Is parking available at the hotel?

Yes, the hotel offers on-site parking, although it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Breakfast is available on the premises, although specific details about the type and serving hours are not provided.

What are the check-in and check-out times?

Check-in is available from 14:00 until 23:00, and check-out is by 10:00. Early or late check-in/check-out options may be available upon request.

What accessibility features does the hotel offer for guests with disabilities?

The hotel provides step-free entrances and wheelchair-accessible facilities, including public areas and rooms, to ensure comfort for guests with disabilities.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Marston Green, Birmingham, near the airport and the National Exhibition Centre. It is also close to cultural highlights like Cadbury World and the National Motorcycle Museum.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and there is no minimum age requirement for staying for free.

Royal Square Hotel Birmingham Airport

Average nightly price at Royal Square Hotel - NEC & Birmingham Airport by month, last 12 months (USD)
Month	Average price
January	$48
February	$69
March	$79
April	$67
May	$64
June	$68
July	$62
August	$54
September	$71
October	$85
November	$62
December	$54

What guests think

Royal Square Hotel - NEC & Birmingham Airport is praised for its handy location for the NEC and airport and consistently friendly, helpful staff, but guests also report compact, basic rooms and mixed comfort suitable mainly for short, budget stays.

Noise is a recurring complaint, with thin walls, traffic and plumbing sounds, and some rooms near reception or the boiler affecting sleep. Cleanliness and maintenance are mixed, with several reports of odors, tiny bathrooms, weak or inconsistent showers, and occasional heating or TV problems, alongside many comments finding rooms clean. Facilities and dining are limited: paid on-site parking, periods when the kitchen or restaurant was closed, and breakfasts that often felt basic or poor value, though a few guests were satisfied. Expect a simple, no-frills stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with paid on-site parking noted by several guests. Some reported maintenance issues such as weak hot water, heating problems, or non-working TVs.

Related guest reviews

2

Mark

Jun 6, 2024

·

Stayed 1 night

A very tired old hotel. Rooms are terrible. Bathrooms are tiny and smelly. No hot water in the morning for a shower. Worst experience I have had for a while.

4

Dennis

Jan 21, 2023

·

Stayed 2 nights

After booking and paying the hotell .com On arivel told that room did nit exist had to pay extra £15 per nighr and it woud be £6 per day parking Not statted on hotel.com though is on booking. Com will not be staying again and will be in the area for some time

8

Andrew

Feb 19, 2023

·

Stayed 1 night

Can i have the receipt for the parking that i requested. Overall good stop close to airport. No food available

4

Sebastian

Sep 23, 2023

·

Stayed 1 night

The staff are helpful and the rooms are basic but OK on a budget. Clean but has a bit of a musty smell. It's an old property with wooden floorboards and thin walls so you can hear everything. I could not get a good night's sleep and was woken up several times in the night. One morning I had no hot water. Would not stay there again.

2

Phil

Sep 1, 2023

·

Stayed 1 night

Cheap rate booked on hotels.com. Turned up and they demanded £6.00 extra for parking, obviously to keep their online price low. Paid reasonable £5.00 for breakfast but breakfast consisted of cheap cellophane wrapped croissant and cereals and powdered coffee I could have had in my room. At least the milk was fresh!

6

Rachel

Nov 27, 2025

·

Stayed 1 night

Our 3 complaints were the heater was broken. We had to ask for a heater which they provided. The TV did not work nor was there a remote. We were in room 4 which we could hear every guest coming and going. The noise was constant. We could hear them at the front desk. Other than that it served its purpose for being close to the event that we attended. The front desk staff was personable.

8

Craig

Oct 5, 2025

·

Stayed 1 night

The hotel is small , set in a convent location , the welcome and service was exemplary, parking charge could have been clearer , but not a problem, £6 for night was ok , my room was basic but enough for what I wanted

2

PJ

Sep 19, 2024

·

Stayed 1 night

This is the worst hotel I have ever booked via Hotels.com. I stayed in Room 4, right under steps and all night you can hear people going up and down. TV did not work and it was extreamly dirty behind TV. Carpet was full of stains including what looks like an Iron that burned the carpet by the bathroom. Bed skirt was coverred in stains. Chair by the desk is broken and also full of stains. Curtains are to small for the window and a blue neon light from outside keep the room very bright. Breakfast was a joke and not worth the 9gbp. Hotels.com, you might want to inspect this hotel because these hotels should not be on it. As for myself, I would much rather sleep in the airport next time then go to this hotel again.

10

Allan

Feb 11, 2023

·

Stayed 1 night

It was a really nice atmosphere staff were really friendly only issue is the £6 a night charge to park was a bit excessive

6

Lorraine

Mar 9, 2024

·

Stayed 1 night

Lovely welcome and very clean but the rooms were very small and everytime someone in the building use the toilet or shower the noise was umbearable. Also was not informed on parking fee of £6.00 per day and £15.00 per dog. Maybe this should be added to the description. The kitchen was being refurbed so there was no restaurant for the evening meal or cooked breakfast. On saying that the host was so friendly and helpful

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but others cited musty or drain-like odours, stains or dust, and occasional grime around fixtures. Overall cleanliness feels inconsistent.

Related guest reviews

2

Mark

Jun 6, 2024

·

Stayed 1 night

A very tired old hotel. Rooms are terrible. Bathrooms are tiny and smelly. No hot water in the morning for a shower. Worst experience I have had for a while.

10

Becks

Apr 19, 2024

·

Stayed 1 night

The hotel was great and nice but room wasn't that clean dust on the skiting boreds there was no coffee in the room when arrived staff r helpful and friendly tv didn't work but was hotel

8

Helen

Feb 27, 2023

·

Stayed 1 night

A short one night stay for business. The staff were extremely friendly and helpful. My room was a basic single room but ideal for a one night stop over. very clean although noisy with the boiler room below. An ideal location for the airport or NEC, with a nice town near by.

6

Chris

Dec 4, 2024

·

Stayed 2 nights

Welcoming and friendly staff. My room had a bad odour like blocked drains, however the room was clean. Bed was comfortable. Hotel is a little run down in places, but for a night or two it was fine.

4

Sebastian

Sep 23, 2023

·

Stayed 1 night

The staff are helpful and the rooms are basic but OK on a budget. Clean but has a bit of a musty smell. It's an old property with wooden floorboards and thin walls so you can hear everything. I could not get a good night's sleep and was woken up several times in the night. One morning I had no hot water. Would not stay there again.

8

Raymond

Jan 16, 2023

·

Stayed 2 nights

I came to Birmingham for the Autosport show at the NEC and needed budget hotel near to the show and this fitted my needs. Friendly staff, clean room and quiet environment, will use again on any further trips

10

Lydia

Dec 4, 2025

·

Stayed 1 night

Staff were so friendly. Room was adequate and clean.

2

PJ

Sep 19, 2024

·

Stayed 1 night

This is the worst hotel I have ever booked via Hotels.com. I stayed in Room 4, right under steps and all night you can hear people going up and down. TV did not work and it was extreamly dirty behind TV. Carpet was full of stains including what looks like an Iron that burned the carpet by the bathroom. Bed skirt was coverred in stains. Chair by the desk is broken and also full of stains. Curtains are to small for the window and a blue neon light from outside keep the room very bright. Breakfast was a joke and not worth the 9gbp. Hotels.com, you might want to inspect this hotel because these hotels should not be on it. As for myself, I would much rather sleep in the airport next time then go to this hotel again.

10

CHERIE

May 25, 2024

·

Stayed 1 night

The Manager was extremely helpful and the Hotel very clean and convenient for Birmingham Airport. We will definitely use this Hotel again. Bedroom small but bed very comfortable.

6

Lorraine

Mar 9, 2024

·

Stayed 1 night

Lovely welcome and very clean but the rooms were very small and everytime someone in the building use the toilet or shower the noise was umbearable. Also was not informed on parking fee of £6.00 per day and £15.00 per dog. Maybe this should be added to the description. The kitchen was being refurbed so there was no restaurant for the evening meal or cooked breakfast. On saying that the host was so friendly and helpful

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are small and basic, with very compact bathrooms and weak showers mentioned in several reviews. Noise from thin walls, traffic or building systems is common, and bed comfort varies; a few rooms showed updated decor.

Related guest reviews

6

Toula

Oct 11, 2023

·

Stayed 1 night

Stayed for 1 night, very friendly and welcoming staff, room very small but ok for the 1 night, disturbed night due to boiler, other guests being loud and continuous banging of doors.

8

David

Mar 25, 2025

·

Stayed 1 night

The staff are friendly and welcoming, the bed was comfy, the room had tea coffee available. Breakfast was good as there was a nice selection of food and drinks. The only downside is the walls are not soundproof. So any noisy guests talking or banging doors would be an inconvenience. The shower took a bit of tuning to get the temperature right. Other than that I enjoyed my stay.

4

Simon

Sep 7, 2025

·

Stayed 1 night

Room very small and basic Bathroom ensuite tiny and had the smallest shower cubicle i have ever seen you couldnt stand without touching the wall on both sides and if you drop anything you have to get out to be able to bend over to pick it up. Breakfast was very small portions and very dry

6

Keith

Nov 17, 2025

·

Stayed 1 night

Firstly the positives. Staff were absolutely lovely - friendly, helpful and polite. The hotel is in a great location, and is very pretty, not just your bog standard boring hotel. Unfortunately, our ground floor room was like a fridge. The radiator got no warmer than just above body temperature, and the small shower room was seriously draughty and even colder than the room. The water from the shower was just over a trickle and nowhere near warm enough. Stepping out into the room was a horrible experience! The breakfast was very over priced - £15 for 2 of the nastiest sausages (the type that are £5 for a hundred), awful dried shrivelled mushrooms, rock hard bacon and cheap beans with instant coffee. The toast was ok though. For £15 I expected far better.

6

amy

Oct 13, 2024

·

Stayed 1 night

Good room, small bathroom. Leaky shower so had to use towel for floor. 1 out of 3 beds was good. The other 2 were awful. Definitely come again as location was perfect for us.

4

Tyler

May 21, 2023

·

Stayed 2 nights

Property was clean. Although not stated parking was charged per day. Shower had a leak in and room was tiny. We booked the biggest room and honestly it was ridiculously small. No storage space at all. Bed was extremely uncomfortable, was like sleeping on a brick. Staff were lovely though and it’s such ashame the stay wasn’t as pleasurable as we would have liked given the price point we could have paid an extra £10 and stayed in a premier inn. Seriously cannot fathom the price for such small rooms and the standard of the rooms.

6

Alessandra

Aug 27, 2024

·

Stayed 1 night

A good place to stay at for a night or 2. Standard rooms, I would say the rooms are quite small. The accommodation is placed on a main road so it can get quite noisy with hearing cars / vans go by. The walls are white thin as you can hear people exiting and entering their rooms. Decent location to the NEC. Friendly staff, would stay again.

10

Tim

Mar 16, 2025

·

Stayed 1 night

Booked at short notice for the NEC we were pleasantly surprised by the comfortable beds and updated room decor.

6

Rachel

Nov 27, 2025

·

Stayed 1 night

Our 3 complaints were the heater was broken. We had to ask for a heater which they provided. The TV did not work nor was there a remote. We were in room 4 which we could hear every guest coming and going. The noise was constant. We could hear them at the front desk. Other than that it served its purpose for being close to the event that we attended. The front desk staff was personable.

4

Paul

May 15, 2023

·

Stayed 2 nights

2 night stay, no house keeping on the second day no fresh towels, shower was pitiful no pressure what so ever

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming and helpful, assisting with late arrivals and general requests. A few guests reported issues such as no receptionist at times or poor interactions.

Related guest reviews

6

Keith

Nov 17, 2025

·

Stayed 1 night

Firstly the positives. Staff were absolutely lovely - friendly, helpful and polite. The hotel is in a great location, and is very pretty, not just your bog standard boring hotel. Unfortunately, our ground floor room was like a fridge. The radiator got no warmer than just above body temperature, and the small shower room was seriously draughty and even colder than the room. The water from the shower was just over a trickle and nowhere near warm enough. Stepping out into the room was a horrible experience! The breakfast was very over priced - £15 for 2 of the nastiest sausages (the type that are £5 for a hundred), awful dried shrivelled mushrooms, rock hard bacon and cheap beans with instant coffee. The toast was ok though. For £15 I expected far better.

8

Orla

Jun 28, 2023

·

Stayed 1 night

Staff were very helpful when I arrived extremely late to check in due to a delayed flight

6

Isaac

Aug 2, 2024

·

Stayed 1 night

There was no receptionist at the reception throughout out the morning, again I never had my breakfast that I paid for.

6

Cherry

Oct 15, 2025

·

Stayed 1 night

Just an overnight stay as we were going to the NEC,very convenient location.very helpful with ordering takeaway .Room very small but on ground floor which was ideal for my husband.Bed quite comfortable but pillows were so hard and not comfortable.

6

Rachel

Nov 27, 2025

·

Stayed 1 night

Our 3 complaints were the heater was broken. We had to ask for a heater which they provided. The TV did not work nor was there a remote. We were in room 4 which we could hear every guest coming and going. The noise was constant. We could hear them at the front desk. Other than that it served its purpose for being close to the event that we attended. The front desk staff was personable.

8

Craig

Oct 5, 2025

·

Stayed 1 night

The hotel is small , set in a convent location , the welcome and service was exemplary, parking charge could have been clearer , but not a problem, £6 for night was ok , my room was basic but enough for what I wanted

2

Jerry

Mar 1, 2024

·

Stayed 1 night

Lies told by staff nasty staff on sun.the customer is always correct

10

Lydia

Dec 4, 2025

·

Stayed 1 night

Staff were so friendly. Room was adequate and clean.

10

CHERIE

May 25, 2024

·

Stayed 1 night

The Manager was extremely helpful and the Hotel very clean and convenient for Birmingham Airport. We will definitely use this Hotel again. Bedroom small but bed very comfortable.

10

Patrick

Sep 8, 2025

·

Stayed 4 nights

Located very close to bus stops, actually makes it a hotel with a very small amount of walking to the NEC. Staff was friendly and respectful. Card machine issue but he resolved it very quickly ay check-in.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the NEC and Birmingham Airport, and chosen by many for events or flights. Some guests noted traffic noise due to the main road.

Related guest reviews

10

Kenneth Lloyd

Sep 24, 2024

·

Stayed 1 night

Convenient to airport.

8

David

Sep 15, 2023

·

Stayed 2 nights

Quite basic facilities - reminded me of my room at university hall of residence. Absolutely fine for the price though, I would be happy to stay here again if I was attending something at the NEC and just needed somewhere to sleep.

8

Helen

Feb 27, 2023

·

Stayed 1 night

A short one night stay for business. The staff were extremely friendly and helpful. My room was a basic single room but ideal for a one night stop over. very clean although noisy with the boiler room below. An ideal location for the airport or NEC, with a nice town near by.

6

Cherry

Oct 15, 2025

·

Stayed 1 night

Just an overnight stay as we were going to the NEC,very convenient location.very helpful with ordering takeaway .Room very small but on ground floor which was ideal for my husband.Bed quite comfortable but pillows were so hard and not comfortable.

6

Alessandra

Aug 27, 2024

·

Stayed 1 night

A good place to stay at for a night or 2. Standard rooms, I would say the rooms are quite small. The accommodation is placed on a main road so it can get quite noisy with hearing cars / vans go by. The walls are white thin as you can hear people exiting and entering their rooms. Decent location to the NEC. Friendly staff, would stay again.

8

Robert

Jul 7, 2024

·

Stayed 1 night

Very hard to find in dark, no lit signing, sign on gates only faces one way. So if coming from oppsite direct you can go straight past it.

6

Rachel

Nov 27, 2025

·

Stayed 1 night

Our 3 complaints were the heater was broken. We had to ask for a heater which they provided. The TV did not work nor was there a remote. We were in room 4 which we could hear every guest coming and going. The noise was constant. We could hear them at the front desk. Other than that it served its purpose for being close to the event that we attended. The front desk staff was personable.

8

Raymond

Jan 16, 2023

·

Stayed 2 nights

I came to Birmingham for the Autosport show at the NEC and needed budget hotel near to the show and this fitted my needs. Friendly staff, clean room and quiet environment, will use again on any further trips

10

CHERIE

May 25, 2024

·

Stayed 1 night

The Manager was extremely helpful and the Hotel very clean and convenient for Birmingham Airport. We will definitely use this Hotel again. Bedroom small but bed very comfortable.

10

Patrick

Sep 8, 2025

·

Stayed 4 nights

Located very close to bus stops, actually makes it a hotel with a very small amount of walking to the NEC. Staff was friendly and respectful. Card machine issue but he resolved it very quickly ay check-in.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining is limited: on some stays the kitchen or restaurant was closed and there was no evening meal. Breakfast feedback often notes small or basic options and poor value, though a few guests enjoyed the selection.

Related guest reviews

8

David

Mar 25, 2025

·

Stayed 1 night

The staff are friendly and welcoming, the bed was comfy, the room had tea coffee available. Breakfast was good as there was a nice selection of food and drinks. The only downside is the walls are not soundproof. So any noisy guests talking or banging doors would be an inconvenience. The shower took a bit of tuning to get the temperature right. Other than that I enjoyed my stay.

2

Karen

Jun 18, 2023

·

Stayed 1 night

Dreadful, room was smelly, bed up against wall, bedside table covered part of the bed, shower was cold. Patio area disgraceful, kitchen closed so no food. Parking was not free. I would definitely advise against staying at this hotel.

6

Keith

Nov 17, 2025

·

Stayed 1 night

Firstly the positives. Staff were absolutely lovely - friendly, helpful and polite. The hotel is in a great location, and is very pretty, not just your bog standard boring hotel. Unfortunately, our ground floor room was like a fridge. The radiator got no warmer than just above body temperature, and the small shower room was seriously draughty and even colder than the room. The water from the shower was just over a trickle and nowhere near warm enough. Stepping out into the room was a horrible experience! The breakfast was very over priced - £15 for 2 of the nastiest sausages (the type that are £5 for a hundred), awful dried shrivelled mushrooms, rock hard bacon and cheap beans with instant coffee. The toast was ok though. For £15 I expected far better.

8

LANIE

Mar 7, 2024

·

Stayed 1 night

Mattress a bit lumpy. Breakfast a bit pricey for not a lot of choice. Cereal, croissant and toast.

6

Isaac

Aug 2, 2024

·

Stayed 1 night

There was no receptionist at the reception throughout out the morning, again I never had my breakfast that I paid for.

8

Andrew

Feb 19, 2023

·

Stayed 1 night

Can i have the receipt for the parking that i requested. Overall good stop close to airport. No food available

2

Phil

Sep 1, 2023

·

Stayed 1 night

Cheap rate booked on hotels.com. Turned up and they demanded £6.00 extra for parking, obviously to keep their online price low. Paid reasonable £5.00 for breakfast but breakfast consisted of cheap cellophane wrapped croissant and cereals and powdered coffee I could have had in my room. At least the milk was fresh!

6

Colin Paul

Feb 13, 2024

·

Stayed 1 night

Hotel in need of work was told when l asked about evening meal they wasn’t doing anything was upgrading it but there didn’t seem to be any work started if l would have known would not have stopped rooms are dated

4

Marian

Nov 3, 2023

·

Stayed 1 night

Not brilliant from the start pay extra for parking pay extra for breakfast. Put on second floor which I could barely get up the stairs (no lift) no restaurant food unless ordered in takeaway. I couldn’t get down stairs for food so ate next days sandwiches. Snacks were available to pay for. Bed very uncomfortable for me

6

Lorraine

Mar 9, 2024

·

Stayed 1 night

Lovely welcome and very clean but the rooms were very small and everytime someone in the building use the toilet or shower the noise was umbearable. Also was not informed on parking fee of £6.00 per day and £15.00 per dog. Maybe this should be added to the description. The kitchen was being refurbed so there was no restaurant for the evening meal or cooked breakfast. On saying that the host was so friendly and helpful

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $78	3 $107	4 $110	5 $84	6 $84	7 $77
8	9 $63	10 $67	11 $69	12 $84	13 $87	14
15 $66	16 $66	17 $65	18 $66	19 $69	20 $83	21 $105
22 $63	23 $69	24 $82	25 $92	26 $96	27 $85	28 $105
29 $76	30 $77

Royal Square Hotel - NEC & Birmingham Airport

Prices for Royal Square Hotel - NEC & Birmingham Airport

Monthly average prices

About this property

Location

Room options

Family Room

Twin Room

Standard Single Room

Standard Twin Room

Single Room

Double Room

Guest reviews of Royal Square Hotel - NEC & Birmingham Airport

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Royal Square Hotel - NEC & Birmingham Airport

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $63	21 $61	22 $61	23 $60	24 $61
25 $55	26 $65	27 $72	28 $99	29 $99	30 $95	31 $95