Name: Comfort Inn Jackson I-40
Address: 40 International Cove, Jackson, Tennessee, United States of America, Jackson, Tennessee, US
Price range: US$105–US$134 per night
Rating: 7.73

What guests think

At Comfort Inn Jackson I-40, travelers frequently note friendly, accommodating staff, while feedback on cleanliness and room condition varies, with some praising updated, comfortable stays and others citing musty odors, dampness, stained carpets, or maintenance issues.

Multiple reviews mention ongoing exterior renovations; some noticed noise or scaffolding, while others said it didn't affect their stay. The immediate area feels run-down and poorly lit to several guests, but it's a convenient stop right off I-40. Breakfast feedback is inconsistent, ranging from good to mediocre. Expect a practical stopover with variable room quality amid ongoing renovations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews note ongoing exterior renovations; some guests experienced noise or disliked the scaffolding, while others said it didn’t affect their stay.

Related guest reviews

10

Melissa

20 Aug 2023

·

Stayed 1 night

Front desk staff was amazing. Construction happening at the property but it did not effect our stay

10

Richard

17 Oct 2023

·

Stayed 1 night

Construction activity, but only outside the building. Just a bit distracting but not serious.

8

Earnnie

3 Mar 2023

·

Stayed 1 night

Hotel was under construction a bit noisy

2

Eddie

12 Oct 2023

·

Stayed 1 night

Was wrongfully charged for smoking in a room and they are remolding so it’s noise all night

10

Charlotte

3 Sept 2023

·

Stayed 2 nights

Although this property was under construction it was clean, quiet and the staff was friendly

10

Martin

26 Apr 2023

·

Stayed 1 night

They are currently renovating, but went out of their way to make everything clean and comfortable. Great stay.

6

Robert

25 Sept 2023

·

Stayed 1 night

The site was under repair, breakfast needs work

10

Belinda

22 Oct 2023

·

Stayed 1 night

We were tired of driving and decided to call it a night here. The girl that checked us in was very friendly and helpful. Room was clean and believe they have been updated recently. Really loved the layout of this room, kinda had like two sections, a living room and bedroom. Two TVs so I could go to sleep and he stayed up to watch TV and not really bother me. Had a nice breakfast the next morning, very clean and pleasing.

2

Charmaine

16 Jul 2023

·

Stayed 2 nights

I didn’t like the fact that the outside was being renovated as we pulled up and it just didn’t look safe. The owner charged me for one night even though we did not stay as other customers came in the lobby and refused to check in as well. It was not disclosed that the front of the building was full of scaffolding you failed to mention that and no photos on the website showing renovation.

10

Glenda

6 Jul 2023

·

Stayed 1 night

Completely updated!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: plenty of guests found rooms and common areas clean, but others reported stained carpets, musty or damp conditions, and occasional serious housekeeping lapses.

Related guest reviews

4

Kimberly

22 Dec 2023

·

Stayed 1 night

The location was a little difficult to find late at night because the area is not well lit. The lady at check-in was very nice and friendly. Our room was dusty, and hairs on the sheets when I went to get into bed. The bathroom had a used washcloth hanging in the shower along with hair, and there was pubic hair on the bathroom floor and on the clean towels. Honestly, it just looked like they really didn't clean the bathroom. The breakfast was mediocre.

10

Beth

25 Jun 2025

·

Stayed 1 night

What a pleasant surprise this stay turned out to be! Friendly and cheery staff, even when we dragged up to check in at 11:30 p.m., CLEAN everywhere, bed felt new, sheets were smooth (not scratchy)... this was not Plan A or even Plan B but I would definitely stay here again!

6

TONYA

30 Jul 2024

·

Stayed 2 nights

The teams during all hours at the front desk/breakfast and housekeeping were super nice. I appreciated their kindness and how much they interacted with our party. The rooms were just ok. The room was extremely clean however the room had a very musty smell coming from the air conditioning unit (seemed older). The hotel also seemed very damp. The humidity and older a/c units seemed to make carpets and other items damp when they should not be. The area around the hotel property is not the fault of comfort inn. There is an old run down over grown gas station on your way it. There are several dining options near by on the opposite side of the exit. Nothing fancy but all look very new to the area.

10

Belinda

22 Oct 2023

·

Stayed 1 night

We were tired of driving and decided to call it a night here. The girl that checked us in was very friendly and helpful. Room was clean and believe they have been updated recently. Really loved the layout of this room, kinda had like two sections, a living room and bedroom. Two TVs so I could go to sleep and he stayed up to watch TV and not really bother me. Had a nice breakfast the next morning, very clean and pleasing.

6

Suzanne

25 Jul 2025

·

Stayed 1 night

The staff was great. The hotel was clean but older and room was musty. The area around the hotel was very run down several closed businesses next door. It felt safe but I wouldn’t have rated it 8 like Travelocity did.

10

Thomas

8 Sept 2025

·

Stayed 1 night

Fair price, good value. Not fancy but a clean place with friendly staff. Convenient when traveling I-40.

6

Julie

18 Oct 2024

·

Stayed 1 night

Hotel was overpriced for the area and quality of room. The first room we were put in had ripped curtains falling off window and shades that didn’t close properly also rug had several large stains I requested another room and the clerk was very polite and quickly gave us another room which also had several large stains on rug. The beds were ok and bathroom relatively clean we were very tired from traveling all day so we stayed. I expected much better quality for $150 from a Comfort Inn !!

10

Joseph

27 Apr 2025

·

Stayed 2 nights

The attendant (Sammie) was excellent, Very helpful, knowledgeable, answered any an every question, The stay was comfortable and clean, quiet as well.

2

Christopher

30 Jul 2025

·

Stayed 1 night

Hotel was dirty and unkept.

2

WIlliam

11 Apr 2024

·

Stayed 1 night

Feces was in the toilet in our room

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Rooms

Rooms are often comfortable with good beds and some updates, but several guests reported musty or humid conditions and occasional maintenance issues; nighttime noise was noted in a few stays.

Related guest reviews

10

Brenda L

23 Jan 2024

·

Stayed 1 night

The front desk staff was very kind, the room was comfortable and breakfast was good, thank you.

10

Shayna

5 May 2024

·

Stayed 1 night

Check in was so quick. Front desk staff was extremely friendly. Bed was comfortable and clean.

10

Beth

25 Jun 2025

·

Stayed 1 night

What a pleasant surprise this stay turned out to be! Friendly and cheery staff, even when we dragged up to check in at 11:30 p.m., CLEAN everywhere, bed felt new, sheets were smooth (not scratchy)... this was not Plan A or even Plan B but I would definitely stay here again!

10

Dan

7 Mar 2024

·

Stayed 1 night

Great bed!! Much appreciated and the young lady at check in was very friendly and easy to talk to

6

TONYA

30 Jul 2024

·

Stayed 2 nights

The teams during all hours at the front desk/breakfast and housekeeping were super nice. I appreciated their kindness and how much they interacted with our party. The rooms were just ok. The room was extremely clean however the room had a very musty smell coming from the air conditioning unit (seemed older). The hotel also seemed very damp. The humidity and older a/c units seemed to make carpets and other items damp when they should not be. The area around the hotel property is not the fault of comfort inn. There is an old run down over grown gas station on your way it. There are several dining options near by on the opposite side of the exit. Nothing fancy but all look very new to the area.

8

Nita

18 May 2025

·

Stayed 1 night

For a 12 hour stay, it was good. Good beds!

10

Belinda

22 Oct 2023

·

Stayed 1 night

We were tired of driving and decided to call it a night here. The girl that checked us in was very friendly and helpful. Room was clean and believe they have been updated recently. Really loved the layout of this room, kinda had like two sections, a living room and bedroom. Two TVs so I could go to sleep and he stayed up to watch TV and not really bother me. Had a nice breakfast the next morning, very clean and pleasing.

6

Suzanne

25 Jul 2025

·

Stayed 1 night

The staff was great. The hotel was clean but older and room was musty. The area around the hotel was very run down several closed businesses next door. It felt safe but I wouldn’t have rated it 8 like Travelocity did.

6

Julie

18 Oct 2024

·

Stayed 1 night

Hotel was overpriced for the area and quality of room. The first room we were put in had ripped curtains falling off window and shades that didn’t close properly also rug had several large stains I requested another room and the clerk was very polite and quickly gave us another room which also had several large stains on rug. The beds were ok and bathroom relatively clean we were very tired from traveling all day so we stayed. I expected much better quality for $150 from a Comfort Inn !!

2

Larry

5 Oct 2023

·

Stayed 1 night

Comfortable beds, nice room. Breakfast was good. Noisy many times during the night. Doors slamming, walls knocked against.

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Service

Service is widely described as friendly, helpful, and efficient at check-in, with staff accommodating requests; a few complaints involve billing or policy issues and poor responses to noise.

Related guest reviews

10

Shayna

5 May 2024

·

Stayed 1 night

Check in was so quick. Front desk staff was extremely friendly. Bed was comfortable and clean.

2

Eddie

12 Oct 2023

·

Stayed 1 night

Was wrongfully charged for smoking in a room and they are remolding so it’s noise all night

10

Barbara

22 Dec 2024

·

Stayed 1 night

The evening manager was a very nice lady, very accomadating to help me out by putting me on the 1st floor near the lobby

10

Beth

25 Jun 2025

·

Stayed 1 night

What a pleasant surprise this stay turned out to be! Friendly and cheery staff, even when we dragged up to check in at 11:30 p.m., CLEAN everywhere, bed felt new, sheets were smooth (not scratchy)... this was not Plan A or even Plan B but I would definitely stay here again!

10

Dan

7 Mar 2024

·

Stayed 1 night

Great bed!! Much appreciated and the young lady at check in was very friendly and easy to talk to

6

Timothy

11 Aug 2023

·

Stayed 8 nights

They allowed simi trucks to be 20 ft from the front door with the motors running for hours .breathing fumes and noise .girl at the deck laughing about it .

2

Charmaine

16 Jul 2023

·

Stayed 2 nights

I didn’t like the fact that the outside was being renovated as we pulled up and it just didn’t look safe. The owner charged me for one night even though we did not stay as other customers came in the lobby and refused to check in as well. It was not disclosed that the front of the building was full of scaffolding you failed to mention that and no photos on the website showing renovation.

10

Thomas

8 Sept 2025

·

Stayed 1 night

Fair price, good value. Not fancy but a clean place with friendly staff. Convenient when traveling I-40.

10

Chevi

9 Sept 2024

·

Stayed 1 night

Easy check-in & check-out. Rooms and building maintenance kept up.

10

Joseph

27 Apr 2025

·

Stayed 2 nights

The attendant (Sammie) was excellent, Very helpful, knowledgeable, answered any an every question, The stay was comfortable and clean, quiet as well.

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AI-generated summary based on recent guest reviews

Location

Convenient just off I-40 for road trips, but several guests disliked the run-down surroundings and poor lighting, and a few found the hotel hard to locate at night; some mention nearby dining across the exit.

Related guest reviews

6

Carol

12 Aug 2024

·

Stayed 1 night

The businesses around the hotel were closed and it was off to itself.

10

Drew

20 Jul 2024

·

Stayed 1 night

A lot of abandoned properties surrounding hotel

6

Kenneth

12 Dec 2023

·

Stayed 1 night

Other than being tucked away in a not-so-well lit spot just off the highway, I was quite happy with the condition and cleanliness of this mid-level hotel chain. Obviously had been remodeled very recently. Saved me $$$ compared to the 3 or 4 other more pricey chains located near by.

4

Kimberly

22 Dec 2023

·

Stayed 1 night

The location was a little difficult to find late at night because the area is not well lit. The lady at check-in was very nice and friendly. Our room was dusty, and hairs on the sheets when I went to get into bed. The bathroom had a used washcloth hanging in the shower along with hair, and there was pubic hair on the bathroom floor and on the clean towels. Honestly, it just looked like they really didn't clean the bathroom. The breakfast was mediocre.

10

Tamara

5 Jun 2023

·

Stayed 1 night

I was traveling I-40 and was really tired. I was looking for a quality hotel to lay me head for the night but not too costly. The hotel was perfect and I had a great experience.

6

Julie

16 Apr 2024

·

Stayed 1 night

Comfort Inns are good to use for overnight road trips.

6

TONYA

30 Jul 2024

·

Stayed 2 nights

The teams during all hours at the front desk/breakfast and housekeeping were super nice. I appreciated their kindness and how much they interacted with our party. The rooms were just ok. The room was extremely clean however the room had a very musty smell coming from the air conditioning unit (seemed older). The hotel also seemed very damp. The humidity and older a/c units seemed to make carpets and other items damp when they should not be. The area around the hotel property is not the fault of comfort inn. There is an old run down over grown gas station on your way it. There are several dining options near by on the opposite side of the exit. Nothing fancy but all look very new to the area.

6

Suzanne

25 Jul 2025

·

Stayed 1 night

The staff was great. The hotel was clean but older and room was musty. The area around the hotel was very run down several closed businesses next door. It felt safe but I wouldn’t have rated it 8 like Travelocity did.

10

Thomas

8 Sept 2025

·

Stayed 1 night

Fair price, good value. Not fancy but a clean place with friendly staff. Convenient when traveling I-40.

10

Johnny

2 Mar 2024

·

Stayed 1 night

Everything was grower up and businesses around the facility were closed and trashed.

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Dining

Breakfast reviews range from good or very good to mediocre or needing improvement, with one mention that weekday options were not good.

Related guest reviews

10

Brenda L

23 Jan 2024

·

Stayed 1 night

The front desk staff was very kind, the room was comfortable and breakfast was good, thank you.

6

Donna

6 Aug 2024

·

Stayed 1 night

Very disappointed there was no work out room but I guess I forgot to put it in my search. Place was fairly clean but carpet was old and dirty. Breakfast was ok. Employees were friendly

10

Lynne

23 Aug 2023

·

Stayed 1 night

Front desk staff is excellent. Super friendly. Breakfast was very good. Quiet.

4

Kimberly

22 Dec 2023

·

Stayed 1 night

The location was a little difficult to find late at night because the area is not well lit. The lady at check-in was very nice and friendly. Our room was dusty, and hairs on the sheets when I went to get into bed. The bathroom had a used washcloth hanging in the shower along with hair, and there was pubic hair on the bathroom floor and on the clean towels. Honestly, it just looked like they really didn't clean the bathroom. The breakfast was mediocre.

10

Mary

27 Jan 2024

·

Stayed 1 night

Nice breakfast

6

Sanjay

28 May 2024

·

Stayed 1 night

Just don’t go with family if you planning to go on weekdays because breakfast isn’t good anything else is good and we asked the guys who’s provide bathrooms towels he told us if you want more bathrooms towels you need to return use one even we book for suite for 5 people and 1 kid’s and they provide only 5 bath towels for multiple you staying and the person told us they can’t clean room until we stay there even multiple nights

6

Robert

25 Sept 2023

·

Stayed 1 night

The site was under repair, breakfast needs work

10

Belinda

22 Oct 2023

·

Stayed 1 night

We were tired of driving and decided to call it a night here. The girl that checked us in was very friendly and helpful. Room was clean and believe they have been updated recently. Really loved the layout of this room, kinda had like two sections, a living room and bedroom. Two TVs so I could go to sleep and he stayed up to watch TV and not really bother me. Had a nice breakfast the next morning, very clean and pleasing.

2

Larry

5 Oct 2023

·

Stayed 1 night

Comfortable beds, nice room. Breakfast was good. Noisy many times during the night. Doors slamming, walls knocked against.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $118	19 $118
20 $106	21 $106	22 $106	23 $105	24 $106	25 $106	26 $106
27 $105	28 $106	29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $106	3 $106
4 $106	5 $106	6 $106	7 $115	8 $122	9 $114	10 $119
11 $106	12 $116	13 $116	14 $106	15 $111	16 $113	17 $113
18 $106	19 $123	20 $114	21 $114	22 $114	23 $134	24 $122
25 $113	26 $108	27 $125	28 $125	29 $122	30 $113	31 $112

Comfort Inn Jackson I-40

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Room, 1 King Bed

Guest reviews of Comfort Inn Jackson I-40

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Comfort Inn Jackson I-40

Prices for upcoming dates