Is parking available at the hotel?

Self-parking is available on-site for a fee of GBP 15.00 per day, which includes in/out privileges. The parking is uncovered and wheelchair accessible. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers several accessibility features, including elevators, step-free entrances, wheelchair-accessible facilities, and a wheelchair-accessible registration desk. There are also assistive listening devices available and wheelchair-accessible public washrooms.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Birmingham, within a 5-minute drive of Utilita Arena Birmingham and the University of Birmingham. It is approximately 11.3 miles from the National Exhibition Centre and 2.8 miles from the Bullring & Grand Central.

Are children allowed to stay at the hotel?

Children are welcome at the hotel, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The hotel offers cribs and rollaway beds, but specific details regarding availability, maximum number allowed, and associated costs are not provided. Advance request or confirmation may be required.

Hampton by Hilton Birmingham Broad Street Hotel

Average nightly price at Hampton by Hilton Birmingham Broad Street by month, last 12 months (USD)
Month	Average price
January	US$81
February	US$91
March	US$131
April	US$117
May	US$108
June	US$112
July	US$96
August	US$110
September	US$124
October	US$114
November	US$138
December	US$111

What guests think

Hampton by Hilton Birmingham Broad Street earns praise for friendly staff, central location near the arena and clean, functional rooms, but recurring issues include crowded breakfast with long queues, lift delays, street and nightclub noise, and mixed bed comfort.

Rooms range from modern and spacious to compact, with occasional maintenance niggles like faulty bathroom doors, temperature controls that reset, and TVs without streaming. Breakfast offers good choice and waffle stations, though some guests note cold items or dirty dishes. Expect a well-located, straightforward stay with trade-offs between value and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is convenient but paid and can be hard to find, and lifts are often congested or partly out of service; there is a small gym and a 24/7 bar. Some mention a cashless policy and request EV chargers.

Related guest reviews

10

Joe

2 Jun 2025

·

Stayed 1 night

Very comfortable and clean, efficient check in - good to have on site car park. I'd suggest introducing EV charging which would have made my life easier. Beware the Air-con switches itself off but was otherwise very good.

10

Janet

9 Jul 2025

·

Stayed 1 night

Everything was very good, the only problem we had was trying to find the car park, but all ok once we found it

10

Sonia

16 Nov 2025

·

Stayed 1 night

Room was clean. Carpet was worn out in the corner of the room. The bed corners were sharp, hit my leg 3 times walking past as room not that big. Staff were nice. There is a 24/7 bar but wine wasnt very good. Plenty of lifts. Nice, small gym. Near the tram stop of Five Ways

6

A J

23 Sept 2025

·

Stayed 1 night

Hotel staff were very friendly, 24 hour bar (which not many hotels have nowadays), had a gym. Negatives were a 25 minute queue to get a table for breakfast (the queue stretched through the lobby), breakfast was very basic, rooms were quite basic.

10

Dawn

5 Oct 2025

·

Stayed 1 night

Handy for shopping, theatres & arriving by train. Breakfast is buffet & constantly checked, staff very helpful. Plenty of places nearby for food & drink. Parking is payable & can add to your stay £12 a stay, not 24 hrs. Check in is 15:00, Checkout is 11am, you could end up with a fine, if extra is not paid if you fancy a last min look around before leaving.

10

Susan

21 Mar 2025

·

Stayed 2 nights

Easy to locate, friendly staff and room was well stocked. My only frustrations were with the lifts - only 2 serve the car park and they were not always the ones that turned up!

8

Alice

12 Dec 2024

·

Stayed 2 nights

Ideal location with a tram stop just outside. Easy parking, but we did arrive on a Thursday and the car park did look fuller on Friday/Saturday. The only downside was that the lifts weren't operating correctly so we had to use the stairs from the car park to the reception which was a struggle for my husband who has knee and back issues, we were also lucky that a member of staff was on a break and could let us through the door to access the stairs. They were being fixed though and the other lifts to the rooms were working fine. Breakfast was good and the staff friendly and helpful. Room was nice, if a little warm for us but the controls are easy to use, they just reset quite frequently.

10

Rachel

15 Nov 2025

·

Stayed 1 night

Room was lovely, giant mirror, giant TV, very spacious. We had a twin room with "single" beds - the beds were actually nearly double bed size and very comfortable. The range of food at the free breakfast was so extensive that we were spoilt for choice - the smell of the freshly cooking waffles was heavenly. The on site car park was so brilliant - it was an extra £15 per night, but very good value really for the location and security for the vehicle. Would absolutely definitely stay again - it would be my first choice of hotel for centre of Birmingham. We loved it! Thank you to all the staff.

8

Gaynor

8 Jun 2025

·

Stayed 1 night

I thought the hotel & area was good and and I liked that they had parking at the hotel . The only thing I didn't like was it was cashless, I think you should have a choice,if you want to pay by cash or card , I had withdrawn money out of my account to pay for things then had to pay by card . I would think twice because of that reason before returning

8

Cathy

2 Dec 2024

·

Stayed 1 night

Excellent check in and service from Hotel staff. Good breakfast, rooms a good size and the air con was adjustable which was perfect. Only bad point was the lift - one was broken which caused delays and as it was the one to the car park it was a nightmare all weekend.

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Cleanliness

Many guests found rooms and public areas clean, but reports include dusty furniture, stained linens, unpleasant drain smells, and occasional missed spots such as dirty kettles or breakfast crockery. Standards appear inconsistent across stays.

Related guest reviews

2

Ffion

19 Sept 2025

·

Stayed 2 nights

The room was awful and beds were so uncomfortable we were basically just on springs, when I asked if we could swap they said no. Went to use the kettle for a cup of tea and it was BLACK INSIDE. The staff just didn’t seem to care at all. We were put in an accessible room, the shower was so dangerous and they said they can’t change us.

6

Charlotte

26 Oct 2025

·

Stayed 1 night

The breakfast was better than expected, The shower was really good. The bedroom smelt really bad though-blocked drain smell.

8

Kashif

21 Aug 2025

·

Stayed 2 nights

Great location, check in and out easy and efficient, however the cleanliness and housekeeping of the rooms was poor, dusty on furniture and furnishings could be seen floating around the room, and towels and bed sheets were not changed the time we were there.

6

shameem

1 Sept 2025

·

Stayed 1 night

Room was not cleaned to the standard expected. Bathroom floor didn't look like it had been vacuummed. I also don't think they ever vacuum under the sofa beds, even though food debris can easily fall down it.

2

Arjun

27 Oct 2025

·

Stayed 1 night

Service was great but sheets and towel had big stains

10

Sophie

29 Nov 2025

·

Stayed 1 night

Clean room, great staff on reception and at breakfast

8

Karinah

8 Oct 2025

·

Stayed 2 nights

3 star hotel did the job. Good location only 15 mins walk into city centre. Ample parking and very close to sea world and Lego discovery centre. Lots of food options and shops within walking distance. Hotel was average but this was one of the cheaper options for the weekend so value for money. Staff were friendly and accommodating. We didn’t enjoy the cooked breakfast but made use of the waffle machine and continental options. Rooms could have been cleaner, carpets need a deep clean.

10

Alice

1 Jun 2025

·

Stayed 1 night

Nice, soft and clean towels. The whole environment at the hotel was clean. The only take away point is the dirty plates in the breakfast area. This was highlighted to the staff on duty and rectified. Ps discuss with the relevant staff to properly was dishes. The plates had visible food particles left over from previous wash

8

Samina

15 Aug 2025

·

Stayed 1 night

Convenient stay with parking for a family function. Not sure if the bed linen was changed as we found many hairs as we pulled the duvet back. Bathroom door didn't shut all the way hindering privacy. Breakfast was included and many options available.

2

Richard

27 Feb 2025

·

Stayed 1 night

My stay at this hotel was terrible, I found a used condom under the bed, I was absolutely horrified to see this, I was to embarrassed to say anything to reception, and I didn’t think they would take it seriously as all they seemed to do was talk and joke behind the desk. My wife has decided to put this on social media !!!!

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Rooms

Rooms range from modern and spacious to compact and a bit dated, with frequent comments about very firm or squeaky beds and uncomfortable sofa beds. Noise from nearby nightlife affects some rooms, and temperature controls and non-smart TVs also frustrate stays.

Related guest reviews

6

A

13 Sept 2024

·

Stayed 1 night

I used to stay here regularly, as it is convenient, but I stopped due to the new window blinds not being black out. I was glad to see they have now reverted to black out blinds but my room was above a bar or something, and even on 5th floor could hear thumping music until after midnight. Room or rather weather was cold and could not adjust the temperature of the room on the on wall device, and it just blew even colder air into the room. I mentioned this to reception when checking out. They said if you call down to reception they can alter the temp set on the unit (which was set to 17degrees)! Nothing mentions this anywhere. I used to use this hotel a lot, not sure I will be revisiting. Staff very pleasant and over worked on the front desk.

4

Chauntelle

6 Sept 2025

·

Stayed 1 night

The room was clean and tidy good size but the beds mattresses were to small for wooden frame and you couldn't even move without them making horrendous noise we got back to our room about 10.45pm After a concert tired after long day that started at 6am to the base of loud music that went on for ages

10

Andrew

15 Jul 2025

·

Stayed 2 nights

Lovely quiet room on the 16th floor. Good breakfast. No queueing. Clean, modern room.

10

Joanne

21 Oct 2025

·

Stayed 1 night

Excellent breakfast choices, comfy beds, and lovely and clean. Fantastic value for money.

4

Matthew

9 Jul 2025

·

Stayed 1 night

The sofa bed and mattress were extremely uncomfortable, I finally got to sleep on the floor. Elastic on frame was sagging so you bent over the metal central section and you could feel every spring of the thin mattress. It also sagged into the middle. It was too late to do anything as my daughters were already asleep in the main bed, reception knew what I was going to say, so I’m not the only one who has suffered with this. Big day ahead was really affected by my lack of sleep

2

Julia

30 Sept 2024

·

Stayed 1 night

Avoid - noisy beyond belief! There is a nightclub at street level in or next to this property. We were on the 14th floor (yes, 14th!) and the noise from the club was outrageously loud. It was the bass from the music that could be heard in the room.... so all night long it was BOOM BOOM BOOM. After 2 hours, I called reception and asked to change rooms to somewhere quieter. Sometime later I was offered a room on the 8th floor that they 'hoped' would be quieter. Unfortunately in the delay time, my husband (who is deaf), had fallen asleep so we couldn't move. Therefore, I can't report whether this room was quieter or not. I was then furnished with earplugs which helped not at all. So, no sleep for me until gone 4am. The next day, reception staff claimed nobody that night, or previously, had ever complained about the sound levels (really!!!!!l) but then went on to say it was the fault of the club and they were supposed to be doing something. What??? I paid over £150 for this night of "rest" and was treated dismissively by the day reception staff when I complained. Just steer clear and spend your money elsewhere.

8

Amine Bousairy

25 Dec 2024

·

Stayed 2 nights

Nice hotel and friendly staff but the room was relatively small with no opening windows.

8

Emma

5 Sept 2025

·

Stayed 1 night

Very friendly staff, but mattress very uncomfortable

10

Rachel

15 Nov 2025

·

Stayed 1 night

Room was lovely, giant mirror, giant TV, very spacious. We had a twin room with "single" beds - the beds were actually nearly double bed size and very comfortable. The range of food at the free breakfast was so extensive that we were spoilt for choice - the smell of the freshly cooking waffles was heavenly. The on site car park was so brilliant - it was an extra £15 per night, but very good value really for the location and security for the vehicle. Would absolutely definitely stay again - it would be my first choice of hotel for centre of Birmingham. We loved it! Thank you to all the staff.

6

Jeanette

3 Aug 2025

·

Stayed 1 night

Enjoyed the view the window (12th floor) but didn’t like the noise and lack of amenities. Breakfast was very busy and noisy and there was a lack of cooked breakfast items. Room was spacious and bathroom was clean and tidy and had all the toiletries we would need.

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Service

Service is widely praised as friendly, helpful and professional, with several examples of staff going the extra mile and reuniting guests with lost items. Some guests, however, experienced brusque interactions and poor communication during overnight fire alarms.

Related guest reviews

10

Ken

1 Dec 2024

·

Stayed 1 night

After parking the car, we ventured up to reception, and were greeted by Eman, who made our check in extremely easy, was very professional, polite, courteous and what an outstanding piece of customer service. The hotel management should be proud of her attitude to customers. A smile goes a long way, and she had that in abundance. Have stayed in other branded hotels, and this was our first time at the Hampton, and wouldn't hesitate to come back again.

8

Paul

23 Nov 2024

·

Stayed 1 night

All good and would be 5 stars except it took 3 changes of door card to get ones that worked with the lifts! First cards took us everywhere except the floor we wanted - good job we weren’t in a hurry! Otherwise all excellent-staff were really helpful and rooms comfortable and quiet.

10

Ghulam

29 Nov 2025

·

Stayed 1 night

Best customer service

8

Sarah

30 Mar 2025

·

Stayed 1 night

The hotel and staff were lovely, my one main concern was that the fire alarm went off at 1am and we all evacuated, there didn't seem to be many staff on site overseeing the evacuation and we weren't given any information and no head counts seemed to be being done. The only time we saw a member of staff was after the alarm was turned off and we went see about going back in the building.

10

Dawn

24 Oct 2025

·

Stayed 1 night

Our go to hotel in Birmingham, quick & easy check-in. Every member of staff is very helpful, friendly & polite, from front of house to house keeping. Very handy for pubs, clubs & theatres. Short stroll for shopping or the Christmas market. Parking at the hotel £15. Buffet breakfast has something for all tastes, staff do their best to cover all dietary needs.

10

Nicki

26 Jul 2025

·

Stayed 1 night

We have stayed at the Hampton by Hilton in Birmingham a few times now. The staff are 5* they go above and beyond for everyone. A special mention for the breakfast manager and staff who are very accommodating . The location is perfect! Clean room and breakfast included. What else would you need.

8

Mohammed

26 May 2025

·

Stayed 1 night

The stay at Hampton’s by Hilton was lovely. The room was very clean and a good selection of breakfast to choose from. The staff during breakfast were very friendly and polite. The connecting rooms we received for our family of 5 was very spacious and perfect for sharing as well as having some privacy. Only disappointing thing was the evening reception staff, no smiles, not very welcoming. Seemed annoyed and grumpy and not very helpful. Also the hotel could have offered complimentary water bottles to make tea in the rooms. Would expect a little better amenities for the Hilton group. But overall had a pleasant stay and would come back.

4

Joanna

25 Nov 2024

·

Stayed 1 night

I was disappointed with my stay. The sofa bed in the family room was very uncomfortable. The sliding door to the bathroom did not open properly. There were two fire alarms set off in the middle of the night. The second meant we were standing outside cold in the rain with other hotel guests in a side street for 30min. Whilst I appreciate it was not the staffs fault the alarms were triggered, there was no communication about what was going on and no staff around. The breakfast was ok but again lower standard than I expected. The staff on reception and in the dining room were very good and helpful.

10

Adam

24 Mar 2025

·

Stayed 1 night

Absolutely brilliant stay at Hampton by Hilton. The staff were amazing, friendly and new the rules around my assistance dog (which makes a change as a lot of the hotels I stay in think of her as a pet and either try to restrict my access to certain areas or try to charge for her). I will definitely stay again

8

Harjinder

11 Aug 2025

·

Stayed 1 night

We left some property within our room. The hotel team found this and organised it to be posted to us. Lipsa and all the Reception Team were great at communication and sorting the return of our lost property. Brilliant staff

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Location

Central on Broad Street near the Utilita Arena, ICC and canals, with tram links and many bars and restaurants within walking distance. Some guests found the area lively and noisy at night, and a few felt the surroundings less pleasant or safe.

Related guest reviews

8

Anne

6 Sept 2025

·

Stayed 2 nights

Good, clean hotel in handy position and in walking distance to shops, restaurants, cinema etc

10

Reg

5 May 2025

·

Stayed 1 night

It was absolutely just what we required for a one night visit. Extremely well places near British rail stations and directly on the Broad Street. Good size room, clean and well presented. Breakfast inc in the cost, thoroughly enjoyed what was a good selections.

8

Hitesh

3 Dec 2024

·

Stayed 1 night

Property is on a main street with bars and clubs, great location if that is what you are looking for. If you want a quieter room, ask for a high floor or room facing away from the main street Some of the furniture was worn and weathered

8

Lynne

8 Mar 2025

·

Stayed 2 nights

Great location

10

Paul

14 Sept 2024

·

Stayed 1 night

Good location for the concert and the breakfast was very nice. Glad we managed to get a room away from the front of the building due to noise from the bar on broad street.

8

sukhdev

5 Oct 2025

·

Stayed 1 night

Excellent location in the heart of the city

10

Fiona

27 May 2025

·

Stayed 1 night

Great stay. Staff were sensitive to the fact I was travelling with a child during a busy event and put us on the upper floor (away from noise). I wouldn’t stay in this area at a weekend with children though as it’s surrounded by nightclubs. Great breakfast, catering for my gluten free requirements. Lifts were confusing though - unsure whether all lifts were for guests or service. Spent a long time waiting for lifts!

10

Daunesh

9 Jul 2025

·

Stayed 3 nights

Good location to all the attractions and venues with everything in walking distance. Staff was great and hotel was modern and clean. Breakfast was great. The only negative was the city itself is not what it used to be a decade ago, but going for a concert or event is fine.

8

d

17 Jul 2025

·

Stayed 1 night

Great location for the utilita arena

8

laura

10 Nov 2024

·

Stayed 2 nights

Loved my stay but area directly around the hotel wasn’t the greatest, wouldn’t stop me from staying again

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Dining

Breakfast is popular for its broad selection and waffle makers, but peak-time queues are long and quality can be uneven, with occasional cold items or dirty crockery. Evening food is limited and bar service can be slow.

Related guest reviews

6

A J

23 Sept 2025

·

Stayed 1 night

Hotel staff were very friendly, 24 hour bar (which not many hotels have nowadays), had a gym. Negatives were a 25 minute queue to get a table for breakfast (the queue stretched through the lobby), breakfast was very basic, rooms were quite basic.

10

Colin

8 Jul 2025

·

Stayed 1 night

Easy access from car park and very convenient for Birmingham Utilita. Food was good though my meal was slow in arriving much later than my husband’s. Excellent breakfast.

10

Steve

23 Jul 2025

·

Stayed 1 night

Central, rooms were spacious & clean/light and functional with all the necessary amenities you'd need. Car Park on the roof was very handy & reasonable price. Breakfast selection was good.

8

Jade

13 Oct 2025

·

Stayed 1 night

This hotel was kept well and clean. As the most expensive hotel I’ve stayed in recently, the breakfast was a disappointment. Queues to access due to the breakfast being included in all stays, and the selection was smaller and lower quality than other hotels of a similar standard. No egg for me as the only available option was scrambled, which was coated in pepper completely unnecessarily. They do have fresh waffles, which seem a lovely gimmick for kids, but I’d get the basic hotel breakfast expectations in place first.

2

Jonathan

22 Jul 2025

·

Stayed 1 night

This one night stay in a Hilton was a big mistake. Most basic of hotels. Dreadful evening menu. Bar food poor. £15 to park your car. Unlikely to stay in this or any other Hamptons by Hilton.

10

Alice

1 Jun 2025

·

Stayed 1 night

Nice, soft and clean towels. The whole environment at the hotel was clean. The only take away point is the dirty plates in the breakfast area. This was highlighted to the staff on duty and rectified. Ps discuss with the relevant staff to properly was dishes. The plates had visible food particles left over from previous wash

8

Paraic

29 Sept 2025

·

Stayed 1 night

Clean room, great staff,close to everything only downside was the breakfast offered. Tasted like cardboard.a lot of half eaten plates.

10

Sam

29 Oct 2025

·

Stayed 1 night

Overall a really good experience, only issue we faced was due to how busy the hotel was there could have done with a bit more order in terms of breakfast. We came downstairs at around 9am and there was a queue all the way across past the front desk and took us about 30 minutes to get a table. Perhaps a booking system could have been useful for times when the hotel is so busy? Apart from this though everything else was as good as I would expect and have no other issues.

4

Kelly

2 Mar 2025

·

Stayed 1 night

All good accept didnt get to gage breakfast after queing for over an hour. Really disappointed terrible service

10

denise

22 Aug 2025

·

Stayed 1 night

Excellent check-in. Oveystaff. Cracking breakfast. Gvfm

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $89	20 $297	21 $272	22 $95	23 $85	24 $128
25 $62	26 $79	27 $84	28 $124	29 $69	30 $90	31 $147

Su	Mo	Tu	We	Th	Fr	Sa
1 $74	2 $73	3 $261	4 $234	5 $104	6 $112	7 $160
8 $69	9 $133	10 $271	11 $143	12 $121	13 $219	14 $192
15 $69	16 $105	17 $218	18 $218	19 $124	20 $121	21 $222
22 $67	23 $100	24 $149	25 $248	26	27 $250	28
29 $73	30 $79

Hampton by Hilton Birmingham Broad Street

Prices for Hampton by Hilton Birmingham Broad Street

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Twin Beds

Room, 2 Twin Beds

Family Room (2Ad 2Ch U12)

Room, 1 Queen Bed, Accessible (Interconnecting)

Family Room, 1 Queen Bed with Sofa Bed

Premium Room, 1 Queen Bed

Room, 1 Queen Bed

Guest reviews of Hampton by Hilton Birmingham Broad Street

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton by Hilton Birmingham Broad Street

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