Name: Meliá Vienna
Address: Donau-City-Straße 7, Kaisermühlen, Vienna, Austria, Vienna, AT
Price range: US$153–US$473 per night
Rating: 8.27

What guests think

Across reviews of Melia Vienna, guests praise modern rooms with impressive city and Danube views and often compliment helpful staff, while recurring concerns include warm rooms from hard to control air conditioning, construction noise, and inconsistent service.

The location is near the U1 subway and the Vienna International Centre, but it sits outside the historic core with fewer late night dining options. Breakfast is generally well liked, though the Level breakfast can be understocked and on site dining or room service is sometimes limited or closed. Facilities include the 57 lounge; the gym is weak, there is no spa, and elevators can be slow. Best for business stays or travelers who value modern design and transit access over a city center address.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The 57 lounge and skyline setting stand out, and business facilities are adequate. Drawbacks reported by multiple guests include a weak gym, no spa, and slow or squeaky elevators; some venues are closed on certain days.

Related guest reviews

8

Alexander

24 Apr 2025

·

Stayed 1 night

Schade, dass es keinen Spa gibt.

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10

Limin

29 Mar 2025

·

Stayed 3 nights

I am very comfortable throughout my stay. I used the gym and the Lounge. It provides a good place to rest

6

Arvid

22 Apr 2025

·

Stayed 1 night

Fahrstühle quitschen, manche sind nur mit Personal bedienbar. Nur ein Bademantel für zwei Personen. Nur eine Decke für zwei Personen im Bett. Tolle Location aber mit Baustelle eines Wolkenkratzers nebenan. Frühstück ist mittelmäßig aber OK. Für 5* nicht ausreichend.

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4

Krystel

15 Mar 2025

·

Stayed 6 nights

Very noisy, could hear people opening and closing blinds and doors from within room. TV only had speakers in bathroom. Had to wait long times for lifts to arrive. Staff not overly friendly.

6

Frederic

25 Aug 2024

·

Stayed 1 night

No character. Slow and unmotivated staff. The rooftop lounge could be made into a nice place. Could be. It has the Charme of a parking garage.

8

Elke Karin

14 Aug 2023

·

Stayed 6 nights

Restaurant was closed two days.

10

Ravindra

20 Oct 2024

·

Stayed 3 nights

Excellent facilities, beautiful views, friendly service

10

Svitlana

7 Sept 2024

·

Stayed 2 nights

high quality of services, good breakfast and after lunch snack bar

10

Aleksandrs

18 Nov 2025

·

Stayed 3 nights

Great hotel. They could invest in better gym equipment thought. It has enough space but the equipment sucks

8

Go

13 Oct 2025

·

Stayed 2 nights

ビジネス設備は十分でした。スタッフの対応も親切で、良かったです。

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Cleanliness

Rooms are generally clean and well kept. Several reviews note wear and tear such as frayed carpets, limescale, and dated or faulty fittings.

Related guest reviews

6

internim

26 Oct 2025

·

Stayed 2 nights

etwas in die jahre gekommen. renovieren nötig

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6

Markus

7 Aug 2023

·

Stayed 2 nights

Wir hatten gebucht ein Barrierefreies Zimmer und ein Standard Zimmer. Beim Barrierefreien Zimmer war eigentlich fast alles in Ordnung. Eine Ecke von der Wandverkleidung im Badezimmer war komplett aufgequollen und aufgerissen und die Durchgangstür ins Nebenzimmer war nicht versperrt. Im Standardzimmer wars wesentlich "abgewohnter". Eine der Schiebetüren im Bad war defekt und hing schief, der Kleiderhaken war ausgerissen, die Klobrille locker, die Bodenfliesen in Bad waren locker und die Kaffeemaschine komplett verkalkt und extrem laut. Mich hat persönlich hat auch gestört, dass man die Klima nicht auf heizen stellen konnte. Was das Service betrifft. Es waren hier alle freundlich und hilfsbereit. Als wir Abendessen gegangen sind, haben wir für unser Zimmer noch um eine zweite Bettdecke gebeten. Diese wurde uns an der Rezeption sofort zugesagt. Nach vier Stunden kamen wir zurück ins Zimmer und keine Bettdecke. Nach einem weiteren Anruf und Wartezeit hatten wir dann eine Decke bekommen. Mein Zimmerwunsch mit Blickrichtung Reichsbrücke wurde nicht erfüllt. Das Frühstücksbuffet war top! Hier finden sämtliche Gäste aller Nationen und Religionen etwas passendes. So im Nachhinein bin ich ehrlich gesagt massivst enttäuscht. Im Harry's Home in der Milleniumcity bekomme ich bei ähnlich guter Aussicht mehr Qualität und Service für weniger Geld. Das Zimmer ist im Hotel Ibis Messe ist in einem besseren Zustand als im Melia.

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6

Noah Hannes

15 Oct 2025

·

Stayed 1 night

Der Teppichboden war teils ausgefranzt und kaputt. Überall Kalkablagerungen. In der Tiefgarage ist die Rezeption schlecht ausgeschildert. Hatte schon besseres Frühstück in 3 Sterne Hotels. Für ein Fünf Sterne Hotel war es sehr enttäuschend

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6

Alicia

27 Aug 2023

·

Stayed 4 nights

The staff are very nice - no complaints there. But a room service menu with 4 items, nothing vegetarian, nothing really edible in the building was a let down. Given the hotel is in the CBD, instead of closing their main restaurant on Sunday and Monday they should make it available as there is nothing else nearby. Do not be fooled by Donauinseln either, it’s just tourist crap in hot weather with no aircon and sun beating down. I booked for 4 nights and we left after 2 moving to the Hilton, which is closer to real restaurants and cafes, museums, etc, cheaper, and nicer. We gave them the room back 2 days early and asked if they could please reimburse the 4th night given they had no food we could eat but they refused. They did let us off on mini bar items, which was nice but I would have preferred something for dinner rather than Pringles and sparkling water. In addition, the carpet in the room was old and filthy. It used to be close to shag and now matted down and dirty. Oh and there is no way to watch the TV - from the bed or the couch! And of course no movies or content worth watching!

6

Kai

7 Jul 2024

·

Stayed 3 nights

Was gefiel uns: Großes Zimmer, ein sehr schönes Badezimmer. Gutes Frühstück. Was gefiel uns weniger: Starke Bautätigkeit direkt neben dem Hotel. Es entsteht ein weiterer Wolkenkratzer direkt nebenan. Hätten wir hiervon Kenntnis gehabt, hätten wir hier nicht gebucht. Baulärm war bei geschlossenem Fenster aber kein Problem. Insgesamt war die Lage dann doch nicht ideal für uns gewesen. Zu sehr Büroviertel, zu viel Beton, für uns zu wenig Charme. Mobiliar im Wohnbereich teilweise abgewohnt (Tischplatte aufgequollen, Zustand des Schränkchens mit der Kaffeemaschine/Minibar war nicht gut). Das man vom Toilettensitz durch die Dusche ins Wohnzimmer und aus dem Fenster schauen konnte, hat dazu geführt, dass wir vor dem Toilettengang und dem Duschen die Vorhänge schließen mussten. Das ist zwar modern aber für uns doch eher unpraktisch.

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10

Keith

23 Dec 2025

·

Stayed 2 nights

Room was great. Clean and spacious. The staff was amazing. Very friendly and helpful

10

Dr Gabriela

7 Mar 2022

·

Stayed 2 nights

Das Zimmer war sehr sauber und wunderschön Das Früstück war auch sehr gut und die Rooftop war ist sehr schön IMMER WIEDER GERN!!!!!!!!!!!

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10

Jan

28 Jul 2023

·

Stayed 1 night

Sehr schöne moderne Zimmer, tolles Bad und riesige Dusche, bequeme Betten, Zimmer absolut ruhig und gut zu verdunkeln, Personal sehr freundlich und zuvorkommend. Wir kommen gerne wieder. Die Lage ist etwas abseits aber in wenigen Minuten mit der U-Bahn von der Innenstadt aus erreichbar.

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10

eunjoo

28 Apr 2024

·

Stayed 2 nights

Very clean and well facilitated, high ceiling, nice view, large bed, and good room system, large shower/bathroom, well equipped with amenities, breakfast buffet is good. 5 stops to downtown by walking to subway in 5 minute. I will stay in this hotel again.

10

Yusuf

2 Oct 2023

·

Stayed 5 nights

The hotel is at a perfect location if you are going to a convention here. But it will take sometime to downtown area for food. Especially if you have jetlag and get hungry in the middle of the night, you will have to take subway to go get some food. Hotel staffs are friendly, helpful and attentive. Tables and night stands are little worn. But the rooms are very clean. Overall, it's not a bad experience.

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Rooms

Modern rooms with striking city and Danube views are a common highlight, and many find them spacious and comfortable. Some report hard to regulate temperatures, noise or construction views, smaller layouts in some categories, and an open bathroom design that reduces privacy.

Related guest reviews

10

Hugo

18 Nov 2025

·

Stayed 1 night

The room was very nice on the 11th floor with a full 100% view on Vienna & the donau. Very nice. Nice seats in the room, good bed, very nice bathroom with a nice bath and a great shower. Breakfast on the 57th floor is better than on the ground floor and very quit. Personal very helpful and friendly. Business wise a very good option, privately I prefer a hotel closer to the city center.

8

Fabian

29 Sept 2025

·

Stayed 2 nights

Service war unterschiedlich und sehr von der jeweiligen Person abhängig. Preis-/Leistung stimmt darum nicht (zu teuer). Und die Badewanne ohne Brause ist vergeudeter Platz im Zero-Privacy-Badezimmer: Wer baut das Fenster in den Raum genau vor das WC???

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6

Carsten

1 Nov 2025

·

Stayed 4 nights

Das Zimmer war sehr gut, der Ausblick direkt auf eine Baustelle und nur zum Teil auf die Donau.

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4

Krystel

15 Mar 2025

·

Stayed 6 nights

Very noisy, could hear people opening and closing blinds and doors from within room. TV only had speakers in bathroom. Had to wait long times for lifts to arrive. Staff not overly friendly.

4

Gurkiran

12 May 2024

·

Stayed 5 nights

Nothing like a five star rating this property displays. It 3 or maybe 3.5 at most. No one came to clean the room on the day before check out. The rooms are small, shower area is large and wasted. Very dim lights in the bathroom. There was no mirror in the room or the passage. Not a very satisfying experience.

8

Robert-Jan

7 Nov 2025

·

Stayed 3 nights

Modern en schoon, maar temperatuur lastig te regelen

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10

Keith

23 Dec 2025

·

Stayed 2 nights

Room was great. Clean and spacious. The staff was amazing. Very friendly and helpful

10

Hilary

12 Dec 2023

·

Stayed 3 nights

What a fabulous hotel. The room was beautiful the only criticism is that we couldn’t get the temperature below 20 The staff were very efficient and friendly . 57 lounge was a great space and we enjoyed pre dinner drinks there. Breakfast on 57 was a little disappointing service was slow and there was no English breakfast tea The choice for breakfast we felt was better on the ground floor .

2

jamal

30 Jun 2024

·

Stayed 1 night

AC wasn’t working. And the blinds fell off

10

Carolyn

16 Nov 2025

·

Stayed 6 nights

I enjoyed staying in my very spacious room with views to the Danube. Great amenities and comfort in the room. It’s about 5 mins walk to the closest ubahn station and the UN at Vienna International Centre. The staff were so lovely, friendly and helpful, especially Daniel & Ines.

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Service

Feedback is mixed: many guests experienced friendly, helpful staff, while others encountered unfriendly or slow front desk and delayed responses to issues. Booking and late checkout policies are described as rigid by some.

Related guest reviews

6

Frederic

25 Aug 2024

·

Stayed 1 night

No character. Slow and unmotivated staff. The rooftop lounge could be made into a nice place. Could be. It has the Charme of a parking garage.

4

Arun

2 Jul 2025

·

Stayed 5 nights

Worst experience at this melia vienna hotel. Staff were very rude. Our room phone was not working, so difficult to call reception room service. It wasn't fixed until the day before we left. We were staying for 5 nights.

10

Julia

17 Aug 2025

·

Stayed 2 nights

Richtig tolles Hotel - toller Service & die Mitarbeiter sind alle sehr freundlich. Wir haben uns richtig gut aufgehoben gefühlt und werden bestimmt wieder kommen! Sehr empfehlen ✨

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10

Keith

23 Dec 2025

·

Stayed 2 nights

Room was great. Clean and spacious. The staff was amazing. Very friendly and helpful

10

Kyle

12 Mar 2023

·

Stayed here for just a night, but my wife and I loved it! The staff was great and when our check-in wasn’t ready at 3, they gave us a drink voucher. We loved the experience.

6

ELIE

1 Nov 2025

·

Stayed 2 nights

Room view was on the other building. Receptions not friendly.

6

Magdalena

30 Apr 2023

·

Stayed 1 night

Für ein 5* Hotel war der Service mangelhaft. Lange Wartezeiten beim Check in (so viel war nicht los, aber offensichtlich zu wenig Personal). Am Gang war Mist abgestellt, der über unsere gesamte Dauer nicht weggeräumt wurde. Als Gast hatte ich das Gefühl , man muss sich nicht mehr bemühen, der Name und die Aussicht reichen offensichtlich aus

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2

Rita

9 Aug 2025

·

Stayed 2 nights

Be very weary of booking this property. They have a lot of rigid booking policies that work in their favour. If you make a mistake or need to change your booking it is impossible to change without loosing all your money. I made an error on the dates we were coming and the only way to change dates was to cancel the booking (and loose 90% of our money) and make a completely new booking. They only allow booking changes 7 days prior to arrival. We phoned/messaged/emailed within ten minutes of booking the room online and they would do nothing to help us. We spent 4 days going back and forth trying to find a solution...they were very inflexible and their policies just felt like a big money scam. We wanted to keep our booking for two nights just changed the check in by one day. We lost $400 and they would do nothing to help. Just kept referencing their policies. They lack humanity and compassion. Think twice before booking this place!

10

Carolyn

16 Nov 2025

·

Stayed 6 nights

I enjoyed staying in my very spacious room with views to the Danube. Great amenities and comfort in the room. It’s about 5 mins walk to the closest ubahn station and the UN at Vienna International Centre. The staff were so lovely, friendly and helpful, especially Daniel & Ines.

8

VILMA

6 Aug 2024

·

Stayed 3 nights

The front desk wasn’t friendly

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Location

Located in Donau City near the U1 and the Vienna International Centre, providing easy transit access. It is not in the historic center and nearby dining can be limited late at night.

Related guest reviews

10

Jered R

24 Jun 2024

·

Stayed 7 nights

The Melia is a fine establishment with much to offer its guests. I highly recommend a package with The Level access. The location in Donau City provides a nice reprieve from the business of the inner city. Although there are few points of interest around the hotel, there is easy access to transportation.

8

Konstantin

31 Jul 2023

·

Stayed 4 nights

Modern building, close to subway.

10

Hugo

18 Nov 2025

·

Stayed 1 night

The room was very nice on the 11th floor with a full 100% view on Vienna & the donau. Very nice. Nice seats in the room, good bed, very nice bathroom with a nice bath and a great shower. Breakfast on the 57th floor is better than on the ground floor and very quit. Personal very helpful and friendly. Business wise a very good option, privately I prefer a hotel closer to the city center.

10

Kerrie

21 Mar 2024

·

Stayed 3 nights

This hotel has friendly and helpful staff, absolutely stunning views of the city from your room and 57 lounge. Transport links are good and if you enjoy a walk it is a pleasant walk into town on a nice day. Would highly recommend.

10

Liliana

5 May 2025

·

Un hotel muy hermoso y muy bien ubicado a una cuadra del metro El desayuno bufet muy bueno

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10

Jan

28 Jul 2023

·

Stayed 1 night

Sehr schöne moderne Zimmer, tolles Bad und riesige Dusche, bequeme Betten, Zimmer absolut ruhig und gut zu verdunkeln, Personal sehr freundlich und zuvorkommend. Wir kommen gerne wieder. Die Lage ist etwas abseits aber in wenigen Minuten mit der U-Bahn von der Innenstadt aus erreichbar.

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10

Liliana

5 May 2025

·

Stayed 4 nights

El hotel es muy cómodo las habitaciones muy hermosas el desayuno incluido muy bueno y la ubicación perfecta a una cuadra del metro así puedes ir a cualquier lugar

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10

eunjoo

28 Apr 2024

·

Stayed 2 nights

Very clean and well facilitated, high ceiling, nice view, large bed, and good room system, large shower/bathroom, well equipped with amenities, breakfast buffet is good. 5 stops to downtown by walking to subway in 5 minute. I will stay in this hotel again.

10

Yusuf

2 Oct 2023

·

Stayed 5 nights

The hotel is at a perfect location if you are going to a convention here. But it will take sometime to downtown area for food. Especially if you have jetlag and get hungry in the middle of the night, you will have to take subway to go get some food. Hotel staffs are friendly, helpful and attentive. Tables and night stands are little worn. But the rooms are very clean. Overall, it's not a bad experience.

10

Carolyn

16 Nov 2025

·

Stayed 6 nights

I enjoyed staying in my very spacious room with views to the Danube. Great amenities and comfort in the room. It’s about 5 mins walk to the closest ubahn station and the UN at Vienna International Centre. The staff were so lovely, friendly and helpful, especially Daniel & Ines.

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Dining

Breakfast is widely praised, though the Level breakfast can be understocked and some find repetition. On site restaurants may be closed on some days, and room service choice and value draw criticism.

Related guest reviews

10

Hugo

18 Nov 2025

·

Stayed 1 night

The room was very nice on the 11th floor with a full 100% view on Vienna & the donau. Very nice. Nice seats in the room, good bed, very nice bathroom with a nice bath and a great shower. Breakfast on the 57th floor is better than on the ground floor and very quit. Personal very helpful and friendly. Business wise a very good option, privately I prefer a hotel closer to the city center.

10

Ansgar

31 May 2024

·

Stayed 3 nights

Sehr schönes Hotel. Standort ist sehr gut mit der U-Bahn Station der Linie U1 fast vor der Tür, eine HoppOn-Bus-Linie in der Nähe und dazu noch die Fußgängerbrücke direkt am Hotel auf die Donauinsel, Perfekt. Zimmer waren schön und sauber. Was richtig enttäuschend war, ist das Frühstück im Level-Restaurant. Es fehlte immer mindestens 4-5 Sachen beim Frühstückbuffet. Teller, Gläßer, Säfte, Aufschnitt, Obst, im Grunde alles. Das Personal ist sehr freundlich und bemüht aber den Mangel konnte es nie beseitigen. Das Frühstückbuffet war immer sehr leer. Einiges wurde regelmäßig nachgefüllt, andere Dinge wie die Säfte z.B. nie. Anders sieht es im Erdgeschoss aus, das Frühstücksbuffet war immer vollständig. Wir wurden allerdings jeden morgen gebeten oben zu frühstücken, weil es unten zu voll war. Bei dem Preis für das Frühstück plus zuschlag für Level empfinde ich das als frech.

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6

Alicia

27 Aug 2023

·

Stayed 4 nights

The staff are very nice - no complaints there. But a room service menu with 4 items, nothing vegetarian, nothing really edible in the building was a let down. Given the hotel is in the CBD, instead of closing their main restaurant on Sunday and Monday they should make it available as there is nothing else nearby. Do not be fooled by Donauinseln either, it’s just tourist crap in hot weather with no aircon and sun beating down. I booked for 4 nights and we left after 2 moving to the Hilton, which is closer to real restaurants and cafes, museums, etc, cheaper, and nicer. We gave them the room back 2 days early and asked if they could please reimburse the 4th night given they had no food we could eat but they refused. They did let us off on mini bar items, which was nice but I would have preferred something for dinner rather than Pringles and sparkling water. In addition, the carpet in the room was old and filthy. It used to be close to shag and now matted down and dirty. Oh and there is no way to watch the TV - from the bed or the couch! And of course no movies or content worth watching!

8

Elke Karin

14 Aug 2023

·

Stayed 6 nights

Restaurant was closed two days.

10

Liliana

5 May 2025

·

Un hotel muy hermoso y muy bien ubicado a una cuadra del metro El desayuno bufet muy bueno

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10

Svitlana

7 Sept 2024

·

Stayed 2 nights

high quality of services, good breakfast and after lunch snack bar

6

Rosemary

19 Sept 2023

·

Stayed 5 nights

Lovely breakfast buffet, wonderful waitresses

4

SANDEEP

1 Jan 2025

·

Stayed 3 nights

This hotel is not 5 star. It was well overpriced and does not compare to 4 or 5 star hotels I have stayed at. The food was average and the service was non existent. I paid almost £100 for a room service meal that was at best cafe standard. Then I asked for some tea bags for the room and the girl in the restaurant area said she would need to speak to her manager as they would need to charge for the tea bags. I only wanted 4 bags from the breakfast dining area. The tea bags were then sent to my room 8 hours later! Severely over priced hotel. I would not recommend it. It is a 3 star at best.

10

Chariza

16 Sept 2024

·

Stayed 2 nights

It was great, just that the breakfast was the same all the time

10

Liliana

5 May 2025

·

Stayed 4 nights

El hotel es muy cómodo las habitaciones muy hermosas el desayuno incluido muy bueno y la ubicación perfecta a una cuadra del metro así puedes ir a cualquier lugar

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$173
February	US$189
March	US$201
April	US$186
May	US$965
June	US$318
July	US$428
August	US$180
September	US$280
October	US$250
November	US$211
December	US$398

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $276
4 $153	5 $237	6 $246	7 $214	8 $382	9 $467	10 $353
11 $289	12 $182	13 $203	14 $230	15 $202	16 $233	17 $473
18	19	20 $402	21 $290	22 $194	23 $187	24 $202
25 $295	26 $319	27 $321	28 $312	29 $177	30 $174	31 $176

Meliá Vienna

Prices for Meliá Vienna

Monthly average prices

About this property

Location

Room options

Family Room (2+2)

Premium Guestroom

Deluxe Room

the Level Premium Room (2+1)

Premium Room (The Level)

the Level Deluxe Room

Premium Guestroom (2+1)

Room (The Level)

Grand Premium Room Panoramic View

Master Suite the Level

Presidential Suite

the Level Room (3Ad)

Family Room

Premium Guestroom (3Ad)

Melia Guestroom

the Level Premium Room (3Ad)

the Level Room (2+1)

Guest reviews of Meliá Vienna

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Meliá Vienna

Considering this hotel for your Vienna trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $170	22 $158	23 $307	24 $158	25 $179	26 $179
27 $158	28 $197	29 $470	30