Name: Berlin Heritage Inn
Address: 4703 State Route 39, Millersburg, Ohio, United States of America, Millersburg, Ohio, US
Price range: $66–$224 per night
Rating: 8.88

What guests think

At Berlin Heritage Inn, travelers consistently praise very clean rooms, quiet surroundings, and a walkable, convenient location with pretty countryside views, while feedback is more mixed on the continental breakfast, annex logistics, and some dated or less comfortable room elements.

Many note the breakfast offers variety but relies on prepackaged items guests microwave, with coffee quality and overall appeal varying. Guests in the annex or Carriage House often drive to the main building for breakfast or ice and encounter exterior stairs that can be challenging. Rooms are generally comfortable, but several mention thin walls, small bathrooms with low toilets, and mattresses that range from very firm to worn; staff is usually friendly, though a few report brusque check-in or rigid refund policies. Overall, expect a straightforward, good-value stay in Berlin.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Simple setup with convenient parking and a dining lounge area featuring a scenic deck; some units are off site (annex or Carriage House), so guests may need to drive to the main building for breakfast and ice.

Related guest reviews

10

Marsha

Oct 4, 2025

·

Stayed 3 nights

Very comfortable rooms. Parking lot is well lit. No safety concerns. This is the only place I will stay when I'm in Holmes County.

8

Karen

Sep 29, 2025

·

Stayed 2 nights

The location was very nice and definitely within walking distance to the shops in town. The rooms were clean, the staff was friendly. The continental breakfast was good enough. And had a beautiful view and the commons area looking out at the countryside. A nice back porch to sit on with rocking chairs. We set up till about midnight playing cards in the commons area. There was a TV out there as well. Overall was a very pleasant stay and would recommend to friends

8

Linda

Mar 28, 2025

·

Stayed 2 nights

Close to everything but quiet. Just adults as there is no pool. The biscuits were fabulous. Next time will request second floor as water moving through pipes kept me awake.

10

Denise

Oct 14, 2025

·

Stayed 1 night

From was clean and smelled fresh. Parking is convenient. Friendly staff.

10

Becky

Jul 25, 2025

·

Stayed 2 nights

Ice maker machine in hallway top floor very loud. People working were great!

10

Jonathan

Aug 11, 2025

·

Stayed 1 night

Great stay and very nice accommodations. We had to go to the main hotel, two miles away for breakfast which is a bit inconvenient but the place is very nice and clean.

8

CYNTHIA

Jul 18, 2024

·

Stayed 2 nights

Within walking distance of shops. Nice safe area, quiet. Slight inconvenience having to go to the main lodge for breakfast. Would be nice to have ice access for this property and a microwave in the rooms.

10

Robin

Oct 4, 2023

·

Stayed 3 nights

The Berlin Heritage Inn was a very nice property. The staff were very friendly yet professional. Most of the rooms have a beautiful view of the valley behind. There is a lovely deck off the dining room. I spent every evening sitting and just enjoying the view and the wonderful weather. Breakfast was a nice assortment of cold options and other options that could be heated. I would definately return to this property.

8

Claudette

Jan 26, 2024

·

Stayed 2 nights

Room nice.... but had to drive over to other resort for breakfast...

4

Lonnie

Aug 29, 2025

·

Stayed 1 night

Upon check-in, we had to pay a damage deposit upfront, then we were told our reservation was not at the current building but 1 mile down the road up 19 wet steps, carrying our luggage outdoors in the rain with no cover. Then if that wasn’t bad enough, we had to go travel back to the main building which again was 1 mile to get any ice or beverages or our breakfast in the morning. There was one plus. The room was clean. We are seniors and will NOT recommend or return.

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Cleanliness

Cleanliness earns frequent praise across stays, though a few guests reported issues such as dust, stains, or musty odors in certain rooms.

Related guest reviews

6

Harold

Feb 20, 2025

·

Stayed 1 night

we stayed at the carriage house 2/14/2025 room was very cold 62 degrees when we arived. had to turn the heat on ourselves and left for 2 hrs . room was so dusty you could wright your name in the dust on all the furniture.

10

Susan

Nov 17, 2025

·

Stayed 2 nights

The room was super clean. Towels were super soft. Great temperature control in the room. Bed was comfy. We weren't bothered by the steps in the least. Quiet location.

10

PRESTON

Sep 2, 2024

·

Stayed 2 nights

Great place to stay. We've stayed previously. Great location. Cleanliness wasn't as good as usual. Just move a chair and you'll see. Great price and friendly staff. Will stay again.

10

Linda

Nov 12, 2025

·

Stayed 2 nights

The room was clean and comfortable, quiet neighborhood. The only trouble we had was with the tv but not a big deal. Didn't come to watch tv.

10

Nicky

Nov 17, 2025

·

Stayed 2 nights

room was clean

10

Betty

Oct 12, 2025

·

Stayed 2 nights

Best and cleanest place we’ve ever stayed

10

Michael

Jun 14, 2024

·

Stayed 1 night

Our room was clean and comfortable. Nice view from our room.

6

Larry

Aug 24, 2024

·

Stayed 2 nights

Room carpet stained, bath exhaust fan not working.

2

Lori

Aug 13, 2024

·

Stayed 2 nights

Costumer service was lacking. Room was dirty. Told office and lady came and cleaned room. Left dirty cleaning towels on bathroom counter. Hair all over. Carpet was dirty with huge stain. Couch had cumbles on it. Sheets looked slept on. They did not bring towels or other things in. My husband had to go retrieve items from office. We had stayed here several times before but this will be the last.

8

Melissa

Aug 6, 2025

·

Stayed 2 nights

Very clean, nice selection for breakfasts and beautiful scenery!

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Rooms

Rooms are comfortable for many, with some suites featuring jetted tubs or fireplaces; others note thin walls, small bathrooms with low toilets, missing microwaves, and mixed mattress comfort.

Related guest reviews

8

Lora

Dec 17, 2023

·

Stayed 1 night

Clean rooms and easy to get too. Could hear the people above us and the little refrigerator was noisy. It was a decent night's sleep.

10

Jennifer

Jan 26, 2025

·

Stayed 1 night

Our stay was excellent. We hated to leave. We stayed in The Carriage House suite 7. It has a private hot tub outside and Jacuzzi Inside. Very quiet and comfortable. In walking distance to main strip and food. We will definitely visit again.

8

Terri

Aug 17, 2025

·

Stayed 2 nights

Bathroom to small..toliet to low.

8

Brian

Nov 12, 2023

·

Stayed 2 nights

The main hotel has two other properties that are a part of their property. We stayed in the annex which is a block off of the main street. Very convenient to everything and also walkable. The room we had was very large and roomy. It also had a gas fireplace and a jacuzzi. It was a very nice suite and nothing to complain about but just one thing. There were french doors that opened onto a private roof deck and above the doors was a large half moon window. All very nice until it was time to sleep. The french doors only had sheers on their windows and the large half moon had no curtains. There is a street light just outside the windows. The room was never dark. I would recommend some kind of curtain that you could pull across them to block out the light. Otherwise, it was a very comfortable room. Everything was really within walking distance, but it was rather cold when we were there so we just went up the street and parked behind the main street stores. Very easy.

8

Herma

Feb 9, 2023

·

Stayed 3 nights

Our room had a huge jacuzzi. It was clean and updated. Whoever rented the room above decided to use their jacuzzi at 2:30 am. Quite noisy. Not the hotel’s fault. Respect one another. We stayed at their carriage house which made us closer to town. Since it was a half mile from the main inn you would have to drive there for free breakfast and coffee unless you enjoy long walks. But you could easily walk to get homemade breakfast.

10

Jennifer

Jan 12, 2025

·

Stayed 2 nights

Room #6 in the carriage house was amazing! Just what my husband and I needed after a stressful Christmas season. Very relaxing trip and just what we needed!

6

Paul

May 7, 2025

·

Stayed 2 nights

The hotel was ok but hadn't been updated in a long time. The mattress was as hard as a rock .

8

Cynthia

Mar 16, 2025

·

Stayed 2 nights

Nice hotel.I liked the fact that we had a front and back door so we could access our car easily or the inside of the hotel. Our room was clean and the bed was pretty comfortable. The only complaint I would have is that the walls seem very thin and our neighbors were loud.

8

James

Feb 18, 2024

·

Stayed 1 night

Could used some updating, oddly tiny bathroom with tiny toilet, extremely clean

8

Joseph

Nov 12, 2023

·

Stayed 1 night

This property is walking distance to downtown Berlin, so it's a pleasure to walk around on a nice sunny day. Parking at the hotel is plentiful. Good breakfast choices. Bathroom toilet and shower were very small, with the toilet low and very close to the floor. Not pleasant.

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Service

Staff are widely described as friendly and helpful, but some guests experienced brusque check in, slow service, housekeeping noise, or strict refund and deposit policies.

Related guest reviews

8

Frank

Mar 16, 2025

·

Stayed 2 nights

Staff was outstanding

6

Linnea

Aug 8, 2024

·

Stayed 1 night

They charged our credit card for a vandalism charge BEFORE we checked out. I thought they should've done that. I made them check our room before we left the premises, they credited our card. That was VERY UPSETTING, probably won't stay there again.

10

Melissa

May 13, 2024

·

Stayed 1 night

Make clerk was rather slow for checkout. Otherwise everything was wonderful!! Will return

6

Frances

Jan 12, 2025

·

Stayed 1 night

Checkn in for staff appeared to be hassle, just a feeling I got. Interrupted her mopping, zero eye contact.

8

Cheryl

Nov 10, 2025

·

Stayed 1 night

Clean and comfortable. Staff was very nice. We did not like the shower control

2

joanna

Oct 28, 2024

·

Stayed 3 nights

The lady that checked us in had a very unfriendly attitude. It was as if she was mad that we showed up. The so called breakfast wasnt fit for a dog. They had a pancake maker but no mix. It said full breakfast but it had gross sandwiches that stuck to the plastic. I will never book there again. They dont even try to make you feel welcome.

10

Teresa

Jan 4, 2025

·

Stayed 3 nights

Very clean, great location, very professional and friendly staff. Wendy was so helpful and accommodating! This was our first time to Berlin from Texas; we will be back y’all!

10

Kenneth

Mar 24, 2024

·

Stayed 3 nights

Check in staff was very nice. He suggested the best places to eat for dinner. It is a very clean and nicely decorated place.

8

Jonathan

Oct 27, 2025

·

Stayed 2 nights

We were happy with the Berlin Heritage Inn and would stay there again. The staff at the front desk seemed overwhelmed when we arrived, as there were 3-4 people waiting to check in. The breakfast wasn't what we really expected, mostly microwaveable options.

6

Jake

Jun 16, 2025

·

Stayed 2 nights

The Carriage House is a distance from the main hotel, which required us to travel back to the hotel for breakfast or any needs. Apparently there also is a two night stay required for the Carriage House on Fridays and Saturdays. We didn't know this when we booked. Unfortunately we got food poisoning the second day and Berlin Heritage Inn would not refund us for the second day, even though we checked out early afternoon. Room was quiet and the bed was comfortable. Not an awful experience but not a great one either. Berlin Grande has better rooms and service; pricing is often better too.

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Location

Walkable to downtown Berlin and many shops and restaurants, with quiet surroundings and scenic views; a convenient base for exploring Amish Country.

Related guest reviews

10

Julia

Jul 24, 2025

·

Stayed 1 night

Lovely Motel near shopping and dining in Berlin. Beautiful view of the countryside. Filling breakfast and friendly staff. We would definitely stay here again.

10

Shannon

Nov 2, 2025

·

Stayed 1 night

Very nice hotel within walking distance to shopping

8

Vicki

Oct 4, 2025

·

Stayed 3 nights

We enjoyed our stay at the Berlin Heritage Inn. The location was perfect, being centrally located to all the towns we wanted to visit and was next door to our favorite shops, Sheyiah Market stores. It was very clean and comfortable. Breakfast included some microwaveable eggs and sausage biscuits, plus fruit, yogurt, cereal, breads, and hard boiled eggs. My friend tried the prepared omelet and was a little disappointed to find it filled with what looked like cheese whiz. But otherwise, the breakfast was fine and it was nice that they offered more than just continental with some variety.

10

Ronald

Mar 30, 2025

·

Stayed 2 nights

Excellent place to stay to walk to most of the local attractions.

10

james

Mar 16, 2024

·

Stayed 1 night

Right in the heart of Amish country. You can actually walk to most of the stores and shops in Berlin.

10

Marilyn

Jan 27, 2025

·

Stayed 2 nights

The Inn is very clean & well maintained. Also, the location is great! It is within walking distance to shopping & restaurants in downtown Berlin. Other attractions are within a reasonable driving distance.

8

Donna

Jul 13, 2025

·

Stayed 1 night

The Berlin Heritage Inn is a straight-forward, no frills Inn. It is easy to book a room. Parking is convenient. The staff are welcoming and helpful. A continental breakfast is offered as a part of your stay. The facility is clean. The vibe is basic and a bit dated. It certainly met our needs for a one night stay in Berlin. If you need a friendly place to stay and don't expect the "luxury" of a more modern hotel, this is a great option and is walkable to downtown Berlin.

8

George

Jul 14, 2025

·

Stayed 2 nights

The hotel was clean and quiet. Our car was right outside our room and the parking lot was well lit at night. The blackout curtains really worked. It was a good value for the money. It was walking distance to town for interesting shopping experiences. The staff was very pleasant and helpful.

10

Kelly

Jul 29, 2023

·

Stayed 2 nights

It was a perfect location for shopping and tourism. Centrally located convenience

10

robert l

Oct 25, 2023

·

Stayed 1 night

Close to everything and quiet

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AI-generated summary based on recent guest reviews

Dining

Breakfast provides decent variety but leans on prepackaged items guests heat in a microwave; coffee and overall quality range from good to underwhelming, and annex guests may need to drive to the main building.

Related guest reviews

10

Robert

Aug 3, 2025

·

Stayed 2 nights

Nice clean quiet hotel. Good breakfast with lots of options.

10

Ralph

Oct 24, 2025

·

Stayed 2 nights

breakfast what you expect from a hotel parking vary safe

10

Robert

Jun 6, 2024

·

Stayed 2 nights

Very close to the main intersection in Berlin. Quite, clean, friendly staff. Breakfast is adequate to get you ready for the day.

6

Kathy

Aug 9, 2025

·

Stayed 1 night

Did not care for breakfast and coffee was very bad. If you wanted hot food, it had to be microwaved.

10

Robin

Oct 4, 2023

·

Stayed 3 nights

The Berlin Heritage Inn was a very nice property. The staff were very friendly yet professional. Most of the rooms have a beautiful view of the valley behind. There is a lovely deck off the dining room. I spent every evening sitting and just enjoying the view and the wonderful weather. Breakfast was a nice assortment of cold options and other options that could be heated. I would definately return to this property.

10

Stuart

Mar 6, 2024

·

Stayed 1 night

Nice location near shopping. Everyone was very nice. The room was clean and plenty of space. The breakfast was good. Biscuits & Gravy, egg with cheese or jimmy deans breakfast sandwiches along with an assortment of pastries. I would stay here again.

10

Lawrence

Oct 19, 2025

·

Stayed 2 nights

The room was wonderfull. Breakfast was great.

6

Kurt

Aug 12, 2025

·

Stayed 1 night

The hotel is nice——breakfast is not the greatest

8

Gloria

May 10, 2025

·

Stayed 3 nights

Have stayed here on 4-5 visits, always very clean and comfortable beds. We have a couple places we like to stay at and this is one of them. Little disappointed in the breakfast, use to be fresh cooked and now all precooked, bagged a needs microwave. Still in the covid era. 🙁

8

Jonathan

Oct 27, 2025

·

Stayed 2 nights

We were happy with the Berlin Heritage Inn and would stay there again. The staff at the front desk seemed overwhelmed when we arrived, as there were 3-4 people waiting to check in. The breakfast wasn't what we really expected, mostly microwaveable options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$92
March	$90
April	$104
May	$108
June	$109
July	$109
August	$115
September	$126
October	$127
November	$98
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2	3
4 $119	5 $121	6 $119	7 $119	8 $224	9	10
11 $122	12 $120	13 $119	14 $119	15 $121	16	17
18 $122	19 $123	20 $120	21 $129	22 $122	23	24
25 $121	26 $122	27 $120	28 $123	29 $130	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $121	16 $122	17 $120	18	19
20 $119	21 $66	22 $120	23 $122	24 $123	25	26
27 $119	28 $119	29 $118	30 $119

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, Fireplace

Standard Room, 1 Queen Bed, Annex Building

Deluxe Room, 1 King Bed, Jetted Tub

Standard Double Room, 2 Queen Beds

Premium Room, 1 King Bed, Ground Floor

Premium Room, 1 King Bed, Accessible

Deluxe Room, 1 Queen Bed, Jetted Tub, Annex Building

Upper Level 2 Queen

Standard Room, 2 Queen Beds, Annex Building

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed, Annex Building

Deluxe Room, 1 King Bed, Jetted Tub, Annex Building

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Berlin Heritage Inn

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Prices for upcoming dates