What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately VND 200,000 for adults and VND 100,000 for children.

What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Late check-out is available for a fee, subject to availability. Guests must contact the property at least 24 hours before arrival to arrange check-in.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of VND 350,000 per vehicle (one-way, maximum occupancy 2). The shuttle service is available 24 hours.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Hoan Kiem Lake. It is approximately 0.6 mi (1 km) from St. Joseph's Cathedral and 25.2 km (15.7 mi) from Noi Bai International Airport.

What are the hotel's policies regarding children?

Children are allowed at the property, with a minimum age of 15 for check-in. Specific policies regarding children staying for free are not provided.

What are the policies for extra beds and cribs?

Rollaway beds are available for a fee of VND 600,000 per night. Advance request or confirmation is required for extra beds.

Aurora Premium Hotel in Hanoi

Average nightly price at Aurora Premium - A Lifestyle Hotel by month, last 12 months (USD)
Month	Average price
January	$124
February	$87
March	$103
April	$120
May	$95
June	$61
July	$52
August	$56
September	$67
October	$150
November	$162
December	$149

What guests think

Across reviews, Aurora Premium - A Lifestyle Hotel is praised for its central Old Quarter location, clean modern rooms, and a rooftop Sky Bar with city views, with occasional notes about compact layouts and some noise.

Breakfast is commonly described as good with ample choices and city views, though a few guests found it average or limited, especially for vegetarians. Service is widely commended for tour assistance and warm hospitality, while a handful cited inconsistent information or issues with arranged transport. Expect a modern base in a lively area, best for travelers comfortable with occasional noise and smaller rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop sky bar is a recurring highlight for its city views, though some guests felt prices were high. Spa and massage services are available and positively mentioned.

Related guest reviews

10

Donald

Mar 23, 2024

·

Stayed 3 nights

Excellent hotel with good facilities. Reasonable situation beside the Lake and extremely friendly and helpful staff. Great Skybar

8

Lazarus

Feb 4, 2024

·

Stayed 4 nights

Decent hotel in the the heart of Old Quarter. Next to the market and lots of food and close by to the entertainment street. Roof top was too cold to enjoy in this cold season even with heaters. Spa has no traffic and I went to other great spas within walking distance. Transport round trip was arranged by hotel which was really good as I had to go to airport in the wee hours.

10

Allan

Sep 9, 2024

·

Stayed 5 nights

Aurora hotel Hanoi has been our home away from home. The location of this hotel is perfect for us because we love the old quarter area. Every morning having a perfect view to the lake while enjoying our breakfast is great to start the day. The openness of the sky bar on the top floor is perfect for a drink with mates.

10

Stefan

Sep 18, 2023

·

Stayed 3 nights

Ankunft im Hotel und das premium fing an, Taxitür öffnen durch den Concierge David...schon war das Gepäck draussen, Check in schnell unaufdringlich speditiv...Gepäck schon auf dem Zimmer.Zimmer grossartig in mittlerer Grösse (ca 26 qm) extrem schöne Einrichtung, sehr sauber, Alle aufmerksam, Büffetfrühstück toll, Rooftopbar gepflegt und herrliche Cocktails. Massage im Wellnes leise, konzentriert mit bestem Ergebnis, Abendessen in einem sehr schönen Restaurant, in dem auch das Frühstück serviert wird....im 11 Stock.. Rundherum.....aller brstens volles Lob...Verabschiedung nach 4 Tagen persönlich durch Maria die Guestrelaton. Im ganzen ...mitten im Trubel und trotzdem leise. Mit viel Geschmack eingerichtet. ABSOLUTE EMPFEHLUNG.....PERLE P.s. ja es gab Kleinigkeiten welche nicht stimmten...konnte man klären..unbedeutend. Bin Asien Traveller und habe mehr als 70 Übernachtungen im Jahr ....so etwas ist selten

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10

Flemming

Sep 15, 2022

·

Stayed 3 nights

Dejligt hotel lige i hjertet af den gamle bydel. Giver selvfølgelig lidt støjgener, men der er en del af charmen. Meget lækker morgenmad med flot udsigt over byen. Skybar øverst med samme flotte udsigt, men prisniveauet skal lige justeres ned.

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10

Marceline

Dec 10, 2023

·

Stayed 2 nights

Amazing staff in an amazing hotel. Everything was so great: the entire staff crew who were all super helpful to give us food recommendation, helping us around, being accommodating, or just asking about us. Rooms are super clean, functional and quite spacious (rooms without windows were actually very good). Hotel is nicely decorated, rooftop is great to chill and spa service are good quality-price. We will surely be back to Aurora on our next trip to Hanoi! And also try the Banh Cuon sold by the old man in the street right in front of the hotel every morning from 4am-9am!

10

Engin

Sep 22, 2025

·

Stayed 4 nights

Aurora Premium Hotel exceeded my expectations. From the moment I arrived, the staff were warm, welcoming, and incredibly helpful. Everything was spotless and well cared for, making my stay very comfortable. The Sky Bar was a fantastic bonus — a beautiful spot to unwind and enjoy Hanoi from above.

6

Jean

Apr 11, 2024

·

Stayed 1 night

Skybar was pretty expensive even after using their one for one coupon.

10

Ronke

Aug 24, 2023

·

Stayed 3 nights

Had a fantastic stay at the hotel. The staff was top notch and provided excellent customer services. The bartenders were a lot of fun, played music we requested and kept us entertained! Our room was amazing and so was the skybar! Would definitely stay in this conveniently located hotel again!

10

Michela

Apr 14, 2025

·

Stayed 1 night

Un hotel meraviglioso con un personale gentilissimo, ottima colazione e drink di benvenuto offerto al loro Skybar. Posizione eccellente nel cuore di Hanoi nei pressi del laghetto

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Cleanliness

Rooms and common areas are generally very clean, with several guests describing them as spotless. A few noted stains or minor wear.

Related guest reviews

10

Xesh

Apr 17, 2025

·

Stayed 3 nights

Beautifully decorated hotel throughout. Our room was very nice and clean, staff were absolutely amazing and helpful. The food in the restaurant was phenomenal. The bar staff was very friendly and it was a relaxing atmosphere.

10

Nalin Maharaj Deleon and Roger

Oct 19, 2025

·

Stayed 2 nights

Everyone here treated us with such care and attention. You can tell the team truly loves what they do. Staff Lilly upgraded us & was professional & always had smile on her face. Everything is excellent about this hotel from spotless room, smiling staff, great shopping & restaurants nearby & everyone so attentive but only thing not happy was no drawers in room to put clothes, water in shower would come out & make bathroom wet & room is very small, otherwise; love this hotel & staff & love Hanoi!

10

David

Mar 18, 2024

·

Stayed 3 nights

Very clean hotel and the staff is very nice.

6

Shizuki

Jul 18, 2023

·

Stayed 3 nights

スタッフのサービスは良かったものの部屋が少し汚かった。壁やベッドシーツに汚れ、洗面所に上がる段差は木が剥がれ落ちたりしました。また、帰り空港まで送迎をフロントでお願いしましたが予定時間から30分くらい経っても送迎が来ませんできた。その後送迎が来たものの、すごいスピードと煽り運転だったのでずっとヒヤヒヤしてました

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10

JENNIFER

Jul 12, 2025

·

Stayed 4 nights

Excellent first impression of property: beautiful decor - clean and bright, very welcoming staff. Breakfast was plentiful and offered a good variety (cold and cooked) to suit many tastes. We liked the ‘cooked to order’ menu in particular. We also valued the suggestions staff offered at breakfast as to how we could spend our day eg sightseeing options, transport, opening hours at museums etc. Our room was lovely - very clean, comfortable bed, well appointed bathroom.

10

Engin

Sep 22, 2025

·

Stayed 4 nights

Aurora Premium Hotel exceeded my expectations. From the moment I arrived, the staff were warm, welcoming, and incredibly helpful. Everything was spotless and well cared for, making my stay very comfortable. The Sky Bar was a fantastic bonus — a beautiful spot to unwind and enjoy Hanoi from above.

10

Nina

Sep 25, 2025

·

Stayed 4 nights

Sehr schönes und sauberes Hotel mit super freundlichem Personal! Lage ist auch super.

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10

JENNIFER

Jul 12, 2025

·

Stayed 2 nights

Property was excellent overall. On our return stay we appreciated staying in an updated executive room on the second floor - better view and layout. Also liked personal touches eg. welcome back note and fruit platter. Maybe some more eco-friendly methods could be put in place eg: glass water bottles, a take as you need toiletries bar in the reception area rather than having multiple toothbrushes, combs etc in your room. Include a clearly labeled bin for recyclables in each room. Comfort and cleanliness was of a very high standard. Very friendly, approachable staff.

10

Sean

May 13, 2025

·

Stayed 2 nights

Room was great (suite), spacious modern and clean. Staff really helpful and pleasant

10

Paul

Jun 10, 2023

·

Stayed 5 nights

This is our second stay at Aurora Premiun. The staff are absolutely wonderful and always welcome you with a smile. Rooms are modern and clean. The hotel location is in the Old Quarter, so easy to walk to the lake and other sites. We loved our stay at Aurora!

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Rooms

Rooms are modern and comfortable, but several are compact; suites offer more space. A few guests mentioned thin walls or noise affecting rest.

Related guest reviews

10

Nalin Maharaj Deleon and Roger

Oct 19, 2025

·

Stayed 2 nights

Everyone here treated us with such care and attention. You can tell the team truly loves what they do. Staff Lilly upgraded us & was professional & always had smile on her face. Everything is excellent about this hotel from spotless room, smiling staff, great shopping & restaurants nearby & everyone so attentive but only thing not happy was no drawers in room to put clothes, water in shower would come out & make bathroom wet & room is very small, otherwise; love this hotel & staff & love Hanoi!

10

JENNIFER

Jul 12, 2025

·

Stayed 4 nights

Excellent first impression of property: beautiful decor - clean and bright, very welcoming staff. Breakfast was plentiful and offered a good variety (cold and cooked) to suit many tastes. We liked the ‘cooked to order’ menu in particular. We also valued the suggestions staff offered at breakfast as to how we could spend our day eg sightseeing options, transport, opening hours at museums etc. Our room was lovely - very clean, comfortable bed, well appointed bathroom.

10

Yong Hui

Dec 19, 2023

·

Stayed 5 nights

Excellent location right in the middle of the old quarter. Everything is within walkable distance. Rooms were clean and functional. Literally every single staff member was friendly and helpful. Especially those at the front desk such as Justin, Jay and the ladies. If i were forced to nitpick, the TV system runs on an attached android box which is laggy and hangs often.But that is an absolutely negligible negative for an otherwise excellent hotel.

10

Roger

Dec 9, 2023

·

Stayed 1 night

Im Zusammenhang mit meiner Vietnam-Rundreise habe ich das Aurora Hotel für eine zusätzliche Nacht gebucht. Das Hotel ist zentral in der touristischen Altstadt gelegen und bietet auf der oberen Etage ein schönes Frühstücksbuffet. Das Zimmer könnte sicherlich etwas grösser sein, trotzdem würde ich es bei einem Hanoi-Aufenthalt wieder wählen

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4

chee siong

Aug 30, 2024

·

Stayed 2 nights

noisy!!!

8

???

Aug 30, 2025

·

Stayed 2 nights

壁が薄かったため、隣の部屋の人のいびきまで聞こえました。それ以外は、朝ごはんのフォーもおいしく、スタッフも親切でとても良いホテルでした。

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8

Michael

Dec 31, 2023

·

Stayed 4 nights

Nice place, good central location in walking distance to everything. Breakfast isn’t huge but good enough. My only complaint is the rooms are a little small, but I’ve heard in the Old Quarter that’s common.

10

Sean

May 13, 2025

·

Stayed 2 nights

Room was great (suite), spacious modern and clean. Staff really helpful and pleasant

10

Blair

Nov 6, 2024

·

Stayed 3 nights

The customer service at the Aurora was unmatched. I have never experienced such high quality service. They were kind, responsive and helpful. Mr. Long and Moon assisted with the booked of our Ha Long Bay tour, and transportation. They ensured we had a safe ride and checked up on us to ensure everything was going well. The room itself was great. Big, clean and had everything you need. The breakfast also started nice and early at 630 so you could still have breakfast and get to your activities early.

10

hoai my

Jan 9, 2025

·

Stayed 2 nights

Nice and quiet hotel in the middle of the busy street within walkable distance from shops. Staff is very nice and courteous. Only wish that the room was a bit roomier. Nice buffet breakfast is at the top floor with large windows and balcony looking out to the city. Had a pretty decent variety of food. Would come back

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Service

Staff are widely praised as warm, professional, and proactive, often helping with tours and transport. A few experienced inconsistent information at reception or issues with arranged transfers.

Related guest reviews

10

Alvy

Sep 12, 2023

·

Stayed 1 night

There was a bit of a problem at first before we arrived but the Manager, Hang, and Alex quickly rectified it. Alex explained that the hotel had just been reopened 2 months ago thus employees are still new. Hang was really helpful, kind, and very attentive. She also helped to set up a small birthday surprise in the room for my partner when we arrived. Amazing. The whole hotel interior setting smelled fresh and new. Great modern vibrant touch. We left a jacket before leaving for Ha Long and Hang helped to keep the jacket until we returned. I would come back to stay in here. Love this hotel.

6

Shizuki

Jul 18, 2023

·

Stayed 3 nights

スタッフのサービスは良かったものの部屋が少し汚かった。壁やベッドシーツに汚れ、洗面所に上がる段差は木が剥がれ落ちたりしました。また、帰り空港まで送迎をフロントでお願いしましたが予定時間から30分くらい経っても送迎が来ませんできた。その後送迎が来たものの、すごいスピードと煽り運転だったのでずっとヒヤヒヤしてました

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8

Hetal

Jan 8, 2026

·

Stayed 4 nights

The best part of the stay was the breakfast and breakfast staff. So kind and accommodating. The most challenging part of the stay was inconsistent information from the reception team (breakfast time, mausoleum opening time, how to book a tour)- different answers depending on who and when you ask. Well meaning, but still very frustrating- ultimately do your own research. Great location in old quarter.

10

Nickolas

Sep 9, 2024

·

Stayed 4 nights

Had a great stay at this hotel. The staff were amazing especially Zoe, the location is great and the beds were so comfortable. We will definitely stay again upon our return

10

Akina

Oct 7, 2024

·

Stayed 3 nights

スタッフの方のサービスが非常に良かったです。若いスタッフが多かったですが、質問にはいつも笑顔で対応してくれ、とても親切でした。

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10

tracey

Oct 25, 2023

·

Superior service - staff was always friendly and so helpful! Gave us a lot of things to do during our stay and helped us book a tour to Ha Long Bay. Would come back again!

10

Blair

Nov 6, 2024

·

Stayed 3 nights

The customer service at the Aurora was unmatched. I have never experienced such high quality service. They were kind, responsive and helpful. Mr. Long and Moon assisted with the booked of our Ha Long Bay tour, and transportation. They ensured we had a safe ride and checked up on us to ensure everything was going well. The room itself was great. Big, clean and had everything you need. The breakfast also started nice and early at 630 so you could still have breakfast and get to your activities early.

10

Kam Tim

Dec 20, 2023

·

Stayed 1 night

The front desk officer, Justen is most helpful and friendly. His English and hospitality is impressive. The location is extremely convenient. Generally the service is very good

10

Phillip

Mar 20, 2023

·

Stayed 4 nights

Staff were amazing nothing to much trouble

10

Kam Tim

Dec 24, 2023

·

Stayed 1 night

Hotels staffs are extremely friendly and helpful. Most impressed by the front desk officer Justen who is exceptional ! Apart from speaking excellent English, he is most professional, sincere and proactive in offering help. The hotel decor and design are so stylish and attractive that one can capture good photos at diverse angles! The sky bar is another unforgettable feature ! Love the hotel !

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Location

Central Old Quarter location with easy walking access to the lake, food, and sights. A few mentioned weekend street closures complicate taxi access or that the hotel can be a bit hard to find at first.

Related guest reviews

8

Lazarus

Feb 4, 2024

·

Stayed 4 nights

Decent hotel in the the heart of Old Quarter. Next to the market and lots of food and close by to the entertainment street. Roof top was too cold to enjoy in this cold season even with heaters. Spa has no traffic and I went to other great spas within walking distance. Transport round trip was arranged by hotel which was really good as I had to go to airport in the wee hours.

8

Hetal

Jan 8, 2026

·

Stayed 4 nights

The best part of the stay was the breakfast and breakfast staff. So kind and accommodating. The most challenging part of the stay was inconsistent information from the reception team (breakfast time, mausoleum opening time, how to book a tour)- different answers depending on who and when you ask. Well meaning, but still very frustrating- ultimately do your own research. Great location in old quarter.

10

Yong Hui

Dec 19, 2023

·

Stayed 5 nights

Excellent location right in the middle of the old quarter. Everything is within walkable distance. Rooms were clean and functional. Literally every single staff member was friendly and helpful. Especially those at the front desk such as Justin, Jay and the ladies. If i were forced to nitpick, the TV system runs on an attached android box which is laggy and hangs often.But that is an absolutely negligible negative for an otherwise excellent hotel.

8

dah

Jun 24, 2024

·

Stayed 2 nights

a little dificult find this hotel, but close to city area,its not bad loation

10

Allan

Dec 3, 2023

·

Stayed 1 night

We've stayed in a number of hotels in Hanoi and Aurora has become our favorite. The staff are professional and friendly, the location is perfect, the rooms are clean and sky bar is fantastic for the view and vibe. We recommend Aurora to anyone looking for a good stay in Hanoi.

10

Cuong

Sep 22, 2023

·

Stayed 3 nights

Super nice staff. Especially Minh helped us to book tour and take care of us. The rest also very helpful and friendly. Convenient to walk to any place but during weekend, Its a little challenging to call taxi due to closure. Definitely recommend

10

Brandon

Mar 31, 2025

·

Stayed 4 nights

The hotel is located in the heart of Old Quarter. It is surrounded by many excellent food options, shopping and attractions. The hotel staff were very friendly and professional as they took time to ensure our stays were comfortable. They have also provided us with many recommendations to attractions and food options.

10

Daniel

Feb 9, 2024

·

Stayed 1 night

Tusen tack för erat engagemang i allt från restauranger till utflykter samt transporter. Fantastiska är ni! Perfekt gångavstånd till allt utan att bo i turistkvarteren. Avocado/mango smoothien runt hörnet….magisk!

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10

Yasuhiro

Aug 19, 2023

·

お盆シーズンに二泊しました。ホアンキエム湖まで歩いて5分位、市街地に近く立地が良いです。日本人の方に分かりやすく言うと少し高級感と広さがあるアパホテルといった感じです。マッサージ店やレストランも多数あります。近くにクラブがあり賑やかですが、ホテルの防音性がいいのか寝るときは外の音は気になりませんでした。ただ朝方工事をしてた音が少し気になりました。また朝食はバイキングで、オーダーするとフォーも食べれます。ベランダからの景色が良く少しホアンキエム湖も見えます。ランドリーサービスも朝預けて夕方には受け取れます。町中のコインランドリーよりは高額ですが、ホテルに頼むにしてはかなり安いと思います。またスタッフは皆素晴らしく滞在中とても気持ち良く過ごせました。困りこともすぐに対応してくれます。特にJoyさんはクッキーをくれたり、次の旅行先のダナンへの空港到着時間をケアしてくれたりとても良くしてくれました。またハノイに行った際は利用したいと思います。 Thanks Joy:-)

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10

Hoang

Mar 18, 2024

·

Stayed 4 nights

Had a good time here. Excellent location and very friendly staff

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Dining

Breakfast is often praised for quality, variety, and city views; the on site restaurant also receives positive comments. Some found breakfast average or limited (especially for vegetarians) and a few reported slow service.

Related guest reviews

10

Xesh

Apr 17, 2025

·

Stayed 3 nights

Beautifully decorated hotel throughout. Our room was very nice and clean, staff were absolutely amazing and helpful. The food in the restaurant was phenomenal. The bar staff was very friendly and it was a relaxing atmosphere.

8

Justine

Mar 23, 2023

·

Stayed 1 night

L’hôtel est bien situé dans le centre ville. Le skybar est sympa et le petit déjeuner complet !

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10

Flemming

Sep 15, 2022

·

Stayed 3 nights

Dejligt hotel lige i hjertet af den gamle bydel. Giver selvfølgelig lidt støjgener, men der er en del af charmen. Meget lækker morgenmad med flot udsigt over byen. Skybar øverst med samme flotte udsigt, men prisniveauet skal lige justeres ned.

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8

Hetal

Jan 8, 2026

·

Stayed 4 nights

The best part of the stay was the breakfast and breakfast staff. So kind and accommodating. The most challenging part of the stay was inconsistent information from the reception team (breakfast time, mausoleum opening time, how to book a tour)- different answers depending on who and when you ask. Well meaning, but still very frustrating- ultimately do your own research. Great location in old quarter.

10

Ulrich

Feb 11, 2024

·

Stayed 1 night

Nice rooftop, good breakfast, quite

10

JENNIFER

Jul 12, 2025

·

Stayed 4 nights

Excellent first impression of property: beautiful decor - clean and bright, very welcoming staff. Breakfast was plentiful and offered a good variety (cold and cooked) to suit many tastes. We liked the ‘cooked to order’ menu in particular. We also valued the suggestions staff offered at breakfast as to how we could spend our day eg sightseeing options, transport, opening hours at museums etc. Our room was lovely - very clean, comfortable bed, well appointed bathroom.

10

Alberto

Jul 18, 2024

·

Stayed 1 night

Probably the best hotel I stayed at I'm Vietnam. Rooms are very modern, very clean and staff was excellent. I love the views in the morning during breakfast sadly I didn't like the breakfast and no many vegetarian options but other than that it's perfect. I would highly recommend this hotel over other ones are the same price range

10

Makiko

May 8, 2024

·

Stayed 3 nights

朝ごはんのビュッフェが豪華でした！お部屋も清潔で、便利なエリアにあるので徒歩でいろんなところに遊びにも行けます！

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10

Elizabeth

Jul 28, 2025

·

Stayed 1 night

Loved this hotel. The staff were so friendly and always willing to help us. he breakfast was great and the view while eating breakfast was also great. The room was so comfortable. We did 21 days in Vietnam starting in the north to the south and we did 2 visits here because it was so nice.

4

Simon

Apr 11, 2022

·

Stayed 2 nights

L'hotel est presque vide avec un petit déjeuner très pauvre. Une seule personne s'occupe de tout le monde, et il faut attendre 20-30 minutes pour un café.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $246	13 $57	14 $72	15 $58	16 $88	17 $64
18 $68	19 $101	20 $86	21 $81	22 $81	23 $75	24 $124
25 $67	26 $82	27 $68	28 $68	29 $82	30 $90	31 $77

Su	Mo	Tu	We	Th	Fr	Sa
1 $83	2 $111	3 $111	4 $110	5 $110	6 $121	7 $122
8 $101	9 $122	10 $121	11 $84	12 $110	13 $92	14 $134
15 $86	16 $101	17 $101	18 $86	19 $120	20 $92	21 $93
22 $83	23 $90	24 $83	25 $86	26 $83	27 $123	28 $93
29 $84	30 $85

Aurora Premium - A Lifestyle Hotel

Prices for Aurora Premium - A Lifestyle Hotel

Monthly average prices

About this property

Location

Room options

Aurora Suite with Panoramic View

Suite Balcony with City View

Executive Room with City View

Suite with Lake View

Deluxe Room with Internal Window

Superior Room with Internal Window

Guest reviews of Aurora Premium - A Lifestyle Hotel

What guests think

Property Policies

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Good to know

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FAQs about Aurora Premium - A Lifestyle Hotel

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