Is parking available at the property?

Parking is available at the property, but it is limited. Nearby parking is also available for a fee of USD 10 per night, located 492 feet away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of USD 40 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in San José, just a 5-minute drive from Sabana Park and 7 minutes from the National Stadium of Costa Rica. It is also 0.2 miles from Plaza de la Democracia and 5.8 miles from Multiplaza Mall Escazu.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. Specific operational hours are not provided, but it is available for guests to enjoy.

What are the policies for guests staying with children?

Children are allowed at the property. However, specific policies regarding the minimum age for children to stay for free are not provided.

What are the policies regarding extra beds and cribs?

The property does not provide information on the availability of extra beds or cribs. Guests are encouraged to inquire directly with the property for specific requests.

Hotel Colonial

What guests think

Across recent reviews, Hotel Colonial is praised for its central location and hearty breakfast, while recurring drawbacks include small or dated areas, limited or off-site parking, no elevator, inconsistent air conditioning and hot water, and a tiny, underwhelming pool.

Rooms are generally comfortable but basic, with some lacking air conditioning, small bathrooms, occasional TV problems, and minor noise from the street or courtyard. Cleanliness feedback ranges from very clean rooms to issues like humidity, stains, or mold in some areas. Expect a straightforward stay with solid basics and some compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: there is no elevator, and the small courtyard pool is more for a dip, with photos sometimes feeling outdated or misleading. Parking is in a nearby secure lot but appears inconsistent, with some guests reporting none on-site.

Related guest reviews

6

Roberto

9 Oct 2022

·

Stayed 1 night

Publican qué hay parqueo, pero no tienen

Translate

8

Mario

9 Jul 2024

·

Stayed 1 night

Door was flimsy. Pool was advertised ridiculously with wide angle lens photo. It’s more of a plunge/dip to cool off in than a pool to swim. Tv was impossible to figure out or turn on.

6

Marlen

6 Nov 2023

·

Stayed 1 night

La ubicación muy buena, pero no hay parqueo en el hotel, está detrás de este, llegamos de noche y estaba lloviendo, tuvimos que caminar bajo la lluvia una cuadra, eso fue muy incómodo, solo por eso no volveríamos, menos con niños. La habitación no tenía aire acondicionado, a pesar de que en la reserva ofrecian aire y ventilador de techo, solo estaba este último, si estaba limpia y los paños huelen muy rico. El desayuno incluido estaba bien. El servicio del personal muy bien.

Translate

8

jean francois

23 Apr 2025

·

Stayed 1 night

Bon petit-déjeuner, bon restaurant, très proche du centre-ville, parking extérieur sécurisé, reste un peu bruyant du fait de la cour intérieure et de certains clients pas très discret.

Translate

8

Jose

15 Nov 2025

·

Stayed 2 nights

This Hotel has a parking área close by. In front of this hôtel, they have an excellent Argentine restaurant. It lack an elevator so if you have leg issues ask in advance for a first floor room. The personnel is excellent and helpful.

8

Marc

16 Nov 2022

·

Stayed 2 nights

The hotel reminds me something you would find in Morocco as it had that kind of architect. The hotel was in a convenient area that was walk-able to the most visited areas. Pool was in a weird spot where if people were dining, you would be looked at and we didn´t see anyone use it. Their hot tub in it was broken. I would suggest they should just renovate it and just make it into a sitting area with plants and flowers. Rooms were clean but there are no elevators so it would be difficult for those that have issues with stairs. They do have a very small quaint restaurant by the pool but we went out for dinner during our two night stay. Staff were very friendly. Thank you for the hospitality.

8

Cheryl

26 Aug 2022

·

Stayed 2 nights

Pool and pictures are outdated

6

Augusto

14 Oct 2024

·

Stayed 1 night

Parking was not available

8

Anneke

10 Nov 2024

·

Stayed 1 night

The bed and the shower were very good. The breakfast was varied and the staff helpful. The pool was disappointing, it really is only for kids to play in. The location is good and the price is right!

8

Sarah

16 Aug 2025

·

Stayed 1 night

This hotel is conveniently located in downtown San Jose. Parking was easy enough in a secure lot around the corner. Breakfast was a highlight, with an array of fresh fruits, gallo pinto, and scrambled eggs. Our room (35) had an exceedingly small bathroom and had windows facing the street, though noise was not bad. Our television did not work, but the bed was comfortable enough.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many found rooms very clean, but others reported humidity smells, stained walls, mold, or maintenance issues like a flooding shower.

Related guest reviews

8

Mackenzie

16 Jun 2024

·

Stayed 2 nights

The positives: the breakfast was DELICIOUS! Friendly staff and clean environment. The rooms we were in did not have AC, although that was advertised. Be aware, it is an old hotel so only stairs (consider for luggage carrying purposes). Our first room would not lock due to a key being broken off into the lock but they were quick and accommodating and got us in another room.

10

Felix

15 Dec 2025

·

Stayed 1 night

Very clean hotel/room. Free breakfast that consisted of: gallo pinto (yummy), fried banana (sooo good), scambled/boiled eggs, sausages, fruit, cereal, bread, yogurt etc. It was all very yummy. Everyone was very hospitable! Would return.

10

Sheily

4 Nov 2024

·

Stayed 1 night

Muy buena céntrica la habitación tenía una pared con problemas de mojo aparte de eso todo bien.

Translate

2

Juan

30 May 2025

·

Stayed 1 night

No idea how this place even has an 8 score on here. In costa rica for a week with 4 different hotels throughout the country and this one by far the bad one. Lobby was cute but room was filthy. Old furniture that is scratched and beat up from the tables to the shelves. Super thin pillows and toilet paper. Walls had huge stains all over them. Nothing like the photos. Also the room doesnt seem to have AC, i turned it down to 20 and it never got cool, woke up in the middle of the night sweaty. I stood on the bed to feel the smallest trickle of air come out of a single vent. We went to take a shower and no hot water. Called front desk and they said they would check on the boiler, then a callback 5 minutes later they tell us its broken and there wont be any hot water. The breakfast was above my expectstions and thats because the night before was so bad i expected it to be on par eith the room. Would not recommend this place, and I've stayed all over latin america in all different kinds of hotels and hostels. This one not worth it in my opinion.

8

Marc

16 Nov 2022

·

Stayed 2 nights

The hotel reminds me something you would find in Morocco as it had that kind of architect. The hotel was in a convenient area that was walk-able to the most visited areas. Pool was in a weird spot where if people were dining, you would be looked at and we didn´t see anyone use it. Their hot tub in it was broken. I would suggest they should just renovate it and just make it into a sitting area with plants and flowers. Rooms were clean but there are no elevators so it would be difficult for those that have issues with stairs. They do have a very small quaint restaurant by the pool but we went out for dinner during our two night stay. Staff were very friendly. Thank you for the hospitality.

10

Michael

15 Nov 2025

·

Stayed 2 nights

Das Hotel ist sicher und sauber. Das Bad war relativ neu und es gibt heißes Wasser zum Duschen. Die Lage ist super und das Personal super freundlich.

Translate

10

Alison

17 Jul 2022

·

Stayed 1 night

Friendly staff and nice location close to the National Museum. Hotel is nice and clean and has great breakfast. But, I wouldn’t ask staff for any travel tips (we almost got stranded based on their suggestions)

6

Eva

10 Oct 2023

·

Stayed 1 night

The hotel service was not good. The pictures that are shown on the site do not reflect the actual property. Also, the hotel is a 3 start but everything provided in the room is more like a 2 star. We had a flooding from the shower and the price for 1 night is expensive considering they do not provide you with anything (besides towels and hand soap). The hotel needs to upgrade their rooms and service for the prices they charge per night/room.

10

Bryan

22 Sept 2025

·

Stayed 1 night

Clean and comfortable

4

Stephanie

14 Oct 2025

·

Stayed 1 night

El área donde se encuentra este hotel es un área donde hay mucho deambulante , me sentí un poco insegura en el área más que viajaba con mis hijos. Las paredes del cuarto se encontraban en mal estado y las camas ya están de cambiar. Había mucho olor a humedad en el cuarto. Entiendo el concepto vintage a la estructura pero deberían mejorar las condiciones de la habitación. El trato del personal fue amable.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are basic but often comfortable, with some small bathrooms and occasional TV issues; several guests also reported no or nonfunctional air conditioning and light noise from the street or courtyard.

Related guest reviews

6

Kitaro

4 May 2025

·

Stayed 1 night

Disponizar mais toalhas, e a tv nao estava funcionando.

Translate

8

Mackenzie

16 Jun 2024

·

Stayed 2 nights

The positives: the breakfast was DELICIOUS! Friendly staff and clean environment. The rooms we were in did not have AC, although that was advertised. Be aware, it is an old hotel so only stairs (consider for luggage carrying purposes). Our first room would not lock due to a key being broken off into the lock but they were quick and accommodating and got us in another room.

8

Mario

9 Jul 2024

·

Stayed 1 night

Door was flimsy. Pool was advertised ridiculously with wide angle lens photo. It’s more of a plunge/dip to cool off in than a pool to swim. Tv was impossible to figure out or turn on.

2

Juan

30 May 2025

·

Stayed 1 night

No idea how this place even has an 8 score on here. In costa rica for a week with 4 different hotels throughout the country and this one by far the bad one. Lobby was cute but room was filthy. Old furniture that is scratched and beat up from the tables to the shelves. Super thin pillows and toilet paper. Walls had huge stains all over them. Nothing like the photos. Also the room doesnt seem to have AC, i turned it down to 20 and it never got cool, woke up in the middle of the night sweaty. I stood on the bed to feel the smallest trickle of air come out of a single vent. We went to take a shower and no hot water. Called front desk and they said they would check on the boiler, then a callback 5 minutes later they tell us its broken and there wont be any hot water. The breakfast was above my expectstions and thats because the night before was so bad i expected it to be on par eith the room. Would not recommend this place, and I've stayed all over latin america in all different kinds of hotels and hostels. This one not worth it in my opinion.

6

Marlen

6 Nov 2023

·

Stayed 1 night

La ubicación muy buena, pero no hay parqueo en el hotel, está detrás de este, llegamos de noche y estaba lloviendo, tuvimos que caminar bajo la lluvia una cuadra, eso fue muy incómodo, solo por eso no volveríamos, menos con niños. La habitación no tenía aire acondicionado, a pesar de que en la reserva ofrecian aire y ventilador de techo, solo estaba este último, si estaba limpia y los paños huelen muy rico. El desayuno incluido estaba bien. El servicio del personal muy bien.

Translate

8

jean francois

23 Apr 2025

·

Stayed 1 night

Bon petit-déjeuner, bon restaurant, très proche du centre-ville, parking extérieur sécurisé, reste un peu bruyant du fait de la cour intérieure et de certains clients pas très discret.

Translate

8

Anneke

10 Nov 2024

·

Stayed 1 night

The bed and the shower were very good. The breakfast was varied and the staff helpful. The pool was disappointing, it really is only for kids to play in. The location is good and the price is right!

8

Sarah

16 Aug 2025

·

Stayed 1 night

This hotel is conveniently located in downtown San Jose. Parking was easy enough in a secure lot around the corner. Breakfast was a highlight, with an array of fresh fruits, gallo pinto, and scrambled eggs. Our room (35) had an exceedingly small bathroom and had windows facing the street, though noise was not bad. Our television did not work, but the bed was comfortable enough.

10

Maria

27 Jun 2024

·

Stayed 4 nights

The staff was extremely friendly and helpful. The rooms do not have air conditioning but very comfortable.

10

Bryan

22 Sept 2025

·

Stayed 1 night

Clean and comfortable

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is generally friendly and helpful, with quick problem-solving noted, though a few guests reported unwelcoming staff, poor service, or unreliable advice.

Related guest reviews

8

Mackenzie

16 Jun 2024

·

Stayed 2 nights

The positives: the breakfast was DELICIOUS! Friendly staff and clean environment. The rooms we were in did not have AC, although that was advertised. Be aware, it is an old hotel so only stairs (consider for luggage carrying purposes). Our first room would not lock due to a key being broken off into the lock but they were quick and accommodating and got us in another room.

10

Felix

15 Dec 2025

·

Stayed 1 night

Very clean hotel/room. Free breakfast that consisted of: gallo pinto (yummy), fried banana (sooo good), scambled/boiled eggs, sausages, fruit, cereal, bread, yogurt etc. It was all very yummy. Everyone was very hospitable! Would return.

10

Chris

20 Nov 2024

·

Stayed 2 nights

Comfortable and in an excellent location to explore San Jose. Friendly, efficient, comfortable bed and a good breakfast

8

Jose

15 Nov 2025

·

Stayed 2 nights

This Hotel has a parking área close by. In front of this hôtel, they have an excellent Argentine restaurant. It lack an elevator so if you have leg issues ask in advance for a first floor room. The personnel is excellent and helpful.

8

Felix

10 Apr 2024

·

Stayed 1 night

Nettes und freundliches Personal. Gutes Frühstück, nette Lokale in der Umgebung, Innenstadt ist gut zu Fuß erreichbar

Translate

10

Michael

15 Nov 2025

·

Stayed 2 nights

Das Hotel ist sicher und sauber. Das Bad war relativ neu und es gibt heißes Wasser zum Duschen. Die Lage ist super und das Personal super freundlich.

Translate

4

Jorge

12 Apr 2022

·

Stayed 2 nights

Mala atencion y malas habitaciónes

Translate

6

Meghan

2 Jul 2024

·

Stayed 1 night

Nice colonial property, but staff were not very helpful or welcoming

10

Alison

17 Jul 2022

·

Stayed 1 night

Friendly staff and nice location close to the National Museum. Hotel is nice and clean and has great breakfast. But, I wouldn’t ask staff for any travel tips (we almost got stranded based on their suggestions)

10

Matthew

12 Jul 2025

·

Stayed 1 night

Very nice. Small and personable. Staff very nice. Good location to walk to museums.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very central and walkable to museums and major sights, though several guests felt the surrounding area is unsafe after dark.

Related guest reviews

10

Heriberto

27 Jun 2022

·

Stayed 1 night

Muy bien ubicado. El personal muy atento.

Translate

6

Lucrecia

20 Jul 2022

·

Stayed 1 night

Ella zona en la que está es poco segura en la noche (los empleados del hotel nos recomendaron no regresar caminando tarde)

Translate

10

Faby

29 May 2025

·

Stayed 2 nights

Excelente ubicacion

Translate

10

Alison

17 Jul 2022

·

Stayed 1 night

Friendly staff and nice location close to the National Museum. Hotel is nice and clean and has great breakfast. But, I wouldn’t ask staff for any travel tips (we almost got stranded based on their suggestions)

8

Sarah

16 Aug 2025

·

Stayed 1 night

This hotel is conveniently located in downtown San Jose. Parking was easy enough in a secure lot around the corner. Breakfast was a highlight, with an array of fresh fruits, gallo pinto, and scrambled eggs. Our room (35) had an exceedingly small bathroom and had windows facing the street, though noise was not bad. Our television did not work, but the bed was comfortable enough.

6

Michael

14 Dec 2021

·

Stayed 2 nights

Centralt läge

Translate

10

Matthew

12 Jul 2025

·

Stayed 1 night

Very nice. Small and personable. Staff very nice. Good location to walk to museums.

10

holly

5 May 2025

·

Stayed 2 nights

Places is beautiful and in a great location to be down town. Area around the hotel isn’t safe after dark but hotel does a great job to keep inside safe.

4

Stephanie

14 Oct 2025

·

Stayed 1 night

El área donde se encuentra este hotel es un área donde hay mucho deambulante , me sentí un poco insegura en el área más que viajaba con mis hijos. Las paredes del cuarto se encontraban en mal estado y las camas ya están de cambiar. Había mucho olor a humedad en el cuarto. Entiendo el concepto vintage a la estructura pero deberían mejorar las condiciones de la habitación. El trato del personal fue amable.

Translate

10

sarah

14 Feb 2025

·

Stayed 2 nights

It was a good location, easy to walk to some of the major sites of the city.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised for quality and variety, including local dishes. Guests also appreciate the on-site restaurant and good dining options nearby.

Related guest reviews

10

Hector

5 Oct 2025

·

Stayed 1 night

Excelente y muy bien ubicado. El desayuno super bueno.

Translate

10

Felix

15 Dec 2025

·

Stayed 1 night

Very clean hotel/room. Free breakfast that consisted of: gallo pinto (yummy), fried banana (sooo good), scambled/boiled eggs, sausages, fruit, cereal, bread, yogurt etc. It was all very yummy. Everyone was very hospitable! Would return.

8

Brenda

9 Jan 2025

·

Great staff and restaurant was amazing. Very cute property. Only problem was no hot water. We stayed twice with 2 days in between and it did not get fixed.

10

Chris

20 Nov 2024

·

Stayed 2 nights

Comfortable and in an excellent location to explore San Jose. Friendly, efficient, comfortable bed and a good breakfast

8

Katie

3 Oct 2024

·

Stayed 1 night

Nice staff. Good breakfast included. In-house dining and a convenient restaurants with locally superior menus made this an easy choice for foodies who like to eat well.

8

jean francois

23 Apr 2025

·

Stayed 1 night

Bon petit-déjeuner, bon restaurant, très proche du centre-ville, parking extérieur sécurisé, reste un peu bruyant du fait de la cour intérieure et de certains clients pas très discret.

Translate

8

Felix

10 Apr 2024

·

Stayed 1 night

Nettes und freundliches Personal. Gutes Frühstück, nette Lokale in der Umgebung, Innenstadt ist gut zu Fuß erreichbar

Translate

8

Anneke

10 Nov 2024

·

Stayed 1 night

The bed and the shower were very good. The breakfast was varied and the staff helpful. The pool was disappointing, it really is only for kids to play in. The location is good and the price is right!

10

Alison

17 Jul 2022

·

Stayed 1 night

Friendly staff and nice location close to the National Museum. Hotel is nice and clean and has great breakfast. But, I wouldn’t ask staff for any travel tips (we almost got stranded based on their suggestions)

8

Sarah

16 Aug 2025

·

Stayed 1 night

This hotel is conveniently located in downtown San Jose. Parking was easy enough in a secure lot around the corner. Breakfast was a highlight, with an array of fresh fruits, gallo pinto, and scrambled eggs. Our room (35) had an exceedingly small bathroom and had windows facing the street, though noise was not bad. Our television did not work, but the bed was comfortable enough.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $50	2 $71	3 $65
4 $54	5 $56	6 $54	7 $56	8 $56	9 $55	10 $53
11 $48	12 $53	13 $56	14 $50	15 $64	16 $63	17 $60
18 $50	19 $50	20 $50	21 $50	22 $64	23 $53	24 $49
25 $53	26 $55	27 $71	28 $53	29 $53	30 $53	31 $53

Hotel Colonial

About this property

Location

Room options

Standard Room

Junior Suite

Quadruple Room

Triple Room

Guest reviews of Hotel Colonial

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Colonial

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $52	23 $62	24 $62	25 $53	26
27 $46	28 $46	29 $56	30 $49