Lex Hotel NYC

Excellent area close to everything. Room was comfortable and shower hot. No frills but friendly and comfortable.

The staff was very friendly. The room was slightly worn, and smelled a bit like stale smoke. There is a small balcony outside and I suspect guests smoke out there

Room was great. Staff were courteous. Definitely recommend.

Staff was very nice and courteous

The staff is very unfriendly. When you talk to them, they barely respond. They make you feel like you’re in NYC right away! We stayed for four days, but they only cleaned the room and bathroom during the first two days, so we had to make our own bed twice. Of course, we couldn’t clean the bathroom ourselves because we didn’t bring cleaning supplies to New York. The continental breakfast is not really continental, more lees “Island breakfast”. The pastries were always cold, although the coffee was good and they did have fruit. The location is good, and there are very good restaurants in the area. However, I would not stay at this hotel again. The staff needs to improve their attitude. Being a New Yorker 24/7 doesn’t work very well with tourists when you’re paying to stay somewhere.