Homewood Suites By Hilton Mcdonough

It was a nice hotel but the breakfast was out of a lot of items and was not refilling up fast as there were many families coming down and there was more than an hour left. There was so much garbage by the elevators and in the hallways which really stunk up the place. Parking was well lit. For a very new hotel the beds were not very comfortable and felt like they needed replaced already.

The hotel is newer . I stayed here earlier in the year and I could see the wear and tear . It is still very nice, our tv had no signal when we arrived and I called and they sent someone immediately to fix it. I like that you are given 4 towels. The outside pool area is very nice, the gym is nice and they also have a laundry room. We will stay again.

Beautiful stay. Amenities were awesome.

The hotel was nice and very up to date with appliances and amenities. The pool and fire pit was very nice as well. The staff were very sweet and accommodating. Thank you for a great stay.

Spacious and clean room. Liked the saltwater pool. Good breakfast each morning. Unfortunately we had to get call desk to reset television everytime we turned it on because it wouldnt connect. Also the dishwasher didnt work and all the dishes from the previous customer were dirty so we had no dishes or utensils to use.

The property is located in a busy location. Not bad, a lot of food options but the traffic is a bit much. There is not always a person at the front desk. I called down and couldn't reach anyone and upon leaving I had to look for desk clerk. The room was spacious and clean. The breakfast was ok. Your choice was eggs shaped in a circle, hashbrown, and only chicken sausage. No brown sugar for the oatmeal, but there were nuts raisins, etc. Only orange and apple juice and they weren't cold. Oh yeh, they did provide bottled water. There was a waffle maker and several cereal choices. Great workout equipment and a small but decent laundry area. Overall, I would stay again!

OMG where do I start, this hotel is beautiful from the rooms to all the amenities! When I say we felt like we went on a vacation but didn't leave the state, Is was extremely comfortable and relaxing. The Staff were very professional, each inch of this Hotel was clean and modernized. They have a breakfast buffet in there lounge area which was okay I mean I was truly grateful for the food but everything was cold. It was still edible and they do have a microwave in the breakfast area so I suggest just warming the food up. The guess that they house also added a nice touch everyone was so friendly and the whole experience felt so interpersonal! The Pool was CLEANNNNN no bugs then they have two grills in the back along with a functioning Fire Pit, the outside lounge area was decked out with lights so at night it put an even more nice touch to the area. There is so much more I could say but I'll just sum this up with get the room you will not be disappointed. Also before I wrap this up lol I feel like I am babbling but this just how nice everything was but I wanted to add they have a incidental charge that is only $25 yes just $25 a hotel of this caliber normally try and break your pockets not here I can really appreciate this and if you have a electric car they were awesome enough to have electric charging stations about four of them in the rear of the hotel!!!!!!

The only reason we chose this hotel was for the swimming pool - absolutely no where else in the area has one available for our stay - this pool was dirty and had murky water - none of us were getting in THAT water. Highly disappointed - horrible value for your money.

I love the hotel - it was a tremendous experience (compared to my recent stay at a sister property nearby). The room was very nice, though the elevators were slow and a bit noisy. The location is perfect and dining and shipping areas are nearby. Overall, I would stay at this property again in a heartbeat!!!!

Spider and roach in the toom

They checked us into a dirty room. Shower had not been cleaned and there was sand all over the shower. They then moved us to another room where the floor was dirty. The 3rd room they checked us into was better as long as we didn't pay attention to the sticky tile floor. Reached out the General Manager Chesil Whitmore several times via email and no response. I would not stay here again.

The property itself was nice. What ruined it was the fact that they don't wash the sheets. Found nasty things in the bed, got moved to another room, same thing. And they wouldnt do a refund. I do not suggest this hotel.

Hotel was nice! Need a little attention as far as cleanliness, floors were not mopped, carpet dirty, and sofa had not been cleaned.

Super clean, the room smells good and looks like new

Floors were sticky inside room and visible stains on carpet

Very clean. Front desk clerk was very friendly and professional.

The ladies who were working the front desk were absolutely amazing. They were so sweet and kind by the time we finally went to a room and checked in they were gone, and I have to say I’ve never stayed in a room that was so disgusting. There were dead ants everywhere all over the walls by the bed. I have tons of pictures. We pulled out the pull-up couch for my daughter to sleep on because we rented a suite just for this reason there was food and nuts and fungus all under the couch, there were stains all over the mattress, not to mention ants, crawling all over the top, there were socks and underwear stuff behind the two queen beds that my husband and I were in literally disgusted the outside of the hotel and the appearance was wonderful but the minute you got to the room all hell broke loose

The ladies who were working the front desk were absolutely amazing. They were so sweet and kind, by the time we finally went to a room and checked in they were gone. I have to say I’ve never stayed in a room that was so disgusting. There were dead ants everywhere. All over the walls and by the bed. I have tons of pictures. We pulled out the pull-up couch for my daughter to sleep on because we rented a suite just for this reason. There was food and nuts and fungus all under the couch, there were stains all over the mattress, not to mention ants, crawling all over the top, there were socks and underwear stuffec behind the two queen beds that my husband and I were in. Literally disgusting. The outside of the hotel and the appearance was wonderful but the minute you got to the room all went downhill

The room reeked horribly with the smell of pet urine. There were strawberries 9n the carpet in 4 places. The was a whole tangerine under the bed. The floors and smell were so bad that I doubt that any part of it was clean. When we told the manager she told my wife to "tell the website." My wife has been in management for 20 years. She has made sure to spread the word about our unclean room and rude and unprofessi9nal management.

Large room w free movies& plenty of space for my 2 dogs& my family of 5 to be comfortable

Awesome place to stay , love the full size fridge and cooking area.

Spacious rooms for my family of 5. Front desk lady and cleaning lady very nice. Tv didn’t work for live tv and phone in room was out so had to walk to front desk if I needed anything like extra towels etc.

Spacious and clean room. Liked the saltwater pool. Good breakfast each morning. Unfortunately we had to get call desk to reset television everytime we turned it on because it wouldnt connect. Also the dishwasher didnt work and all the dishes from the previous customer were dirty so we had no dishes or utensils to use.

We stayed here for a short visit but still were pretty impressed by the customer service. The property amenities were good, room was lovely and spacious, air conditioning was working excellent, especially with the heat outside. My only complaint is that some areas of the carpet in our room looked a little dirty, the bathroom floor needed to be mopped in one corner and there was dirty rag mark on one wall in the bathroom. Aside from these cleaning mishaps, it was a lovely room and a good stay. We would definitely stay again.

We stop near Atlanta on our way to Miami! Great suits for a large family!

We stayed at this hotel suite at beginning& end of our trip to orlando. The rooms are huge. The only issue we had is that the tv didnt work in 1 of the 2 rooms we booked. We felt safw& were comforyable. The breakfast wasnt bad. Plenty of choices. Staff was great. Very accomodating& nice. Will be back next time we drive to orlando.

Really enjoyed my weekend staycation here. It’s close to the interstate, shopping and restaurants nearby. My room was really nice, spacious and clean.

Comfortable beds, spacious room, decent breakfast. We like the separated bathroom style (toilet and shower separate from sink).

Six cars were broken into on the property. No adequate soundproofing. Can hear what goes on in the next room.

The staff was wonderful, especially Jordan at the front desk and Dwayne in the breakfast area. The staff I passed in the hallway ALL greeted us with hello and smiles. I will be recommending this hotel to my family and friends. Thanks Much..

Hotel itself was fine. The staff wasn’t very friendly. It was a hassle to get extra bedding for the pull out couch and extra towels. I was told I had to go down and get them myself and had to follow an employee to an uncooked room to get the items from there. Upon returning to my room I noticed the pillows I was given had no pillowcases on them, and only 1 extra towel could be found.

The front desk staff was hit or miss. Some were extremely helpful while one was extremely rude with an attitude. The other was okay not rude, but not particularly helpful either. Room cleaning seems to be an issue. We didn’t get any service on more days than we did. We asked for daily service which didn’t happen and then we were told it was because we didn’t take our dnd sign off until 10am. The sign says the cleaning was done every other day for our convenience. It is certainly not convenient to be up and out by 7am. We were told cleaning happens at 7am.

I usually make frequent visi to that area and usually stay at other location near by, but, after seeing your property and what is has to offer, i.e. kitchen, we decided to go with Homewood Suites. During check in was not informed of the room cleaning, which is something the guest has to request, not familiar with that, and was informed that breakfast serves from 6-10 AM and 7-10 AM on Sundays. Went for breakfast few occasions and some items not available when asked was told no more available. Had another experience of payment charge twice with little assistance from asst. manager. The list goes go. Was not happy or satisfied

Our room wasn’t ready when we arrived at 9:15pm. After waiting 45 mins for it to be ready, we found a new hotel that had open space instead. This was a large inconvenience for a family of 6 at bedtime. Sadly the hotel was understaffed. I felt bad for the employees as this seemed out of their control.

This property was in the area from where we were visiting family and it was a nice clean quiet and spacious room. Staff was friendly and helpful.

Our stay was great! Tiffany at the front desk made sure we were good to go and took care of any issues we had immediately. We would highly recommend this hotel!

The property is located in a busy location. Not bad, a lot of food options but the traffic is a bit much. There is not always a person at the front desk. I called down and couldn't reach anyone and upon leaving I had to look for desk clerk. The room was spacious and clean. The breakfast was ok. Your choice was eggs shaped in a circle, hashbrown, and only chicken sausage. No brown sugar for the oatmeal, but there were nuts raisins, etc. Only orange and apple juice and they weren't cold. Oh yeh, they did provide bottled water. There was a waffle maker and several cereal choices. Great workout equipment and a small but decent laundry area. Overall, I would stay again!

The hotel itself was sour rounded by trees which was helpful since the area wasn’t so good. Hotel was clean. The staff at checkout was the worst I’ve ever dealt with and we travel a lot.

Everything was great. The only reason I gave 3 stars for service is because we never got an ice bucket.

We really enjoyed our stay! Location was perfect and rooms were cozy! We picked up food from Foodcraft for several meals instead of ordering from the pool bar and it was delicious every time! Highly recommend!

We stop near Atlanta on our way to Miami! Great suits for a large family!

Really enjoyed my weekend staycation here. It’s close to the interstate, shopping and restaurants nearby. My room was really nice, spacious and clean.

The property is located in a busy location. Not bad, a lot of food options but the traffic is a bit much. There is not always a person at the front desk. I called down and couldn't reach anyone and upon leaving I had to look for desk clerk. The room was spacious and clean. The breakfast was ok. Your choice was eggs shaped in a circle, hashbrown, and only chicken sausage. No brown sugar for the oatmeal, but there were nuts raisins, etc. Only orange and apple juice and they weren't cold. Oh yeh, they did provide bottled water. There was a waffle maker and several cereal choices. Great workout equipment and a small but decent laundry area. Overall, I would stay again!

Yes, shops & Food near by

Property was nice and quiet and very friendly.

Six cars were broken into on the property. No adequate soundproofing. Can hear what goes on in the next room.

The hotel itself was sour rounded by trees which was helpful since the area wasn’t so good. Hotel was clean. The staff at checkout was the worst I’ve ever dealt with and we travel a lot.

I love the hotel - it was a tremendous experience (compared to my recent stay at a sister property nearby). The room was very nice, though the elevators were slow and a bit noisy. The location is perfect and dining and shipping areas are nearby. Overall, I would stay at this property again in a heartbeat!!!!

Comfy bed, quiet and clean. Safe area and friendly people. Some confusion on the time for breakfast but would definitely stay again.

Staid 2 nights with 3 children in a 2 queen and roll out. It was clean, great staff and fee breakfast had good options. Would stay again. Beds could be a little softer but for the price it was great!

It was a nice hotel but the breakfast was out of a lot of items and was not refilling up fast as there were many families coming down and there was more than an hour left. There was so much garbage by the elevators and in the hallways which really stunk up the place. Parking was well lit. For a very new hotel the beds were not very comfortable and felt like they needed replaced already.

Great breakfast & rooms!

I usually make frequent visi to that area and usually stay at other location near by, but, after seeing your property and what is has to offer, i.e. kitchen, we decided to go with Homewood Suites. During check in was not informed of the room cleaning, which is something the guest has to request, not familiar with that, and was informed that breakfast serves from 6-10 AM and 7-10 AM on Sundays. Went for breakfast few occasions and some items not available when asked was told no more available. Had another experience of payment charge twice with little assistance from asst. manager. The list goes go. Was not happy or satisfied

Spacious and clean room. Liked the saltwater pool. Good breakfast each morning. Unfortunately we had to get call desk to reset television everytime we turned it on because it wouldnt connect. Also the dishwasher didnt work and all the dishes from the previous customer were dirty so we had no dishes or utensils to use.

What a great stay! From the front desk management to the quality of the room, every detail about this place was awesome! The breakfast was one of the best I’ve ever had at a hotel like this! Just a wonderful stay and 5 star all across the board!

We stayed at this hotel suite at beginning& end of our trip to orlando. The rooms are huge. The only issue we had is that the tv didnt work in 1 of the 2 rooms we booked. We felt safw& were comforyable. The breakfast wasnt bad. Plenty of choices. Staff was great. Very accomodating& nice. Will be back next time we drive to orlando.

The property is located in a busy location. Not bad, a lot of food options but the traffic is a bit much. There is not always a person at the front desk. I called down and couldn't reach anyone and upon leaving I had to look for desk clerk. The room was spacious and clean. The breakfast was ok. Your choice was eggs shaped in a circle, hashbrown, and only chicken sausage. No brown sugar for the oatmeal, but there were nuts raisins, etc. Only orange and apple juice and they weren't cold. Oh yeh, they did provide bottled water. There was a waffle maker and several cereal choices. Great workout equipment and a small but decent laundry area. Overall, I would stay again!

OMG where do I start, this hotel is beautiful from the rooms to all the amenities! When I say we felt like we went on a vacation but didn't leave the state, Is was extremely comfortable and relaxing. The Staff were very professional, each inch of this Hotel was clean and modernized. They have a breakfast buffet in there lounge area which was okay I mean I was truly grateful for the food but everything was cold. It was still edible and they do have a microwave in the breakfast area so I suggest just warming the food up. The guess that they house also added a nice touch everyone was so friendly and the whole experience felt so interpersonal! The Pool was CLEANNNNN no bugs then they have two grills in the back along with a functioning Fire Pit, the outside lounge area was decked out with lights so at night it put an even more nice touch to the area. There is so much more I could say but I'll just sum this up with get the room you will not be disappointed. Also before I wrap this up lol I feel like I am babbling but this just how nice everything was but I wanted to add they have a incidental charge that is only $25 yes just $25 a hotel of this caliber normally try and break your pockets not here I can really appreciate this and if you have a electric car they were awesome enough to have electric charging stations about four of them in the rear of the hotel!!!!!!

Very clean. Plenty of beds. Breakfast was delicious with good options.