and not the newer one that was mentioned we would get. I was hoping that since you were paying more for the room it would be closer and more convenient to the beach and pool area, it was not. Save your money and get the cheaper rooms, closer to the beach and pool area. The staff in the buffet area, was a hit or miss on them being friendly and/or courteous. The buffet food overall not the greatest but it was not bad either. The staff in the restaurants were superb and the food very yummy, would suggest to make reservations ahead of time and eat there whenever possible. There are 5 specialty restaurants to try. My favorite was the Japanese one. If you are wanting night life this is not the resort for you. The pool closes at 8. Which was very disappointing, since it it extremely hot during the day and it would have been nice to have it open once the suns sets. If you are traveling with small kids then yes this will be good for your family. Overall it was a pretty place with animals running all over the place, which I love. Would I go there again probably not.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and accommodating across the resort. However, front desk and guest services can be unresponsive or confusing, and dinner reservations or privilege information are not always communicated or handled well.
Related guest reviews
10
Doug
Oct 22, 2024
·
Stayed 8 nights
Great beach but terrible service at the front desk. Everything about this trip was horrible, I will never go back to Catalonia and probably won’t use Expedia again after spending 10s of thousands of dollars in the last 10 years 😡
Great beach but terrible service at the front desk. Everything about this trip was horrible, I will never go back to Catalonia and probably won’t use Expedia again after spending 10s of thousands of dollars in the last 10 years 😡
10
Erin
Jun 18, 2025
·
Stayed 8 nights
service was amazing
service was amazing
8
Oliver Maradona
Jul 21, 2025
·
Stayed 7 nights
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
10
Carla
Dec 17, 2024
·
Stayed 5 nights
This is our favorite place, our home away from home! The service and attention to detail is amazing. We have made some amazing friends at this resort over time. We had some very special help this trip from Arantza Ramos in guest services. This trip we were a group of 12, and were completely satisfied as always.
This is our favorite place, our home away from home! The service and attention to detail is amazing. We have made some amazing friends at this resort over time. We had some very special help this trip from Arantza Ramos in guest services. This trip we were a group of 12, and were completely satisfied as always.
8
Jessica Marie
Sep 13, 2025
·
Stayed 6 nights
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
8
Robert
Mar 21, 2025
·
Stayed 6 nights
I encountered an issue where my bank account was being charged twice anytime I utilized my card at the resort. As it turns out the resort does a pre authorization and primary authorization on cards (not all cards), which in turn puts a hold on double the amount for a few days. This was a surprise to me and when I attempted to understand what the situation was the resort staff was not helpful at all. Other than that the stay was good and I will be back with lessons learned.
I encountered an issue where my bank account was being charged twice anytime I utilized my card at the resort. As it turns out the resort does a pre authorization and primary authorization on cards (not all cards), which in turn puts a hold on double the amount for a few days. This was a surprise to me and when I attempted to understand what the situation was the resort staff was not helpful at all. Other than that the stay was good and I will be back with lessons learned.
10
Alexander
Jul 7, 2025
·
Stayed 6 nights
Great service by all staff.
Great service by all staff.
10
Aus
Nov 28, 2025
·
Stayed 5 nights
Staff was the highlight of the stay for sure. Beach was awesome of course! Food was good but not the best; need to improve at desserts. Also need more beach parties or parties at the disco..
Staff was the highlight of the stay for sure. Beach was awesome of course! Food was good but not the best; need to improve at desserts. Also need more beach parties or parties at the disco..
10
Layla
May 5, 2024
·
Stayed 3 nights
The staff at this resort provided the best customer service that I’ve ever received in Mexico. Fernando and Elena at the lobby bar. Henry at the Beach Bar. Constania with the Ground Management. Carolina at reception. Angel greeting in the lobby. Jose helped with the bags and getting us safely into the car. Some name I have forgotten but every single person was awesome. The food at the dinner restaurants was good. The buffet was your average buffet food but it was not bad. There is always something to eat. The grounds were beautifully kept. The pool was good - not very big but also not crowded. The beach was beautiful!! Lots a trees and plenty of lounge chairs!
The staff at this resort provided the best customer service that I’ve ever received in Mexico. Fernando and Elena at the lobby bar. Henry at the Beach Bar. Constania with the Ground Management. Carolina at reception. Angel greeting in the lobby. Jose helped with the bags and getting us safely into the car. Some name I have forgotten but every single person was awesome. The food at the dinner restaurants was good. The buffet was your average buffet food but it was not bad. There is always something to eat. The grounds were beautifully kept. The pool was good - not very big but also not crowded. The beach was beautiful!! Lots a trees and plenty of lounge chairs!
2
Justin James Alfred
Nov 27, 2025
·
Stayed 7 nights
The hotels grounds, and many of the service staff are quite nice. That’s where it ends. All of the infrastructure, from the buildings to AC and even plumbing, seems to be failing quite miserably. This place may have been nice 10+ years ago, but i would not recommend coming here now. Front desk staff are not very helpful, you really have to complain and create a bit of a scene to get even a simple thing like for instance the lock on our door fixed, or an option to move rooms when ours would not go below 30 degrees. Our experience wasn’t isolated as we heard story after story about people’s bad experiences.
The hotels grounds, and many of the service staff are quite nice. That’s where it ends. All of the infrastructure, from the buildings to AC and even plumbing, seems to be failing quite miserably. This place may have been nice 10+ years ago, but i would not recommend coming here now. Front desk staff are not very helpful, you really have to complain and create a bit of a scene to get even a simple thing like for instance the lock on our door fixed, or an option to move rooms when ours would not go below 30 degrees. Our experience wasn’t isolated as we heard story after story about people’s bad experiences.
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AI-generated summary based on recent guest reviews
Location
Quiet, jungle setting beside Maroma Beach with long, scenic walks and plenty of shade. The resort feels remote from town, and several reviews note transfers are not included and on‑site distances can be significant.
Related guest reviews
8
Jason
Apr 8, 2024
·
Stayed 6 nights
The property is located on beautiful Maroma Beach. Power white sand with warm clear emerald green and blue water. Walking along the beach is beautiful and relaxing. The resort is largely in the jungle with a long path to the beach and pool area. Sit down restaurants are available if reservations are made in advance and the staff really are eager to please. The chefs would benefit from cooking lessons but are very eager to please and learn. The resort is remote and about 30 minutes from Playa Del Carmen making the resort a little remote and quiet.
The property is located on beautiful Maroma Beach. Power white sand with warm clear emerald green and blue water. Walking along the beach is beautiful and relaxing. The resort is largely in the jungle with a long path to the beach and pool area. Sit down restaurants are available if reservations are made in advance and the staff really are eager to please. The chefs would benefit from cooking lessons but are very eager to please and learn. The resort is remote and about 30 minutes from Playa Del Carmen making the resort a little remote and quiet.
8
Irena
Mar 2, 2025
·
Stayed 11 nights
This was our 8th stay at Catalonia and we plan to go back next year. The pluses: perfect location, beautifully groomed and landscaped grounds, no golf or gambling, attracts visitors from around the globe, fantastic staff gorgeous beach (when there is not sargasum grass), generous rooms, varied food choices, excellent guest services. Minuses: A/C in rooms is uneven, food is in some restaurants could be upgraded. Deafening assultative and unnecessary loud music at the pool with the bass at an unacceptable volume damaging to the hearing of children and adults. Great juice bar at the pool and great espresso in several locations. Beautiful walking path through a jungle landscape between the beach and the reception area and bar/coffee bar. We plan to return next February.
This was our 8th stay at Catalonia and we plan to go back next year. The pluses: perfect location, beautifully groomed and landscaped grounds, no golf or gambling, attracts visitors from around the globe, fantastic staff gorgeous beach (when there is not sargasum grass), generous rooms, varied food choices, excellent guest services. Minuses: A/C in rooms is uneven, food is in some restaurants could be upgraded. Deafening assultative and unnecessary loud music at the pool with the bass at an unacceptable volume damaging to the hearing of children and adults. Great juice bar at the pool and great espresso in several locations. Beautiful walking path through a jungle landscape between the beach and the reception area and bar/coffee bar. We plan to return next February.
8
Oliver Maradona
Jul 21, 2025
·
Stayed 7 nights
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
10
linda
Jun 17, 2025
·
Stayed 6 nights
the beach was beautiful but the seagrass was horrible. It is not the properties fault and they were trying their best to clean it up. the hotel was very clean and the staff was great, always smiling. the downfall is all the walking! everything is far to walk and no golf carts or other transportation to help. If you are in great shape or younger would not be as much as an issue.
the beach was beautiful but the seagrass was horrible. It is not the properties fault and they were trying their best to clean it up. the hotel was very clean and the staff was great, always smiling. the downfall is all the walking! everything is far to walk and no golf carts or other transportation to help. If you are in great shape or younger would not be as much as an issue.
10
SHAWN
Nov 21, 2025
·
Stayed 7 nights
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
10
erisa
Mar 5, 2025
·
Stayed 8 nights
It’s my second time in Catalonia and I love everything that they try to preserve and offer. The walk from lobby to the beach is amazing and relaxing you feel like you are in a jungle and at the beach. The wild animals, the birds. I love the palm trees at the beach and there is much beach room and shade and chairs you don’t have to worry about not finding a place to sit. The food is really good. Limited options but everything is edible. I love their house wine and coffee place. I wish they had more sea food options like crab, shrimps and crawfish on the grill. It’s become one of my favorite places.
It’s my second time in Catalonia and I love everything that they try to preserve and offer. The walk from lobby to the beach is amazing and relaxing you feel like you are in a jungle and at the beach. The wild animals, the birds. I love the palm trees at the beach and there is much beach room and shade and chairs you don’t have to worry about not finding a place to sit. The food is really good. Limited options but everything is edible. I love their house wine and coffee place. I wish they had more sea food options like crab, shrimps and crawfish on the grill. It’s become one of my favorite places.
8
Matthew Ryan
Feb 8, 2025
·
Stayed 9 nights
The beach was fantastic, long stretch of beach that you can walk hours. Quiet beach, plenty of chairs and space for activities or lounging.
The beach was fantastic, long stretch of beach that you can walk hours. Quiet beach, plenty of chairs and space for activities or lounging.
8
Andriy
May 18, 2025
·
Stayed 8 nights
Beware Expedia or the Hotel will not provide airport transfers. When buying from Expedia you will not have transfer included. You will have to pay $100 extra one-way. Expedia customer service is unreachable and the hotel can't do anything about it. When buying directly from hotel, they might provide transfers, at least others did. Hotel itself is ok, typical resort. Staff is friendly. Night entertainment is a bit mellow more oriented for 50+ crowd. There is kids daycare and shallow pool but no water slides. Beach would be great if they clean seaweed regularly.
Beware Expedia or the Hotel will not provide airport transfers. When buying from Expedia you will not have transfer included. You will have to pay $100 extra one-way. Expedia customer service is unreachable and the hotel can't do anything about it. When buying directly from hotel, they might provide transfers, at least others did. Hotel itself is ok, typical resort. Staff is friendly. Night entertainment is a bit mellow more oriented for 50+ crowd. There is kids daycare and shallow pool but no water slides. Beach would be great if they clean seaweed regularly.
8
Scott
Mar 8, 2024
·
Stayed 5 nights
Nice grounds and paths
Nice grounds and paths
10
Jaime
Jun 12, 2025
·
Stayed 13 nights
If you’re looking for a long spacious tropical beach with lots of palm trees and turquoise waters. Look no more and book here!
If you’re looking for a long spacious tropical beach with lots of palm trees and turquoise waters. Look no more and book here!
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AI-generated summary based on recent guest reviews
Dining
Food opinions are divided: many enjoy specialty restaurants and the coffee bar, while the buffet is often described as repetitive or mediocre with occasional odors. Reservations can be hard to get, lunch options near the pool are limited, and drink quality/hours vary.
Related guest reviews
6
Marian
Jan 20, 2025
·
Stayed 9 nights
Beautiful beach & nice pool. Small lobby with limited seating. Lobby flooded when it rained. Only two bars on the whole resort. Every drink was made different - no consistency. Our room was extremely musty and dated but some rooms were updated. Courtyards were nice. No elevators. Same food served every day at buffet & by pool. Limited choices for lunch by pool & beach. A la cartes were nice. Entertainment was just a dancing & singing show in different costumes- no variety. Silent party was fun. Coatis were a nuisance. Staff were friendly & helpful. Whole resort felt dated and that corners were being cut.
Beautiful beach & nice pool. Small lobby with limited seating. Lobby flooded when it rained. Only two bars on the whole resort. Every drink was made different - no consistency. Our room was extremely musty and dated but some rooms were updated. Courtyards were nice. No elevators. Same food served every day at buffet & by pool. Limited choices for lunch by pool & beach. A la cartes were nice. Entertainment was just a dancing & singing show in different costumes- no variety. Silent party was fun. Coatis were a nuisance. Staff were friendly & helpful. Whole resort felt dated and that corners were being cut.
4
Giuliana
Jan 18, 2026
·
Stayed 4 nights
Le camere sono belle e funzionali, la spiaggia è bella, il personale (tranne alla reception) è gentilissimo e sempre sorridente. Il ristorante a buffet è veramente deludente,si salva solo a colazione, il cibo proposto è sempre lo stesso e di bassa qualità! Quasi impossibile provare i ristoranti alla carta perché sempre pieni e con poca capienza.
Le camere sono belle e funzionali, la spiaggia è bella, il personale (tranne alla reception) è gentilissimo e sempre sorridente. Il ristorante a buffet è veramente deludente,si salva solo a colazione, il cibo proposto è sempre lo stesso e di bassa qualità! Quasi impossibile provare i ristoranti alla carta perché sempre pieni e con poca capienza.
8
Oliver Maradona
Jul 21, 2025
·
Stayed 7 nights
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
8
Jessica Marie
Sep 13, 2025
·
Stayed 6 nights
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
8
Tatiana
Aug 11, 2025
·
Stayed 7 nights
The bar was opening at the 11:00 a.m.. and closed at 8:00 p.m.. sometimes earlier.
The bar was opening at the 11:00 a.m.. and closed at 8:00 p.m.. sometimes earlier.
8
Brittany
Feb 19, 2024
·
Stayed 4 nights
Plenty of food options, nice rooms, friendly staff. Buffet was honestly the best of the food options - had dinner at 3 sit down restaurants (including Bloved) and the food was woefully under seasoned. You also cannot get alcohol before 11am (after 2am), which was unfortunate if you wanted a breakfast cocktail. Other than that, everything was great and would definitely come back again.
Plenty of food options, nice rooms, friendly staff. Buffet was honestly the best of the food options - had dinner at 3 sit down restaurants (including Bloved) and the food was woefully under seasoned. You also cannot get alcohol before 11am (after 2am), which was unfortunate if you wanted a breakfast cocktail. Other than that, everything was great and would definitely come back again.
10
SHAWN
Nov 21, 2025
·
Stayed 7 nights
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
8
Andrew
Jan 30, 2025
·
Stayed 7 nights
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
8
Joseph
Apr 4, 2025
·
Stayed 9 nights
Liked it other than a few things. Only bar at night is the lobby. This was bad for us as we like the outside near the beach. Mexican restaurant no longer open at lunch doing crepes and other lunch stuff. Staff were awesome. Was our third time. Likely our last since Catalonia big bosses in spain don’t listen to feedback and their own staff are leaving
Liked it other than a few things. Only bar at night is the lobby. This was bad for us as we like the outside near the beach. Mexican restaurant no longer open at lunch doing crepes and other lunch stuff. Staff were awesome. Was our third time. Likely our last since Catalonia big bosses in spain don’t listen to feedback and their own staff are leaving
8
Tatsiana
May 9, 2024
·
Stayed 8 nights
Food in Buffett is all the same everyday. There is almost no see food option. For the 9 days of stay we had shrimps once. Fruits and sweets are great out there.
Food in Buffett is all the same everyday. There is almost no see food option. For the 9 days of stay we had shrimps once. Fruits and sweets are great out there.
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AI-generated summary based on recent guest reviews
10
Christian
Aug 2, 2026
·
Stayed 3 nights
Nice hotel and staff. All good!
Nice hotel and staff. All good!
8
ROBERT
Jul 16, 2026
·
Stayed 7 nights
3rd time here, now got the privilege superior room which is helping to get breakfast and lunch at the BLOVED restaurant next to beach but keep in mind the dinner there needs reservation. One thing reception people didn't mention. Keep in mind steak is not as should be in US, here is marinated for days and then still cannot cook it right, The cartilages are tough, so maybe ask for chicken!! used to be a restaurant Adelitas next to the pool but now they serve only dinner there, so you have to go back to main restaurant - abut 1000ft- 300m thru the jungle alley, it is nice but cumbersome- one good thing the alley is covered so shade all the time. the crepe place near the pool is not good, they smear with cheese or jam and that is it. Economy, economy. also 3 yrs ago you could get Havana CLub 7yrs old for everybody not you get max 3yrs old for priviledge, that sucks. Rooms are nice the girls do an amazing job so please give a little tip, The rest of places DO NOT TIP, they dont care and don't deserve, plus they put all in a pool then divide so whatever.
3rd time here, now got the privilege superior room which is helping to get breakfast and lunch at the BLOVED restaurant next to beach but keep in mind the dinner there needs reservation. One thing reception people didn't mention. Keep in mind steak is not as should be in US, here is marinated for days and then still cannot cook it right, The cartilages are tough, so maybe ask for chicken!! used to be a restaurant Adelitas next to the pool but now they serve only dinner there, so you have to go back to main restaurant - abut 1000ft- 300m thru the jungle alley, it is nice but cumbersome- one good thing the alley is covered so shade all the time. the crepe place near the pool is not good, they smear with cheese or jam and that is it. Economy, economy. also 3 yrs ago you could get Havana CLub 7yrs old for everybody not you get max 3yrs old for priviledge, that sucks. Rooms are nice the girls do an amazing job so please give a little tip, The rest of places DO NOT TIP, they dont care and don't deserve, plus they put all in a pool then divide so whatever.
10
Jhonson
Jul 16, 2026
·
Stayed 4 nights
Start with Vanessa and Ana in the lobby, we loved the Bloved restaurant (Quirino, Gabriela and Bernard are excellent). Laura clean our room every day. Steakhouse restaurant and buffet are great too. Also, the massage is very good too.
Start with Vanessa and Ana in the lobby, we loved the Bloved restaurant (Quirino, Gabriela and Bernard are excellent). Laura clean our room every day. Steakhouse restaurant and buffet are great too. Also, the massage is very good too.
10
Elizabeth
Jul 15, 2026
·
Stayed 7 nights
Hospitality was amazing- you will never find that in the states. Food was very good and the resort was nice, calm and relaxing! Everything we were looking for.
Hospitality was amazing- you will never find that in the states. Food was very good and the resort was nice, calm and relaxing! Everything we were looking for.
10
Judith
Jul 14, 2026
·
Stayed 5 nights
Clean and staff was amazing
Clean and staff was amazing
FAQs about Catalonia Playa Maroma - All Inclusive
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is located within a 15-minute drive of Maroma Beach and Tres Rios Ecopark. It is approximately 11.4 miles from Playa del Carmen Main Beach and Quinta Avenida.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Considering this hotel for your Playa del Carmen trip?
What do room rates usually run at Catalonia Playa Maroma - All Inclusive in Playa del Carmen?
Over the next 60–90 days, room rates at Catalonia Playa Maroma - All Inclusive in Playa del Carmen typically land around $1,080 a night for two guests, ranging from $890 to $3,714 on peak dates.
When is the quietest time to visit Catalonia Playa Maroma - All Inclusive in Playa del Carmen?
Demand at Catalonia Playa Maroma - All Inclusive in Playa del Carmen is lowest in September and peaks in November; plan for the quietest beach stretch in September when crowds drop sharply. Expect the busiest period around November if you prefer a livelier atmosphere.
Which month has the lowest rates at Catalonia Playa Maroma - All Inclusive in Playa del Carmen?
September is the cheapest month to stay at Catalonia Playa Maroma - All Inclusive in Playa del Carmen, averaging $415 a night; January is the priciest, averaging $2,357.
What attractions and traveller types is Catalonia Playa Maroma - All Inclusive in Playa del Carmen good for?
Catalonia Playa Maroma - All Inclusive in Playa del Carmen sits in Quintana Roo close to Maroma Beach, Paradise Beach and Tres Rios Ecopark, making it easy to mix beach time with nature outings. The hotel commonly appeals to couples and families looking for a beach-focused, relaxation-and-adventure stay.
How does Catalonia Playa Maroma - All Inclusive's pricing compare with nearby hotels in Playa del Carmen?
Catalonia Playa Maroma - All Inclusive is more expensive than its nearby set: it’s pricier than 0 of 19 comparable hotels, with a typical median of $647 a night versus about $260 for peers in Playa del Carmen.
How does the nightly price at Catalonia Playa Maroma - All Inclusive in Playa del Carmen compare to recent weeks?
The current price at Catalonia Playa Maroma - All Inclusive in Playa del Carmen is $447 per night for 2 guests, which is high for this hotel: about 15% above its $391 average over the last 60 days. Most nights over that period fell between $351 and $638.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: NO DATA
- 2026-11-01: 369.12000995025636USD
- 2026-11-02: 369.12000995025636USD
- 2026-11-03: 369.12000995025636USD
- 2026-11-04: 369.12000995025636USD
- 2026-11-05: 370.46827006988525USD
- 2026-11-06: 395.1071700698852USD
- 2026-11-07: 370.46827006988525USD
- 2026-11-08: 369.95710148468015USD
- 2026-11-09: 395.1071700698852USD
- 2026-11-10: 370.46827006988525USD
- 2026-11-11: 394.8611898406982USD
- 2026-11-12: 584.3786858917236USD
- 2026-11-13: 624.1200268798829USD
- 2026-11-14: 590.6611788482666USD
- 2026-11-15: 553.0201200698853USD
- 2026-11-16: 591.1199864898682USD
- 2026-11-17: 591.0983858917236USD
- 2026-11-18: 590.680455331421USD
- 2026-11-19: 553.0201200698853USD
- 2026-11-20: 586.970074105835USD
- 2026-11-21: 624.3955712188721USD
- 2026-11-22: 624.5986578552246USD
- 2026-11-23: 624.1200268798829USD
- 2026-11-24: 624.1200268798829USD
- 2026-11-25: 624.1200268798829USD
- 2026-11-26: 624.1619976623535USD
- 2026-11-27: 624.1619976623535USD
- 2026-11-28: 553.0201200698853USD
- 2026-11-29: 613.1199906311035USD
- 2026-11-30: 635.8963858917236USD
- 2026-12-01: 693.5641726501465USD
- 2026-12-02: 693.0138358917236USD
- 2026-12-03: 740.7862929412842USD
- 2026-12-04: 656.3588512542725USD
- 2026-12-05: 616.686003302002USD
- 2026-12-06: 658.1199835662842USD
- 2026-12-07: 616.8572358917237USD
- 2026-12-08: 657.0744052459717USD
- 2026-12-09: 657.0744052459717USD
- 2026-12-10: 656.0554858917236USD
- 2026-12-11: 656.1581570892334USD
- 2026-12-12: 656.3588512542725USD
- 2026-12-13: 656.0554858917236USD
- 2026-12-14: 616.686003302002USD
- 2026-12-15: 700.7190290039063USD
- 2026-12-16: 652.6956358917237USD
- 2026-12-17: 635.6016334259033USD
- 2026-12-18: 616.8572358917237USD
- 2026-12-19: 635.6016334259033USD
- 2026-12-20: 627.91202555542USD
- 2026-12-21: 616.686003302002USD
- 2026-12-22: 699.3108203887939USD
- 2026-12-23: 707.8967847259521USD
- 2026-12-24: 747.9216677429199USD
- 2026-12-25: 707.8967847259521USD
- 2026-12-26: 1342.223982861328USD
- 2026-12-27: 1358.7156294067383USD
- 2026-12-28: 1342.223982861328USD
- 2026-12-29: 1358.7156294067383USD
- 2026-12-30: 1211.5305207763672USD
- 2026-12-31: 1567.8906267578125USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 008-007-003069/2025
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Babysitting / Child Services
Room Service
Tour Desk
Services
Tour Desk
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Kids Club
Family Room
Snack Bar/Deli
Activities
Swimming pool
Tennis Courts
Private beach
Garden
Beach (Nearby)
Scuba Diving
Fishing
Playground
Pool Outdoor
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi