Name: Casa Nostra Motel Mackay
Address: 30 Nebo Road, Mackay, Queensland, Australia, Mackay, Queensland, Australia
Rating: 8.18

Guest reviews

8.2

Very good

Based on 597 verified reviews

Who stays here?

Couple

50%

Family

49%

What guests think

AI-generated summary based on recent guest reviews

At Casa Nostra Motel Mackay, guests praise the convenient location and some renovated rooms, with many noting friendly staff, while recurring concerns include inconsistent cleanliness and housekeeping, occasional booking or check-in issues, and noise affecting stays in certain rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Chris

Feb 16, 2026

·

Stayed 1 night

Handy location

2

kylie

Jan 14, 2026

·

Stayed 1 night

The room was dirty, & I’m pretty sure there had been a dog in the room, as that’s all we could smell, & the beds were hard as.

10

Mikey

Sep 24, 2025

·

Stayed 1 night

Top notch

6

Michelle

Sep 2, 2025

·

Stayed 1 night

I booked on line but when I arrived the office was empty. I had to wait 30 minutes to check in😕

2

Arthur

Aug 24, 2025

·

Stayed 3 nights

We Stayed at this property 21st through to 24 of August on entry the property was clean and tidy but following neighbours burning rubbish next door our unit was fill with putrid smoke which we had to put up with according to the staff we did(not happily) then on the 23rd we left our room leaving PLEASE MAKE UP OUR ROOM SIGN out and on return it was not done we were told by staff rooms are not cleaned on weekends ask for at least clean towels and were given with protest this is none of the worst Motels i have stayed in it deserves no stars unfortunately i don't think i will be booking through Wotif again. Unhappy

30 Nebo Road, Mackay, Queensland, Australia

Location

Located in Mackay (West Mackay), Casa Nostra Motel Mackay is within a 5-minute drive of Mackay Enertainment and Convention Centre and Caneland Central. This motel is 1.1 mi (1.8 km) from Bluewater Lagoon and 1.3 mi (2.1 km) from Mackay Regional Botanic Gardens.

Jubilee Park(0.8 miles)

Mackay Enertainment and Convention Centre(0.9 miles)

Caneland Central(1 miles)

Artspace Mackay(1 miles)

Bluewater Lagoon(1.2 miles)

Mackay Regional Botanic Gardens(1.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 20:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited and height restrictions apply.

Check-in is from 14:00 to 20:00, and check-out is at 10:00. Late check-out is available for a fee, subject to availability.

The property is located in West Mackay, within a 5-minute drive of Mackay Entertainment and Convention Centre and Caneland Central. It is approximately 1.1 km from Bluewater Lagoon and 1.3 km from Mackay Regional Botanic Gardens.

Yes, there is an outdoor swimming pool available for guests. Pool access is from 8:00 AM to 8:00 PM.

Children are allowed at the property, and there is no minimum age for children to stay for free.

Casa Nostra Motel Mackay

Amenities

Property description

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