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Quest Mackay on Gordon - Room
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Quest Mackay on Gordon - Bathroom

Quest Mackay on Gordon

Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Dry Cleaning

  • Housekeeping

  • Banquet Facilities

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Property description

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Quest Mackay on Gordon, travellers consistently praise friendly, helpful staff, clean and spacious self‑contained rooms, and a central, walkable location near shops and dining, with a well‑liked pool and secure parking adding to overall convenience.

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Facilities

Good

Cleanliness

Clean

Rooms

Spacious

Service

Friendly

Location

Central

Dining

Limited

Was this helpful?

10

JANE

IAN-logo

26 Mar 2026

·

Stayed 2 nights

I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.
I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.
10

Judith

IAN-logo

27 Feb 2026

·

Stayed 1 night

Room is good, staff were really friendly
Room is good, staff were really friendly
8

Peter W

IAN-logo

16 Feb 2026

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Stayed 1 night

Lovely staff, clean land comfortable room with kitchenette, right next to an Coles, and good view. Quest comfort as always. Coles loading trucks woke me up at 730am. Maybe ask for a room on non coles side. No coffee pod machine disappointing. Scent of toiletries not superb.
Lovely staff, clean land comfortable room with kitchenette, right next to an Coles, and good view. Quest comfort as always. Coles loading trucks woke me up at 730am. Maybe ask for a room on non coles side. No coffee pod machine disappointing. Scent of toiletries not superb.
8

Michelle

IAN-logo

23 Jan 2026

·

Stayed 3 nights

Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
10

karen

IAN-logo

14 Jan 2026

·

Stayed 5 nights

Amazing helpful staff, very clean room, great ym and bbq area, great position
Amazing helpful staff, very clean room, great ym and bbq area, great position
27 Gordon Street, City Centre, Mackay, Queensland, Australia

Location

With a stay at Quest Mackay on Gordon in Mackay (City Centre), you'll be within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. This luxury hotel is 0.7 mi (1.1 km) from Ken Burgess Orchid House and 0.8 mi (1.2 km) from Jubilee Park.

Artspace Mackay(0.4 Miles)

Mackay Enertainment and Convention Centre(0.6 Miles)

Jubilee Park(0.6 Miles)

Ken Burgess Orchid House(0.7 Miles)

Bluewater Lagoon(0.9 Miles)

Caneland Central(0.9 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 22:00

Before 10:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for AUD 15 per day. Limited parking spaces are provided, and a reservation may be required.

Check-in is from 2:00 PM to 10:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for AUD 50, subject to availability.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details on room accessibility are not provided.

The hotel is located in Mackay City Centre, within a 15-minute walk of Artspace Mackay and Mackay Entertainment and Convention Centre. It is approximately 0.7 miles from Ken Burgess Orchid House and 0.8 miles from Jubilee Park.

Yes, the property features an outdoor pool. Operational hours and seasonal availability are not specified.

Cribs are available for AUD 10 per night, and requests for additional beds may need to be confirmed in advance. Specific details on extra beds are not provided.

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