The Laura Hotel, Houston Downtown, Autograph Collection

I feel like it could’ve been better

While the hotel itself is very nice, it was difficult and in the end unpleasant as the staff was either unable or indifferent to responding to our requests. Four times in one day I had to ask for housekeeping and two days in a row to correct an over charge of a hotel room despite the fact that I had paid for the rooms in advance.

Great location. Even enjoyed the spa. It was my best friend and I for a girls weekend. We enjoyed massages at the spa. Even though the spa is small, it was amazing. Highly recommend. Only complaint is there’s no ice machines. Had to go to the bar and get 2 cups of ice.

Great room

Great stay as usual