Name: Motel Jann
Address: 3210 boulevard Wilfrid-Hamel, Duberger-Les Saules, Québec City, Agglomération de Québec, Canada, Québec City, Capitale-Nationale, CA
Price range: US$76–US$129 per night
Rating: 7.12

What guests think

Reviews of Motel Jann are sharply mixed, with numerous complaints about the overall condition and experience, but also several notes about friendly staff and a quiet, budget-friendly stay for short stops.

Common negatives include weak air conditioning, poor water pressure, small or awkward bathrooms, thin walls, dated fittings, and uncomfortable mattresses. Cleanliness concerns appear frequently, citing odors, stained or inadequate linens, insects, and the need for deeper cleaning, though a few guests reported tidy rooms. Service feedback is inconsistent, ranging from kind, accommodating staff to poor communication, limited overnight staffing, and disputes over deposits or unexpected charges. Expect a very basic roadside stop best for low-cost, no-frills stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

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2

Irene Beatriz

31 Jul 2025

·

Stayed 1 night

The room. Was nothing like the pictures. The place is a dump, even for that price. I jave real pictures of bathroom and room interior, old, oxided, broken, unpainted, smells like mold. Check in was fast but no inatruction at all. Check out was late, it should have open 9am and the staff was late and had the nerve to check the room before giving the 60 dollars depoait back. There ia nothing in yhat room that it is worth that value. Better forniture can be found for free. Only good thing is parking rogjt infront your door and the matrees was decent but I dis not riak to sleep in those sheets. I brought my own. Def do not brimg a kid like I did.

8

Lynda

2 Sept 2022

·

Stayed 1 night

The property needs a major overhaul, there is no need for it to look the way it does. it looks like these types of accommodations places are becoming a living unit for the homeless.

2

John

15 Aug 2025

·

Stayed 1 night

Absolutely awful property, to say it was the worst Expedia recommendation we have ever experienced would be to flatter it. Everything from reception to room and lack of services was absolutely abysmal. The cost while low was still way too high at $154 including taxes. Properties such as this should be avoided at all costs.

6

Joette

18 Aug 2025

·

Stayed 1 night

It was passable but definately needs some upgrades. The price was decent enough.

8

Terry

24 Aug 2025

·

Stayed 1 night

Property looked cluttered and un-kept.

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Cleanliness

Many guests report odors, stained or inadequate linens, insects, and generally poor upkeep; a smaller number found rooms clean.

Related guest reviews

8

Elianne

12 Nov 2025

·

Stayed 1 night

Chambre propre ! Et lit propre! Oui c’est vieux mais rien n’a dire coter ménage :) séjour agréable

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4

Solange

14 Sept 2025

·

Stayed 2 nights

Tout m'a déplu. Saleté, senteur d'humidité etc. trouvé un bas sale dessous le lit, très humide dans la salle de bain. Grosses taches de rouille dans le bain. Bref je n'y retournerai jamais et je ne le conseillerai jamais à d'autre

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4

Jis

7 Jul 2025

·

Stayed 1 night

Property is not clean, need some deep cleaning and maintenance

10

Neel

15 Aug 2023

·

Stayed 2 nights

The washroom was very small, and it stinked alot. The curtains were having some odour on it.

4

Shamim

18 Sept 2025

·

Stayed 1 night

Hair on the bed. Weird !!!

8

Alain

13 Jul 2025

·

Stayed 1 night

Très satisfait et très propre cool et pas trop cher c'est bien merci de Alain dugal

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2

Catherine

9 Nov 2025

·

Stayed 2 nights

Horrible odeur humidité, draps tachés bruns, matelas mauvaise qualité.... Et PLEIN INSECTES dans les draps!!

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4

Roxanne

5 Jul 2025

·

Stayed 1 night

Sentait la fumée, pas d’eau chaude, pas de personnel entre minuit et 7am pour aider

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4

Ali

11 Aug 2025

·

Stayed 1 night

The main problem with this motel is its lack of cleanliness.

8

Terry

24 Aug 2025

·

Stayed 1 night

Property looked cluttered and un-kept.

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Rooms

Rooms are dated with maintenance issues such as weak air conditioning, low water pressure, small or awkward bathrooms, and thin walls; mattress comfort varies widely.

Related guest reviews

4

Nathalie

10 Aug 2025

·

Stayed 2 nights

Lit confortable Mais ce motel devrais coûter la moitier prix C’est vieux Air climatisé ne fourni pas Pas de fan dans les toilettes Pas de séchoir juste sur demande Ce motel a besoin d’amour besucoup d’amour

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10

Frankie

30 Jul 2025

·

Stayed 1 night

Was clean and quiet. Nice price but mattress could have been better. We stayed 1 night. If I have to go back to quebec I definatly go back there

4

Martin

11 Dec 2025

·

Stayed 1 night

Le plancher de la chambre doit-être refait au complet. Aucune isolation entre les chambres.

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2

Tim

3 Jul 2025

·

Stayed 1 night

This place is a total dump. I paid and left after an almost shower. I say almost as there was very little water pressure. Total dive.

6

catherine

12 Aug 2025

·

Stayed 2 nights

Needs sink in the washroom

6

albert

25 Aug 2025

·

Stayed 1 night

I don't enjoy shower stalls , because I am a larger sized male . Also , the 50 dollar deposit in case of damages , should have been explained before arrival .

4

Paul

13 Aug 2025

·

Stayed 3 nights

The air conditioner was not working as it should, room was extremely hot

4

Gonzalo

8 Aug 2025

·

Stayed 1 night

Floor was slanted and bath water was not working properly.

4

Michael

20 Jul 2025

·

Stayed 1 night

Front desk guy is far from a concierge. Got me to sign the contract, pay and gave me the key. No instructions on check out or anything. Only instruction was that the wifi password is on the back of the room door. Definitely not the nicest place I’ve stayed. When I pay almost $120 I except a decent room with at least a comfortable bed. Didn’t even get that. You can feel the springs through the bed. Also, didn’t even get a blanket to use, just a top sheet. Also, the towels are small and horrible. Also stained.

6

Frédéric

22 Aug 2025

·

Stayed 1 night

Un petit motel sympa en bord de route. Il y a une chambre principale avec un lit double, une salle de bain, et une seconde chambre avec deux lits simples. Il y a la télé, un micro ondes et un frigo. Par contre la literie n'est pas top, et j'ai vraiment très mal dormi, c'est ce qui baisse ma note.

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Service

Service feedback is split: some praise kind, helpful staff and quick room switches, while others cite poor communication, limited overnight staffing, and disputes over deposits or extra charges.

Related guest reviews

8

Carolann

7 Jul 2025

·

Stayed 2 nights

Staff very friendly & accommodating. There was a leak in bathroom & we were immediately switched to a new room, even though we said it wasn't necessary.

10

Hassan Aymar

19 Jul 2025

·

Stayed 2 nights

Great service

2

Irene Beatriz

31 Jul 2025

·

Stayed 1 night

The room. Was nothing like the pictures. The place is a dump, even for that price. I jave real pictures of bathroom and room interior, old, oxided, broken, unpainted, smells like mold. Check in was fast but no inatruction at all. Check out was late, it should have open 9am and the staff was late and had the nerve to check the room before giving the 60 dollars depoait back. There ia nothing in yhat room that it is worth that value. Better forniture can be found for free. Only good thing is parking rogjt infront your door and the matrees was decent but I dis not riak to sleep in those sheets. I brought my own. Def do not brimg a kid like I did.

2

Sam

22 Dec 2025

·

Stayed 1 night

La femme ma voler et pas redonner largent du depot quand. Javai deja payer pour reserver elle a demander quand meme le depot et ma fait payer plus que ce qui etai ecrit sur la reservation le total

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8

Henry Jr

25 May 2022

·

Stayed 1 night

The person who was at the reception desk was very kind.

4

Roxanne

5 Jul 2025

·

Stayed 1 night

Sentait la fumée, pas d’eau chaude, pas de personnel entre minuit et 7am pour aider

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6

albert

25 Aug 2025

·

Stayed 1 night

I don't enjoy shower stalls , because I am a larger sized male . Also , the 50 dollar deposit in case of damages , should have been explained before arrival .

10

Raymond

26 Jan 2026

·

Stayed 1 night

Good job for the staff

2

Sam

29 Jan 2026

·

Stayed 1 night

Mme not give my money back the deposit after checkout voleuse k

4

Michael

20 Jul 2025

·

Stayed 1 night

Front desk guy is far from a concierge. Got me to sign the contract, pay and gave me the key. No instructions on check out or anything. Only instruction was that the wifi password is on the back of the room door. Definitely not the nicest place I’ve stayed. When I pay almost $120 I except a decent room with at least a comfortable bed. Didn’t even get that. You can feel the springs through the bed. Also, didn’t even get a blanket to use, just a top sheet. Also, the towels are small and horrible. Also stained.

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Location

Described as a quiet roadside stop with easy access to local amenities; a few said it was fine for the price and location.

Related guest reviews

8

Ferenc

15 Jun 2025

·

Stayed 3 nights

Nice quiet place.

8

Mouahed

7 Jul 2022

·

Stayed 2 nights

The bathroom needs to be improved mostly the toilet. other than that, I think it's fine for the price and the location.

8

Vicki

24 Jul 2025

·

Stayed 3 nights

Nice quiet area with easy access to many local amenities.

6

Frédéric

22 Aug 2025

·

Stayed 1 night

Un petit motel sympa en bord de route. Il y a une chambre principale avec un lit double, une salle de bain, et une seconde chambre avec deux lits simples. Il y a la télé, un micro ondes et un frigo. Par contre la literie n'est pas top, et j'ai vraiment très mal dormi, c'est ce qui baisse ma note.

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Dining

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Month	Average price
January	US$52
February	US$56
March	US$54
April	US$56
May	US$58
June	US$60
July	US$84
August	US$90
September	US$67
October	US$66
November	US$53
December	US$57

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $99	18	19 $114
20 $76	21 $83	22 $83	23 $83	24 $91	25 $88	26 $91
27 $76	28 $83	29 $83	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $83	3 $99
4 $83	5 $83	6 $83	7 $83	8 $83	9 $106	10 $129
11 $106	12 $83	13 $83	14 $83	15 $83	16 $83	17 $83
18 $83	19 $83	20 $83	21 $83	22 $83	23 $84	24 $83
25 $76	26 $76	27 $76	28 $76	29 $76	30 $84	31 $76

Motel Jann

Prices for Motel Jann

Monthly average prices

About this property

Location

Room options

Standard Triple Room, Multiple Beds

Family Room

Standard Double Room

Comfort Room, 1 Queen Bed

Guest reviews of Motel Jann

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Motel Jann

Prices for upcoming dates