Blue Piano
US$106
/ night
Avg. for October
Prices for Blue Piano
Select dates to see prices and availability
US$106
/ night
Avg. for October
Monthly average prices
Nightly prices at Blue Piano average US$101 in the cheapest month (February) and US$113 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$103 |
| February | US$101 |
| March | US$104 |
| April | US$101 |
| May | US$102 |
| June | US$113 |
| July | US$102 |
| August | US$102 |
| September | US$104 |
| October | US$106 |
| November | US$111 |
| December | US$110 |
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Oct · US$106
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Most expensive: June (~US$113)
Cheapest: February (~US$101)
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Business amenities
Planning an event in Birmingham? This guesthouse has 689 square feet (64 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
At Blue Piano, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Rooms
Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided once per stay.
Location
With a stay at Blue Piano in Birmingham (Edgbaston), you'll be a short 5-minute walk from Broad Street and within 2 minutes by car from Utilita Arena Birmingham. This guesthouse is 1.2 mi (1.9 km) from The Mailbox and 1.2 mi (2 km) from University of Birmingham.
What's nearby
Hagley Road(0.1 Miles)
Five Ways Clock(0.2 Miles)
Broad Street(0.3 Miles)
Birmingham Botanical Gardens(0.5 Miles)
Gas Street Basin(0.6 Miles)
Brindleyplace(0.7 Miles)
National SEA LIFE Centre(0.8 Miles)
Shopping District(0.8 Miles)
LEGOLAND® Discovery Centre(0.9 Miles)
Industry and Genius(0.9 Miles)
Utilita Arena Birmingham(0.9 Miles)
Symphony Hall(0.9 Miles)
Centenary Square(0.9 Miles)
The Mailbox(1 Miles)
University of Birmingham(1 Miles)
The nearest major airport is Birmingham Airport (BHX)(11 Miles)
Free wi-fi
Garden
Coffee/Tea in Common Areas
Conference Space
Parking (Self) (free)
Fitness Center (nearby) (free)
Location
26 Harborne Rd, Westside, Birmingham, England, United Kingdom
Hagley Road (0.1 Miles)
Five Ways Clock (0.2 Miles)
Broad Street (0.3 Miles)
Birmingham Botanical Gardens (0.5 Miles)
Gas Street Basin (0.6 Miles)
Brindleyplace (0.7 Miles)
Room options
2
Standard Double Room
Room details
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
4
Deluxe Double Room
Room details
1 Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
4
Traditional Double Room
Room details
2 Large Double Beds
Sleeps 4
HeatingWi-Fi (Free)Private Bathroom
3
Executive Double Room
Room details
1 Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Separate Living Room
4
Family Double Room
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 4
HeatingWi-Fi (Free)Separate Bathtub and Shower
Guest reviews of Blue Piano
7.7
Good
Based on 463 verified reviews
Who stays here?
Business
19%
Couple
43%
Family
18%
Group
14%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Blue Piano, travellers describe a convenient base near Broad Street, trams and the Utilita Arena, with free but limited parking and generally spacious rooms that represent fair value for money for short stays.
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What guests think
Across reviews of Blue Piano, travellers describe a convenient base near Broad Street, trams and the Utilita Arena, with free but limited parking and generally spacious rooms that represent fair value for money for short stays.
Service feels inconsistent, with phone-based or self check-in and limited on-site staff; some guests found the team friendly and helpful, while others faced delays, non-24/7 reception, or even being unable to check in. Cleanliness ranges from spotless rooms to reports of mould, stains and pest evidence, alongside recurring maintenance issues like non-working TVs, plumbing problems and overheating radiators. When open, the on-site Asian restaurant is often praised and there is occasional live music, but breakfast is not provided and the venue may be closed at times. Expect a characterful, budget-friendly stay with trade-offs in consistency and maintenance.
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AI-generated summary based on recent guest reviews
Facilities
Free on-site parking is available but spaces are limited and first-come. An on-site restaurant with occasional live music operates, though opening appears inconsistent.
Related guest reviews
8
Michael
21 Nov 2023
·
Stayed 3 nights
Very easy to get to. Had great food and live music. My room was huge with very large windows that flooded the room with light. The tram was literally one block away.
Very easy to get to. Had great food and live music. My room was huge with very large windows that flooded the room with light. The tram was literally one block away.
10
Sandy
22 Nov 2025
·
Stayed 1 night
Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.
Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.
10
Jill
21 Sept 2025
·
Stayed 1 night
Parking was easily available at the front of the hotel. Rooms so comfy and clean. Definitively exceeded my expectations. Great location and easy walk to the Utilita steam. Excellent value for money will stay again
Parking was easily available at the front of the hotel. Rooms so comfy and clean. Definitively exceeded my expectations. Great location and easy walk to the Utilita steam. Excellent value for money will stay again
10
Tiara
18 May 2025
·
Stayed 2 nights
Lovely little guest house with the restaurant below it. The person at the checkout was welcoming and friendly, he brought my luggage up for me to my room which is really helpful because there's no lift, only stairs. Food was delicious (Asian-approved spiciness) and staff was nice. On the Sat evening when I was there , there had been a live band playing outside the restaurant area, they had a stage for live performances. Lovely atmosphere with good food and music. Although if you're trying to get an early rest when a live band is playing (think it ends around 12am) , it would be a bit challenging.. Only thing I would say is that the room doors are not auto-locked so you'll need to remember to lock your room door every time you come out -but it's still relatively safe because they've a main door to the rooms that's auto-locked. During outside of restaurant hours, there won't be anyone there but I was able to safely leave my luggage at the reception before coming back to pick it up about 2 hours later without any issues since the main entrance is auto-locked. Would definitely come back to stay if I'm attending an event nearby again. It's situated in a nice area of Birmingham as well, and Morrisons is just across the road.
Lovely little guest house with the restaurant below it. The person at the checkout was welcoming and friendly, he brought my luggage up for me to my room which is really helpful because there's no lift, only stairs. Food was delicious (Asian-approved spiciness) and staff was nice. On the Sat evening when I was there , there had been a live band playing outside the restaurant area, they had a stage for live performances. Lovely atmosphere with good food and music. Although if you're trying to get an early rest when a live band is playing (think it ends around 12am) , it would be a bit challenging.. Only thing I would say is that the room doors are not auto-locked so you'll need to remember to lock your room door every time you come out -but it's still relatively safe because they've a main door to the rooms that's auto-locked. During outside of restaurant hours, there won't be anyone there but I was able to safely leave my luggage at the reception before coming back to pick it up about 2 hours later without any issues since the main entrance is auto-locked. Would definitely come back to stay if I'm attending an event nearby again. It's situated in a nice area of Birmingham as well, and Morrisons is just across the road.
8
Dave
5 Jun 2025
·
Stayed 2 nights
Arriving at the door with a phone number to ring isnt the warmest of welcomes. Given key and found room in a lovely building. Room was large, good wifi, has parking, close to a big Morrisons, lots of positives. No breakfast offered, did try the food in evening. Far too salty and expensive for what it was. Big homeless problem local. Would stay again.
Arriving at the door with a phone number to ring isnt the warmest of welcomes. Given key and found room in a lovely building. Room was large, good wifi, has parking, close to a big Morrisons, lots of positives. No breakfast offered, did try the food in evening. Far too salty and expensive for what it was. Big homeless problem local. Would stay again.
10
Kimberley
29 Sept 2025
·
Stayed 1 night
On arrival at 3:30pm there was a telephone number to ring for check-in which worried us about what to expect. No one answered the phone number but then someone came to the door. He then phoned someone else who confirmed we were booked in. We were given our keys and instructions to enter the property ourselves. There was a restaurant set up but no one else around. It seemed more like an air bnb set up. Our room was very spacious, really lovely wallpaper and blinds. There was a mini fridge, tea and coffee supplies, a hanging rack and the bathroom contained both a double bath and a large shower cubicle. We were very happy with the room especially for the cost. There was free parking on the drive at the front of the property- this was limited so we were lucky with that. The quality bedding and bed were very comfortable and it was nice to have a couple of bucket chairs to sit in also. The room was spotless. In the morning we popped to Morrisons for a breakfast which was cheap and cheerful but filled the gap. We never saw another person at the hotel which felt a bit eerie but we heard people moving about so there were others there! We stayed as we went to a gig at the utilita arena and it was quite far from there but we got taxis so it was fine. I wouldn't recommend The blue piano for an independent stay and would certainly book again for us if needed.
On arrival at 3:30pm there was a telephone number to ring for check-in which worried us about what to expect. No one answered the phone number but then someone came to the door. He then phoned someone else who confirmed we were booked in. We were given our keys and instructions to enter the property ourselves. There was a restaurant set up but no one else around. It seemed more like an air bnb set up. Our room was very spacious, really lovely wallpaper and blinds. There was a mini fridge, tea and coffee supplies, a hanging rack and the bathroom contained both a double bath and a large shower cubicle. We were very happy with the room especially for the cost. There was free parking on the drive at the front of the property- this was limited so we were lucky with that. The quality bedding and bed were very comfortable and it was nice to have a couple of bucket chairs to sit in also. The room was spotless. In the morning we popped to Morrisons for a breakfast which was cheap and cheerful but filled the gap. We never saw another person at the hotel which felt a bit eerie but we heard people moving about so there were others there! We stayed as we went to a gig at the utilita arena and it was quite far from there but we got taxis so it was fine. I wouldn't recommend The blue piano for an independent stay and would certainly book again for us if needed.
10
Colin
10 Jun 2024
·
Stayed 1 night
Absolute cracker of a place, free parking 5 minute walk to Broad Street, 1 minute walk to trams for city access..
Absolute cracker of a place, free parking 5 minute walk to Broad Street, 1 minute walk to trams for city access..
6
Dawn
20 Jun 2025
·
Stayed 1 night
Liked - brilliant location, clean, comfortable, good value Disliked - building closed up and hsd to call to check in, supposed to have a bar and restaurant but no sign of them being open
Liked - brilliant location, clean, comfortable, good value Disliked - building closed up and hsd to call to check in, supposed to have a bar and restaurant but no sign of them being open
8
Damon
14 Sept 2025
·
Stayed 1 night
Hotel was easy to find. Limited parking but we did manage to park for free. Staff were great and very friendly. We ate in the Thai restaurant and have to say the food was amazing. Room was spacious if a little dated but for what we paid it was far more than adequate. Bathroom was also huge. The bed was a little creaky and a bit hard. The TV also didn't seem to get any channels but we weren't overly bothered. No breakfast is offered but we went to Boston Tea Party which is less than 5 mins down the road.
Hotel was easy to find. Limited parking but we did manage to park for free. Staff were great and very friendly. We ate in the Thai restaurant and have to say the food was amazing. Room was spacious if a little dated but for what we paid it was far more than adequate. Bathroom was also huge. The bed was a little creaky and a bit hard. The TV also didn't seem to get any channels but we weren't overly bothered. No breakfast is offered but we went to Boston Tea Party which is less than 5 mins down the road.
10
Charley
9 Dec 2025
·
Stayed 1 night
Brilliant room, free parking, great location
Brilliant room, free parking, great location
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean or spotless, but others reported stains, mould, damaged fixtures and occasional pest evidence. Housekeeping and maintenance standards vary significantly between rooms.
Related guest reviews
6
Laura
25 Sept 2025
·
Stayed 1 night
Stains on carpet and there was no light at all working in the bathroom however there were no staff on sight to discuss this with Only saw a staff member when we checked in but other than that, it was all phone contact or a basket at the front asking you to check out and place your key in it. Room itself was okay, clean but huge old stain on carpet next to the bed which was very visible and off putting Location was ideal as it was a 15 min walk to the Utilita arena
Stains on carpet and there was no light at all working in the bathroom however there were no staff on sight to discuss this with Only saw a staff member when we checked in but other than that, it was all phone contact or a basket at the front asking you to check out and place your key in it. Room itself was okay, clean but huge old stain on carpet next to the bed which was very visible and off putting Location was ideal as it was a 15 min walk to the Utilita arena
8
Samantha
4 Oct 2023
·
Stayed 1 night
Room was a little tired, evidence of damp in the bathroom and the shower curtain needs replacing for the same reason. TV channels were not good, had to download regular TV channel apps rather than just having freeview TV. Food in the restaurant was excellent and onsite parking good.
Room was a little tired, evidence of damp in the bathroom and the shower curtain needs replacing for the same reason. TV channels were not good, had to download regular TV channel apps rather than just having freeview TV. Food in the restaurant was excellent and onsite parking good.
10
Sandy
22 Nov 2025
·
Stayed 1 night
Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.
Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.
10
Jill
21 Sept 2025
·
Stayed 1 night
Parking was easily available at the front of the hotel. Rooms so comfy and clean. Definitively exceeded my expectations. Great location and easy walk to the Utilita steam. Excellent value for money will stay again
Parking was easily available at the front of the hotel. Rooms so comfy and clean. Definitively exceeded my expectations. Great location and easy walk to the Utilita steam. Excellent value for money will stay again
6
LEE
21 Jul 2023
·
Stayed 1 night
Arrived to find space for 6 cars, three either side of front door but 4 spaces taken and a few would be hard pushed to get into the 2 spare. Room was very spacious and clean as was bathroom. Read reviews about noise and for me it wasn't too bad but each to their own. TV didn't work, toilet wouldn't flush and shower almost overflowed so had to get out.
Arrived to find space for 6 cars, three either side of front door but 4 spaces taken and a few would be hard pushed to get into the 2 spare. Room was very spacious and clean as was bathroom. Read reviews about noise and for me it wasn't too bad but each to their own. TV didn't work, toilet wouldn't flush and shower almost overflowed so had to get out.
2
Tanya
9 Jul 2025
·
Stayed 1 night
I don't know where to start...I can only presume that any positive reviews or ratings of these premises must clearly be based on the restaurant rather than the rooms. Everything in this room was filthy. There was evidence of vermin, cockroach traps under the bed, broken sink, torn curtains, the windows do not shut. Smashed windows seen on the outside of the building. The only evidence that this was the same property as the one advertised on the website was the blue piano in the entrance. No staff available after 9pm. Absolutely no way is this a 3 star property. Avoid!
I don't know where to start...I can only presume that any positive reviews or ratings of these premises must clearly be based on the restaurant rather than the rooms. Everything in this room was filthy. There was evidence of vermin, cockroach traps under the bed, broken sink, torn curtains, the windows do not shut. Smashed windows seen on the outside of the building. The only evidence that this was the same property as the one advertised on the website was the blue piano in the entrance. No staff available after 9pm. Absolutely no way is this a 3 star property. Avoid!
6
Sarah
19 May 2024
·
Stayed 1 night
Welcomed and told where the room was. Tired property, with mold in the shower room, stains on the carpet and the carpet gripper was very loose. Bed was super soft and the pillows were flat
Welcomed and told where the room was. Tired property, with mold in the shower room, stains on the carpet and the carpet gripper was very loose. Bed was super soft and the pillows were flat
8
Adrian C
27 Nov 2025
·
Stayed 1 night
It has been an very good stay. Practical location, quiet, safe area, comfy bed, warm, clean, spotless bathroom, quality soap/shampoo, helpful staff. The only issue was that I was given a room underneath another guest and the noise was noticeable. The hotel was not full so allowing a better experience noise-wise would have been possible. But again this is a good value hotel in Birmingham. The restaurant seemed nice as well. Thank you.
It has been an very good stay. Practical location, quiet, safe area, comfy bed, warm, clean, spotless bathroom, quality soap/shampoo, helpful staff. The only issue was that I was given a room underneath another guest and the noise was noticeable. The hotel was not full so allowing a better experience noise-wise would have been possible. But again this is a good value hotel in Birmingham. The restaurant seemed nice as well. Thank you.
10
Kimberley
29 Sept 2025
·
Stayed 1 night
On arrival at 3:30pm there was a telephone number to ring for check-in which worried us about what to expect. No one answered the phone number but then someone came to the door. He then phoned someone else who confirmed we were booked in. We were given our keys and instructions to enter the property ourselves. There was a restaurant set up but no one else around. It seemed more like an air bnb set up. Our room was very spacious, really lovely wallpaper and blinds. There was a mini fridge, tea and coffee supplies, a hanging rack and the bathroom contained both a double bath and a large shower cubicle. We were very happy with the room especially for the cost. There was free parking on the drive at the front of the property- this was limited so we were lucky with that. The quality bedding and bed were very comfortable and it was nice to have a couple of bucket chairs to sit in also. The room was spotless. In the morning we popped to Morrisons for a breakfast which was cheap and cheerful but filled the gap. We never saw another person at the hotel which felt a bit eerie but we heard people moving about so there were others there! We stayed as we went to a gig at the utilita arena and it was quite far from there but we got taxis so it was fine. I wouldn't recommend The blue piano for an independent stay and would certainly book again for us if needed.
On arrival at 3:30pm there was a telephone number to ring for check-in which worried us about what to expect. No one answered the phone number but then someone came to the door. He then phoned someone else who confirmed we were booked in. We were given our keys and instructions to enter the property ourselves. There was a restaurant set up but no one else around. It seemed more like an air bnb set up. Our room was very spacious, really lovely wallpaper and blinds. There was a mini fridge, tea and coffee supplies, a hanging rack and the bathroom contained both a double bath and a large shower cubicle. We were very happy with the room especially for the cost. There was free parking on the drive at the front of the property- this was limited so we were lucky with that. The quality bedding and bed were very comfortable and it was nice to have a couple of bucket chairs to sit in also. The room was spotless. In the morning we popped to Morrisons for a breakfast which was cheap and cheerful but filled the gap. We never saw another person at the hotel which felt a bit eerie but we heard people moving about so there were others there! We stayed as we went to a gig at the utilita arena and it was quite far from there but we got taxis so it was fine. I wouldn't recommend The blue piano for an independent stay and would certainly book again for us if needed.
2
Tim
1 Nov 2024
·
Stayed 1 night
Mould in the bathroom. Shower curtain not adequate Radiator on hot all night, no way of turning it off Dining room cold and cheerless. Staff indifferent.
Mould in the bathroom. Shower curtain not adequate Radiator on hot all night, no way of turning it off Dining room cold and cheerless. Staff indifferent.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable, but the decor is dated and there are recurring maintenance issues such as non-working TVs, plumbing faults, broken fittings and overheating with limited control. Some guests noted noise from other rooms or live music.
Related guest reviews
10
Tiara
18 May 2025
·
Stayed 2 nights
Lovely little guest house with the restaurant below it. The person at the checkout was welcoming and friendly, he brought my luggage up for me to my room which is really helpful because there's no lift, only stairs. Food was delicious (Asian-approved spiciness) and staff was nice. On the Sat evening when I was there , there had been a live band playing outside the restaurant area, they had a stage for live performances. Lovely atmosphere with good food and music. Although if you're trying to get an early rest when a live band is playing (think it ends around 12am) , it would be a bit challenging.. Only thing I would say is that the room doors are not auto-locked so you'll need to remember to lock your room door every time you come out -but it's still relatively safe because they've a main door to the rooms that's auto-locked. During outside of restaurant hours, there won't be anyone there but I was able to safely leave my luggage at the reception before coming back to pick it up about 2 hours later without any issues since the main entrance is auto-locked. Would definitely come back to stay if I'm attending an event nearby again. It's situated in a nice area of Birmingham as well, and Morrisons is just across the road.
Lovely little guest house with the restaurant below it. The person at the checkout was welcoming and friendly, he brought my luggage up for me to my room which is really helpful because there's no lift, only stairs. Food was delicious (Asian-approved spiciness) and staff was nice. On the Sat evening when I was there , there had been a live band playing outside the restaurant area, they had a stage for live performances. Lovely atmosphere with good food and music. Although if you're trying to get an early rest when a live band is playing (think it ends around 12am) , it would be a bit challenging.. Only thing I would say is that the room doors are not auto-locked so you'll need to remember to lock your room door every time you come out -but it's still relatively safe because they've a main door to the rooms that's auto-locked. During outside of restaurant hours, there won't be anyone there but I was able to safely leave my luggage at the reception before coming back to pick it up about 2 hours later without any issues since the main entrance is auto-locked. Would definitely come back to stay if I'm attending an event nearby again. It's situated in a nice area of Birmingham as well, and Morrisons is just across the road.
2
James
6 Nov 2025
·
Stayed 2 nights
The TV didn’t work. I asked for it to be repaired, they said it couldn’t be. They clearly didn’t care. When the bath emptied it filled (literally filled) the shower tray with dirty water. They mopped it up but again clearly didn’t care. They said it was a 24/7 reception, it was not - it closed at 9pm and didn’t open at all in the morning. No breakfast was available. Please avoid this place, you deserve better.
The TV didn’t work. I asked for it to be repaired, they said it couldn’t be. They clearly didn’t care. When the bath emptied it filled (literally filled) the shower tray with dirty water. They mopped it up but again clearly didn’t care. They said it was a 24/7 reception, it was not - it closed at 9pm and didn’t open at all in the morning. No breakfast was available. Please avoid this place, you deserve better.
6
kathryn
27 Oct 2024
·
Stayed 1 night
Arriving at the property, it looked lovely, once inside it was quite dated. If you have trouble walking there are three flights of stairs with no lift, Lucky that wasn’t the case for us. Once in our room the heat nearly knocked you out.It was ridiculous, we were in able to turn the radiators down as the knob had been snapped off. Also reported to reception that the TV did not work, a member of staff came to try n fix it but to no avail. I asked could he change it with another TV in an empty room whilst we were out. Upon our return, nothing had been done. Will not be visiting again.
Arriving at the property, it looked lovely, once inside it was quite dated. If you have trouble walking there are three flights of stairs with no lift, Lucky that wasn’t the case for us. Once in our room the heat nearly knocked you out.It was ridiculous, we were in able to turn the radiators down as the knob had been snapped off. Also reported to reception that the TV did not work, a member of staff came to try n fix it but to no avail. I asked could he change it with another TV in an empty room whilst we were out. Upon our return, nothing had been done. Will not be visiting again.
6
LEE
21 Jul 2023
·
Stayed 1 night
Arrived to find space for 6 cars, three either side of front door but 4 spaces taken and a few would be hard pushed to get into the 2 spare. Room was very spacious and clean as was bathroom. Read reviews about noise and for me it wasn't too bad but each to their own. TV didn't work, toilet wouldn't flush and shower almost overflowed so had to get out.
Arrived to find space for 6 cars, three either side of front door but 4 spaces taken and a few would be hard pushed to get into the 2 spare. Room was very spacious and clean as was bathroom. Read reviews about noise and for me it wasn't too bad but each to their own. TV didn't work, toilet wouldn't flush and shower almost overflowed so had to get out.
8
Adrian C
27 Nov 2025
·
Stayed 1 night
It has been an very good stay. Practical location, quiet, safe area, comfy bed, warm, clean, spotless bathroom, quality soap/shampoo, helpful staff. The only issue was that I was given a room underneath another guest and the noise was noticeable. The hotel was not full so allowing a better experience noise-wise would have been possible. But again this is a good value hotel in Birmingham. The restaurant seemed nice as well. Thank you.
It has been an very good stay. Practical location, quiet, safe area, comfy bed, warm, clean, spotless bathroom, quality soap/shampoo, helpful staff. The only issue was that I was given a room underneath another guest and the noise was noticeable. The hotel was not full so allowing a better experience noise-wise would have been possible. But again this is a good value hotel in Birmingham. The restaurant seemed nice as well. Thank you.
10
Kimberley
29 Sept 2025
·
Stayed 1 night
On arrival at 3:30pm there was a telephone number to ring for check-in which worried us about what to expect. No one answered the phone number but then someone came to the door. He then phoned someone else who confirmed we were booked in. We were given our keys and instructions to enter the property ourselves. There was a restaurant set up but no one else around. It seemed more like an air bnb set up. Our room was very spacious, really lovely wallpaper and blinds. There was a mini fridge, tea and coffee supplies, a hanging rack and the bathroom contained both a double bath and a large shower cubicle. We were very happy with the room especially for the cost. There was free parking on the drive at the front of the property- this was limited so we were lucky with that. The quality bedding and bed were very comfortable and it was nice to have a couple of bucket chairs to sit in also. The room was spotless. In the morning we popped to Morrisons for a breakfast which was cheap and cheerful but filled the gap. We never saw another person at the hotel which felt a bit eerie but we heard people moving about so there were others there! We stayed as we went to a gig at the utilita arena and it was quite far from there but we got taxis so it was fine. I wouldn't recommend The blue piano for an independent stay and would certainly book again for us if needed.
On arrival at 3:30pm there was a telephone number to ring for check-in which worried us about what to expect. No one answered the phone number but then someone came to the door. He then phoned someone else who confirmed we were booked in. We were given our keys and instructions to enter the property ourselves. There was a restaurant set up but no one else around. It seemed more like an air bnb set up. Our room was very spacious, really lovely wallpaper and blinds. There was a mini fridge, tea and coffee supplies, a hanging rack and the bathroom contained both a double bath and a large shower cubicle. We were very happy with the room especially for the cost. There was free parking on the drive at the front of the property- this was limited so we were lucky with that. The quality bedding and bed were very comfortable and it was nice to have a couple of bucket chairs to sit in also. The room was spotless. In the morning we popped to Morrisons for a breakfast which was cheap and cheerful but filled the gap. We never saw another person at the hotel which felt a bit eerie but we heard people moving about so there were others there! We stayed as we went to a gig at the utilita arena and it was quite far from there but we got taxis so it was fine. I wouldn't recommend The blue piano for an independent stay and would certainly book again for us if needed.
8
Ricardo
1 Jul 2025
·
Stayed 2 nights
It was very quiet and comfortable. We only saw one other soul during our stay, a man who briefly emerged from a doorway to give us our room key. Further staff communication is indicated by mobile phone numbers sellotaped to doors and other surfaces. The extractor fan in the bathroom didn't work and the room was rather stuffy in the heatwave - a small fan helped a bit. We had a very nice breakfast at Boston Tea Party, a few metres away.
It was very quiet and comfortable. We only saw one other soul during our stay, a man who briefly emerged from a doorway to give us our room key. Further staff communication is indicated by mobile phone numbers sellotaped to doors and other surfaces. The extractor fan in the bathroom didn't work and the room was rather stuffy in the heatwave - a small fan helped a bit. We had a very nice breakfast at Boston Tea Party, a few metres away.
6
Mark
9 Apr 2025
·
Stayed 1 night
Stopped over and have to say for the price i paid i was disappointed with the room. Its very old and tired in needxof a refurbishment
Stopped over and have to say for the price i paid i was disappointed with the room. Its very old and tired in needxof a refurbishment
8
Damon
14 Sept 2025
·
Stayed 1 night
Hotel was easy to find. Limited parking but we did manage to park for free. Staff were great and very friendly. We ate in the Thai restaurant and have to say the food was amazing. Room was spacious if a little dated but for what we paid it was far more than adequate. Bathroom was also huge. The bed was a little creaky and a bit hard. The TV also didn't seem to get any channels but we weren't overly bothered. No breakfast is offered but we went to Boston Tea Party which is less than 5 mins down the road.
Hotel was easy to find. Limited parking but we did manage to park for free. Staff were great and very friendly. We ate in the Thai restaurant and have to say the food was amazing. Room was spacious if a little dated but for what we paid it was far more than adequate. Bathroom was also huge. The bed was a little creaky and a bit hard. The TV also didn't seem to get any channels but we weren't overly bothered. No breakfast is offered but we went to Boston Tea Party which is less than 5 mins down the road.
10
Greg
1 Feb 2024
·
Stayed 1 night
The room was very spacious, warm and comfortable. It was ideally situated for where I needed to be. The bar / restaurant was not at all busy, so there was no noise to speak of. My room was on the furst floor and I had a fantastic sleep. My only slight reservation about the room was a broken bath panel. It dated the bathroom, whish was otherwise spacious and clean. Will definitely be staying here again.
The room was very spacious, warm and comfortable. It was ideally situated for where I needed to be. The bar / restaurant was not at all busy, so there was no noise to speak of. My room was on the furst floor and I had a fantastic sleep. My only slight reservation about the room was a broken bath panel. It dated the bathroom, whish was otherwise spacious and clean. Will definitely be staying here again.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: some guests found staff friendly, welcoming and responsive, but many experienced phone-based or unattended check-in, limited hours and slow responses, and in a few cases were unable to check in.
Related guest reviews
10
Sandy
22 Nov 2025
·
Stayed 1 night
Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.
Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.
2
James
6 Nov 2025
·
Stayed 2 nights
The TV didn’t work. I asked for it to be repaired, they said it couldn’t be. They clearly didn’t care. When the bath emptied it filled (literally filled) the shower tray with dirty water. They mopped it up but again clearly didn’t care. They said it was a 24/7 reception, it was not - it closed at 9pm and didn’t open at all in the morning. No breakfast was available. Please avoid this place, you deserve better.
The TV didn’t work. I asked for it to be repaired, they said it couldn’t be. They clearly didn’t care. When the bath emptied it filled (literally filled) the shower tray with dirty water. They mopped it up but again clearly didn’t care. They said it was a 24/7 reception, it was not - it closed at 9pm and didn’t open at all in the morning. No breakfast was available. Please avoid this place, you deserve better.
4
Kayleigh
24 Jun 2025
·
Stayed 1 night
Room was fine, area was ok. Short walk to tram stop. Check in was very difficult though. Called a number, gave us the door code, told us to find a key in a basket and go to that room. Nobody around at all! Went to the room and went out for the night to a concert. 4 missed calls, 10:40pm being the last after the concert had finished, my partner had a text asking “is this [surname]?” and asking for payment. If they sorted check in, they’d get payment then! Getting back at 11:45pm, tired and having travelled 5 hours in the day to meet someone when you’re back in the premises so you can pay just felt awkward, uninviting and made a bit of a vibe
Room was fine, area was ok. Short walk to tram stop. Check in was very difficult though. Called a number, gave us the door code, told us to find a key in a basket and go to that room. Nobody around at all! Went to the room and went out for the night to a concert. 4 missed calls, 10:40pm being the last after the concert had finished, my partner had a text asking “is this [surname]?” and asking for payment. If they sorted check in, they’d get payment then! Getting back at 11:45pm, tired and having travelled 5 hours in the day to meet someone when you’re back in the premises so you can pay just felt awkward, uninviting and made a bit of a vibe
8
Paula
25 Sept 2023
·
Stayed 1 night
Door handle fell off and someone came and fixed it immediately, and we’re very pleasant about it .
Door handle fell off and someone came and fixed it immediately, and we’re very pleasant about it .
2
Yogesh
28 Aug 2024
·
Stayed 1 night
Though booked and paid for, I was not able to check in and had to find another hotel for overnight stay.
Though booked and paid for, I was not able to check in and had to find another hotel for overnight stay.
6
Dawn
20 Jun 2025
·
Stayed 1 night
Liked - brilliant location, clean, comfortable, good value Disliked - building closed up and hsd to call to check in, supposed to have a bar and restaurant but no sign of them being open
Liked - brilliant location, clean, comfortable, good value Disliked - building closed up and hsd to call to check in, supposed to have a bar and restaurant but no sign of them being open
8
Alessandro
16 May 2024
·
Stayed 2 nights
I was lucky to have a late check in due to traffic on my way, the guy waited kindly long for my arrival.
I was lucky to have a late check in due to traffic on my way, the guy waited kindly long for my arrival.
10
Anthony
27 Nov 2024
·
Stayed 1 night
Very warm welcome and allowed to check in early without any issue. Pleasant stay throughout.
Very warm welcome and allowed to check in early without any issue. Pleasant stay throughout.
6
Ron
17 Jul 2025
·
Stayed 1 night
We had to phone for someone. Sadly, check-in was slow in waiting for someone to come and attend. Basic room which AA would give 2 star rating. Photos online of parking shows tarmac but its actually pebbled. It is clean and a fan waa supplied. Plenty of tea & coffee in the room. Easy walking distance to city centre for utilita arena and plenty of places to eat and drink, which are open very late
We had to phone for someone. Sadly, check-in was slow in waiting for someone to come and attend. Basic room which AA would give 2 star rating. Photos online of parking shows tarmac but its actually pebbled. It is clean and a fan waa supplied. Plenty of tea & coffee in the room. Easy walking distance to city centre for utilita arena and plenty of places to eat and drink, which are open very late
2
Jan
9 Apr 2024
·
Stayed 1 night
DO NOT BOOK! Property is closed down and no one was there. Front door was locked, spent 20 minutes in rain pressing buzzer, knocking on door and called numbers for management company that was posted on door but every call went to voice mail. After travelling from Canada we were totally pissed off having to have book another hotel for night. Refund please Expedia...
DO NOT BOOK! Property is closed down and no one was there. Front door was locked, spent 20 minutes in rain pressing buzzer, knocking on door and called numbers for management company that was posted on door but every call went to voice mail. After travelling from Canada we were totally pissed off having to have book another hotel for night. Refund please Expedia...
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AI-generated summary based on recent guest reviews
Location
Location is convenient for Broad Street, the city centre, tram stops and the Utilita Arena, with many walking there; however, some found the walk longer than advertised. The neighbourhood is generally described as quiet and safe, with shops nearby.
Related guest reviews
8
Michael
21 Nov 2023
·
Stayed 3 nights
Very easy to get to. Had great food and live music. My room was huge with very large windows that flooded the room with light. The tram was literally one block away.
Very easy to get to. Had great food and live music. My room was huge with very large windows that flooded the room with light. The tram was literally one block away.
10
Sandy
22 Nov 2025
·
Stayed 1 night
Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.
Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.
10
Jill
21 Sept 2025
·
Stayed 1 night
Parking was easily available at the front of the hotel. Rooms so comfy and clean. Definitively exceeded my expectations. Great location and easy walk to the Utilita steam. Excellent value for money will stay again
Parking was easily available at the front of the hotel. Rooms so comfy and clean. Definitively exceeded my expectations. Great location and easy walk to the Utilita steam. Excellent value for money will stay again
8
Adrian C
27 Nov 2025
·
Stayed 1 night
It has been an very good stay. Practical location, quiet, safe area, comfy bed, warm, clean, spotless bathroom, quality soap/shampoo, helpful staff. The only issue was that I was given a room underneath another guest and the noise was noticeable. The hotel was not full so allowing a better experience noise-wise would have been possible. But again this is a good value hotel in Birmingham. The restaurant seemed nice as well. Thank you.
It has been an very good stay. Practical location, quiet, safe area, comfy bed, warm, clean, spotless bathroom, quality soap/shampoo, helpful staff. The only issue was that I was given a room underneath another guest and the noise was noticeable. The hotel was not full so allowing a better experience noise-wise would have been possible. But again this is a good value hotel in Birmingham. The restaurant seemed nice as well. Thank you.
8
Ricardo
1 Jul 2025
·
Stayed 2 nights
It was very quiet and comfortable. We only saw one other soul during our stay, a man who briefly emerged from a doorway to give us our room key. Further staff communication is indicated by mobile phone numbers sellotaped to doors and other surfaces. The extractor fan in the bathroom didn't work and the room was rather stuffy in the heatwave - a small fan helped a bit. We had a very nice breakfast at Boston Tea Party, a few metres away.
It was very quiet and comfortable. We only saw one other soul during our stay, a man who briefly emerged from a doorway to give us our room key. Further staff communication is indicated by mobile phone numbers sellotaped to doors and other surfaces. The extractor fan in the bathroom didn't work and the room was rather stuffy in the heatwave - a small fan helped a bit. We had a very nice breakfast at Boston Tea Party, a few metres away.
10
Tereza
12 Oct 2025
·
Stayed 1 night
The place was nice and good location! Staff very nice also!
The place was nice and good location! Staff very nice also!
10
Colin
10 Jun 2024
·
Stayed 1 night
Absolute cracker of a place, free parking 5 minute walk to Broad Street, 1 minute walk to trams for city access..
Absolute cracker of a place, free parking 5 minute walk to Broad Street, 1 minute walk to trams for city access..
8
Lee
21 Aug 2024
·
Stayed 1 night
Comfortable and simple room. Quiet area perfect for a couple night stay
Comfortable and simple room. Quiet area perfect for a couple night stay
10
Chrissie
20 May 2024
·
Stayed 1 night
Lovely quaint hotel, needs updating a little but liked the character to it. The lady who greeted us was very helpful. Perfect location for us going to the utilita arena as only 15 min walk, had breakfast the next day at a place a few doors down and got 20% off because of us staying at the blue piano.
Lovely quaint hotel, needs updating a little but liked the character to it. The lady who greeted us was very helpful. Perfect location for us going to the utilita arena as only 15 min walk, had breakfast the next day at a place a few doors down and got 20% off because of us staying at the blue piano.
6
Ron
17 Jul 2025
·
Stayed 1 night
We had to phone for someone. Sadly, check-in was slow in waiting for someone to come and attend. Basic room which AA would give 2 star rating. Photos online of parking shows tarmac but its actually pebbled. It is clean and a fan waa supplied. Plenty of tea & coffee in the room. Easy walking distance to city centre for utilita arena and plenty of places to eat and drink, which are open very late
We had to phone for someone. Sadly, check-in was slow in waiting for someone to come and attend. Basic room which AA would give 2 star rating. Photos online of parking shows tarmac but its actually pebbled. It is clean and a fan waa supplied. Plenty of tea & coffee in the room. Easy walking distance to city centre for utilita arena and plenty of places to eat and drink, which are open very late
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AI-generated summary based on recent guest reviews
Dining
The on-site Asian restaurant is frequently praised for tasty food and occasional live music, but breakfast is not provided and opening can be limited; a few guests found dishes too salty or the dining room cold. Nearby cafes are commonly used for breakfast.
Related guest reviews
8
Michael
21 Nov 2023
·
Stayed 3 nights
Very easy to get to. Had great food and live music. My room was huge with very large windows that flooded the room with light. The tram was literally one block away.
Very easy to get to. Had great food and live music. My room was huge with very large windows that flooded the room with light. The tram was literally one block away.
8
Samantha
4 Oct 2023
·
Stayed 1 night
Room was a little tired, evidence of damp in the bathroom and the shower curtain needs replacing for the same reason. TV channels were not good, had to download regular TV channel apps rather than just having freeview TV. Food in the restaurant was excellent and onsite parking good.
Room was a little tired, evidence of damp in the bathroom and the shower curtain needs replacing for the same reason. TV channels were not good, had to download regular TV channel apps rather than just having freeview TV. Food in the restaurant was excellent and onsite parking good.
10
hannah
30 Sept 2024
·
Stayed 1 night
I loved the food options on the menu it was a nice change from the hotels i go to
I loved the food options on the menu it was a nice change from the hotels i go to
10
Tiara
18 May 2025
·
Stayed 2 nights
Lovely little guest house with the restaurant below it. The person at the checkout was welcoming and friendly, he brought my luggage up for me to my room which is really helpful because there's no lift, only stairs. Food was delicious (Asian-approved spiciness) and staff was nice. On the Sat evening when I was there , there had been a live band playing outside the restaurant area, they had a stage for live performances. Lovely atmosphere with good food and music. Although if you're trying to get an early rest when a live band is playing (think it ends around 12am) , it would be a bit challenging.. Only thing I would say is that the room doors are not auto-locked so you'll need to remember to lock your room door every time you come out -but it's still relatively safe because they've a main door to the rooms that's auto-locked. During outside of restaurant hours, there won't be anyone there but I was able to safely leave my luggage at the reception before coming back to pick it up about 2 hours later without any issues since the main entrance is auto-locked. Would definitely come back to stay if I'm attending an event nearby again. It's situated in a nice area of Birmingham as well, and Morrisons is just across the road.
Lovely little guest house with the restaurant below it. The person at the checkout was welcoming and friendly, he brought my luggage up for me to my room which is really helpful because there's no lift, only stairs. Food was delicious (Asian-approved spiciness) and staff was nice. On the Sat evening when I was there , there had been a live band playing outside the restaurant area, they had a stage for live performances. Lovely atmosphere with good food and music. Although if you're trying to get an early rest when a live band is playing (think it ends around 12am) , it would be a bit challenging.. Only thing I would say is that the room doors are not auto-locked so you'll need to remember to lock your room door every time you come out -but it's still relatively safe because they've a main door to the rooms that's auto-locked. During outside of restaurant hours, there won't be anyone there but I was able to safely leave my luggage at the reception before coming back to pick it up about 2 hours later without any issues since the main entrance is auto-locked. Would definitely come back to stay if I'm attending an event nearby again. It's situated in a nice area of Birmingham as well, and Morrisons is just across the road.
6
kathryn
27 Oct 2024
·
Stayed 1 night
Arriving at the property, it looked lovely, once inside it was quite dated. If you have trouble walking there are three flights of stairs with no lift, Lucky that wasn’t the case for us. Once in our room the heat nearly knocked you out.It was ridiculous, we were in able to turn the radiators down as the knob had been snapped off. Also reported to reception that the TV did not work, a member of staff came to try n fix it but to no avail. I asked could he change it with another TV in an empty room whilst we were out. Upon our return, nothing had been done. Will not be visiting again.
Arriving at the property, it looked lovely, once inside it was quite dated. If you have trouble walking there are three flights of stairs with no lift, Lucky that wasn’t the case for us. Once in our room the heat nearly knocked you out.It was ridiculous, we were in able to turn the radiators down as the knob had been snapped off. Also reported to reception that the TV did not work, a member of staff came to try n fix it but to no avail. I asked could he change it with another TV in an empty room whilst we were out. Upon our return, nothing had been done. Will not be visiting again.
8
Dave
5 Jun 2025
·
Stayed 2 nights
Arriving at the door with a phone number to ring isnt the warmest of welcomes. Given key and found room in a lovely building. Room was large, good wifi, has parking, close to a big Morrisons, lots of positives. No breakfast offered, did try the food in evening. Far too salty and expensive for what it was. Big homeless problem local. Would stay again.
Arriving at the door with a phone number to ring isnt the warmest of welcomes. Given key and found room in a lovely building. Room was large, good wifi, has parking, close to a big Morrisons, lots of positives. No breakfast offered, did try the food in evening. Far too salty and expensive for what it was. Big homeless problem local. Would stay again.
8
Paul
28 Jul 2024
·
Stayed 1 night
First time we have had a good amount of coffee and milk in the room. Blue piano was unique in its decor, food, and outside garden facilities.
First time we have had a good amount of coffee and milk in the room. Blue piano was unique in its decor, food, and outside garden facilities.
6
Dawn
20 Jun 2025
·
Stayed 1 night
Liked - brilliant location, clean, comfortable, good value Disliked - building closed up and hsd to call to check in, supposed to have a bar and restaurant but no sign of them being open
Liked - brilliant location, clean, comfortable, good value Disliked - building closed up and hsd to call to check in, supposed to have a bar and restaurant but no sign of them being open
8
Damon
14 Sept 2025
·
Stayed 1 night
Hotel was easy to find. Limited parking but we did manage to park for free. Staff were great and very friendly. We ate in the Thai restaurant and have to say the food was amazing. Room was spacious if a little dated but for what we paid it was far more than adequate. Bathroom was also huge. The bed was a little creaky and a bit hard. The TV also didn't seem to get any channels but we weren't overly bothered. No breakfast is offered but we went to Boston Tea Party which is less than 5 mins down the road.
Hotel was easy to find. Limited parking but we did manage to park for free. Staff were great and very friendly. We ate in the Thai restaurant and have to say the food was amazing. Room was spacious if a little dated but for what we paid it was far more than adequate. Bathroom was also huge. The bed was a little creaky and a bit hard. The TV also didn't seem to get any channels but we weren't overly bothered. No breakfast is offered but we went to Boston Tea Party which is less than 5 mins down the road.
10
Greg
1 Feb 2024
·
Stayed 1 night
The room was very spacious, warm and comfortable. It was ideally situated for where I needed to be. The bar / restaurant was not at all busy, so there was no noise to speak of. My room was on the furst floor and I had a fantastic sleep. My only slight reservation about the room was a broken bath panel. It dated the bathroom, whish was otherwise spacious and clean. Will definitely be staying here again.
The room was very spacious, warm and comfortable. It was ideally situated for where I needed to be. The bar / restaurant was not at all busy, so there was no noise to speak of. My room was on the furst floor and I had a fantastic sleep. My only slight reservation about the room was a broken bath panel. It dated the bathroom, whish was otherwise spacious and clean. Will definitely be staying here again.
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AI-generated summary based on recent guest reviews
8
helen
2 weeks ago
·
Stayed 1 night
Really near the Edgbaston village metro stop. Great connection for new street station. Good price. Friendly staff.
Really near the Edgbaston village metro stop. Great connection for new street station. Good price. Friendly staff.
4
Mike
4 weeks ago
·
Stayed 1 night
This was a very budget property with rooms above a restaurant. Restaurant staff checked me in were friendly, room was basic and in need of a refresh (carpet, bed, soft furnishings all showing signs of wear and tear). Plus side is that it is next to some nice restaurants / cafes, close to city centre and had four free parking slots (first come etc..).
This was a very budget property with rooms above a restaurant. Restaurant staff checked me in were friendly, room was basic and in need of a refresh (carpet, bed, soft furnishings all showing signs of wear and tear). Plus side is that it is next to some nice restaurants / cafes, close to city centre and had four free parking slots (first come etc..).
4
E
4 weeks ago
·
Stayed 2 nights
Faulty towers - disappointing
Faulty towers - disappointing
2
Bonnie
24 Sept 2026
·
Stayed 1 night
Really disappointing stay. Check-in was from 2pm, but I arrived at 3pm and the room still wasn’t ready. At 10pm, my access fob stopped working, leaving me locked out of my room and belongings. There was nobody on site to help, no response via the property chat, and it took around 30 minutes to get a response on Facebook. A man staying there eventually had to physically push the door open for me. The room was also filthy, with hairs on the bed, bathroom and counters. Being left at 10pm without access to my room was particularly concerning as a young woman. I would not recommend staying here.
Really disappointing stay. Check-in was from 2pm, but I arrived at 3pm and the room still wasn’t ready. At 10pm, my access fob stopped working, leaving me locked out of my room and belongings. There was nobody on site to help, no response via the property chat, and it took around 30 minutes to get a response on Facebook. A man staying there eventually had to physically push the door open for me. The room was also filthy, with hairs on the bed, bathroom and counters. Being left at 10pm without access to my room was particularly concerning as a young woman. I would not recommend staying here.
4
David
23 Sept 2026
·
Stayed 1 night
There are some real positives here. The room I booked was absolutely massive, with two bedrooms and a large bathroom (little tired), and the restaurant is excellent, offering traditional Nepalese food. The manager was also friendly when I spoke to him in person, although communication was confusing at times. Unfortunately, the stay itself was rather chaotic. Communication before arrival was non-existent. I messaged through Hotels.com with a question and received no reply. On arrival I had to call to find out where to park. I reached an answering machine, left a message and sent another message through Hotels.com, again with no response. I eventually spoke to the manager, who told me to park out front, which was full, then out back, which was also full, before ending the call. I left my car on the road and checked in. The room then revealed a broken door handle, a hole in the main bedroom window and a TV with no connections. A kettle sat on top of a small fridge I reported the window and TV problems and was initially told they were fine. I had to show a photo of the window before someone was sent to fix both. Parking continued to be an adventure. At 7:30pm I was given a note allowing me to park out back after dinner, only for it to be taken back and given to another guest. Around 8:30pm I was finally told I could move my car into the hotel parking space. Overall, it felt like a Fawlty Towers experience. I wouldn’t return to stay, but I would happily return for a meal.
There are some real positives here. The room I booked was absolutely massive, with two bedrooms and a large bathroom (little tired), and the restaurant is excellent, offering traditional Nepalese food. The manager was also friendly when I spoke to him in person, although communication was confusing at times. Unfortunately, the stay itself was rather chaotic. Communication before arrival was non-existent. I messaged through Hotels.com with a question and received no reply. On arrival I had to call to find out where to park. I reached an answering machine, left a message and sent another message through Hotels.com, again with no response. I eventually spoke to the manager, who told me to park out front, which was full, then out back, which was also full, before ending the call. I left my car on the road and checked in. The room then revealed a broken door handle, a hole in the main bedroom window and a TV with no connections. A kettle sat on top of a small fridge I reported the window and TV problems and was initially told they were fine. I had to show a photo of the window before someone was sent to fix both. Parking continued to be an adventure. At 7:30pm I was given a note allowing me to park out back after dinner, only for it to be taken back and given to another guest. Around 8:30pm I was finally told I could move my car into the hotel parking space. Overall, it felt like a Fawlty Towers experience. I wouldn’t return to stay, but I would happily return for a meal.
FAQs about Blue Piano
Is parking available at the property?
Yes, free self-parking is available on-site. The parking is uncovered.
What are the check-in and check-out times?
Check-in is from 2:00 PM until 10:00 PM, and check-out is by 11:00 AM. Late check-in is available for a fee of GBP 15 for arrivals between 10:00 PM and 7:00 AM.
What accessibility features are available for guests with disabilities?
The property is not wheelchair accessible and has upper floors accessible only by stairs. Additional accessibility features are not specified.
What is the location of the property in relation to key landmarks?
The property is located in Edgbaston, Birmingham, just a 5-minute walk from Broad Street and 2 minutes by car from Utilita Arena Birmingham. It is also 11.4 miles from the National Exhibition Centre and 1.2 miles from the University of Birmingham.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age policies for free stays are not mentioned.
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-24: NO DATA
- 2026-10-25: 92.29172121276856USD
- 2026-10-26: 92.18591529159546USD
- 2026-10-27: 92.53924843444825USD
- 2026-10-28: 110.59711995773316USD
- 2026-10-29: 92.24595944671631USD
- 2026-10-30: 91.85877080230713USD
- 2026-10-31: 92.48076841888428USD
- 2026-11-01: 91.81379537963868USD
- 2026-11-02: 93.24164111480714USD
- 2026-11-03: 110.10039026107789USD
- 2026-11-04: 94.13155959777832USD
- 2026-11-05: 93.24164111480714USD
- 2026-11-06: 93.24164111480714USD
- 2026-11-07: 111.58998959350586USD
- 2026-11-08: 92.45593877182007USD
- 2026-11-09: 93.24164111480714USD
- 2026-11-10: 92.66168722763062USD
- 2026-11-11: 94.53151777496339USD
- 2026-11-12: 94.13155959777832USD
- 2026-11-13: 94.13155959777832USD
- 2026-11-14: 134.30531314849856USD
- 2026-11-15: 92.90166726226808USD
- 2026-11-16: 92.90166726226808USD
- 2026-11-17: 92.90166726226808USD
- 2026-11-18: 93.36162685852051USD
- 2026-11-19: 91.46326572189332USD
- 2026-11-20: 92.90166726226808USD
- 2026-11-21: 136.52775887298586USD
- 2026-11-22: 92.90166726226808USD
- 2026-11-23: 92.90166726226808USD
- 2026-11-24: 92.90166726226808USD
- 2026-11-25: 91.44029936676026USD
- 2026-11-26: 90.43319862518311USD
- 2026-11-27: 132.72809635925293USD
- 2026-11-28: 110.82005685424805USD
- 2026-11-29: 92.32172192230225USD
- 2026-11-30: 92.60169435577393USD
- 2026-12-01: 92.60169435577393USD
- 2026-12-02: 93.08572289733887USD
- 2026-12-03: 93.05165371551514USD
- 2026-12-04: 92.60169435577393USD
- 2026-12-05: NO DATA
- 2026-12-06: 92.60169435577393USD
- 2026-12-07: 94.49152537612916USD
- 2026-12-08: 92.60169435577393USD
- 2026-12-09: 92.60169435577393USD
- 2026-12-10: 92.60169435577393USD
- 2026-12-11: 133.8279941673279USD
- 2026-12-12: 110.82005685424805USD
- 2026-12-13: 92.60169435577393USD
- 2026-12-14: 92.60169435577393USD
- 2026-12-15: 98.35118076171875USD
- 2026-12-16: 94.29154628753663USD
- 2026-12-17: 92.60759193115236USD
- 2026-12-18: 92.60169435577393USD
- 2026-12-19: 93.05165371551514USD
- 2026-12-20: 92.05143347854614USD
- 2026-12-21: 92.60169435577393USD
- 2026-12-22: 93.08572289733887USD
- 2026-12-23: 92.60169435577393USD
- 2026-12-24: 104.10266721496583USD
The front desk is open during the following times:
- Tuesday - Saturday: 7:00 AM - 10:30 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Late check-in fee: GBP 15 for check-in between 10:00 PM and 7:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Garden
Coffee/Tea in Common Areas
Conference Space
Parking (Self) (free)
Fitness Center (nearby) (free)
Services
Conference Space
Fully Fenced
Proposal/Romance Packages Available
Wedding Services
Well-Lit Path to Entrance
Parking
Parking (Self) (free)
Parking (Uncovered)
Internet
Free wi-fi
General
Coffee/Tea in Common Areas
Smoke-Free Property
Upper Floors (Stairs Only)
Not Wheelchair Accessible
Activities
Garden
Fitness Center (nearby) (free)
Outdoor Furniture