Hampton by Hilton Birmingham Broad Street

On-site parking is convenient but paid and can be hard to find, and lifts are often congested or partly out of service; there is a small gym and a 24/7 bar. Some mention a cashless policy and request EV chargers.

Many guests found rooms and public areas clean, but reports include dusty furniture, stained linens, unpleasant drain smells, and occasional missed spots such as dirty kettles or breakfast crockery. Standards appear inconsistent across stays.

Rooms range from modern and spacious to compact and a bit dated, with frequent comments about very firm or squeaky beds and uncomfortable sofa beds. Noise from nearby nightlife affects some rooms, and temperature controls and non-smart TVs also frustrate stays.

Service is widely praised as friendly, helpful and professional, with several examples of staff going the extra mile and reuniting guests with lost items. Some guests, however, experienced brusque interactions and poor communication during overnight fire alarms.

Central on Broad Street near the Utilita Arena, ICC and canals, with tram links and many bars and restaurants within walking distance. Some guests found the area lively and noisy at night, and a few felt the surroundings less pleasant or safe.

Breakfast is popular for its broad selection and waffle makers, but peak-time queues are long and quality can be uneven, with occasional cold items or dirty crockery. Evening food is limited and bar service can be slow.