Name: Leonardo Hotel Manchester Piccadilly
Address: 260 Great Ancoats Street, Manchester, England, United Kingdom, Manchester, Greater Manchester, GB
Price range: $74–$297 per night
Rating: 8.77

What guests think

Leonardo Hotel Manchester Piccadilly draws frequent praise for friendly, helpful staff, clean modern rooms and a convenient location for Piccadilly Station, trams and events at Co-op Live/Etihad, though stays can be affected by queues and small or window-limited rooms.

Breakfast and dining are generally decent, but several guests reported slow bar service and poorly replenished or lukewarm buffet items. Parking is off-site and paid, and there are recurring mentions of lift delays or outages. Rooms are modern and comfortable overall, yet some feel cramped, and heat or air-conditioning control and corridor noise sometimes impact sleep. Expect a modern, service-led stay that’s especially handy for events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern property with an on-site bar and restaurant; however, parking is off-site and paid. Several reviews also mention slow bar service and lift delays or outages during busy periods.

Related guest reviews

8

Paula

Jun 1, 2024

·

Stayed 1 night

The breakfast was nice but a lot had ran out and wasn’t replaced. The food was good but we had to ask a few times for things like napkins missing items etc. the bar needs sorted out for the evening now coop live is running there is nowhere to sit to have a drink after, it’s all closed off ready for breakfast. You should be able to come back from a concert and have a drink in a hotel bar without feeling like you are perched in a reception/lobby. Rooms were nice, clean and quiet

8

Drew

Jun 14, 2025

·

Stayed 1 night

Nice hotel and good rooms. Service at the bar could do with being better, just not many staff around to help.

10

Tomi

Apr 22, 2025

·

Stayed 1 night

I travelled for work for a concert that was happening at Co-op Live, as such the hotel was busy but not terribly so. Only impact that may have is on their 3 lifts when trying to go to breakfast and checking out as everyone is doing the same and there can be a 5 min wait for some of the upper floors, as it seems some of the lifts skip floors or go to certain floors in order of when they were called 🤔

8

Idehen Valentine

Aug 6, 2025

·

Stayed 1 night

Everything is good except no car park

6

Rhiannon

Jul 5, 2025

·

Stayed 1 night

Check in was great, the lobby is lovely and clean and bright and the staff were lovely. The room on first glance was amazing it’s huge with a lovely view, however it could do with a deep clean, the bedding was clean but the room looked tired, splashes up walls and units, handles missing, peeling units. Such a shame really. There were a couple of incidents on the evening one of which was totally out of the hotel’s control but the evening staff weren’t proactive at all. We had an issue with the lift which the evening staff didn’t take seriously either and it really let the hotel down as the staff on the day shift were completely different, really helpful and sympathetic. The breakfast was what you’d expect from a buffet, plenty of choice and restaurant was clean. It’s a shame that we were let down by the evening staff. Don’t take the lift on the right 😳

10

Carl

Dec 2, 2024

·

Stayed 1 night

Nice hotel shame they don’t have a car park.

8

Kayleigh

Jun 14, 2025

·

Stayed 1 night

Well-equipped and modern room with a great facilities and a handy mini fridge. Bathroom was clean and stylish. Service at the bar could do with improving as at times you was waiting for 20 minutes for somebody to come and serve.

8

Alison

Jun 8, 2024

·

Stayed 1 night

Good location for the new CO-OP arena. Clean and comfortable rooms, very welcoming. Would be 5 stars if it had a carpark. Travis Rd carpark is nearest. Car got broken in to!!

6

Russell

Sep 19, 2024

·

Stayed 1 night

Was difficult parking for this hotel. The Parking suggested on the hotel website by following the postcode indicated takes you to a car park a long distance away. There is one nearer on Travis Street (50m away) and this needs to be made clearer for customers driving. The rooms are functional, comfortable and well equipped but the air conditioning was not working so sleeping wasn't easy on Floor 10 at 24 degrees. Breakfast was of average quality and simple items such as napkins, hot water and side plates were difficult to find. Staff were friendly and they admitted the parking directions were “misleading” but then why don’t they contact the relevant staff to correct it?!

10

Osarumwense

Oct 31, 2025

·

Stayed 1 night

Beautiful hotel, neat rooms, but had to pay for parking outside the hotel

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas clean and modern. A number of reviews, however, noted lapses such as dirty or stained items, scuffed walls/carpets, drainage problems, or missed housekeeping.

Related guest reviews

4

Mina

Aug 4, 2025

·

Stayed 3 nights

Terrible hygiene and cleaning services at this Property, disappointing from Leonardo. Staff are very rude and not willing to help. Location is good.

2

Sunil

Aug 4, 2025

·

Stayed 3 nights

The hotel has poor hygiene standards and staff were very dismissive and rude. Rooms are very small and were not cleaned despite several requests. Breakfast is very poor and as regular visitors to Leonardo properties we would never visit this property again.

6

Rhiannon

Jul 5, 2025

·

Stayed 1 night

Check in was great, the lobby is lovely and clean and bright and the staff were lovely. The room on first glance was amazing it’s huge with a lovely view, however it could do with a deep clean, the bedding was clean but the room looked tired, splashes up walls and units, handles missing, peeling units. Such a shame really. There were a couple of incidents on the evening one of which was totally out of the hotel’s control but the evening staff weren’t proactive at all. We had an issue with the lift which the evening staff didn’t take seriously either and it really let the hotel down as the staff on the day shift were completely different, really helpful and sympathetic. The breakfast was what you’d expect from a buffet, plenty of choice and restaurant was clean. It’s a shame that we were let down by the evening staff. Don’t take the lift on the right 😳

8

Claire

Nov 9, 2025

·

Stayed 2 nights

The shower drain was blocked so very hard to do a full shower

10

Jeremy

Jun 24, 2025

·

Stayed 1 night

Really nice hotel, clean and modern. Very well situated but quiet. Will stay again.

4

Kathryn

Jul 12, 2025

·

Stayed 1 night

The room was run down and needs decorating. It had only one small floor to ceiling window in the corner.We paid a lot for this room as we were at a concert in town and I at least expected it to be clean. The walls and paint were all scuffed and peeling off. The shower head was covered in what looked like black mould and limescale so i didnt want to use it, the towels rough and old. The staff on reception were very friendly and efficient. They are sadly let down by the rest of the hotel.

10

Rebecca

Oct 8, 2025

·

Stayed 1 night

Clean and comfortable room. Good amenities in room and in excellent condition.

10

Alison

Jun 5, 2025

·

Stayed 3 nights

All the staff in the hotel were friendly and helpful. Our room was modern and very clean. It was quiet at night. The breakfast was excellent with cooked breakfast, a choice of breads, continental breakfast, cereals, fruit and pastries.

4

James

May 10, 2025

·

Stayed 1 night

Not the best. Shower flooded the entire bathroom and went through in

8

Diana

Oct 29, 2025

·

Stayed 2 nights

Staff available and approachable. Efficiency when queries arose was excellent. Room was clean and breakfast had great choices.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern with comfortable beds, fridges and safes in many, and some spacious options with views. Common issues include compact layouts or narrow windows, hard pillows, heat or A/C struggles, and occasional noise from corridors or doors.

Related guest reviews

8

Kim

Aug 30, 2025

·

Stayed 1 night

Easy stay, comfotable bed and great shower, good wifi. No oepn windows so if you like fresh air, this isn't an option. Staff really helpful and quiet despite being busy.

4

Dave

Jul 11, 2024

·

Stayed 1 night

There was a door between ours and the next Not mentioned when we booked, far too noisy

10

john

Jun 3, 2024

·

Stayed 1 night

Good

10

Mrs B

Oct 29, 2025

·

Stayed 1 night

Modern, clean, welcoming staff, comfy beds, quiet despite being in a busy main road in the city centre

8

Kevin

Jun 20, 2025

·

Stayed 1 night

Positives: Quiet, clean, good sized room, easy check in, well located for a gig at the Co-Op Live Arena. Negatives: Room (on the 9th floor on a very hot week!) too hot. Maybe partly caused by a very hot towel rail in the bathroom which couldn't be switched off? Either way, the Air Con couldn't tackle it.

10

Lee

Nov 8, 2025

·

Stayed 2 nights

Always a pleasant hotel to stop over at, which we do often when attending gigs. Asked for a quiet room which we got but it did feel a bit claustrophobic as it was a tad on the small cramped size. Staff were fine, checking in was t the speediest either

6

Natalie

Oct 29, 2024

·

Stayed 1 night

Room was quite noisy, could hear banging from outside in the corridors , and next door rooms and in the bathroom . Good location and would stay again for the price.

10

Hester

Jul 26, 2025

·

Stayed 1 night

Lovely quiet and spacious room, light and airy with comfy beds and a tv that worked!

8

Mark

Jul 12, 2025

·

Stayed 7 nights

Good location, walking distance to Picadilly station. Staff very friendly. We were a little disappointed that door didn’t have a deadbolt. Also our A/C didn’t work until the 6th day of 7 day stay, after we saw a maintenance guy in the hallway and mentioned there was something wrong. We called front desk the 1st day and they said the main switch had to be turned on and it was working fine. We were left a note in the room stating problem with airflow, and to turn on manually. Would have been nice if they had sent him up earlier instead of us finding him in another room and asking him to take a look as there were some sleepless nights due to the heat.

6

John

Jul 1, 2025

·

Stayed 2 nights

Very comfortable room, mini fridge and safe inc. no storage space though, except for 6 hangars on a rail. No drawers or even shelves, had to use the ironing board to put clothes on. Also, the towel radiator was permanently switched on, on the hottest weekend this year! It was reported but we were told it SHOULD switch off when you turn the lights off, but definitely didn't! Probably stick to the Premier inn next time sorry guys 🙄

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Service

Service is frequently praised as friendly, welcoming and helpful across reception, bar and housekeeping. Some guests experienced long check-in queues or isolated instances of rudeness or slow responses.

Related guest reviews

10

Andy

Aug 21, 2024

·

Stayed 1 night

Charged me twice via Hotels.com and directly. This was soon rectified with upgrade and complimentary drinks. Upgraded room was great standard and spacious.

2

Kim

Nov 2, 2025

·

Stayed 1 night

We couldn’t stay as my partner was unwell but had no response to our email contact directly with the hotel other than an automated reply

10

Kerry

Sep 21, 2025

·

Stayed 1 night

Lovely hotel. Staff incredibly welcoming and so helpful with any query. Room a decent size and had everything we needed. Beds super comfortable. Breakfast good with plenty of choice. Everything you could ask for really.

8

Kevin

Jul 17, 2025

·

Stayed 2 nights

Staff overall very helpful and well informed .

10

Kia

Mar 14, 2025

·

Stayed 1 night

The lady in reception, didnt catch her name unfortunately, she was very helpful and kind, made everyone who was there for the concert feel safe and gave us great advice on how to get to the arena

10

Monique

Jul 26, 2025

·

Stayed 4 nights

The excellent service for Ben the night manager Mican and Emma they treated like family

4

Nicolle

Mar 20, 2025

·

Stayed 1 night

The receptionist David was very rude! We had phoned in the morning before our stay to ask about a pricing issue and were told on the phone we would get breakfast as a good will gesture but when we got to the hotel he had a very poor attitude told us “no one would have offered you breakfast for free” made us feel quite uncomfortable in front of other guests and had a really bad attitude. The room had coffee or something splattered over the walls by the desk and I had to move the single bed to put it by the double for my disabled daughter and the floor was disgusting. It was filthy.

10

Keeley

Jul 27, 2025

·

Stayed 1 night

The Staff were lovely, friendly welcoming. The breakfast was amazing well worth the money. The bed was so comfy! The room was lovely and clean, the sheets and towels felt and smelt lovely. We would stay again! & Tramline straight outside for the CO-OP live arena

10

Nicola

Jul 2, 2025

·

Stayed 1 night

Friendly helpful staff. Lovely lady checked us in. Lovely bar staff, all friendly and accommodating.

8

Gary

Jul 6, 2025

·

Stayed 1 night

We had a few issues on check in due to a new system that reception were fighting with which caused long delays. The girls on reception did a great job dealing with frustrated customers. Otherwise everything else was good.

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AI-generated summary based on recent guest reviews

Location

Convenient for Co-op Live/Etihad and within walking distance of Manchester Piccadilly and tram links. The immediate area feels a bit out of the way or industrial to some, with construction and limited nearby dining.

Related guest reviews

10

Samantha

Jul 21, 2025

·

Stayed 1 night

One night stay for a concert at the Co-op live... Excellent all round stay,with a fantastic breakfast then set us up for the day. A brilliant location for the co-op live which is a nice walk along the canal path,takes about 25mins or catch the tram.....

8

Deborah

Jul 4, 2025

·

Stayed 1 night

Lovely hotel, great location for Etihad stadium and coop live. Both tram service and walkable. Even on an evening the walking route is well lite and feels safe. Hotel was very busy due to an event so had to wait to check in but there were option to self check in. Room comfortable and clean. Not a lot of places near to eat had to walk 15 mins to find a variety of places to eat. Coffee shop across the road and walkable to Manchester Piccadilly station. The only down side was the price. It had been increased due to the event but I guess that’s the price you pay for the location.

10

Amy

Jul 23, 2025

·

Stayed 1 night

I stayed here with my 2 daughters as we were going to see Billie Eilish. It was the perfect location, just a couple of minute walk to the tram station to the co op live and a half an hour walk back. Staff were excellent.

10

William

Jul 25, 2025

·

Stayed 2 nights

20 mins walk to Co-op Live. 15 mins walk to Manchester Piccadilly and city centre. Great pizza at Rudy's, 15 mins walk. Comfy bed, quiet rooms. Carpets in hall areas a bit grubby, could be doing with being cleaned/replaced, sink in toilet struggled to drain but other than that, it was fine. Would use again for any visit Co-op Live concerts

8

Elizabeth

Jul 21, 2025

·

Stayed 2 nights

To out of the way.

8

Ian

Nov 20, 2024

·

Stayed 1 night

Hotel was fine. Just what was needed for a concert at Apollo. Staff very helpful and allowed us an early check in. Hotel a bit isolated in an industrial area but near enough walk to Piccadilly.

10

Isabelle

Aug 6, 2025

·

Stayed 1 night

Great location walking distance to restaurants and venues

10

Tom

Jun 15, 2025

·

Stayed 1 night

Front desk staff were excellent throughout our stay. It's a short walk from Manchester Piccadilly, then a short tram ride to the Co-op arena. The tram stop is very close to the hotel. There is also an excellent craft beer brewery and bar in a nearby industrial estate, called Track brewery. Highly recommend!

10

diane

Jun 19, 2024

·

Stayed 1 night

Great location, short distance to Piccadilly rail station and to tram stop for travel to Etihad/ Co-op Live arena. Helpful, friendly reception staff, clean & comfortable room.

10

Evelin Areli

Aug 1, 2024

·

Stayed 3 nights

The hotel is located in a great location, about a 10 min walk from central Manchester. Closest bus stop is 3 min. Staff is very helpful and kind, they were very welcoming and polite. 10/10 in cleanliness.

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AI-generated summary based on recent guest reviews

Dining

Breakfast often gets positive comments for choice, but recurring complaints cite slow replenishment, lukewarm items and average quality. Bar and restaurant service can be slow at times.

Related guest reviews

10

Samantha

Jul 21, 2025

·

Stayed 1 night

One night stay for a concert at the Co-op live... Excellent all round stay,with a fantastic breakfast then set us up for the day. A brilliant location for the co-op live which is a nice walk along the canal path,takes about 25mins or catch the tram.....

10

Kim

Jul 21, 2025

·

Stayed 1 night

Stayed here for one night, attended a concert nearby. Within walking distance for trams, buses, shops and concert venue. Room was lovely, comfy bed. Breakfast buffet was great, plenty of both hot and cold choices and clean dining area. Will definitely choose again and recommend. Staff were friendly and helpful.

8

Chris

Oct 29, 2025

·

Stayed 1 night

The room was fantastic, a really great price but the breakfast wasn't well stocked. You couldn't get many items and we have to wait 20 minutes for bacon. It's a shame as the service was excellent and the staff couldn't do enough to help.

10

Kevin

Nov 9, 2025

·

Stayed 1 night

Modern Hotel, Nice food for both dinner and breakfast. Service quick.

10

Colin

Sep 27, 2025

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Stayed 1 night

Lovely hotel, clean and comfortable, breakfast was excellent.

8

Karen

Jul 20, 2025

·

Stayed 1 night

Great stay, great location. Breakfast was not the best, food had been stood there for ages, was dry and swimming in grease. Other than that great accommodations

8

Kayleigh

Jun 14, 2025

·

Stayed 1 night

Well-equipped and modern room with a great facilities and a handy mini fridge. Bathroom was clean and stylish. Service at the bar could do with improving as at times you was waiting for 20 minutes for somebody to come and serve.

6

Helen

Jun 14, 2025

·

Stayed 1 night

No a great bed, pillows uncomfortable Breakfast very disappointing. Poor selection. Food not replaced. Juices not fresh. No fresh fruit. Very basic

8

Rachael

May 28, 2025

·

Stayed 1 night

Clean room and comfy beds. Although curtains did let some light in as couldn’t fully close at end of rail. Breakfast was the best, but we might of arrived after a busy period and food, cutlery hadn’t been replenished. Staff very friendly and helpful. Would stay again.

6

David

Jun 23, 2024

·

Stayed 1 night

Hotel itself in great location for Co-op Live/Eithad stadium. Both are around a 20-25 minute walk. Due to the queue at reception we did the automated check in and checked ourselves in upon arrival without any problems. Room was clean and met all our needs for an overnight stay and beds were comfortable. Big let down was the breakfast. When we got to dining area, it was approximately half full so was not too busy. However, when we went to get our breakfast there was no fresh orange juice, tea, eggs, mushrooms, bowls - in fact it was incredibly poor! When they eventually brought out some scrambled eggs, the other food on the plate was cold. Our daughter could not finish her breakfast as it was not very enjoyable and had to excuse herself from the table and go back to the room as she felt unwell after eating some of it. Just after we checked out, she was actually sick and fetched the breakfast back up!! I would recommend this hotel for location but really regret booking the breakfast so I would advise to go elsewhere for your breakfast.

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Month	Average price
January	$98
February	$149
March	$113
April	$112
May	$122
June	$126
July	$102
August	$98
September	$123
October	$133
November	$132
December	$137

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $129	5 $223
6 $103	7 $77	8 $129	9 $141	10 $171	11 $137	12 $297
13 $107	14 $131	15 $141	16 $185	17 $118	18 $136	19 $204
20 $74	21 $96	22 $131	23 $151	24 $121	25 $146	26 $206
27 $84	28 $86	29 $125	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $184	3 $234
4 $90	5 $84	6 $120	7 $132	8 $101	9 $152	10 $296
11 $84	12 $89	13 $139	14 $175	15 $126	16 $151	17 $200
18 $84	19 $91	20 $178	21 $130	22 $89	23 $154	24 $252
25 $117	26 $95	27 $98	28 $104	29 $88	30 $144	31 $237

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Monthly average prices

About this property

Location

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What guests think

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