Fairfield Inn and Suites by Marriott Natchitoches

TV service was out entire stay. Elevetor service was also the entire stay.

We stayed here by visiting Northwestern college. The room was adequate. However, I checked in online the night before and room was not ready when we got there. The makeup light in the bathroom was burnt so lighting was not good. The breakfast was not good. There was no waffles, no biscuits, no pancakes just a few muffins and fruit. The pool was green and closed and the gym equipment was broken!

No internet, no pool. Customer care was exceptional, and room was clean. Entire complex requires maintenance services.

For a mid-price hotel, the wifi was totally unacceptable. One could barely access it from the rooms. The front desk staff admitted that the wifi wasn't optimal. The hotel has a responsibility to its guests for improving the Wifi, if they want to compete in this market. Smaller issues were the lack of a waste basket in the bathroom, and the sink was stopped up. Finally, the evevator light didn't work on the second floor (although they said the technician had been called to fix it. In short, a reasonable hotel that did not deliver at this location.

Pool very small and was closed.

This hotel is filthy, The TVs were out of service, The elevators were not working, The staff refused to help me lug suitcases up to flights of stairs, The stuff that was leaving at 10:00 p.m. was super rude to the stuff that was there to start her shift right in front of me, The eating area was disgusting, And when I got up in the morning the same grossness was on the same tables. Good morning staff were all talking standing around doing nothing while people tried to find clean places to eat It was so gross. I will never stay at this hotel again.

8/30/25. Went for a weekend trip to visit my daughter at college. There was a lot of hotels right around there with a lot of construction around the hotels. I had stayed at 2 others right around there before when visiting my daughter and there were a lot of workmen around but nothing like this experience. They must have been renovating the 2nd floor at this hotel because from 8 am-5/6pm they were banging and dropping things on the floor. It was consistently loud during these hours. We were on the first floor. The walls vibrated consistently when they used machinery or moved things or whatever kind of renovation was going on. It was clearly not loud neighbors. I was very disappointed because it was not a cheaper stay by any means. Room was around 180/night. It was definitely not a pleasant stay. I posted the date in case someone was planning to stay around this time so they were aware.

Showed up for check in and hotel was dark except for two staff in lobby with emergency lights on. They had my reservation but told me power outage had shut hotel down. I received no notification of this via email or text from the hotel or Travelocity. Was told I was “on my own” to find accomodation elsewhere. Luckily, Best Western nearby had rooms availble. POOR performance by both Travelocity and Fairfield/Marriott in not making contact.

Key locks wasn’t working, pool out of order, elevators not working and sadly the television did not work in the room. I just receive half of my money back. I was so inconvenienced and could not enjoy my stay.

Everything at Fairfield in Natchitoches was good. Beds could be a little softer but were OK. Internet was a bit slow when watching movies on computer or tv. Whatever it was caused picture to blank or freeze every couple of minutes. Otherwise, everything else was great and breakfast was good.

Uncomfortable bed. Mold in shower.

The sheets were never changed and dirty . When I complained about it I was handed sheets to change myself because no one was no house keeping to change them. There was also a hair left in the tub ! I was very disappointed with this hotel .

Room had a horrible smell, sheets did not smell clean. The floor looked as if it had not been vaccumed in months. We will not be using this hotel again. Way over priced

Upon entering the room our initial inspection we found used condom including the wrapper on the floor by the desk Sheets didn’t appear to be changed. And the TV did not work and had to be replaced Waited 2 hours for all these issues to be addressed and still paid full rate for the room stay

We have stayed at a many hotels this has been one of the worst as far as cleanliness. We got to the hotel there were no linens for the sofa sleeper. So my son went down and asked for linens they gave him damp pillow because it was like it had been washed and bagged with the bed linens everything in the bag smelt moldy. The draw blinds were broken and one had a pull string with a paper clip holding the pole together and was very difficult to close. Very disappointing. I have stayed at many Fairfield's and sister hotels of Marriot. I am in disbelief on how this one has been kept up.

I was moved to another room because the first room was dirty and the air conditioner would not work. The entire hotel needs a good cleaning. It was my first time at a fair field and also my last

The property is clean. The hotel is clean. The room was clean. Maybe I just caught it on a bad day. It was busy weekend for the hotel but our towels smelled.

My assign room 221, I first notice dried paint dripping on the bathroom, the broken tile next to the shower. Shower door wouldn't close completely so i had to put a towel to absorb the water. The shampoo dispenser fell off the wall, while i was showering. I was stuck on with adhesive, and the sink drain very slow. It wasn't worth the price.

Property has gone down a little over the year. Typically I love staying here. Just not as clean as it used to be. I found dirty towels left in my shower upon arrival and shower had not been wiped down.

Bed was hard and you could feel the springs, room was not cleaned before check in. Dust everywhere, floor sticky, curtains visibly soed. Bathroom covered in dirt. Shower head would not adjust and felt like it was going to fall out of the wall.

Pillows are cheap and CHEAP!! Lousy pillows!!! Water coming out of faucets was BROWN!! We brushed our teeth with bottled water!!

No hot water, elevator noise is so loud keeps u up all night. Would not stay again

The staff was excellent and personable, all smiles and very accommodating. The property was dated, vents in room were covered in dust and the door frames were rusted. Not pleasant to look at, but did the job well enough. Clean bed to sleep in and the TV worked. Pillows were uncomfortably soft, bring your own.

8/30/25. Went for a weekend trip to visit my daughter at college. There was a lot of hotels right around there with a lot of construction around the hotels. I had stayed at 2 others right around there before when visiting my daughter and there were a lot of workmen around but nothing like this experience. They must have been renovating the 2nd floor at this hotel because from 8 am-5/6pm they were banging and dropping things on the floor. It was consistently loud during these hours. We were on the first floor. The walls vibrated consistently when they used machinery or moved things or whatever kind of renovation was going on. It was clearly not loud neighbors. I was very disappointed because it was not a cheaper stay by any means. Room was around 180/night. It was definitely not a pleasant stay. I posted the date in case someone was planning to stay around this time so they were aware.

Location was good for graduation but the hotel water pressure was horrible. Barely had enough water to brush teeth, take shower or flush toilet. When I inquired about it to the front desk they acted like it was the first they heard of it and said they would let maintenance know. However other guest had the same problem so they had to be aware of this but didn’t inform guest but still took their money like it was no issue. I was not happy about this.

All staff we encountered were very friendly, check-in was fast, room was clean and comfortable. The only negative was that our room was right next to the breakfast prep area, so it got fairly noisy with banging and whatever else they were doing about 5 a.m. A room further away would not have that issue.

My assign room 221, I first notice dried paint dripping on the bathroom, the broken tile next to the shower. Shower door wouldn't close completely so i had to put a towel to absorb the water. The shampoo dispenser fell off the wall, while i was showering. I was stuck on with adhesive, and the sink drain very slow. It wasn't worth the price.

Newly renovated! Very comfortable bed

Everything at Fairfield in Natchitoches was good. Beds could be a little softer but were OK. Internet was a bit slow when watching movies on computer or tv. Whatever it was caused picture to blank or freeze every couple of minutes. Otherwise, everything else was great and breakfast was good.

The room had seen some wear. Chipped furniture everywhere. The pillow were awful- extremely dense and large, our necks hurt the next day. The bed was also hard. The bedding was warm enough. Hotel was clean enough, you could tell they were doing the best with what they had. Staff was friendly. Walls are thin.

Only complaint the front desk was really slow. Had two people working but only one waiting on people and they had like 5 people waiting.

Tried checking in and was told the remaining rooms were not clean because they did not have housekeeping. We had booked the room in advance at a great rate but had to go to the Hampton and pay almost double for a room. The manager Jeremy Wilson was not taking any phone calls and left the poor girl at the front desk to deal with the guest. We are Bonvoy members and have never been to such a poor Marriott hotel.

We checked in after 5:30pm to be told that our room isn’t ready and there’s no ETA. Keep in mind check in is for 3. We waited for an hour, still no call. When I went back in to get a status update, we were told that the particular room we selected isn’t available at all today and all of the queen rooms were full. So we booked a reservation based on false information provided. We had no choice to find somewhere else to stay. Overall I’m disappointed but the service representative did do her job to the best of her capability.

Comfortable room and great staff! I'll stay again.

Fairfield by Marriott Natchitoches We were traveling from Violet, LA for a graduation. I called and spoke with Michelle on December 13th about an early check in since we were traveling to beat the bad weather and get ready for the graduation that was later on that day. She informed me that she will make a note to the account. When we arrived to the hotel Tiffany was the front desk clerk, I informed her that we were supposed to have an early check in. First she told me my room was not paid for and that she did not see anything in the system, then all of a sudden after I informed her it was paid when book and had a confirmation she then found my reservation. Then she tells me oh we don’t have a room available at this time. She said that the hotel was fully booked the night before and did not have anything at the moment. She said she may have something after 12:00 pm and to come back and check. We came back to the hotel at 1:00 pm and she said oh I’m sorry I still don’t have anything. Fast forward to us getting ready in the lobby bathroom so we can make graduation. We checked in at 5:52 pm to come to a room that was dirty. The microwave was filthy and no counters were cleaned. The front desk clerk came to clean the microwave and I showed her the towel that was used when I cleaned the counters. Tiffany was not accommodating and wasn’t pleasure. Michelle was so helpful and tried to make the best of our night.

Loved the stay! The desk staff were incredibly welcoming and made our stay nice

The room was clean, staff was friendly and helpful.

The staff was welcoming, professional and friendly. The entire hotel on thevinside was clean and well maintained.

Jerome at the front desk was professional and amazing. I was coming in late from Dallas and he made sure my room was saved and even signed me up for Marriott reward points. The entire stay was amazing.

When I checked in they gave me a key to a king room. I went back to the desk to switch to a double as I had reserved only to find out that the had given me someone else's room with a similar name. Also, the front desk informed me at that time that they had cancelled my reservation. Luckily, while we were scrambling to find lodging last minute, due to another hotel error, a different client had been given the wrong room too (the double we needed). We were able to get put in that room. I confirmed at that time that it was available for 2 nights as I had reserved. The next day at dinner, I got an email from the hotel with a receipt for my stay noting a check out time for earlier that day. I left dinner to handle yet another issue with my stay there. Upon arrival I was told the computers were down and the clerk could not get management by phone. The room keys we were issued no longer worked and my personal items were held hostage in the room we were CONFIRMED to have for that night. Finally, another employee arrived and the clerk was able to open the so that we could gather our things. The clerk said if we could wait until computer issues resolved, we MIGHT have a room available that night. We were not interested in one more moment there. I will never stay at you establishment again.

Close to interstate and close to town

I enjoyed the convenience of its location.

I particularly liked the easy access from the highway. The staff was friendly and accommodating. My room was clean and quiet.

Good hotel a few miles from downtown Natchitoches.

Nice newer facility but access to property is severely limited due to construction.

The hotel location was right off Hwy49 which was easy to get to. The hotel was clean and staff were very courteous.

Very comfortable and convenient

Convenient location, nice room.

Convenient to I-49. It's kind of a busy area. The hotel sits behind a couple of gas stations & fast food, which was nice for a quick meal. Breakfast was decent. Our room was clean & the bed was comfy.

NIce hotel that is right off interstate. Close to restaurants, gas stations, etc.

The beds at this location are very uncomfortable. Breakfast was cold.

There weren’t a lot of options for breakfast.

We stayed here by visiting Northwestern college. The room was adequate. However, I checked in online the night before and room was not ready when we got there. The makeup light in the bathroom was burnt so lighting was not good. The breakfast was not good. There was no waffles, no biscuits, no pancakes just a few muffins and fruit. The pool was green and closed and the gym equipment was broken!

Overall, very good stay, with very friendly staff and a great breakfast spread. However, it looked like there was water damage on the ceiling of the bathroom and the shower could use a good scrub.

Friendly greeting upon arrival. Checkin was easy. Newer hotel. Lobby and breakfast area were large. Breakfast was good. Hot entrees are always welcomed. We got there 25 minutes before breakfast ended and there was still hot food available which is not the case with most hotels serving a complimentary breakfast. We enjoyed our stay and will be back.

Convenient to I-49. It's kind of a busy area. The hotel sits behind a couple of gas stations & fast food, which was nice for a quick meal. Breakfast was decent. Our room was clean & the bed was comfy.

The bagels weren't fresh and the oatmeal wasn't fresh everything else was just fine. There were lots of options eggs sausage yogurt with all the toppings cereal two milk flavors four juice options fruit.

The beds were hard has a 2x 4. Breakfast okay

Staff was amazingly friendly and helpful. Room was clean and extra towels were readily available. Breakfast was hot and fresh regardless of what time we ate. Our stay was very enjoyable.

Everything at Fairfield in Natchitoches was good. Beds could be a little softer but were OK. Internet was a bit slow when watching movies on computer or tv. Whatever it was caused picture to blank or freeze every couple of minutes. Otherwise, everything else was great and breakfast was good.