Name: Home2 Suites by Hilton Albuquerque/Downtown-University
Address: 1660 University Boulevard NE, Albuquerque, New Mexico, United States of America, Albuquerque, New Mexico, US
Price range: US$136–US$476 per night
Rating: 8.7

What guests think

At Home2 Suites by Hilton Albuquerque/Downtown-University, reviewers consistently highlight clean, spacious, suite-style rooms, friendly service, and a convenient location near highways and the airport, with many positive notes about the complimentary breakfast and quiet rooms despite traffic nearby.

Guests also mention occasional housekeeping misses, minor maintenance issues, and elevator disruptions, plus a small pool with a slippery deck. A few reviews report parking lot incidents and a mixed feel outside, while many others felt comfortable. Expect a modern, suite-style stay with convenient access and mostly reliable comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are modern and generally well kept, with positive mentions of the gym and common areas. Multiple reviews note a small pool with a slippery deck and occasional elevator or parking disruptions.

Related guest reviews

8

yasmin

20 Mar 2023

·

Stayed 2 nights

This property was nice. The room was perfect for what I needed. I didn’t like however the breakfast when we got there everything was gone practically and you could hear the worker working in the back but he took his time in refilling everything. Didn’t eat there the next day because didn’t want to show up and everything you needed be empty. The pool was nice but small and the towels were ridiculously small as well. Floor was very slippery kept seeing kids fall all the time. Took them forever to get more towels in there.

10

Benita Faye

13 Mar 2023

·

Stayed 2 nights

Very nice breakfast. Staff was very helpful and friendly. Pool is small. Tile around pool is very slippery. Saw many people fall. They should coat that.

10

Sevastian

22 Apr 2025

·

Stayed 2 nights

Great place to stay. Love the gym, though I wouldn’t mind a little more variety in cable attachments. Excellent snack collection in the little store. Will likely stay here every time I’m in town.

4

Garrett

20 Mar 2023

·

Stayed 1 night

The Home 2 differs from others I stayed at. For the price of the room the cleanliness of room, facilities and breakfast choices were poor. You have a few hundred people staying each night could you add at least three other waffle irons? Also the elevators are slow and buttons don’t work well unless you press in hard on them. Our room the bathroom toilet paper has two rolls which one was literally one spin and completed. The other roll was 1/4 left of paper to use. The sink faucet twisted sideways and wall paper has damage like some one scratched crosses on them or fading is occurring. Windows out side were dirty and the remote control to tv was sticky. Used the kitchen sink to make wash water wipe down tv remote and table lamp area. Next time hope to have a cleaner room and more breakfast choices. Staff was friendly.

10

Patrick

3 Sept 2024

·

Stayed 1 night

Had restraints near by to have dinner at and close to the zoo and aquarium. They also had a clean salt water pool

10

Meredith

3 Sept 2023

·

Stayed 2 nights

Everything was excellent. I like that security drive around at night, keep an eye on the vehicles and property.

10

Mindy

29 Jul 2024

·

Stayed 1 night

My family enjoyed this hotel very much. The room had a nice layout, the beds were comfy enough, the breakfast was one of the beat we've ever had, and we also liked the exercise room. Good stay!

10

Jessica

24 Feb 2025

·

Stayed 1 night

Plenty of parking, clean and spacious rooms. Variety on the breakfast and plenty of space to sit down and enjoy it!

10

Sarai

16 Jun 2025

·

Stayed 1 night

Only 1 working elevator @ the time of our visit very busy @ that time as well. Everything else was great

10

Jeffrey

29 Oct 2024

·

Stayed 1 night

Very comfortable place to say. Unfortunately a non-EV parked in front of the EV charger that we were hoping to use to continue our trip the next day. This car had lots of other choices for parking.

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Cleanliness

Most guests describe the property and rooms as very clean. There are occasional housekeeping lapses and public-area cleanliness issues.

Related guest reviews

8

ANDREW

30 Apr 2024

·

Stayed 3 nights

Great time at the property but had one small thing. I came down to wait for my Lyft ride, about 9:30am. Walking from the front desk to the entrance I went to sit at the tables to the left, along the windows. They were all dirty. Each one had some kind of food product smeared on it. Not a lot but enough to notice from a distance. I came to the hotel at approximately 2:30pm and the tables were still dirty. At approximately 6:00pm I went downstairs for another Lyft ride. I checked the tables and they were still dirty. They were clean the next morning.

4

Sharon

18 Mar 2024

·

Stayed 1 night

Spacious room, lots of great features, barn door on the bathroom,while a cool few feature was impractical. We were really liking it until we pulled back the comforter on one bed and there was a foul smelling, brown streak. Bedding obviously hadn’t been changed. Called the front desk attendant who was very nice and brought up clean bedding, but I had to remove the soiled bedding and replace it myself. No manager available then or the next morning to speak with. Expedia also contacted the property and unable to speak with a manager.

10

Jeremy

28 May 2025

·

Stayed 1 night

Everything was clean as expected

10

Ivy

23 Mar 2025

·

Stayed 7 nights

Very well run. Staff friendly and you can feel a good vibe. They were helpful and not overly polite. Places are clean and they did a good job keeping it clean. At times elevators were a bit dirty but only during times of heavy traffic. In all fairness I think they did a very good job. Breakfast was good.

4

Carlos

27 May 2024

·

Stayed 3 nights

I was going to get ice for my wife and in our ice bucket was a bag of feces. I immediately found a cleaning personnel by the name of Francesca and showed her what I have found.Yes a bag full of poop in the ice bucket they did not bother to check before the next check in. I’m assuming dog poop since the hotel is dog friendly which I am all for but they did not bother to clean the room properly not only is the hotel at fault for missing this but the person who stayed in the room before. I hope to hear from a manager soon since non were available all weekend.

10

Kelly

26 Aug 2025

·

Stayed 1 night

I had a lovely stay, room was very clean, comfort level was high, was able to rest comfortably without any disturbances and enjoyed the atmosphere. Breakfast was great! Enjoyed my stay so much will consider staying again! Location was also close to so many fun coffee shops and essentials.

10

Sarah

23 Jun 2025

·

Stayed 1 night

This is a nice, clean hotel. The rooms are set up more like suites with a mini kitchen and living room area. So much nicer than staying in a regular hotel room. The staff was very friendly and helpful. The facility is very clean. The breakfast selection is pretty good too. We would definitely stay here again

8

Kiffrey

26 Oct 2024

·

Stayed 1 night

This was very clean facility but a little older and showing some sign of the ageing in the room. The lobby was also very clean.

10

Stacie

18 Aug 2025

·

Stayed 1 night

Clean facilities and rooms!!

6

Corina

2 Jun 2024

·

Stayed 2 nights

Called in for a full service cleaning of the room came back and did not find nothing was cleaned

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Rooms

Spacious, suite-style rooms with kitchenettes and generally comfortable spaces; several guests also found them quiet despite nearby highways. Some report layout quirks and minor maintenance problems, and a few mention inconsistent bed or pillow comfort.

Related guest reviews

10

Mary

6 Sept 2024

·

Stayed 1 night

Spacious great air conditioning, curtain divider between bed and sofa bed area, convenient kitchenette, nice bedding and linens, comfortable, Kind of tricky area for getting on and off the Interstate.Air conditioner setting was on 52 degrees when we arrived which was too cold so we adjusted it.

10

Gerald

4 Nov 2025

·

Stayed 1 night

Great room, spacious. Clean and comfortable. Surprised by how quiet so close to highways. Would stay there again.

8

Virginia

20 Oct 2024

·

Stayed 1 night

It was cold in Albuquerque but the room was stuffy. So i did not sleep well. I tried adjusting the thermometer but it did not do anything.

4

Marja

12 Jul 2025

·

Stayed 1 night

We always stay in a king suite. One side of the bed doesn’t have a nightstand or a plug to plug in your phone etc. Very strange. Only 3 pillows on the bed so it’s always “rock, paper, scissors” who gets to use 2 pillows. Otherwise the stay is always great. Staff is always super nice.

6

Daniel

18 Dec 2023

·

Stayed 2 nights

Half of my room did not have electricity. One associate stated he could not operate his television, either. For Albuquerque, I paid a high rate and I am not sure why. Search for other options.

8

Marita

25 Mar 2025

·

Stayed 4 nights

Safe place to stay. Room was nice and clean with the exception of shower which should be upgraded on shower head (very poor). The sliding door also was noisy and kept getting off track.

10

Sarah

23 Jun 2025

·

Stayed 1 night

This is a nice, clean hotel. The rooms are set up more like suites with a mini kitchen and living room area. So much nicer than staying in a regular hotel room. The staff was very friendly and helpful. The facility is very clean. The breakfast selection is pretty good too. We would definitely stay here again

8

Mary

17 Nov 2025

·

Stayed 3 nights

Clean room, but the outlets on the night stand wouldn't hold the plugs in place.

10

Chanelle

17 Jun 2025

·

Stayed 2 nights

Very comfortable. Fit our family of 5 with 2 boy teens easily. Room is like a little apartment. Breakfasts and lobby were on point.

4

Chris

15 Jul 2023

·

Stayed 1 night

Worst-designed room I've ever seen. Despite the room's being enormous, the bed was shoved up to within 12 inches of the air conditioner, for maximum noise and discomfort from fan. No night table or lamp on that side of the bed. Room had a sofa, but the lamp there was too dim to read by. Curtain cords hard to reach in narrow space between window and closet. No openable windows. Ugly color design.

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Service

Staff are frequently friendly, helpful, and accommodating, with smooth check-in and thoughtful assistance. A minority report poor issue handling, rigid policies, or unfriendly interactions.

Related guest reviews

2

Darian

24 Mar 2025

·

Stayed 2 nights

I was told at check in “you are not guaranteed the room you booked.” I booked a two bed room, with a sofa bed for my family of 5. They gave us a room with one bed. The manager was no help in finding a solution. Blamed it on Expedia. We had no choice but to sleep in the room they gave us. Unfriendly staff. I will not ever be returning. It was a huge inconvenience.

8

Sasha

17 Nov 2025

·

Stayed 3 nights

The room was clean and staff was very attentive even with it being extremely busy.

10

Saideh

1 Mar 2024

·

Stayed 5 nights

Amazing customer service! So friendly and positive

10

dawn

18 Nov 2025

·

Stayed 2 nights

It was in a great location. Breakfast was great. Service was excellent

10

Aaron

6 Apr 2025

·

Stayed 1 night

Jennifer (Friday night reception) was helpful, kind, friendly and went the extra mile to help fix a mistake our third party booking platform made. She is a gem!

2

Elisabeth

25 Jan 2023

·

Stayed 1 night

The girl with the green hair was incredibly rude at check in because i asked about the pet fee. Later She was flirting with a man for 20 minutes while I stood there waiting to ask a question. She called my room at 8:30PM for no reason and woke us. She put a $25 extra charge on my fees for no reason. I won't stay there again.

2

Fuad

3 Nov 2025

·

Stayed 1 night

Everything. My reservation was cancelled by the hotel because I have a local ID , this is unbelievable. Then I couldn’t get my money back. How is this legal? It the hotel cancel my reservation they should refund me

2

Ashley

13 Mar 2025

·

Stayed 1 night

They wouldn’t refund us our stay even though we were stuck in the snow storm hours away- felt that they were very inconsiderate of the situation. Poor customers service, will not book again.

10

Amy

1 Jul 2024

·

Stayed 8 nights

The staff was so friendly and nice. One of the employees moved his car so I could park my car in the late evening when the hotel had paved the parking lot and not enough space to park.

10

Dale

24 Oct 2023

·

Stayed 1 night

Doug did a great job of checking me in and the following up with a phone call to make sure everything was alright. I had run out of Kleenex tissues and he sent someone up right away with two additional boxes.

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate, airport, and local attractions, making it easy to get around; some rooms are quiet despite highway proximity. A few reviews report parking lot incidents and a mixed feel immediately outside.

Related guest reviews

10

Amy

10 Jul 2025

·

Stayed 8 nights

The location is very convenient, and the staff were friendly and helpful.

10

Zebb

23 Jun 2024

·

Stayed 1 night

Good location

10

Ken

12 Oct 2023

·

Stayed 1 night

Excellent place to stay for the Balloon Fiesta.

2

Amanda

1 Jun 2024

·

Stayed 1 night

Hotel staff was nice room was clean. They charged for things other locations didn’t charge, like a fee for my service dog & water. I didn’t have them energy to fight them on this charge because of what you’ll read next. Worst part is our vehicle was broken into while we were there! Despite being parked by an entrance and cameras on it and the property having signs stating the property had security patrolling. Police wouldn’t come take a report so we had to use computers inside and file a report ourselves. The staff was nice and helpful with this aspect. Can’t really say much negative about the inside hotel or the staff but the environment and our stuff being stolen really ruined the whole experience. We are moving across states so it was a large amount of stuff stolen. The outside of the hotel isn’t that great either. There was lots of pet waste but that’s people who stay there being gross. The area is also very questionable now considering There was more noises heard throughout our stay as well, seems like other locations have been quieter but again could be because of those staying there. We also left behind stuff because of being frazzled after everything and the staff claimed to not have found any of it. So that’s disappointing too especially when we know exactly where it was in the room. Hoping to be able to get our stuff back that was left.

10

Darryl

2 Apr 2025

·

Stayed 2 nights

Very convenient location.

10

PAUL

12 Aug 2025

·

Stayed 4 nights

Reasonably quite despite two highways nearby! Unexpectedly good breakfast.

8

Travis

21 Mar 2023

·

Stayed 1 night

Construction caused a problem with parking in hotel areas. My husband had to move our car so it wouldn't be ticketed. When asked if where he was parked was okay. The guy just said sure🙄 Located close to the highways for easy access. We arrived in the middle of the night so there were some homeless around that area.

10

Krystal

23 Apr 2023

·

Stayed 1 night

Nice quiet hotel close to airport. Friendly front desk staff.

10

Robin

9 Jun 2024

·

Stayed 1 night

We enjoyed our time here. Easy access to I40. Nice and helpful staff.

10

Neil

19 May 2025

·

Stayed 1 night

Great place to stay for an overnight in Albuquerque. The area seemed safe, and there were many stores and restaurants within a short drive. The hotel had a nice game room for guests. Rooms were typical Home2 Suites rooms (which is to say, excellent). Everything was clean. Easy check in/out.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly praised for taste and selection. Some guests found the variety limited or items not replenished promptly.

Related guest reviews

8

yasmin

20 Mar 2023

·

Stayed 2 nights

This property was nice. The room was perfect for what I needed. I didn’t like however the breakfast when we got there everything was gone practically and you could hear the worker working in the back but he took his time in refilling everything. Didn’t eat there the next day because didn’t want to show up and everything you needed be empty. The pool was nice but small and the towels were ridiculously small as well. Floor was very slippery kept seeing kids fall all the time. Took them forever to get more towels in there.

10

Tina Michelle

3 Mar 2023

·

Stayed 2 nights

Comfy studio suite with a king bed. Check in was quick and easy. The location was perfect for our needs for work. Close to the airport but not too close. Roughly 10 min. It worked out perfect. Breakfast was not too bad, however, felt it could be a little better with more variety. That said, we were pleased and I would definitely stay here again

8

Carlotta

24 Apr 2025

·

Stayed 1 night

Breakfast was great

6

Steven

12 Aug 2023

·

Stayed 5 nights

Hated the handicap shower. Curtain too short. Had to wipe off the bathroom floor 4 feet out from the edge of the shower. Slipped and nearly fell. No hot water in the sink. No variety in breakast. No breakfast meats.

10

dawn

18 Nov 2025

·

Stayed 2 nights

It was in a great location. Breakfast was great. Service was excellent

8

Marisa

6 Apr 2025

·

Stayed 1 night

Enjoyed our stay. Everything was up to par. Breakfast was a wee bit underwhelming but we still ate nonetheless.

10

Lloyd

27 Feb 2024

·

Stayed 1 night

Check in was quick and easy. Hotel was nice and clean. I would skip their breakfast.

10

Kelly

26 Aug 2025

·

Stayed 1 night

I had a lovely stay, room was very clean, comfort level was high, was able to rest comfortably without any disturbances and enjoyed the atmosphere. Breakfast was great! Enjoyed my stay so much will consider staying again! Location was also close to so many fun coffee shops and essentials.

10

Sarah

23 Jun 2025

·

Stayed 1 night

This is a nice, clean hotel. The rooms are set up more like suites with a mini kitchen and living room area. So much nicer than staying in a regular hotel room. The staff was very friendly and helpful. The facility is very clean. The breakfast selection is pretty good too. We would definitely stay here again

10

Chanelle

17 Jun 2025

·

Stayed 2 nights

Very comfortable. Fit our family of 5 with 2 boy teens easily. Room is like a little apartment. Breakfasts and lobby were on point.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$135
February	US$134
March	US$157
April	US$162
May	US$160
June	US$166
July	US$153
August	US$146
September	US$164
October	US$214
November	US$134
December	US$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $225	15 $265	16	17 $221	18 $205	19 $184
20 $139	21 $174	22 $175	23 $178	24 $222	25 $175	26 $144
27 $150	28 $175	29 $174	30 $186

Su	Mo	Tu	We	Th	Fr	Sa
				1 $213	2 $476	3
4 $408	5 $320	6 $340	7 $412	8 $442	9	10 $465
11 $226	12 $190	13 $188	14 $178	15 $179	16 $204	17 $180
18 $146	19 $166	20 $220	21 $221	22 $198	23 $220	24 $168
25 $136	26 $141	27 $156	28 $148	29 $150	30 $147	31 $166

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About this property

Location

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What guests think

Property policies

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