Stuart Hotel

This hotel needs tidying up but all in all was fit for what we needed the room was clean need touching up and painting beds was comfy but single bed headgaurd was loose to find the hotel carpark was a bit confusing i would stay again its reasonable priced for what it is

No lift made mobility limited.. it was said to be fixed.. disappointing stay

A bit jaded hotel, however room was clean a well provided with towels for two guests. Almost no space between the toilet and shower screen which forced you to sit sideways.my room was on the 1st floor and overlooked the street, as the metal framed window didn’t shut, there was a lot of noise, night and morning. I used this hotel as I was travelling to the airport which only to 12 mins , so good. Inexpensive so you get what you get? Would I use it again, yes but request another room location. Hotel has parking for 10-12 cars and charged at £ 15 p night , my charge was waived as I was blue badge holder.

The hotel need refurbished and lobby smelling of smoke which i was surprised because they told us no smoking.and there was no restaurant, we had to order in and no bar, nothing like what is on the website. The wall paper pealing off the wall the, the mattress was uncomfortable. The receptionist were very nice and helpful.

The service was terrible. They said free parking on the advert but when i arrived they said i have to pay £15 for 24hr parking. The woman in the reception doesn't know any customer service whatsoever. It seems like she was being forced to work. I ordered food and asked for a plate and glass which they didn't have. The sink in the toilet was dirty when i arrived. Allover it was a terrible experience

The place was ok for some where to sleep but no bar or resturant and have to pay£15 a night for parking

Firstly the lift wasn’t working, secondly after getting into the room I noticed that the air con wasn’t working nor was I able to open the windows. The room was like a sauna. Worst of the worst was middle of the night the fire alarm went off and they management to turn it off second in the morning was going off for a good 20 mins. Imagine my ears were ringing like mad. With the air con not working and windows not opening they didn’t even suggest to get a change or of rooms. So expect the very least.

Basic hotel, single glazing means room noisy at night. Lift out of order during my stay.

Although website shows a bar and dining facilities. Neither were available. Generally the hotel is a little run down, but the bed was comfortable. Air conditioning in the room was very noisy with no option to switch it off

Not bad but lift was not working and was on the 3rd floor with my mother who is not in good health.

Stuart hotel is a bad place, my room stinked from old rug and seems someone smoked weed before i checked in. The toilet sink, bath tub and toilet were old with permanent stains. I could not sit on the toilet to pee. The room has no intercom to contact the reception, I had to look out for their contact number on google to call the reception. The place was cool enough but became too cold and no remote control or switch to put off the air condition. Overall, its a bad place, wont recommend it and will never use that hotel again

The bathroom was not cleaned properly, hair in the bath from the previous guest. There were interesting yellow stains on the sink. The curtains were mouldy. The heating air conditioner in the room did not work. We r not coming back for sure.

Carpet was dusty and shower pipe leaking

The hotel is old and is not well-kept. The carpets were smelly, it was damp, and we had to go to the reception every time for them to switch on the AC-Heater. The owners need to sell the place to a network hotel chain.

I left this hotel the same day of arrival . There was black mold and bedbugs in my room. The staff agreed to change my room which I appreciated however this room was just as bad. There were stains in the bath and on the carpets. There was also lots of mold in every draw in the room. I did not feel safe at all in this hotel as there was also some people outside by my window

Where to start? Reception not helpful at all, dirty everywhere A man sat in the reception watching porn and when we informed the receptionist the shrugged and said that he does it all the time. Hair, cobwebs even toenail clippings stuck in the carpet. Cigarette butts put out above room door, drunks and druggies outside all night too much to add anything else. Videos and photos taken.

Washroom is smelly

Was told by cleaner that they would not wash cups for guests....general cleniness was poor and staff were unfriendly. Felt like guests were an annoyance for them!!! Not good! Good point....cheap hotel and location was good.

Very unclean, low light, bad mattress, stinky carpets.

Absolutely disgusting first room smelt like urine so we got moved and the next room was covered in mould and had mouse droppings in bedroom

Staff were lovely. The room was quite shabby and a lot of things such as the carpet need replacing around the edge. The bedding was freshly changed. The air conditioning was really noisy so we had to turn it off. It was noisy outside. However the shower water was lovely and hot. The shower was in a bath which was very difficult to get out of.

The bed in the room was uncomfortable. The air conditioning unit was noisy throughout the night. The surrounding area was so loud. Bathroom was terrible. The kettle in the room was unusable

Convenient area, but property and facilities are outdated. Faulty A/c.. Faulty lift... broken taps...

The pictures are nothing like the actual hotel. We encountered mould on the toilets, the carpets were stained and dirty, our bed had multiple BIG holes. The curtains were very dusty and was hanging on a rusty and broken rod, the wallpaper was coming off the wall. The windows were not soundproof and we couldn’t sleep at night due to the EXTREMELY loud traffic noise. All furniture had completely stained. The room was not prepared for three people and we were given only one towel. So, we had to request more towels. The air conditioner was very noisy and to make things worse, there was no remote to control it. The reception controlled the air conditioner. We couldn’t even call the reception because there was no phone in the room. So, every time we wanted to increase, decrease or turn it off, we had to go down to the reception. There was no hot water when we arrived at the hotel. The staff were kind and offered us a room change. However, the room had only two small ventilation windows so it felt very enclosed. They were COMPLETELY covered with a thick black layer of dust. It was so bad to the point where chose to stick with our first room. The only good thing about this hotel was the staff. The were kind and friendly and they did their best to help us. But other than that, the hotel was not up the standard of hygiene, sustainability, and safety. This is, without a doubt the WORST hotel I’ve been to. It needs a complete renovation to reach the basic standards of a hotel.

A bit jaded hotel, however room was clean a well provided with towels for two guests. Almost no space between the toilet and shower screen which forced you to sit sideways.my room was on the 1st floor and overlooked the street, as the metal framed window didn’t shut, there was a lot of noise, night and morning. I used this hotel as I was travelling to the airport which only to 12 mins , so good. Inexpensive so you get what you get? Would I use it again, yes but request another room location. Hotel has parking for 10-12 cars and charged at £ 15 p night , my charge was waived as I was blue badge holder.

Firstly the lift wasn’t working, secondly after getting into the room I noticed that the air con wasn’t working nor was I able to open the windows. The room was like a sauna. Worst of the worst was middle of the night the fire alarm went off and they management to turn it off second in the morning was going off for a good 20 mins. Imagine my ears were ringing like mad. With the air con not working and windows not opening they didn’t even suggest to get a change or of rooms. So expect the very least.

Basic hotel, single glazing means room noisy at night. Lift out of order during my stay.

Ventilator not working, lot of noisy

Mattress sunk . Tv didnt work no mixer on shower. Windows old air con no remote control. And noisy when running fan squeels. Room 202

No remote for tv and aircon plus the power button for the aircon was broke was it was permanently on and there was loads of flies in the room

Having had a hard few days the staff at this hotel have gone above and beoned to keep myself in a space I fell confit

The service was terrible. They said free parking on the advert but when i arrived they said i have to pay £15 for 24hr parking. The woman in the reception doesn't know any customer service whatsoever. It seems like she was being forced to work. I ordered food and asked for a plate and glass which they didn't have. The sink in the toilet was dirty when i arrived. Allover it was a terrible experience

Their service was great, I’ll definitely come again.

Receptionists are welcoming. Wonderful behaviour! I'm very pleased over them.

I dont have anything good to say about this experience staff were rude, building in disarray and far from clean.

The Room was Clean, good amenities. The Staff were helpful and friendly. There was litter in the Elevator and Corridors.

Staff very friendly and always with a smile. Rooms are good and clean

Was told by cleaner that they would not wash cups for guests....general cleniness was poor and staff were unfriendly. Felt like guests were an annoyance for them!!! Not good! Good point....cheap hotel and location was good.

Staff was friendly and helpful clean rooms theres £100 deposit but we booked here few times now we will book again and again nice small break away and cheap

The guy at the reception was a terrible host. To begin with, I arrived 45 minutes prior to check in, and just asked to have the key and would not enter the room as I would be returning later that evening, all I got back was "no". I then said I would return in 45 mins. I did, he gave me the check in card with no words. I had to ask him what the room number was, and where abouts is the room. This is meant to be the first person who welcomes me, first impressions count, and this was to continue. We found our room, eventually. Opened the door to what can only be described as a sauna. The "air con", only had one level of temperature and could not be adjusted. After trying to unpack, my partner and I did not like the place or the feeling it gave us. We left immidiately, and did not return. I wouldn't stay here for free, do not stay here. A bulldozer would be the best guest for this hotel.

A bit jaded hotel, however room was clean a well provided with towels for two guests. Almost no space between the toilet and shower screen which forced you to sit sideways.my room was on the 1st floor and overlooked the street, as the metal framed window didn’t shut, there was a lot of noise, night and morning. I used this hotel as I was travelling to the airport which only to 12 mins , so good. Inexpensive so you get what you get? Would I use it again, yes but request another room location. Hotel has parking for 10-12 cars and charged at £ 15 p night , my charge was waived as I was blue badge holder.

The hotel room is comfortable and it is in good location.

Close to shopping facilities friendly staff and lovely room

Was told by cleaner that they would not wash cups for guests....general cleniness was poor and staff were unfriendly. Felt like guests were an annoyance for them!!! Not good! Good point....cheap hotel and location was good.

Don't know what kinda strange stink coming out of the heating system. As the glasses of window are single glazed, and the hotel is located on the edge of the main road, it's too noisy at 24×7. Staff is nice but there's no bar and restaurant as its showing into their website. As compared to other hotels, the services are weak, and no much facilities. They don't even providing a single bottle of water. If the person is new to the town, they just showing the way to them for buy from outside. I came from so far just for work purpose not stayed with my relatives but preferred to book a hotel. But very disappointed. Please be prepared with everything before going.

Hotel is ok,near the town,sevice is good

The hotel need refurbished and lobby smelling of smoke which i was surprised because they told us no smoking.and there was no restaurant, we had to order in and no bar, nothing like what is on the website. The wall paper pealing off the wall the, the mattress was uncomfortable. The receptionist were very nice and helpful.

The service was terrible. They said free parking on the advert but when i arrived they said i have to pay £15 for 24hr parking. The woman in the reception doesn't know any customer service whatsoever. It seems like she was being forced to work. I ordered food and asked for a plate and glass which they didn't have. The sink in the toilet was dirty when i arrived. Allover it was a terrible experience

The place was ok for some where to sleep but no bar or resturant and have to pay£15 a night for parking

Although website shows a bar and dining facilities. Neither were available. Generally the hotel is a little run down, but the bed was comfortable. Air conditioning in the room was very noisy with no option to switch it off

Don't know what kinda strange stink coming out of the heating system. As the glasses of window are single glazed, and the hotel is located on the edge of the main road, it's too noisy at 24×7. Staff is nice but there's no bar and restaurant as its showing into their website. As compared to other hotels, the services are weak, and no much facilities. They don't even providing a single bottle of water. If the person is new to the town, they just showing the way to them for buy from outside. I came from so far just for work purpose not stayed with my relatives but preferred to book a hotel. But very disappointed. Please be prepared with everything before going.

The smell from the carpets was horrendous. Absolutely disgusting. Advertises, bar and restaurant that didn’t exist false advertisement