Candlewood Suites - Columbia by IHG

From the moment we walked in the door until the moment we left, everything about the hotel was exceptional. The staff was friendly and welcoming. The lobby was clean and the pantry was stocked. The room was very clean and modern and the bed was comfortable. We will definitely stay here again!

Room was great! It was clean and comfortable. Only small amounts of green space around for “pet areas.” To be noted, the pet fee listed on Expedia is wrong. It is really $75 just so other pet owners know!

Facilities and room were in pristine condition and enjoy staying here. Was very disappointed that advertised pet fee ($50) was not only wrong (actually $75), but I was charged another $14 in taxes/fees for the pet fee. Would not consider staying again with so many hidden fees.

Lovely staff and easy location. I’m traveling with my dog and there is plenty of places to walk him around outside.

This stay was a quick overnight for two day car trip with our dog. Nice to know property is pet friendly. Bummed to know (at check in) that Expedia didn’t tell me about $75 pet fee.

Property was listed as “Pet Friendly” when I made the reservation. When I arrived, tired, was told that pet friendly meant you had to pay a non-refundable $75 dollar fee! Will not stay here again.

Loved our room! Very clean and well maintained, loved the staff as well. Everyone we spoke to was very kind and smiley. The snack shop was wonderful! And the atmosphere in the lobby was fantastic. Anything you might have needed was sitting in our room so we didn't want for anything. Overall fantastic stay and we'll be returning again.

The room and the service the cleanliness all that was fine. My only complaint was that I had a nonrefundable room and when I got there, I found that I had to pay $75 for a pet fee that was more than half the price of the room to me that was outrageous and price gouging I was stuck. I had to take the room because it was nonrefundable so therefore I had to pay the $75 to say that your hotel is pet friendly is an extreme stretch.

My room was as pictured online. Modern, clean, and very quiet. All lighting was LED, with ample USB charging ports throughout the room. The kitchenette was spotless, and featured an electric hot plate, full-size microwave and refrigerator. Actual glass and ceramic dishes were stocked and ready for use, along with cloth towels, pot holders, and other useful utensils. A coffee maker, Pyrex cookware, stainless steel pans, and ironing board and iron came standard. The bathroom was extremely spacious and modern, with a large LCD backlit mirror, full-size bathroom vanity with storage, and a pristine stand-up shower bay. Everything was spotless, although the shower water pressure was too low in order to enjoy the features of the Moen multifunctional rain showerhead. The two queen beds featured firm mattresses, soft sheets, and both firm and soft pillows. Again, everything was meticulously clean. The hotel did not have a restaurant, nor was complimentary breakfast provided. Instead, a well-stocked pantry of various items were available that could be purchased and prepared in the privacy of your room. This included fruits, microwave entrees, soups, and other prepared meals. Many beverages were also available. The hotel also included an impressive workout area and complimentary laundry facilities, but I didn't use. The hotel is 100% smoke free, with covered designated smoking areas well apart from the entrance. Parking is ample and well illuminated. A great hotel! 👍

Front desk staff -wonderful and kind! I was on a road trip from Colorado to Charleston with a pet. Rooms are new, clean, and spacious. Very dog friendly. Free washer/dryer. Clean, new, and well laid out. Great find in that price range.

It was very clean and comfortable. The staff was friendly and helpful.

From the moment we walked in the door until the moment we left, everything about the hotel was exceptional. The staff was friendly and welcoming. The lobby was clean and the pantry was stocked. The room was very clean and modern and the bed was comfortable. We will definitely stay here again!

Room was great. Nice and clean. Toilet did not have enough water pressure to flush properly.

Clean. Well maintained

There was a roach in our room and maid service never came.

They have bugs in my room

Very clean rooms, super comfortable beds. Nice big shower and bathroom. It felt luxurious for the price. We almost stayed a few doors over at a red roof inn until we saw how dirty and dingy it was so we moved over to Candlewood suites and it was a major improvement. Front desk was so friendly. Will be back!

My room was as pictured online. Modern, clean, and very quiet. All lighting was LED, with ample USB charging ports throughout the room. The kitchenette was spotless, and featured an electric hot plate, full-size microwave and refrigerator. Actual glass and ceramic dishes were stocked and ready for use, along with cloth towels, pot holders, and other useful utensils. A coffee maker, Pyrex cookware, stainless steel pans, and ironing board and iron came standard. The bathroom was extremely spacious and modern, with a large LCD backlit mirror, full-size bathroom vanity with storage, and a pristine stand-up shower bay. Everything was spotless, although the shower water pressure was too low in order to enjoy the features of the Moen multifunctional rain showerhead. The two queen beds featured firm mattresses, soft sheets, and both firm and soft pillows. Again, everything was meticulously clean. The hotel did not have a restaurant, nor was complimentary breakfast provided. Instead, a well-stocked pantry of various items were available that could be purchased and prepared in the privacy of your room. This included fruits, microwave entrees, soups, and other prepared meals. Many beverages were also available. The hotel also included an impressive workout area and complimentary laundry facilities, but I didn't use. The hotel is 100% smoke free, with covered designated smoking areas well apart from the entrance. Parking is ample and well illuminated. A great hotel! 👍

Love the room! Very spacious and clean!

From check in to check out was an excellent experience. Desk clerks were super helpful and the room was super clean. Definitely recommended!👍👍

We had a 1 night stopover over and the Candlewood Suites Columbia by IHG was the perfect fit. The evening desk clerk was very friendly and helpful with questions I had. We were also surprised by the kitchen in the room. It is perfectly equipped.

Very nice, exceeded expectations! Pet friendly. Comfy and quiet.

Very clean rooms, super comfortable beds. Nice big shower and bathroom. It felt luxurious for the price. We almost stayed a few doors over at a red roof inn until we saw how dirty and dingy it was so we moved over to Candlewood suites and it was a major improvement. Front desk was so friendly. Will be back!

My room was as pictured online. Modern, clean, and very quiet. All lighting was LED, with ample USB charging ports throughout the room. The kitchenette was spotless, and featured an electric hot plate, full-size microwave and refrigerator. Actual glass and ceramic dishes were stocked and ready for use, along with cloth towels, pot holders, and other useful utensils. A coffee maker, Pyrex cookware, stainless steel pans, and ironing board and iron came standard. The bathroom was extremely spacious and modern, with a large LCD backlit mirror, full-size bathroom vanity with storage, and a pristine stand-up shower bay. Everything was spotless, although the shower water pressure was too low in order to enjoy the features of the Moen multifunctional rain showerhead. The two queen beds featured firm mattresses, soft sheets, and both firm and soft pillows. Again, everything was meticulously clean. The hotel did not have a restaurant, nor was complimentary breakfast provided. Instead, a well-stocked pantry of various items were available that could be purchased and prepared in the privacy of your room. This included fruits, microwave entrees, soups, and other prepared meals. Many beverages were also available. The hotel also included an impressive workout area and complimentary laundry facilities, but I didn't use. The hotel is 100% smoke free, with covered designated smoking areas well apart from the entrance. Parking is ample and well illuminated. A great hotel! 👍

Love the room! Very spacious and clean!

Great and quiet room

I loved this hotel! I was surprise how nice was the hotel and the room was big. I was definitely not expecting a full kitchen. It was nice to have, even thought I didn’t use it, it was nice to have the option.

The staff were very nice and accommodating! My room was super nice, clean, and comfortable.

The room was perfect for our needs. The staff was friendly and helpful.

Very nice, spacious room.The kitchenette was a plus we didn't use but surely will in future visits. Staff was excellent...had to report faulty plumbing three times during our 4-day stay, but the issue was addressed very quickly every time. The bed was very comfortable; pillows, however, were way too soft, even the "firm."

It was very clean and comfortable. The staff was friendly and helpful.

From the moment we walked in the door until the moment we left, everything about the hotel was exceptional. The staff was friendly and welcoming. The lobby was clean and the pantry was stocked. The room was very clean and modern and the bed was comfortable. We will definitely stay here again!

We had issues checking in the digital credit card would go through. Then we had to cancel the reservation with Expedia so the could check us in. At 10:30 pm we tried to go to our room the key wouldn’t work 4 times up and down in the elevator, finally they went to try to move us room but they were sold out. It was extremely frustrating all the way around. The staff didn’t really go above and beyond to fix the problems.

Staff was very friendly and helpful. But still took 30 minutes to check in apparently the Expedia negotiated rate was too high and the hotel clerk couldn’t get the Expedia credit card to go through. Very frustrating Expedia had already billed my c.c. But they had not paid the hotel.

Check in staff was very helpful and friendly. Very clean room in great condition.

From check in to check out was an excellent experience. Desk clerks were super helpful and the room was super clean. Definitely recommended!👍👍

Received a voice mail around 3:30 that the hotel was overbooked and there would not be a room available for me. I called the hotel back and they eventually gave me a room, not the one that I had reserved. The hotel blamed the overbooking issue on hotel.com. Not sure who was in the wrong on this one. Also the elevator was out of service one day.

The room was perfect for our needs. The staff was friendly and helpful.

Upon my arrival, I was treated very kindly and the staff was so hospitable. This morning, different staff, different tone. I wanted to extend my stay for one more night but was treated ever so rudely for even attempting. While I was trying to decide if I was going to extend my stay, I was simply confirming that my late checkout request was still being honored. Who I spoke with (the assistant manager) verbatim said “have you looked outside? The weather is too bad for housekeepers to show up and we’re understaffed” … kind of a rude way to speak to someone in the HOSPITALITY business. Then when I was trying to rebook the same associate (assistant manager) was extremely rude and made it very difficult so I decided to just check out. I know that my personal affairs shouldn’t matter while staying in a hotel, but the only reason I booked this stay was because I was just diagnosed with a terminal disease, had a friend purchase me a gift card, and I booked just for a little getaway and to have a tub because I’m in so much pain. I cannot believe I was treated like a nuisance. The assistant manager for this property shouldn’t be doing anything other than assisting herself a different career because hospitality is most certainly not her strong suit.

Very nice, spacious room.The kitchenette was a plus we didn't use but surely will in future visits. Staff was excellent...had to report faulty plumbing three times during our 4-day stay, but the issue was addressed very quickly every time. The bed was very comfortable; pillows, however, were way too soft, even the "firm."

This property is clean and safe . Close to I-65

We had a 1 night stopover over and the Candlewood Suites Columbia by IHG was the perfect fit. The evening desk clerk was very friendly and helpful with questions I had. We were also surprised by the kitchen in the room. It is perfectly equipped.

Lovely staff and easy location. I’m traveling with my dog and there is plenty of places to walk him around outside.

The hotel was clean, bright and the room was spacious. It is my new hotel for when I'm in the Columbia area. Right off the Interstate and next door to a gas station and a cracker barrel. What else could anyone ask for?

Overall great experience! Good area! Clean friendly atmosphere

Easy off and on to 65. Staff was friendly. The room was clean.

Front desk staff -wonderful and kind! I was on a road trip from Colorado to Charleston with a pet. Rooms are new, clean, and spacious. Very dog friendly. Free washer/dryer. Clean, new, and well laid out. Great find in that price range.

Easy off and on from interstate

Clean, convenient. Great staff

Very nice staff, good location. Everything was convenient. Very clean rooms. I'll recomend it.

From the moment we walked in the door until the moment we left, everything about the hotel was exceptional. The staff was friendly and welcoming. The lobby was clean and the pantry was stocked. The room was very clean and modern and the bed was comfortable. We will definitely stay here again!

The hotel had no frills and was very overpriced. No covered entry. No breakfast. Bed was very comfy. Hotel is new, but poor workmanship makes it seem older.

We had a 1 night stopover over and the Candlewood Suites Columbia by IHG was the perfect fit. The evening desk clerk was very friendly and helpful with questions I had. We were also surprised by the kitchen in the room. It is perfectly equipped.

Loved our room! Very clean and well maintained, loved the staff as well. Everyone we spoke to was very kind and smiley. The snack shop was wonderful! And the atmosphere in the lobby was fantastic. Anything you might have needed was sitting in our room so we didn't want for anything. Overall fantastic stay and we'll be returning again.

My room was as pictured online. Modern, clean, and very quiet. All lighting was LED, with ample USB charging ports throughout the room. The kitchenette was spotless, and featured an electric hot plate, full-size microwave and refrigerator. Actual glass and ceramic dishes were stocked and ready for use, along with cloth towels, pot holders, and other useful utensils. A coffee maker, Pyrex cookware, stainless steel pans, and ironing board and iron came standard. The bathroom was extremely spacious and modern, with a large LCD backlit mirror, full-size bathroom vanity with storage, and a pristine stand-up shower bay. Everything was spotless, although the shower water pressure was too low in order to enjoy the features of the Moen multifunctional rain showerhead. The two queen beds featured firm mattresses, soft sheets, and both firm and soft pillows. Again, everything was meticulously clean. The hotel did not have a restaurant, nor was complimentary breakfast provided. Instead, a well-stocked pantry of various items were available that could be purchased and prepared in the privacy of your room. This included fruits, microwave entrees, soups, and other prepared meals. Many beverages were also available. The hotel also included an impressive workout area and complimentary laundry facilities, but I didn't use. The hotel is 100% smoke free, with covered designated smoking areas well apart from the entrance. Parking is ample and well illuminated. A great hotel! 👍

I loved this hotel! I was surprise how nice was the hotel and the room was big. I was definitely not expecting a full kitchen. It was nice to have, even thought I didn’t use it, it was nice to have the option.

Very nice, spacious room.The kitchenette was a plus we didn't use but surely will in future visits. Staff was excellent...had to report faulty plumbing three times during our 4-day stay, but the issue was addressed very quickly every time. The bed was very comfortable; pillows, however, were way too soft, even the "firm."