Bakan- Quartier des Congres, Convention District

Room was great.

Close proximity to very good food of different ethnicities (Chinese, Peruvian, Japanese, French, Cafe, French Bakery, Alcohol/snacks, convenience storeCanadian, etc.), as well as the convention center 2nd floor enterance. Able to refrigerate leftovers, hot showers, toaster/kettle/dishwasher, in-unit laundry, heating and open windows.

The room was a great size. Beds were comfortable. Soundproof. The cleaning staff were friendly. Check in: terrible. We were supposed to check in at 4pm. On our way there, we received a call 5 minutes prior saying the room wouldn’t be ready for another hour (5pm). I confirmed 5pm would be the latest. They said absolutely. We showed up at 510pm and the room was nowhere close to being ready. It was atrocious. Apparently a person had been living there and refused to leave. We finally got in at 6pm because a second cleaning person came to help. Reception: not super friendly. Will not budge on anything. Offered a late check out at 1pm because of the inconvenience, then sent an email an hour later saying it was at 11am. Refunds, not a thing. Compensation for bad experience, also not a thing. Foyer: very unclean, smelled like garbage. Elevator also very dirty. Location: good. Some homelessness. Cleanliness: less than average. Stains on furniture. Crumbs in kitchen. Fake eyelashes (yes!) in the bathroom. They were rushing to get the room ready and it was noticeable.

It was good, quiet, I loved that they had a washer and dryer, but no forks

central location, good space and layout, easy checkin, good beds and linens. All very good except for one thing-lots of black mold around tub in bathroom -called into question overall cleanliness and management attention to detail. This needs to be remedied.