The Franklin London - Starhotels Collezione
US$513
/ night
Avg. for October
Prices for The Franklin London - Starhotels Collezione
Select dates to see prices and availability
US$513
/ night
Avg. for October
Monthly average prices
Nightly prices at The Franklin London - Starhotels Collezione average US$293 in the cheapest month (February) and US$513 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$330 |
| February | US$293 |
| March | US$324 |
| April | US$350 |
| May | US$441 |
| June | US$471 |
| July | US$497 |
| August | US$396 |
| September | US$489 |
| October | US$513 |
| November | US$468 |
| December | US$500 |
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Oct · US$513
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Most expensive: October (~US$513)
Cheapest: February (~US$293)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional amenities at this hotel incl...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Dining
Enjoy Italian cuisine at The Franklin Restuarant, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 15 and younger eat free breakfast.
Rooms
Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Location
With a stay at The Franklin London - Starhotels Collezione, you'll be centrally located in London, steps from Brompton Oratory and within a 5-minute walk of Victoria and Albert Museum. This luxury hotel is 0.6 mi (1 km) from Imperial College London and 0.8 mi (1.3 km) from Natural History Museum.
What's nearby
Brompton Oratory(0.1 Miles)
Victoria and Albert Museum(0.2 Miles)
Cromwell Road(0.2 Miles)
Imperial College London(0.3 Miles)
Harrods(0.3 Miles)
Natural History Museum(0.4 Miles)
Hyde Park(0.5 Miles)
Kensington Gardens(0.6 Miles)
Royal Albert Hall(0.7 Miles)
Sloane Square(0.7 Miles)
Kensington High Street(0.8 Miles)
Hyde Park Corner(0.9 Miles)
Green Park(1.1 Miles)
Piccadilly(1.1 Miles)
River Thames(1.1 Miles)
London City Airport (LCY)(12 Miles)
Heathrow Airport (LHR)(14.8 Miles)
Gatwick Airport (LGW)(40 Miles)
Luton Airport (LTN)(38 Miles)
Farnborough (FAB)(37.3 Miles)
Restaurant
Babysitting/Child services
Business centre
Room service
Tour desk
Dry cleaning
Location
24 Egerton Gardens, Brompton & Hans Town, London, England, United Kingdom
Brompton Oratory (0.1 Miles)
Victoria and Albert Museum (0.2 Miles)
Cromwell Road (0.2 Miles)
Imperial College London (0.3 Miles)
Harrods (0.3 Miles)
Natural History Museum (0.4 Miles)
Room options
8
Triple Room
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
323 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Single Room
Room details
1 Large Double Bed
161 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Garden Suite
Room details
1 Extra-Large Double Bed
Sleeps 3
388 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Superior Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Deluxe Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
258 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Presidential Suite
Room details
1 Extra-Large Double Bed
Sleeps 3
667 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Junior Suite
Room details
1 Large Double Bed
Sleeps 3
323 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Suite Executive
Room details
1 Extra-Large Double Bed
Sleeps 3
355 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of The Franklin London - Starhotels Collezione
8.6
Fabulous
Based on 617 verified reviews
Who stays here?
Business
23%
Couple
42%
Family
19%
Group
14%
What guests think
AI-generated summary based on recent guest reviews
The Franklin London - Starhotels Collezione is a quiet boutique hotel in Knightsbridge, widely praised for warm, attentive staff and a convenient location near museums, Harrods, and the tube, offering an intimate, stylish setting for central London stays.
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What guests think
The Franklin London - Starhotels Collezione is a quiet boutique hotel in Knightsbridge, widely praised for warm, attentive staff and a convenient location near museums, Harrods, and the tube, offering an intimate, stylish setting for central London stays.
Rooms feel stylish and comfortable, though several guests found them or the bathrooms small and very dim, with occasional AC or hot water issues. Food and drinks receive strong compliments, but pricing, extra charges, and slow or inconsistent breakfast service frustrated multiple reviewers. Expect an upscale boutique stay in a great location, but check room size and bills carefully.
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AI-generated summary based on recent guest reviews
Facilities
On site bar and restaurant draw praise, and a small garden is mentioned, though access is not always available. Some note dark common areas and hiccups with building systems like AC switching and occasional Wi Fi outages.
Related guest reviews
10
Joyceann
2 May 2025
·
Stayed 7 nights
The hotel amenities, restaurant, service, location to shops, and museums is a rating of six (in a scale of 1-5)! The restaurant is managed by a Michelin rated chef and his menu is outstanding. The waiting staff (led by Stephanie) is attentive, efficient and friendly, esp. Neusa. The concierge was informative and willing to help in several regards.
The hotel amenities, restaurant, service, location to shops, and museums is a rating of six (in a scale of 1-5)! The restaurant is managed by a Michelin rated chef and his menu is outstanding. The waiting staff (led by Stephanie) is attentive, efficient and friendly, esp. Neusa. The concierge was informative and willing to help in several regards.
10
Vincent
14 Aug 2025
·
Stayed 2 nights
Classic Hotel in ideal Location. Rear garden are is an absolute delight.
Classic Hotel in ideal Location. Rear garden are is an absolute delight.
8
Filippo
11 Dec 2023
·
Stayed 3 nights
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
4
Andrew
29 Sept 2025
·
Stayed 2 nights
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
10
Richard
10 May 2024
·
Stayed 4 nights
Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
10
Nigel
9 May 2023
·
Stayed 3 nights
Absolute gem of a property! Location is handy for Sloan St / Brompton Rd shops and of course the RAH. Beautiful cocktail bar - shame the garden couldn't be used though! Did not sample any dining options as we had a schedule to stick to. We would definitely stay again.
Absolute gem of a property! Location is handy for Sloan St / Brompton Rd shops and of course the RAH. Beautiful cocktail bar - shame the garden couldn't be used though! Did not sample any dining options as we had a schedule to stick to. We would definitely stay again.
8
steven
9 Oct 2023
·
Stayed 2 nights
We like the property but it needs refurbishment and is very dark in the common areas and carpets ripped in hallways. The bathroom was large but somewhat dysfunctional because the wet area leaked heavily into the dry area and the fixtures in the bath were not functioning properly. This is supposed to be a five star property and it is not. The staff and concierge were lovely and helpful. Although they gave us an upgrade, it was only after we complained about the first room to which we were assigned which was unacceptable. We told them that we were going to be leaving the hotel
We like the property but it needs refurbishment and is very dark in the common areas and carpets ripped in hallways. The bathroom was large but somewhat dysfunctional because the wet area leaked heavily into the dry area and the fixtures in the bath were not functioning properly. This is supposed to be a five star property and it is not. The staff and concierge were lovely and helpful. Although they gave us an upgrade, it was only after we complained about the first room to which we were assigned which was unacceptable. We told them that we were going to be leaving the hotel
6
Ralston
8 Oct 2023
·
Stayed 1 night
Clean property and friendly staff but certainly not a 5-star hotel. It’s small and everything is very dark. They show pictures of beautiful gardens but they are not accessible and the room can either run air conditioning or heat but you can’t control both, so need to call the front desk to have them switch over between the two. We had our toilet paper holder falling off every day and when we showered, there was water everywhere on the floor. It’s a clean hotel in a nice neighbourhood, good for walking, lots of restaurants and staff is very accommodating but it should never be rated at a 5-star simply based on the facilities.
Clean property and friendly staff but certainly not a 5-star hotel. It’s small and everything is very dark. They show pictures of beautiful gardens but they are not accessible and the room can either run air conditioning or heat but you can’t control both, so need to call the front desk to have them switch over between the two. We had our toilet paper holder falling off every day and when we showered, there was water everywhere on the floor. It’s a clean hotel in a nice neighbourhood, good for walking, lots of restaurants and staff is very accommodating but it should never be rated at a 5-star simply based on the facilities.
8
Kevin
9 May 2024
·
Stayed 4 nights
Great location. Decent hotel, but definitely not 5 star. Leaky faucet and drains that didn’t work in the bathroom. Heating/cooling did not work properly
Great location. Decent hotel, but definitely not 5 star. Leaky faucet and drains that didn’t work in the bathroom. Heating/cooling did not work properly
6
Joy
6 Apr 2024
·
Stayed 5 nights
Excellent location and great bar!
Excellent location and great bar!
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is rated highly with many calling rooms very clean. A few reports cite lapses and maintenance issues, including dust, hair, blocked drains and leaks.
Related guest reviews
8
Rose
5 Jul 2024
·
Stayed 2 nights
I have mixed feelings about this hotel. The location is amazing, the breakfast is really good, their cleanliness is excellent, but some of their prices I think some of the rooms are not worth it. We paid for junior suite and they gave us a room in the top floor which didn’t have elevator for the last floor and also it felt like attic. Honestly I might go back to this hotel but only if they have good deals with the price I paid wouldn’t go back. But overall a nice and clean hotel with excellent location.
I have mixed feelings about this hotel. The location is amazing, the breakfast is really good, their cleanliness is excellent, but some of their prices I think some of the rooms are not worth it. We paid for junior suite and they gave us a room in the top floor which didn’t have elevator for the last floor and also it felt like attic. Honestly I might go back to this hotel but only if they have good deals with the price I paid wouldn’t go back. But overall a nice and clean hotel with excellent location.
8
Andrea
20 Jul 2024
·
Stayed 3 nights
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
8
Carl Mikael
16 Nov 2024
·
Stayed 1 night
I stayed in the Franklin for one night. They upgraded the room with my Hotels.com gold membership. The room was really nice and clean. However, the bottle of Prosecco that was supposed to be included was nowhere to be seen. I also had the pre bought breakfast option for roughly 40 GBP. I was told when I checked in that I had the full English Breakfast included. To my surprise, next morning when having breakfast, they said that I only had the continental breakfast included. That option was only 30 GBP so much less than I paid. I pointed that out and I asked the server to confirm that I only had the Continental breakfast included. She confirmed that it was the case. At check out, I specifically mentioned the lack of the bottle and the breakfast. They were really apologetic but I don’t think it’s ok for a five star hotel to miss out on these things.
I stayed in the Franklin for one night. They upgraded the room with my Hotels.com gold membership. The room was really nice and clean. However, the bottle of Prosecco that was supposed to be included was nowhere to be seen. I also had the pre bought breakfast option for roughly 40 GBP. I was told when I checked in that I had the full English Breakfast included. To my surprise, next morning when having breakfast, they said that I only had the continental breakfast included. That option was only 30 GBP so much less than I paid. I pointed that out and I asked the server to confirm that I only had the Continental breakfast included. She confirmed that it was the case. At check out, I specifically mentioned the lack of the bottle and the breakfast. They were really apologetic but I don’t think it’s ok for a five star hotel to miss out on these things.
2
Mohamood
24 Mar 2025
·
Stayed 2 nights
I wish i could give a 5-star review, but unfortunately, this is not the case. i do not like to be prejudged on the arrival to the hotel. The welcome was awful and rude which left a bitter taste. I wish we left straight away but it was our wedding day and we had an evening party to attend...not ideal scenario. The following day we had a note posted under the door addressed to my name accusing me of smoking because they smelt smoking in the corridor....even though the lovely chap at the door saw me going out for a smoke number of times .This explains me hearing someone near our door couple of times. The housekeeping was very nosey when we asked for coffee and looked inside the room as trying to catch us out. But instead should have been doing her work as a room was far from clean, just looking at the fire alarm which was covered in a layer of dust was enough. And all of this would have been not important if we had great service and felt welcome. Whilst checking out i saw the service given to other customers arriving by different members of staff was totally different to what we received. When I complained, the house manageress was very apologetic and polite and offered to pay for our taxi ride. Which was very kind. But i would not recommend this hotel because it truly left a bad taste and ruined our special day. Very, very sad
I wish i could give a 5-star review, but unfortunately, this is not the case. i do not like to be prejudged on the arrival to the hotel. The welcome was awful and rude which left a bitter taste. I wish we left straight away but it was our wedding day and we had an evening party to attend...not ideal scenario. The following day we had a note posted under the door addressed to my name accusing me of smoking because they smelt smoking in the corridor....even though the lovely chap at the door saw me going out for a smoke number of times .This explains me hearing someone near our door couple of times. The housekeeping was very nosey when we asked for coffee and looked inside the room as trying to catch us out. But instead should have been doing her work as a room was far from clean, just looking at the fire alarm which was covered in a layer of dust was enough. And all of this would have been not important if we had great service and felt welcome. Whilst checking out i saw the service given to other customers arriving by different members of staff was totally different to what we received. When I complained, the house manageress was very apologetic and polite and offered to pay for our taxi ride. Which was very kind. But i would not recommend this hotel because it truly left a bad taste and ruined our special day. Very, very sad
10
Raul
26 Jul 2024
·
Stayed 1 night
Excellent welcoming staff who help with luggage and personally lead you to room. Very clean rooms and comfortable beds. And convenient to Harrods.
Excellent welcoming staff who help with luggage and personally lead you to room. Very clean rooms and comfortable beds. And convenient to Harrods.
4
Mark
30 May 2024
·
Stayed 1 night
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
10
stuarth
23 Apr 2023
·
Stayed 1 night
The staff were highly engaged and helpful. The hotel remains excellently presented and maintained. A small problem on a previous stay had been rectified and particular attention was paid to this matter on my subsequent stay. This was a reassuring demonstration of an attentive management team. Being over-finicky, I happened to drop a coin which rolled under the bed, where I noticed more dust than I would have expected, but this was easily forgiven on an otherwise outstanding experience
The staff were highly engaged and helpful. The hotel remains excellently presented and maintained. A small problem on a previous stay had been rectified and particular attention was paid to this matter on my subsequent stay. This was a reassuring demonstration of an attentive management team. Being over-finicky, I happened to drop a coin which rolled under the bed, where I noticed more dust than I would have expected, but this was easily forgiven on an otherwise outstanding experience
6
Emma
27 Jan 2025
·
Stayed 1 night
Nice hotel and extremely clean and well located, but air con not working in room - it was like a furnace. So hard to sleep, USB charger also not working so phone didn’t charge.
Nice hotel and extremely clean and well located, but air con not working in room - it was like a furnace. So hard to sleep, USB charger also not working so phone didn’t charge.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are stylish and comfortable but several guests found them or the bathrooms small and very dim, with awkward shower over bath setups. Occasional issues included AC or hot water problems, while others reported spacious, quiet rooms and great beds.
Related guest reviews
8
Rose
5 Jul 2024
·
Stayed 2 nights
I have mixed feelings about this hotel. The location is amazing, the breakfast is really good, their cleanliness is excellent, but some of their prices I think some of the rooms are not worth it. We paid for junior suite and they gave us a room in the top floor which didn’t have elevator for the last floor and also it felt like attic. Honestly I might go back to this hotel but only if they have good deals with the price I paid wouldn’t go back. But overall a nice and clean hotel with excellent location.
I have mixed feelings about this hotel. The location is amazing, the breakfast is really good, their cleanliness is excellent, but some of their prices I think some of the rooms are not worth it. We paid for junior suite and they gave us a room in the top floor which didn’t have elevator for the last floor and also it felt like attic. Honestly I might go back to this hotel but only if they have good deals with the price I paid wouldn’t go back. But overall a nice and clean hotel with excellent location.
8
Andrea
20 Jul 2024
·
Stayed 3 nights
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
4
Andrew
29 Sept 2025
·
Stayed 2 nights
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
8
D
15 Dec 2024
·
Stayed 2 nights
Quaint hotel off the Brompton Rd. Very quiet. Only elected to stay and take meals in London as we thought the price too steep and there were literally hundreds of eating places nearby. Staff extremely courteous and prompt. Room would probably need an upgrade as issues with sink ( reported) and the lighting was too dim for our liking but overall we had an extremely pleasant stay
Quaint hotel off the Brompton Rd. Very quiet. Only elected to stay and take meals in London as we thought the price too steep and there were literally hundreds of eating places nearby. Staff extremely courteous and prompt. Room would probably need an upgrade as issues with sink ( reported) and the lighting was too dim for our liking but overall we had an extremely pleasant stay
10
sepideh
21 Dec 2024
·
Stayed 4 nights
Room was very dark .
Room was very dark .
4
Mark
30 May 2024
·
Stayed 1 night
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
6
Emma
27 Jan 2025
·
Stayed 1 night
Nice hotel and extremely clean and well located, but air con not working in room - it was like a furnace. So hard to sleep, USB charger also not working so phone didn’t charge.
Nice hotel and extremely clean and well located, but air con not working in room - it was like a furnace. So hard to sleep, USB charger also not working so phone didn’t charge.
10
Matthew
26 Jun 2024
·
Stayed 1 night
A great boutique hotel with a chic, old school vibe. Great bed and nice big room. A wonderful stay.
A great boutique hotel with a chic, old school vibe. Great bed and nice big room. A wonderful stay.
8
Humaira
3 Jan 2025
·
Stayed 3 nights
Nice Small Boutique Hotel, we enjoyed our stay, the property is beautiful but was a lil disappointed with the size of the suite. Location wise its amazing as Harrods and other shopping options are literally on 10 mins walk.
Nice Small Boutique Hotel, we enjoyed our stay, the property is beautiful but was a lil disappointed with the size of the suite. Location wise its amazing as Harrods and other shopping options are literally on 10 mins walk.
6
Tal
6 Feb 2023
·
Stayed 3 nights
It is a nice hotel with a pleasant team and cozy atmosphere on a quiet street in a good London neighborhood. However, I would not rate it "luxury". Service: Despite the VIP status I was not offered an upgrade at check in and when I asked, I was told that the next category room is not available. Since other categories are, I felt this is not the right handling of a situation. Room: The toilet flush buttons cannot be accessed when toilet is open. That means closing it every time you want to flush. In my book, this is the opposite of luxury. No hooks to hang towels on. No shower, only inside a bath tub that is incredibly high to enter and exit. All electricity outlets by the bed are low and inside the bed-side cabinet. Very inconvenient. The lights control panel by the bed (there is one on either side) illuminates to brightly that I had to cover it with towel at night. There are no drawers and no real closet (just tiny shelves) and there is no real working desk.
It is a nice hotel with a pleasant team and cozy atmosphere on a quiet street in a good London neighborhood. However, I would not rate it "luxury". Service: Despite the VIP status I was not offered an upgrade at check in and when I asked, I was told that the next category room is not available. Since other categories are, I felt this is not the right handling of a situation. Room: The toilet flush buttons cannot be accessed when toilet is open. That means closing it every time you want to flush. In my book, this is the opposite of luxury. No hooks to hang towels on. No shower, only inside a bath tub that is incredibly high to enter and exit. All electricity outlets by the bed are low and inside the bed-side cabinet. Very inconvenient. The lights control panel by the bed (there is one on either side) illuminates to brightly that I had to cover it with towel at night. There are no drawers and no real closet (just tiny shelves) and there is no real working desk.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive and helpful across the hotel. Recurring complaints involve unexpected service charges and billing confusion, plus slower or inconsistent restaurant service and an isolated rude welcome.
Related guest reviews
6
Cathy
1 Nov 2024
·
Stayed 2 nights
We got off to a rocky start and finish here. The reception is at a massive table that is really not conducive to dealing with the paperwork for check in. The check in process also seems unnecessarily long and complicated. Our room was quite small, but very nice and the bottle of fizz and chocolates was a nice touch. We had breakfast included with the room, which we had both mornings - the presentation of the little pastries is very beautiful… all seemed well until checkout. Honestly, the staff must already know they’re going to be in an argument, because they are defensive from the outset. We had ZERO incidentals, but I was presented with an £80 settlement figure to pay. When I asked for the details, they were strangely unable to print the bill AND refused to let me see their screen. I demanded a breakdown and they gave me explanations such as ‘room cleaning’ (which was never mentioned at any point) and £2 extra for ordering WATER at breakfast, because evidently water isn’t included (although also never mentioned). It was absolutely the most annoying, frustrating, deliberately misleading experience I have had at a hotel in a very long time. In the end, the woman at reception basically said - we have your card details, so we are charging you and we’ll email you the receipt… WHICH THEY STILL HAVE NOT DONE… from my September stay. It really left a bad taste and `I would absolutely not stay here again.
We got off to a rocky start and finish here. The reception is at a massive table that is really not conducive to dealing with the paperwork for check in. The check in process also seems unnecessarily long and complicated. Our room was quite small, but very nice and the bottle of fizz and chocolates was a nice touch. We had breakfast included with the room, which we had both mornings - the presentation of the little pastries is very beautiful… all seemed well until checkout. Honestly, the staff must already know they’re going to be in an argument, because they are defensive from the outset. We had ZERO incidentals, but I was presented with an £80 settlement figure to pay. When I asked for the details, they were strangely unable to print the bill AND refused to let me see their screen. I demanded a breakdown and they gave me explanations such as ‘room cleaning’ (which was never mentioned at any point) and £2 extra for ordering WATER at breakfast, because evidently water isn’t included (although also never mentioned). It was absolutely the most annoying, frustrating, deliberately misleading experience I have had at a hotel in a very long time. In the end, the woman at reception basically said - we have your card details, so we are charging you and we’ll email you the receipt… WHICH THEY STILL HAVE NOT DONE… from my September stay. It really left a bad taste and `I would absolutely not stay here again.
8
Jennifer
20 Jun 2025
·
Stayed 4 nights
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
8
Michael
21 May 2025
·
Stayed 3 nights
We were surprised that extras were added to the bill at checkout. Specifically 2types of service charge
We were surprised that extras were added to the bill at checkout. Specifically 2types of service charge
2
Mohamood
24 Mar 2025
·
Stayed 2 nights
I wish i could give a 5-star review, but unfortunately, this is not the case. i do not like to be prejudged on the arrival to the hotel. The welcome was awful and rude which left a bitter taste. I wish we left straight away but it was our wedding day and we had an evening party to attend...not ideal scenario. The following day we had a note posted under the door addressed to my name accusing me of smoking because they smelt smoking in the corridor....even though the lovely chap at the door saw me going out for a smoke number of times .This explains me hearing someone near our door couple of times. The housekeeping was very nosey when we asked for coffee and looked inside the room as trying to catch us out. But instead should have been doing her work as a room was far from clean, just looking at the fire alarm which was covered in a layer of dust was enough. And all of this would have been not important if we had great service and felt welcome. Whilst checking out i saw the service given to other customers arriving by different members of staff was totally different to what we received. When I complained, the house manageress was very apologetic and polite and offered to pay for our taxi ride. Which was very kind. But i would not recommend this hotel because it truly left a bad taste and ruined our special day. Very, very sad
I wish i could give a 5-star review, but unfortunately, this is not the case. i do not like to be prejudged on the arrival to the hotel. The welcome was awful and rude which left a bitter taste. I wish we left straight away but it was our wedding day and we had an evening party to attend...not ideal scenario. The following day we had a note posted under the door addressed to my name accusing me of smoking because they smelt smoking in the corridor....even though the lovely chap at the door saw me going out for a smoke number of times .This explains me hearing someone near our door couple of times. The housekeeping was very nosey when we asked for coffee and looked inside the room as trying to catch us out. But instead should have been doing her work as a room was far from clean, just looking at the fire alarm which was covered in a layer of dust was enough. And all of this would have been not important if we had great service and felt welcome. Whilst checking out i saw the service given to other customers arriving by different members of staff was totally different to what we received. When I complained, the house manageress was very apologetic and polite and offered to pay for our taxi ride. Which was very kind. But i would not recommend this hotel because it truly left a bad taste and ruined our special day. Very, very sad
10
Jeff
7 Oct 2025
·
Stayed 2 nights
The staff was very helpful and treated us like a royalty.
The staff was very helpful and treated us like a royalty.
8
Angela
16 Feb 2024
·
Stayed 2 nights
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
10
Jennifer
2 Jun 2025
·
Stayed 3 nights
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
10
Debra
1 Oct 2025
·
Stayed 6 nights
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
8
SYLVIA
26 Aug 2025
·
Stayed 1 night
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
10
Taylor
20 Aug 2024
·
Stayed 5 nights
The location is great, the hotel itself is quiet and chic. The staff is always around to help and make reservations or get car services or wine late at night and super capable to handle any thing we needed at the last minute. Aisha at the front and Michal the concierge were super kind and helpful when it came to getting us reservations. This is my second time staying here recently and have become a huge fan of the hotel.
The location is great, the hotel itself is quiet and chic. The staff is always around to help and make reservations or get car services or wine late at night and super capable to handle any thing we needed at the last minute. Aisha at the front and Michal the concierge were super kind and helpful when it came to getting us reservations. This is my second time staying here recently and have become a huge fan of the hotel.
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AI-generated summary based on recent guest reviews
Location
Quiet Knightsbridge side street near museums, Harrods, and the South Kensington tube, making it easy to get around. A few felt it could be inconvenient or too quiet at night.
Related guest reviews
8
Jennifer
20 Jun 2025
·
Stayed 4 nights
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
8
Filippo
11 Dec 2023
·
Stayed 3 nights
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
10
Jennifer
2 Jun 2025
·
Stayed 3 nights
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
10
ismail
23 Apr 2025
·
Stayed 7 nights
Location,location and location
Location,location and location
10
LINDA
22 Jul 2024
·
Stayed 1 night
Beautiful rooms, very friendly and helpful staff, great location for South Kensington and Knightsbridge for museums,, Hyde Park, Harrods, and wimbledon
Beautiful rooms, very friendly and helpful staff, great location for South Kensington and Knightsbridge for museums,, Hyde Park, Harrods, and wimbledon
10
Sophie
25 Jan 2024
·
Stayed 2 nights
Lovely hotel in the heart of Knightsbridge!
Lovely hotel in the heart of Knightsbridge!
6
CHAK YIN ANEURIN
10 Oct 2023
·
Stayed 2 nights
It’s an old building but newly renovated. The staffs are friendly and helpful but the location is bit inconvenient and quiet to walk at night.
It’s an old building but newly renovated. The staffs are friendly and helpful but the location is bit inconvenient and quiet to walk at night.
10
Karen
4 Apr 2024
·
Stayed 10 nights
The location of the property was fantastic for me. It relation to knightsbride/chelsea was perfect.
The location of the property was fantastic for me. It relation to knightsbride/chelsea was perfect.
10
Hannah
14 May 2025
·
Stayed 1 night
A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
10
Debra
1 Oct 2025
·
Stayed 6 nights
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
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AI-generated summary based on recent guest reviews
Dining
Food is frequently praised, with several guests calling the restaurant excellent and breakfast good. Prices and extra charges drew criticism, and breakfast or dining room service was sometimes slow or inconsistent.
Related guest reviews
10
Joyceann
2 May 2025
·
Stayed 7 nights
The hotel amenities, restaurant, service, location to shops, and museums is a rating of six (in a scale of 1-5)! The restaurant is managed by a Michelin rated chef and his menu is outstanding. The waiting staff (led by Stephanie) is attentive, efficient and friendly, esp. Neusa. The concierge was informative and willing to help in several regards.
The hotel amenities, restaurant, service, location to shops, and museums is a rating of six (in a scale of 1-5)! The restaurant is managed by a Michelin rated chef and his menu is outstanding. The waiting staff (led by Stephanie) is attentive, efficient and friendly, esp. Neusa. The concierge was informative and willing to help in several regards.
8
Filippo
11 Dec 2023
·
Stayed 3 nights
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
4
Andrew
29 Sept 2025
·
Stayed 2 nights
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
10
Yi Chen
6 Nov 2025
·
Stayed 2 nights
Staffs are friendly, room is very comfortable and the breakfast is delicious
Staffs are friendly, room is very comfortable and the breakfast is delicious
10
Richard
10 May 2024
·
Stayed 4 nights
Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
8
Angela
16 Feb 2024
·
Stayed 2 nights
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
10
Michael Lynn
22 Oct 2023
·
Stayed 6 nights
Bathroom too small. Super friendly staff. Restaurant was overpriced and food wad average at best. Need an ala carte breakfast menu.
Bathroom too small. Super friendly staff. Restaurant was overpriced and food wad average at best. Need an ala carte breakfast menu.
10
James
29 Nov 2023
·
Stayed 6 nights
Dining room service was very slow. Food was good. Room was small.
Dining room service was very slow. Food was good. Room was small.
8
SYLVIA
26 Aug 2025
·
Stayed 1 night
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
10
Anders
28 Apr 2024
·
Stayed 3 nights
From the very beginning to the end, the staff, the services, the way they take pride in having their guests. It’s perfect, and the restaurant - juat vauw! You have to eat here, the chef is preparing to be Michelin quality ready, and the food is Michelin star quality. The brunch is perfect, and the rooms were perfect too, and the bar it self also. I will stay here again for sure. A I give the Franklin my biggest recommendation, I hope they will receive their Michelin star one day, they deserve it
From the very beginning to the end, the staff, the services, the way they take pride in having their guests. It’s perfect, and the restaurant - juat vauw! You have to eat here, the chef is preparing to be Michelin quality ready, and the food is Michelin star quality. The brunch is perfect, and the rooms were perfect too, and the bar it self also. I will stay here again for sure. A I give the Franklin my biggest recommendation, I hope they will receive their Michelin star one day, they deserve it
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AI-generated summary based on recent guest reviews
10
Morten Angset
3 weeks ago
·
Stayed 1 night
Nice hotel and great staff
Nice hotel and great staff
10
sue
4 weeks ago
·
Stayed 1 night
Great place to stay. Beautiful hotel and friendly staff. Fantastic food too. Well worth staying there.
Great place to stay. Beautiful hotel and friendly staff. Fantastic food too. Well worth staying there.
8
Peter
5 weeks ago
·
Stayed 2 nights
Expensive for a tiny but well-appointed room. Unconventional check-in and lobby. But chic overall and a beautiful bar and dining room. Other than somewhat dingy hallways, it’s an elegant place with excellent bedding in a very good location.
Expensive for a tiny but well-appointed room. Unconventional check-in and lobby. But chic overall and a beautiful bar and dining room. Other than somewhat dingy hallways, it’s an elegant place with excellent bedding in a very good location.
10
Ulrich
1 Sept 2026
·
Stayed 5 nights
Super nice Hotel, the Presidental Suite is amazing
Super nice Hotel, the Presidental Suite is amazing
10
Christiane
9 Aug 2026
·
Stayed 1 night
Hotel Was amazing would stay there in a year best there beds sheets breakfast
Hotel Was amazing would stay there in a year best there beds sheets breakfast
FAQs about The Franklin London - Starhotels Collezione
Is parking available at the property?
Nearby parking is available for a fee of approximately GBP 52 per day, located 1312 feet away and open 24 hours.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7 AM to 11 AM for a fee of approximately GBP 25 for adults and GBP 12.50 for children.
Are pets allowed at the property?
Pets are allowed with a fee of GBP 40 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Specific details on accessible rooms and bathrooms are not provided.
What is the location of the property in relation to key landmarks?
The property is centrally located in London, steps from Brompton Oratory and within a 5-minute walk of the Victoria and Albert Museum. It is approximately 0.6 miles from Imperial College London and 0.8 miles from the Natural History Museum.
What are the policies for guests staying with children?
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of GBP 50 per night, subject to availability. Advance request or confirmation is required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-24: 575.6854777401733USD
- 2026-10-25: 388.28685537741086USD
- 2026-10-26: 396.171547USD
- 2026-10-27: 434.7354024425964USD
- 2026-10-28: 413.4691584367065USD
- 2026-10-29: 477.51579084994506USD
- 2026-10-30: 653.455441764038USD
- 2026-10-31: 655.1584811767577USD
- 2026-11-01: 476.69639750045775USD
- 2026-11-02: 470.59074570199584USD
- 2026-11-03: 527.5824917957458USD
- 2026-11-04: 535.3904980099792USD
- 2026-11-05: 639.0033076503296USD
- 2026-11-06: 567.883294USD
- 2026-11-07: 496.056158USD
- 2026-11-08: 352.9370398658142USD
- 2026-11-09: 396.171547USD
- 2026-11-10: 519.8688096612854USD
- 2026-11-11: 455.0887167657165USD
- 2026-11-12: 398.48163070825194USD
- 2026-11-13: 465.754085USD
- 2026-11-14: 552.8795660937194USD
- 2026-11-15: 369.0254261897888USD
- 2026-11-16: 448.91959999999995USD
- 2026-11-17: 466.32886593927USD
- 2026-11-18: 448.91959999999995USD
- 2026-11-19: 490.444663USD
- 2026-11-20: 834.9424377139281USD
- 2026-11-21: 882.8033799866943USD
- 2026-11-22: 537.3131474443054USD
- 2026-11-23: 584.9795848336181USD
- 2026-11-24: 560.5235840385436USD
- 2026-11-25: 654.126533274231USD
- 2026-11-26: 725.005154USD
- 2026-11-27: 772.141712USD
- 2026-11-28: 641.955028USD
- 2026-11-29: 415.8579140444641USD
- 2026-11-30: 396.171547USD
- 2026-12-01: 505.2552217668762USD
- 2026-12-02: 599.5502234193725USD
- 2026-12-03: 548.804211USD
- 2026-12-04: 707.3064768500976USD
- 2026-12-05: 762.041021USD
- 2026-12-06: 423.106723USD
- 2026-12-07: 490.444663USD
- 2026-12-08: 453.76759740148924USD
- 2026-12-09: 455.0887167657165USD
- 2026-12-10: 460.14259USD
- 2026-12-11: 793.465393USD
- 2026-12-12: 792.343094USD
- 2026-12-13: 418.617527USD
- 2026-12-14: 647.566523USD
- 2026-12-15: 647.566523USD
- 2026-12-16: 460.14259USD
- 2026-12-17: 467.97227636764524USD
- 2026-12-18: 470.24328099999997USD
- 2026-12-19: 532.8707024860229USD
- 2026-12-20: 483.94866569058223USD
- 2026-12-21: 438.81890899999996USD
- 2026-12-22: 553.0727009832764USD
- 2026-12-23: 445.7540578529358USD
- 2026-12-24: 465.754085USD
Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 37 per person
- Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
- Pet fee: GBP 40 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Babysitting/Child services
Business centre
Room service
Tour desk
Dry cleaning
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Steam room
Massage
Body treatments
Facial treatments
Breakfast in the room
Allergy-free room available
Family room
Activities
Fitness Center (nearby)
Internet
Free wi-fi