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Amenities
Enjoy recreation amenities such as a sauna or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Business amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Dining
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
When you stay at Hotel Basecamp in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
What's nearby
Zermatt-Matterhorn Ski Paradise(0.1 miles)
Zermatt - Furi(0.1 miles)
Furi - Riffelberg(0.1 miles)
Furi Ski Area(0.1 miles)
Kirchbrücke(0.1 miles)
Mountaineers Cemetery(0.2 miles)
St. Mauritius Church(0.3 miles)
Matterhorn Museum(0.3 miles)
Zermatt–Sunnegga Funicular(0.4 miles)
Zermatt Visitor Center(0.6 miles)
Zermatt-Furi Gondola(0.6 miles)
Tour Monte Rosa(0.6 miles)
Forest Fun Park(0.8 miles)
Sunnegga Ski Resort(1.3 miles)
Sunnegga Paradise - Blauherd Cable Car(1.5 miles)
The nearest major airport is Sion (SIR)(50.1 miles)
Sauna
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Safe-Deposit Box
Zermatt-Matterhorn Ski Paradise (0.1 miles)
Zermatt - Furi (0.1 miles)
Furi - Riffelberg (0.1 miles)
Furi Ski Area (0.1 miles)
Kirchbrücke (0.1 miles)
Mountaineers Cemetery (0.2 miles)
4
Room details
Sleeps 2
258 ft²
4
Room details
172 ft²
4
Room details
129 ft²
9
Room details
Sleeps 2
420 ft²
5
Room details
Sleeps 2
5
Room details
Sleeps 4
Based on 471 verified reviews
Couple
53%
Solo
46%
AI-generated summary based on recent guest reviews
At BaseCamp Hotel, travelers consistently praise the friendly, helpful staff, spacious mountain-themed rooms—many with Matterhorn views and balconies—and a quality breakfast, alongside a convenient, walkable location near restaurants, lifts, and the train.
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What guests think
At BaseCamp Hotel, travelers consistently praise the friendly, helpful staff, spacious mountain-themed rooms—many with Matterhorn views and balconies—and a quality breakfast, alongside a convenient, walkable location near restaurants, lifts, and the train.
Several reviews note gaps such as no in-room fridge, no air conditioning with occasionally weak ventilation, and a front desk that is not staffed late with after-hours self check-in. A few guests mentioned room quirks like sloped-ceiling bathrooms, minor noise, or a rare odor issue. Overall, expect a warm, well-run base with standout views and service.
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AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the lounge/bar and convenient shuttle transfers to and from the train station; an elevator is available. Several note gaps: no in-room fridge, no air conditioning with occasionally weak ventilation, and a front desk not staffed late (after-hours self check-in provided).
Related guest reviews
Randal
Oct 21, 2025
·
Stayed 2 nights
shar
Nov 7, 2024
·
Stayed 1 night
Gabriella
Jan 26, 2025
·
Stayed 2 nights
Samir
Jun 2, 2025
·
Stayed 3 nights
Bjarte Aune
Feb 26, 2026
·
Stayed 3 nights
Barbara
Mar 10, 2025
·
Stayed 4 nights
Carolina
Oct 9, 2025
·
Stayed 2 nights
Lindsey
Feb 3, 2024
·
Stayed 2 nights
Patricia
Feb 5, 2025
·
Stayed 3 nights
Ulrika
May 5, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the property and rooms as very clean or spotless. A rare complaint mentioned an unpleasant room odor.
Related guest reviews
Peter
Mar 6, 2025
·
Stayed 1 night
Kelly
Feb 12, 2026
·
Stayed 2 nights
Felix
Jul 15, 2023
·
Stayed 2 nights
Dhonna Belle
Jan 22, 2024
·
Stayed 1 night
Reginald
Oct 23, 2024
·
Stayed 2 nights
Steve
Sep 28, 2025
·
Stayed 2 nights
Emma
Aug 19, 2025
·
Stayed 2 nights
kelly
Oct 19, 2025
·
Stayed 2 nights
Jonna
Sep 5, 2024
·
Stayed 1 night
Scott
Apr 13, 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, comfortable, and thoughtfully designed, with many offering balconies or windows framing Matterhorn views; some feature skylit bathrooms. A few note quirks such as sloped-ceiling showers, occasional noise, or warm air/limited ventilation.
Related guest reviews
Randal
Oct 21, 2025
·
Stayed 2 nights
Antonio
Feb 27, 2026
·
Stayed 1 night
Manuel
Dec 26, 2024
·
Stayed 1 night
Bjarte Aune
Feb 26, 2026
·
Stayed 3 nights
Steve
Sep 28, 2025
·
Stayed 2 nights
Satpal
Jun 9, 2023
·
Stayed 1 night
Hudson
Nov 20, 2024
·
Stayed 3 nights
James
Feb 11, 2023
·
Stayed 7 nights
Timothy
Apr 9, 2023
·
Stayed 4 nights
Reimundo
Dec 27, 2024
·
Stayed 5 nights
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, welcoming, and proactive—assisting with transport, reservations, ski planning, and flexible check-in/out. A few reviewers found check-in lengthy and noted that reception is not staffed late, though self check-in is arranged.
Related guest reviews
Randal
Oct 21, 2025
·
Stayed 2 nights
Kristen
Nov 11, 2025
·
Stayed 1 night
Gabriella
Jan 26, 2025
·
Stayed 2 nights
silvana
Jun 20, 2023
·
Stayed 1 night
Jim
Feb 17, 2025
·
Stayed 5 nights
Jennifer Vander
Feb 25, 2025
·
Stayed 3 nights
Denise
Jan 31, 2025
·
Stayed 3 nights
Salina
Feb 15, 2024
·
Stayed 4 nights
Scott
Apr 13, 2025
·
Stayed 3 nights
Rajesh
Aug 12, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Location is convenient and walkable to the train, ski lifts, restaurants, and trails, with several mentioning a quiet street setting. A few found the approach slightly uphill or a bit farther when arriving with luggage.
Related guest reviews
Barbara
Nov 30, 2025
·
Stayed 2 nights
John
Oct 23, 2024
·
Stayed 1 night
Chunli
Feb 14, 2023
·
Stayed 2 nights
ANDRÉ
May 14, 2024
·
Stayed 2 nights
Bruno
Mar 25, 2024
·
Stayed 2 nights
Gaye
May 25, 2024
·
Stayed 2 nights
Woojin
Aug 20, 2025
·
Stayed 2 nights
Elisa
Aug 20, 2025
·
Stayed 1 night
Maciej
Apr 2, 2023
·
Stayed 3 nights
Timothy
Apr 9, 2023
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is consistently highlighted for quality and variety, with cooked-to-order eggs mentioned in several reviews. There is also a small bar/lounge that guests enjoyed.
Related guest reviews
Barbara
Nov 30, 2025
·
Stayed 2 nights
Kelly
Feb 12, 2026
·
Stayed 2 nights
Todd
Aug 13, 2025
·
Stayed 2 nights
Felix
Jul 15, 2023
·
Stayed 2 nights
Antonio
Feb 27, 2026
·
Stayed 1 night
Samir
Jun 2, 2025
·
Stayed 3 nights
Barbara
Mar 10, 2025
·
Stayed 4 nights
Ana
Oct 2, 2024
·
Stayed 3 nights
Maciej
Apr 2, 2023
·
Stayed 3 nights
Ulrika
May 5, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Stephen
Jun 9, 2026
·
Stayed 2 nights
Daniel
May 25, 2026
·
Stayed 3 nights
Jill
May 5, 2026
·
Stayed 1 night
Greg
Mar 1, 2026
·
Stayed 2 nights
Antonio
Feb 27, 2026
·
Stayed 1 night
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Pets are allowed at the property with a fee of CHF 10 per pet, per day.
Check-in is from 3:00 PM to 10:00 PM, and check-out is until 10:30 AM. Early check-in and late check-out are available for a fee of CHF 35, subject to availability.
The property is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. It is 0.1 mi from Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular.
Children are allowed at the property, but specific age policies for free stays are not provided.
Cribs are available for a fee of CHF 10 per night, and advance request is required. Information on extra beds is not provided.
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Instant AI responses are based on hotel information
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Sauna
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Safe-Deposit Box
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Self Laundry
Ski Storage
Activities
Garden
Cycling
Hiking
Outdoor Furniture
General
Room Service
Non-Smoking Rooms
Sauna
Picnic Area/Tables
Packed Lunches
Allergy-Free Room Available
Family Room
Snack Bar/Deli
Internet
Free Wi-Fi