Is parking available at the property?

Yes, valet parking is available for EUR 45 per night.

What type of breakfast is offered and what are the serving hours?

Breakfast is available daily for a fee, with options for dining in the hotel's coffee shop/cafe or via room service during limited hours.

Does the property allow pets?

Yes, pets are allowed for a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 14:00 to 23:30, and check-out is by 10:30. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of EUR 50 per room. Arrangements can be made upon request.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

How is the property located in relation to key landmarks?

The hotel is centrally located in Naples, within a 15-minute walk of Via San Gregorio Armeno and Sansevero Chapel Museum. It is approximately 0.9 km from Santa Chiara Basilica and 1.1 km from Naples National Archaeological Museum.

What are the policies for guests staying with children?

Children are allowed at the property, and all guests, including children, must be present at check-in and show a government-issued photo ID.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 25 per day. Advance request is required for availability.

Hotel San Michele Naples - Immaculate Rooms

Average nightly price at Hotel San Michele by month, last 12 months (USD)
Month	Average price
January	$97
February	$77
March	$109
April	$134
May	$151
June	$130
July	$117
August	$115
September	$148
October	$136
November	$91
December	$101

What guests think

Across recent reviews, Hotel San Michele is praised for friendly, multilingual staff and a central, walkable location near the train station and historic sights, though the surrounding neighborhood feels gritty, noisy, and less tidy to several guests.

Rooms are generally spacious and modern, with air conditioning appreciated, but guests report weak soundproofing, street noise, and occasional maintenance issues such as leaky or makeshift showers, intermittent hot water, and aging or uncomfortable beds. Cleanliness is often noted positively, yet a few reviews mention lapses like leftover trash, bathroom odors, or ants. Breakfast—frequently served on the rooftop terrace—earns praise for variety, though some found it basic, slow to be replenished, or the coffee from a machine underwhelming. Overall, expect a practical base with city-center convenience rather than a luxury or whisper-quiet stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop terrace is frequently mentioned, especially for breakfast and casual use. Luggage storage is available (often kept in the lobby).

Related guest reviews

6

Per Roar

Jul 17, 2023

·

Stayed 2 nights

Bildene som vises gir ikke et riktig bilde av hotellet, det ser veldig fint ut på bildene men virkeligheten er noe annet. Det sies at de har basseng men det stemmer ikke, det sies at de har en fin takterrasse men den er slett ikke fin og ingen lys der på kvelden. Rommet jeg fikk var stort og romslig, slik det var beskrevet på hotels.com, men det var dårlig Wifi dekning på rommet jeg fikk. Betjeningen var derimot veldig hyggelig og hjelpsom, så de må jeg gi terningkast 6.

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10

Billy

Jun 18, 2024

·

Stayed 2 nights

Excellent. Large room for family of 4. Very comfortable. Very walkable area, not too far from train stations. Nice breakfast area and rooftop patio.

8

Lisette

Aug 23, 2024

·

Stayed 6 nights

Enkelt boende med bara enkel frukost (plus för frukten på frukosten)! Personalen i receptionen var underbara förutom sen kväll då hen inte pratade engelska! Hissen fungerade dåligt och vi fick ta trappen hela tiden. ACn fungerade sämre på ett av rummen och det var 40 grader Celsius vilket gjorde det tufft! Fina toaletter!

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10

Breanna

Jul 17, 2024

·

Stayed 2 nights

Excellent helpful and kind staff, incredible rooftop terrace and a delicious breakfast.

8

DAGMARA

Sep 22, 2024

·

Stayed 2 nights

The staff was very nice and responsive, making the check-in process smooth, especially since I had contacted them about arriving late—they ensured someone was there to greet me. The bathroom was spacious, and the bedroom was decent. Breakfast included eggs, cold-cuts, breads, tasty pastries and fruit. One thing to note is that while you can leave your baggage at the hotel, it’s stored in the front lobby, which felt a bit concerning at first. However, the staff assured us it wouldn’t be left unattended, and we took a leap of faith. Thankfully, everything went perfectly fine with our luggage. Overall, a nice stay!

10

Karen

Mar 17, 2024

·

Stayed 1 night

Great location, very close to the train station. It was only about a 15-minute walk from the train. All the staff were friendly and accommodating, when needed. We were able to leave our belongings there, while we explored Naples, before our train left. Our room was large, especially by European standards. The four of us were very comfortable.

6

Andrew

Mar 16, 2024

·

Stayed 2 nights

The fact that we were unable to use the terrace, weren't advised that ceiling works would be under way at the time of our stay

10

Jessica

Jun 21, 2024

·

Stayed 2 nights

Loved it! Nice room that was clean, modern, and not too cramped. Staff were all very nice! We got takeaway pizza one night and the lady behind the counter said we could sit upstairs on the terrace which was really nice (we didn’t know about the terrace beforehand). Great hotel, good location not too far from the station, would recommend!

10

Lydia

Jan 25, 2024

·

Stayed 3 nights

Easy to get in and out of the city. Staff very helpful. Great to valet park your car Quick walk to metro

10

Martine

Sep 26, 2024

·

Stayed 2 nights

The staff was very friendly and knowledgeable. Martina went out of her way to assist us with sightseeing, restaurants etc. The family room was very spacious and mostly quiet. Breakfast on the roof top terrace was wonderful too.

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Cleanliness

Cleanliness is frequently praised across rooms and common areas. A minority of reviews report lapses, including leftover trash, drain odors, or ants.

Related guest reviews

10

Beniamino

Jan 16, 2023

·

Stayed 2 nights

Camera tripla spaziosa, pulita

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10

Elizabeth

Jun 5, 2024

·

Stayed 1 night

Hotel was basic but very clean! Rooms are large. Staff was incredibly nice and helpful. Breakfast was really nice-a great spread, not a typical hotel layout. Elevator was helpful with baggage.

4

Susana

Jun 17, 2024

·

Stayed 4 nights

Location is good because there are lots of options to eat around it, but we did not like the hotel in general. It did not look clean and Napoli in general is a super dirty city. The shower was clogged for the 4 nights we were there, even when we reported the issue the first day. The TV was not working and they came the second day to replace it for a smaller one and left the holes on the wall visible. We had an issue with the second key, which disappeared from the room, we do not know how because it was on top of the table, probably the same day they came to change the TV, and we were charged 20 euros for it. We never used it, but we actually don't know how it disappeared, so we had to pay for it. Ihave to say staff was very nice, but I do not recommend this hotel.

6

Michelle

Sep 14, 2025

·

Stayed 2 nights

Property needs updating. I like that they let us check in early. When we got to our room, there was old trash from prior guest, as well as hair in sink. Bed and pillows were very uncomfortable. There were ants in room and mini fridge was leaking. Location was good but overall wouldnt stay here again.

8

Jacqueline

Aug 22, 2025

·

Stayed 4 nights

Hotel bem conservado, quarto e banheiro enormes e limpos. Café da manhã farto no roof top. Martina foi extremamente atenciosa, nos indicou restaurantes, passeios, horários de trem, barcos e etc. A localização é boa, fizemos a maior parte dos passeios a pé, de trem e barco com acesso fácil.

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10

Donald

Oct 12, 2023

·

Stayed 1 night

Very clean and modern rooms. Very nice staff.

6

christianus

Apr 15, 2024

·

Stayed 3 nights

De mensen achter de receptie waren vriendelijk en behulpzaam. De kamers waren redelijk netjes, maar wel veel geluid vanaf de naastgelegen kamers en gang. Verder was de douche erg slordig afgewerkt, vieze kitnaden douchescherm versleten en douchestang te laag en half opgehangen.

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10

Andrea

Aug 27, 2024

·

Stayed 2 nights

Great location, friendly staff, clean.

4

Jacques

Sep 4, 2025

·

Stayed 2 nights

Room is large and clean, however shower was a make shift shower which leaked all over the bathroom floor. Also, for some reason at night, both our room and our friends room one floor above had the smell of the drains come back into our bathrooms. We both had to let water flow in sink and shower for a few minutes for the smell to go away. If you are looking for just a place to sleep in a large bed, this is good. If you are looking for a comfortable hotel, not recommended.

10

Alessia

Aug 4, 2023

·

Stayed 4 nights

Friendly staff and beautiful hotel. Room was very clean and modern! Highly recommend staying here as it is also close to everything.

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Rooms

Rooms are often spacious and modern, but noise from the street and thin soundproofing are recurring concerns. Some guests noted maintenance issues like leaky or makeshift showers, intermittent hot water, weak or broken A/C, and hard or worn beds.

Related guest reviews

6

Per Roar

Jul 17, 2023

·

Stayed 2 nights

Bildene som vises gir ikke et riktig bilde av hotellet, det ser veldig fint ut på bildene men virkeligheten er noe annet. Det sies at de har basseng men det stemmer ikke, det sies at de har en fin takterrasse men den er slett ikke fin og ingen lys der på kvelden. Rommet jeg fikk var stort og romslig, slik det var beskrevet på hotels.com, men det var dårlig Wifi dekning på rommet jeg fikk. Betjeningen var derimot veldig hyggelig og hjelpsom, så de må jeg gi terningkast 6.

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10

Rebecca

Aug 10, 2024

·

Stayed 2 nights

We really enjoyed our stay here. We had a large family room with a kitchen area. The breakfast was great. Staff were really friendly. The only negative thing was the lack of soundproofing which was quite stressful as a family with young children. Otherwise everything was good.

8

Liem

Aug 9, 2024

·

Stayed 2 nights

The front desk staff at this hotel is fantastic. Very helpful, speaks english very well, and will bend over backward to help guests. The hotel is located in a very sketchy part of Naples, but close to the train/metro station. The room are modern and clean but the AC does not work very well and couldn't keep up with the Italy summer heat. We had trouble sleeping at night because it was so hot in our room. Not the hotel fault, but we couldn't wait to get out of Naples. The city is quite dirty and we felt unsafe most of the time.

8

Mathias

Oct 15, 2024

·

Stayed 1 night

Hotel sauber. Receptiin sehr freundlich. Zummer war eher laur wegen der Strasse.

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6

Michelle

Sep 14, 2025

·

Stayed 2 nights

Property needs updating. I like that they let us check in early. When we got to our room, there was old trash from prior guest, as well as hair in sink. Bed and pillows were very uncomfortable. There were ants in room and mini fridge was leaking. Location was good but overall wouldnt stay here again.

8

Hiok Hau Steven

Sep 22, 2024

·

Stayed 1 night

Room was next to road and we hear everything from the outside. Hardly slept. The windows sound insulation was non existent. Staff service was good.

8

Casey

Nov 1, 2025

·

Stayed 2 nights

The room was comfortable, but a little bit worn. Air conditioning worked, which was good because the area outside the hotel was not conducive to leaving the window open. There are coffee shops on the block, which is fortunate as there is no coffee available in the hotel. The area is - well, it's Naples. Busy, gritty and Italian.

2

John

Jul 19, 2024

·

Stayed 3 nights

Aircondioner was not working Too hot

4

Jacques

Sep 4, 2025

·

Stayed 2 nights

Room is large and clean, however shower was a make shift shower which leaked all over the bathroom floor. Also, for some reason at night, both our room and our friends room one floor above had the smell of the drains come back into our bathrooms. We both had to let water flow in sink and shower for a few minutes for the smell to go away. If you are looking for just a place to sleep in a large bed, this is good. If you are looking for a comfortable hotel, not recommended.

8

francesco

Feb 27, 2023

·

Stayed 2 nights

La camera tripla è stata una bella sorpresa! Enorme, moderna e dai colori rilassanti. Il bagno pulito ma migliorabile per quanto riguarda l'acqua non sempre calda e la mancanza di sapone al lavandino. Ottima sistemazione con collegamento veloce alla metro per raggiungere i luoghi di interesse. Personale molto disponibile e qualificato

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Service

Staff are widely described as friendly, multilingual, and proactive with maps, tips, and logistics like taxis or late check-ins. Overall service feels welcoming and responsive.

Related guest reviews

10

Andrew

Sep 29, 2024

·

Stayed 1 night

Great stay, spacious room and friendly staff. Took Time to share a map and recommendations in the area which we appreciated. Booked us a taxi for our departure the next morning. Good service all round, would definitely stay again.

8

Liem

Aug 9, 2024

·

Stayed 2 nights

The front desk staff at this hotel is fantastic. Very helpful, speaks english very well, and will bend over backward to help guests. The hotel is located in a very sketchy part of Naples, but close to the train/metro station. The room are modern and clean but the AC does not work very well and couldn't keep up with the Italy summer heat. We had trouble sleeping at night because it was so hot in our room. Not the hotel fault, but we couldn't wait to get out of Naples. The city is quite dirty and we felt unsafe most of the time.

8

DAGMARA

Sep 22, 2024

·

Stayed 2 nights

The staff was very nice and responsive, making the check-in process smooth, especially since I had contacted them about arriving late—they ensured someone was there to greet me. The bathroom was spacious, and the bedroom was decent. Breakfast included eggs, cold-cuts, breads, tasty pastries and fruit. One thing to note is that while you can leave your baggage at the hotel, it’s stored in the front lobby, which felt a bit concerning at first. However, the staff assured us it wouldn’t be left unattended, and we took a leap of faith. Thankfully, everything went perfectly fine with our luggage. Overall, a nice stay!

10

Izhar

Jan 11, 2025

·

Stayed 1 night

The staff was very helpful and the rooms were all ready for checkin when we got there and location is great!

8

Jacqueline

Aug 22, 2025

·

Stayed 4 nights

Hotel bem conservado, quarto e banheiro enormes e limpos. Café da manhã farto no roof top. Martina foi extremamente atenciosa, nos indicou restaurantes, passeios, horários de trem, barcos e etc. A localização é boa, fizemos a maior parte dos passeios a pé, de trem e barco com acesso fácil.

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8

Lourdes

May 6, 2025

·

Stayed 3 nights

It's conveniently located to the Train Station. The breakfast spread was good but could be better if they had more choices. Staff was very nice and attentive to one's needs.

10

Andrea

Aug 27, 2024

·

Stayed 2 nights

Great location, friendly staff, clean.

10

Martine

Sep 26, 2024

·

Stayed 2 nights

The staff was very friendly and knowledgeable. Martina went out of her way to assist us with sightseeing, restaurants etc. The family room was very spacious and mostly quiet. Breakfast on the roof top terrace was wonderful too.

10

KFIR

Feb 1, 2025

·

Stayed 2 nights

Good location & lovely staff, room is basic but in good shape, indeed a good value for money, thank you Carme and rest lovely front desk team, you were all very helpful and friendly!

10

Charles

May 18, 2025

·

Stayed 4 nights

Enjoyed my stay. The staff was very helpful and multilingual. The 4th floor breakfast was very good with lots of options.

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Location

Central and walkable, close to Napoli Centrale and the historic center, convenient for sightseeing and transport. Several guests found the immediate area gritty, noisy, or less clean than expected.

Related guest reviews

10

Yejin

May 22, 2024

·

Stayed 1 night

I loved my room at Hotel San Michele. The room is decent and clean, and location was great. There are so many shops and restaurants around the hotel. Staff were very kind and helpful too.

10

Charles

Jan 23, 2023

·

Stayed 2 nights

We had a nice stay in this hotel. The receptionist was friendly and gave us tips and directions for our stay. Breakfast area was nice and had a good selection. Location was great as it was very close to the historic centre and train station.

6

Beverly

May 10, 2025

·

Stayed 3 nights

Good bed and air conditioning. Nice staff, close to train stations but not a pleasant area. Very basic, a bit run down and definitely not four star. Hugely overpriced.

6

Michelle

Sep 14, 2025

·

Stayed 2 nights

Property needs updating. I like that they let us check in early. When we got to our room, there was old trash from prior guest, as well as hair in sink. Bed and pillows were very uncomfortable. There were ants in room and mini fridge was leaking. Location was good but overall wouldnt stay here again.

8

Lourdes

May 6, 2025

·

Stayed 3 nights

It's conveniently located to the Train Station. The breakfast spread was good but could be better if they had more choices. Staff was very nice and attentive to one's needs.

10

Jessica

Jun 21, 2024

·

Stayed 2 nights

Loved it! Nice room that was clean, modern, and not too cramped. Staff were all very nice! We got takeaway pizza one night and the lady behind the counter said we could sit upstairs on the terrace which was really nice (we didn’t know about the terrace beforehand). Great hotel, good location not too far from the station, would recommend!

10

Swaran

Jun 26, 2024

·

Stayed 2 nights

What a wonderful find! Unfortunately, our navigation took us a roundabout way to get to the hotel which was disconcerting, until we realized the alternative. It was so close to the Main Street and train station. The staff were wonderful and very fluent in multiple languages. We used the patio on the first day for drinks but it rained the next day.

8

Casey

Nov 1, 2025

·

Stayed 2 nights

The room was comfortable, but a little bit worn. Air conditioning worked, which was good because the area outside the hotel was not conducive to leaving the window open. There are coffee shops on the block, which is fortunate as there is no coffee available in the hotel. The area is - well, it's Naples. Busy, gritty and Italian.

2

Josh

Mar 1, 2025

·

Stayed 1 night

The room was fine, but we did not have hot water. We chose this location because it was close to train, but it was noisy and a bit dirty.

6

Rick

Jul 20, 2025

·

Stayed 1 night

Friendly staff. Hotel is in a central are but the neighborhood is dirty. The room was very comfortable and the AC worked great!

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Dining

Breakfast receives many compliments for variety and the pleasant rooftop setting. Some guests found it basic, slow to be replenished, or preferred better coffee.

Related guest reviews

10

Rebecca

Aug 10, 2024

·

Stayed 2 nights

We really enjoyed our stay here. We had a large family room with a kitchen area. The breakfast was great. Staff were really friendly. The only negative thing was the lack of soundproofing which was quite stressful as a family with young children. Otherwise everything was good.

8

Lisette

Aug 23, 2024

·

Stayed 6 nights

Enkelt boende med bara enkel frukost (plus för frukten på frukosten)! Personalen i receptionen var underbara förutom sen kväll då hen inte pratade engelska! Hissen fungerade dåligt och vi fick ta trappen hela tiden. ACn fungerade sämre på ett av rummen och det var 40 grader Celsius vilket gjorde det tufft! Fina toaletter!

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8

Debbie

May 7, 2024

·

Stayed 2 nights

The Hotel was comfortable and well located. I would say it is a serviceable hotel. The people who make the breakfast buffet really put in a lot of effort and it looks and tastes delicious, with lots of variety...the coffee from a machine not so great.

8

Wayne

Nov 16, 2023

·

Stayed 3 nights

Very nice staff, breakfast could be better

8

Jacqueline

Aug 22, 2025

·

Stayed 4 nights

Hotel bem conservado, quarto e banheiro enormes e limpos. Café da manhã farto no roof top. Martina foi extremamente atenciosa, nos indicou restaurantes, passeios, horários de trem, barcos e etc. A localização é boa, fizemos a maior parte dos passeios a pé, de trem e barco com acesso fácil.

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8

Lourdes

May 6, 2025

·

Stayed 3 nights

It's conveniently located to the Train Station. The breakfast spread was good but could be better if they had more choices. Staff was very nice and attentive to one's needs.

8

Vanessa

Jun 17, 2024

·

Stayed 2 nights

This place was so cute! We were 3 adults and two children. They had an amazing breakfast that came as a perk through Expedia and a rooftop terrace that we sat outside and drank wine on. Our bed was a pull out sofa which was not very comfortable, but everything else was great. The location was not in a tourist area and close to the famous Pizzeria Da Michele.

10

Martine

Sep 26, 2024

·

Stayed 2 nights

The staff was very friendly and knowledgeable. Martina went out of her way to assist us with sightseeing, restaurants etc. The family room was very spacious and mostly quiet. Breakfast on the roof top terrace was wonderful too.

6

Jamie

May 15, 2024

·

Stayed 1 night

The hotel staff were friendly and helpful. The room was clean. Unfortunately, breakfast was disappointing as by 9.00 (with breakfast 7.00 - 10.00) most of the food options had been eaten and there was to rush to refill any of the plates. Then the workman started drilling in the dining area at 9.30.

10

Charles

May 18, 2025

·

Stayed 4 nights

Enjoyed my stay. The staff was very helpful and multilingual. The 4th floor breakfast was very good with lots of options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $108	7 $122
8 $92	9 $92	10 $92	11 $92	12 $106	13 $112	14 $122
15 $97	16 $97	17 $97	18 $97	19 $93	20 $97	21 $97
22 $96	23 $89	24 $89	25 $97	26 $96	27 $96	28 $103
29 $96	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
		1 $97	2 $93	3 $101	4 $285	5 $178
6 $178	7 $156	8 $97	9 $97	10 $102	11 $124	12 $122
13 $102	14 $102	15 $103	16 $99	17 $101	18 $105	19 $118
20 $111	21 $103	22 $96	23 $103	24 $141	25 $161	26 $170
27 $161	28 $163	29	30 $331	31 $187

Hotel San Michele

Prices for Hotel San Michele

Monthly average prices

About this property

Location

Room options

Superior Triple Room

Quadruple Room

Superior Double Room

Economy Double Room

Family Quadruple Room

Standard Double Room

Guest reviews of Hotel San Michele

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Hotel San Michele

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