Name: Carlton Downtown Hotel
Address: Sheikh Zayed Road, Near DIFC Metro Station, Dubai, United Arab Emirates, Dubai, Dubai Emirate, United Arab Emirates
Rating: 8.25

Guest reviews

8.3

Very good

Based on 4,693 verified reviews

Who stays here?

Business

26%

Couple

21%

Family

30%

Group

18%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Carlton Downtown Hotel, reviewers consistently highlight the central location near the Metro, Dubai Mall, Burj Khalifa and DIFC, alongside generally spacious suites and skyline views, making it convenient and good value for both sightseeing and business stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Eric

3 Apr 2026

·

Stayed 7 nights

Hotel location was conveniently close to the Financial Centre Metro station and the DIFC Gate Avenue, Village, and District with all its restaurants and shops just a few minutes walk away. Our 1-Bed 2-Bath room was spacious and clean. The breakfast buffet on the 44th floor was excellent, with a nice view of the Burj Khalifa nearby. We'd stay here again.

6

Jamil

15 Jan 2026

·

Stayed 3 nights

Rooms need work. TV is so outdated, no ability to play YouTube / Netflix etc. Shower was weak. Room was a good size but even though there was a kitchen in the suite, no cutlery or crockery was in any drawers or cabinets.

10

Harjinder

17 Sept 2025

·

Stayed 2 nights

Like to say all staff made the stay extra special. The hotel is located in an excellent location, less than 5 min walk to the Metro and less than 5 min walk to Gate Avenue Mall ( which has nice fine dining establishments and other dining options) and DIFC Business Center. Less than 5 min walk to Tim Hortons, Starbucks , Pharmacies that are open 24hr. There is a free shuttle that runs multiple times everyday to the Mall of Emirates. The Dubai Mall is only one metro station away.The rooms are clean, spacious and comfortable bedding.

10

Charles

11 May 2025

·

Stayed 4 nights

Great place

10

mohammed

29 Apr 2025

·

Stayed 5 nights

Like the size of room

Sheikh Zayed Road, Near DIFC Metro Station, Dubai, United Arab Emirates

Location

With a stay at Carlton Downtown, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Mall and Dubai Aquarium & Underwater Zoo. This family-friendly hotel is 2.7 mi (4.3 km) from Burj Khalifa and 10.9 mi (17.5 km) from Mall of the Emirates.

Dubai Mall(1 Miles)

Museum of the Future(1 Miles)

Dubai Aquarium & Underwater Zoo(1 Miles)

Burj Khalifa(1.2 Miles)

Emaar Square(1.2 Miles)

City Walk(1.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Security deposit

AED 500 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site. However, parking height restrictions apply.

A buffet breakfast is available daily from 6 AM to 11 AM for a fee of approximately AED 79 for adults and AED 39.5 for children.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee of 50 percent of the room rate, subject to availability.

Yes, a roundtrip airport shuttle is provided for a surcharge of AED 200 per person (one-way) and is available 24 hours.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the hotel directly.

The hotel is centrally located in Dubai, within a 5-minute drive of Dubai Mall and Dubai World Trade Centre. It is approximately 2.7 miles (4.3 km) from Burj Khalifa and 4.6 miles (7.3 km) from Dubai Creek.

Yes, there is an outdoor heated pool available. Pool access is from 7:00 AM to 7:00 PM.

Children 4 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of AED 157 per night, and advance request or confirmation is required for availability.

Carlton Downtown Hotel

Amenities

Property description

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