Name: Holiday Inn Montreal Centre Ville Downtown by IHG
Address: 999, rue St-Urbain, Chinatown, Montreal, Canada, Montreal, Quebec, CA
Price range: US$134–US$1,028 per night
Rating: 8.1

What guests think

At Holiday Inn Montreal Centre Ville Downtown by IHG, travelers praise the central Chinatown location and friendly staff, while feedback also notes an aging property with occasional maintenance issues like broken parking elevators, dated rooms, and noisy or inconsistent HVAC.

Many guests find rooms clean and beds comfortable, and appreciate the koi-pond lobby plus the small pool, hot tub and sauna, with on-site parking commonly viewed as pricey. Breakfast and the restaurant receive mixed feedback, often cited as expensive or limited, so numerous diners opt for the many nearby options. Overall, expect a convenient, service-forward stay in an older downtown property near transit and sights, with some wear and occasional neighborhood rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool, hot tub and sauna are appreciated but are sometimes closed or not ideally maintained, while the koi-pond lobby stands out. On-site parking is convenient yet expensive, and recurring complaints cite elevators from the garage being out of service.

Related guest reviews

10

Abeer

28 Aug 2025

·

Stayed 3 nights

Excellent location and this is in the Chinatown neighborhood of Montreal. It’s a food haven with lots of restaurants and great food options around. Subway station is right across the street and it’s a 5 minute walk to the Notre Dame Cathedral. Breakfast in the restaurant is just ok for $33. It has a Chinese restaurant inside but never tried it as the food options outside there are excellent. Ample parking basement space available at $33 per day. Lifts were not working from basement levels to the floors and that was an inconvenience. Hotel staff was very friendly and helpful. Cleanliness has room for improvement, especially the common area and room carpet was not cleaned properly. It’s an old property and that shows at times through cleanliness. Overall excellent property at a strategic downtown location.

8

Robert

28 Jul 2025

·

Stayed 2 nights

Nice hotel in the heart of Montreal’s Chinatown. Nice touches like the Koy pond, and room nice. But in the high tourist season was annoying that only 2 of 4 elevators working- meant long delays or taking stairs (impractical for luggage when we were on the 7th floor),

10

Michelle

11 Sept 2025

·

Stayed 3 nights

We enjoyed being so close to the transit and having a pool/hot tub/sauna to relax in the evening.

8

Yuan

28 Aug 2023

·

Stayed 4 nights

The facility is old and needs an update such as the carpet and there is no USB charge outlet. The location is excellent and walking to the old town takes only 5 minutes. I hope there are more electric charges for EV. Currently there are only two and one of them is broken. And a sign needs to be posted next to the charger saying "if your car is not an EV, do not park there!"

8

Bianca

22 Nov 2025

·

Stayed 1 night

Kind staff, cool lobby, comfortable bed! Parking is expensive: 36$ a day and the pool and hot tub weren't clean. All in all, we had a good stay: perfect location in Chinatown.

10

Stephen

20 Sept 2025

·

Stayed 2 nights

Convenient location, close to hop on hop off bus stop and the old town. Great tasting good value noodles just over the road. A few homeless nearby a block or two away, but not in anyway threatening, but some begging. Hotel staff very helpful and friendly. Carpark under the hotel safe and secure.

8

Marc

29 Jul 2025

·

Stayed 3 nights

Bed was comfortable and the room quiet. Food was all around in Montreal. The only disappointment was the elevators were not working from the parking garage. It was busy so we huffed our bags up from the 3rd level. Reception is on the 2nd floor. Otherwise we enjoyed our stay. Everyone was friendly and helpful.

8

Cindy

14 Jan 2025

·

Stayed 6 nights

Hotel was nice, had a convenient location and parking. Unfortunately the week we were there the pool and hottub where closed for renovation. There was no microwave and the restaurant in the hotel was not great.

10

Sonja

3 Jan 2026

·

Stayed 2 nights

Very clean and comfortable room, spacious. Very helpful staff. Pool/hot rub/sauna was nice option. Good location near Old Montreal.

4

Patricia

12 Jan 2025

·

Stayed 1 night

I selected this hotel because there was a pool. I asked the front desk when checking in what time it closed and they told me 11pm. The pool was out of order. I didn’t find out until 8pm when I went for a swim with my 4 year old.

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Cleanliness

Many guests find rooms clean, but cleanliness is inconsistent—carpets and some common areas show wear, with occasional odors or stains. A few reports mention dirty baths or pool/hot tub water and isolated pest concerns.

Related guest reviews

6

Francine

17 Aug 2024

·

Stayed 3 nights

Carpet very dirty, behind bathroom door there was white strike and I ask for it to be clean and it was not done. Needed to ask for new battery in remote and airconditioning to be started. Staff very friendly and kind.

10

Emma

5 Nov 2025

·

Stayed 3 nights

Friendly and helpful staff. Clean room. Convenient location.

10

Abeer

28 Aug 2025

·

Stayed 3 nights

Excellent location and this is in the Chinatown neighborhood of Montreal. It’s a food haven with lots of restaurants and great food options around. Subway station is right across the street and it’s a 5 minute walk to the Notre Dame Cathedral. Breakfast in the restaurant is just ok for $33. It has a Chinese restaurant inside but never tried it as the food options outside there are excellent. Ample parking basement space available at $33 per day. Lifts were not working from basement levels to the floors and that was an inconvenience. Hotel staff was very friendly and helpful. Cleanliness has room for improvement, especially the common area and room carpet was not cleaned properly. It’s an old property and that shows at times through cleanliness. Overall excellent property at a strategic downtown location.

6

Nektarios

1 Aug 2025

·

Stayed 2 nights

First room we were put in was not maintained. There were stains on the chair, carpet was stained, and suspicious marks on mattress. After informing management who was very pleasant to talk to, we were moved to another room. It was better but still had carpet stains and a dusty AC unit. Staff were pleasant and in a good area (old Montreal).

6

Scott

10 Aug 2025

·

Stayed 1 night

rooms are dated, carpet dirty blood on comforter. Elevators from parking broken. Parking was full had to get creative. floor in elevator lifting up.

4

Nicodemo

25 Aug 2025

·

Stayed 2 nights

Underwhelming, especially given a nightly room rate that was comparable to better hotels in the same area. Common areas and rooms were outfitted with the same tired, worn carpets and upholstery. Couches and carpets were noticeably stained. Elevator floors were filthy. All else completely lacking in any vibe or character. Rather disappointing to say the least.

2

Nathalie

23 May 2024

·

Stayed 1 night

Il y a des punaises de lit dans la chambre.

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6

Shamila

30 Aug 2025

·

Stayed 1 night

Carpet was not cleaned

6

Muffadal

1 Jun 2024

·

Stayed 2 nights

Great location. Bath was dirty which was very disappointing. Didnt want to give our son a bath in that. Air conditioner fan was not able to put on low and it was quite loud. Also, when we asked for a drop of dish soap from the kitchen to clean our sons bottle, it was made out to seem like a large favour. In the end it smelled like and seemed like they just put a pump of hand soap in the bottle.

6

Rachel

6 Apr 2025

·

Stayed 2 nights

Carpets in the room was filthy, mattress was hard and shower curtain was ripped.

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Rooms

Rooms are generally comfortable and often quiet with good beds and some spacious layouts, but decor and fixtures feel dated. Several mention loud or unreliable HVAC, small older TVs, and limited in-room amenities such as no microwave in many rooms.

Related guest reviews

8

Stephanie

30 Nov 2024

·

Stayed 1 night

Lovely, reasonably priced hotel in the center of Montreal. Pierre at the front desk was especially wonderful. The room was very nice, clean with a good bathroom. The only issue was the heat unit was not working well, but they offered to change us to a new room, also on the top floor.

6

Dat-fung

18 Aug 2025

·

Stayed 7 nights

Dated and old

8

Chuck

26 May 2024

·

Stayed 2 nights

Conveniently located and a good value. The property was well maintained and although busy, was quiet without long waits for elevator. Parking underneath was Convenient. We enjoyed a city facing room with balcony.

8

JEAN-MARIE

16 May 2025

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Stayed 4 nights

Great location basic room but large room

8

Nicholas

3 Nov 2025

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Stayed 2 nights

Quiet room, comfy bed, convenient location.

6

Emil

9 May 2025

·

Stayed 5 nights

No microwave, Tv unit was old with minimum aelections(no smart tv).No water dispenser. The room was locked out and had to call in reception to open it.

6

David

6 Dec 2024

·

Stayed 2 nights

Staff was great all around! Only thing I will say is our room was right beside the elevator so all we could hear all night was it going up and down, it especially didn’t help that they’re really old, and the heater in our room, every single time it would kick on me and my buddy got woken up, every time, because it sounds like someone heating up boiling water with a loud air blowing noise!

8

Clarence

18 Feb 2025

·

Stayed 1 night

They need to upgrade those old 32 inch TVs. Poor quality picture.

8

Brenda

12 Aug 2025

·

Stayed 1 night

Liked the location, nice comfy bed,

8

Reshma

4 Aug 2025

·

Stayed 3 nights

Comfortable beds , convenient and walkable distance to the Church and the metro.

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Service

Service is a strong point: staff are frequently described as friendly, helpful and accommodating, with smooth check-in and occasional early check-in. A minority experienced miscommunication or unhelpful responses.

Related guest reviews

10

Meghan

9 Sept 2025

·

Stayed 3 nights

Stayed with my parents for a long weekend trip. The front desk staff was extremely helpful, especially in planning our trip around the city. The front desk had several maps, including city transportation, and one front desk person walked me through a whole day of getting to the different places I wanted to go with bus numbers and metro stops. She was wonderful!! The jacuzzi was relaxing and the pool refreshing. Had a door issue (that was my fault after locking myself out of my room because I gone through my parents door to leave) and the maintenance person was very helpful and was able to get me in. Highly, highly recommend this hotel. Breakfast was also good with a few chinese options as well. I saw they also gave children cups of fish food to feed the koi in the indoor pond and they loved it!

10

Emma

5 Nov 2025

·

Stayed 3 nights

Friendly and helpful staff. Clean room. Convenient location.

10

Bruce

13 Nov 2025

·

Stayed 1 night

Friendly staff

2

Ala’a

24 Feb 2025

·

Stayed 1 night

That was the worst hotel experience I ever had My booking for one costs me almost $300 ended up without breakfast Their attitude was unfriendly and unpleasant

10

Yi-Ju

22 Feb 2025

·

Stayed 1 night

Smooth check in, friendly staff. Highly recommend

10

Sadie

12 Jul 2024

·

Stayed 3 nights

Staff were very helpful and professional

10

Alex

17 Aug 2025

·

Stayed 1 night

Pierre is one of the best front desk people who helped us out while visiting. I would recommend to go again and live at this place.

10

Jennifer

19 Feb 2025

·

Stayed 2 nights

Appreciated the early check in

10

Sara and Eric

3 Mar 2025

·

Stayed 1 night

The employees we encountered were excellent. They went out of their way to be kind, helpful and friendly. Even before we saw the accommodations, we knew that based on the employees, we would stay here again. The room was great, as advertised and the parking and being so close to everything was wonderful. We will definitely stay here again.

4

Marisa

8 Jul 2023

·

Stayed 2 nights

Front desk could have been more accommodating. They lied about receiving a late check out request, and when confronted in person, lied to my face. Then tried to charged $100 for late check out :(

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Location

Excellent central base in Chinatown near Place-d’Armes metro, Old Montreal, Notre-Dame and the convention centre; very walkable and transit-friendly. Some note homeless activity, construction and occasional street noise around the hotel.

Related guest reviews

8

Howard

17 Nov 2024

·

Stayed 5 nights

Excellent location, across the street from a metro station. Chinatown and its many restaurants are just a block or two away. The area by the metro station, however, is a bit shaky and I'm not sure I would be comfortable there at night. My room was fine, except that the curtains were very thin and you could not get the room dark. I was on the other side from the sunrise and when I left my room in the morning I can see how bright it was by seeing the lights streaming out from under the doors on the other side of the corridor. I couldn't sleep in a room like that. The vending and ice machines on my floor were broken all week.

10

Abeer

28 Aug 2025

·

Stayed 3 nights

Excellent location and this is in the Chinatown neighborhood of Montreal. It’s a food haven with lots of restaurants and great food options around. Subway station is right across the street and it’s a 5 minute walk to the Notre Dame Cathedral. Breakfast in the restaurant is just ok for $33. It has a Chinese restaurant inside but never tried it as the food options outside there are excellent. Ample parking basement space available at $33 per day. Lifts were not working from basement levels to the floors and that was an inconvenience. Hotel staff was very friendly and helpful. Cleanliness has room for improvement, especially the common area and room carpet was not cleaned properly. It’s an old property and that shows at times through cleanliness. Overall excellent property at a strategic downtown location.

10

Widjaya

15 Oct 2025

·

Stayed 3 nights

Walking distance to China town, Notre-Dame, and other historic places.

10

Megan

27 Aug 2024

·

Stayed 3 nights

This was a great stay for a trip to Montreal. With easy access to the metro, Chinatown, and old town, the location of this place is hard to beat. The room was clean as well and fairly quiet despite facing a busy street. Overall, I would recommend this place to anyone looking to stay in Montreal.

10

EDITH

21 Dec 2024

·

Stayed 1 night

Très impressionnée, et situé juste à côté du palais des congrès

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10

Darren

23 Aug 2025

·

Stayed 2 nights

Easy walking distance to shops and old port

8

evren

19 Jun 2025

·

Stayed 3 nights

Location is great if you need access to the subway and the convention center.

8

John

16 Jun 2025

·

Stayed 3 nights

Good location between old montreal and downtown

10

Stephen

20 Sept 2025

·

Stayed 2 nights

Convenient location, close to hop on hop off bus stop and the old town. Great tasting good value noodles just over the road. A few homeless nearby a block or two away, but not in anyway threatening, but some begging. Hotel staff very helpful and friendly. Carpark under the hotel safe and secure.

10

Lizbeth

25 Oct 2025

·

Stayed 2 nights

Great location, near old town, near bus station, train station, but the chinese streets looks dirty and many people using drugs and homeless. But the hotel its great, clean, good price and great location.

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Dining

On-site breakfast and restaurant receive mixed reviews, with many calling breakfast overpriced or limited, though some enjoyed meals. As a result, many guests choose the numerous nearby eateries.

Related guest reviews

8

Andre

27 Feb 2025

·

Stayed 2 nights

Clean facility with very helpful staff. Breakfast Buffett left much to be desired. Much too expensive, poorly maintained, half empty when we arrived. 100 dollars for three breakfast after tax and tip.

10

Trysh

4 Nov 2024

·

Stayed 3 nights

I recently had the pleasure of staying at this hotel and highly recommend it. The staff are exceptional and made my stay truly enjoyable. The hotel's facilities and amenities exceeded my expectations. However, I had a less impressive experience at their associated restaurant. Unfortunately, the service was slow and lacking, particularly when it came to getting water. I requested it multiple times, but it never arrived. On a positive note, the breakfast buffet was satisfying, and the coffee service was fast and friendly. Based on my stay, I would definitely consider booking the hotel again in the future, but I would be more cautious in my dining choices.

6

mark

22 Aug 2025

·

Stayed 4 nights

Great location friendly staff but having most of elevators out of service and having to go up and down 4 flights of stairs to get to parking lot in the summer is a little much Also food and bar is very expensive for what you get

10

Marilyn

28 Apr 2025

·

Stayed 2 nights

The breakfast was wonderful. They can improve the dinner menu. My hamburger was over cooked. The salmon was over cooked and the steak was almost paper thin.

8

denis

4 Jan 2026

·

Stayed 2 nights

The hotel is weel located in china town near old montreal town, to port and musieum. Room was confortable and clean. The breakfast was expensive and not so good. The best is to eat breakfast outside in st Catherine avenue.

8

Gail

24 Sept 2025

·

Stayed 2 nights

Helpful staff. Nice and clean room. Breakfast buffet very overpriced and not good. We drove an oversized truck and had to find parking on our own. The staff wasn't too knowledgeable about this but they tried.

8

Eric

25 Nov 2023

·

Stayed 2 nights

A great location to be sure. Can walk to old town and old Portugal within 15 mins. The negatives: great room but bed/pillows not too comfortable. Parking is fine bit expensive at $30/day. The upside versus cheaper options is that you can go in and out as much as you want. Beware..cheaper parking options do not let you in and out. DO NOT prepay the breakfast at $28pp. This is a canned breakfast of microwaved eggs,bacon, and rock head English muffins. The fruit was ok but not worth $28. There is a Tim Horton across the street and other options for much less. All in all, we would return to this hotel.

8

KEJIA

11 Jul 2025

·

Stayed 1 night

The morning buffet is a little over priced.

6

Manuel

25 Jul 2025

·

Stayed 2 nights

Dos de los cuatro elevadores no funcionaban así que tardaban mucho en subir o bajar. El restaurante y el bar con horarios muy restringidos. Está bien ubicado, pero no volvería.

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8

Teresa

7 May 2023

·

Stayed 3 nights

I wanted instant access to the City and this hotel certainly has it. The public spaces were absolutely lovely and the staff was very friendly and helpful. Dinner in the restaurant was delicious.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$101
February	US$128
March	US$112
April	US$142
May	US$237
June	US$194
July	US$218
August	US$228
September	US$200
October	US$197
November	US$138
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,028	2 $926	3 $610
4 $149	5 $180	6 $190	7 $190	8 $190	9 $190	10 $190
11 $149	12 $159	13 $171	14 $171	15 $171	16 $177	17 $171
18 $169	19 $205	20	21	22	23 $195	24 $178
25 $168	26 $171	27 $176	28 $150	29 $150	30 $155	31 $150

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $189	18 $171	19 $250
20 $134	21 $188	22 $234	23	24	25	26 $923
27 $172	28 $158	29 $175	30 $180

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Monthly average prices

About this property

Location

Room options

Standard Room, Multiple Beds

Standard Room, 1 King Bed, Balcony

Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Standard Room

Suite, 1 Bedroom

Suite, 1 Bedroom (Top Floor)

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Montreal Centre Ville Downtown by IHG

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Prices for upcoming dates