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Elegant Suites Westlake - Image 1
Elegant Suites Westlake - Room
Elegant Suites Westlake - Room
Elegant Suites Westlake - View from room
Elegant Suites Westlake - Reception

Elegant Suites Westlake

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

  • Dry Cleaning

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Property description

Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride on the complimenta...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Elegant Suites Westlake, travelers consistently praise spotless, spacious apartment‑style suites with kitchens and balconies, exceptionally friendly staff, and strong amenities, with many enjoying the large outdoor pool, well‑equipped gym, and a tasty breakfast buffet.

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Facilities

Great

Cleanliness

Clean

Rooms

Spacious

Service

Friendly

Location

Quiet

Dining

Tasty

Was this helpful?

10

Rikke

IAN-logo

Apr 5, 2026

·

Stayed 2 nights

Great pool
Great pool
10

Paul

IAN-logo

Mar 28, 2026

·

Stayed 2 nights

Fantastic stay here, service, amenities and location all excellent. Major construction work around the hotel but did not experience any disruption. Had a slight issue with the first room we checked in to but was dealt with swiftly and professionally. Patrick was extremely helpful throughout our stay and would like to thank him and his colleagues for making our stay very pleasant.
Fantastic stay here, service, amenities and location all excellent. Major construction work around the hotel but did not experience any disruption. Had a slight issue with the first room we checked in to but was dealt with swiftly and professionally. Patrick was extremely helpful throughout our stay and would like to thank him and his colleagues for making our stay very pleasant.
10

Kemi

IAN-logo

Mar 19, 2026

·

Stayed 4 nights

Clean room, great quality service & the food at the restaurant was unreal
Clean room, great quality service & the food at the restaurant was unreal
10

Bartley

IAN-logo

Mar 18, 2026

·

Stayed 2 nights

We arrived late at night & were greeted by Adam, who was working the desk. He was so helpful, when I wasn't thrilled with the view from our room. I had requested garden view, & their order was for lake. He worked hard to move us & we got a view of both. The room was huge & very clean. The restaurant was very good. I also went to the spa which was very enjoyable. I sat in the garden for a while, reading. Sadly the pool was being repaired, but it wasn'treally warm enough in my books for a swim. There is construction going on around the area, but Hanoi is noisy, so it didn't really bother us. And the room was sound-proof. The hotel arranged for our drive to & from the airport, which was good. Adam made our stay that much better. Very polite & always smiling. This is a beautiful, privately-owned hotel close to everything.
We arrived late at night & were greeted by Adam, who was working the desk. He was so helpful, when I wasn't thrilled with the view from our room. I had requested garden view, & their order was for lake. He worked hard to move us & we got a view of both. The room was huge & very clean. The restaurant was very good. I also went to the spa which was very enjoyable. I sat in the garden for a while, reading. Sadly the pool was being repaired, but it wasn'treally warm enough in my books for a swim. There is construction going on around the area, but Hanoi is noisy, so it didn't really bother us. And the room was sound-proof. The hotel arranged for our drive to & from the airport, which was good. Adam made our stay that much better. Very polite & always smiling. This is a beautiful, privately-owned hotel close to everything.
10

Matthew

IAN-logo

Feb 12, 2026

·

Stayed 10 nights

Our room was spotless and done everyday. The whole hotel was clean and well maintained. All of the staff was amazing. The breakfast in the restaurant was one of the best we’ve ever had and we appreciated being able to have guests (our kids) join us. The restaurant staff - from servers to the chef’s all did a great job. I wish I had individual names to give. And the reception staff - Giang, Nam, Dat, and the others were always friendly and helpful. Next time we Come to Hanoi (to visit our kids) we will definitely choose Elegant Suites Westland.
Our room was spotless and done everyday. The whole hotel was clean and well maintained. All of the staff was amazing. The breakfast in the restaurant was one of the best we’ve ever had and we appreciated being able to have guests (our kids) join us. The restaurant staff - from servers to the chef’s all did a great job. I wish I had individual names to give. And the reception staff - Giang, Nam, Dat, and the others were always friendly and helpful. Next time we Come to Hanoi (to visit our kids) we will definitely choose Elegant Suites Westland.
10B Dang Thai Mai Street, Quảng An, Hanoi, Hanoi (and vicinity), Vietnam

Location

Located in Hanoi (Tay Ho), Elegant Suites Westlake is within a 10-minute walk of West Lake and Syrena Shopping Center. This luxury aparthotel is 1.9 mi (3.1 km) from Tran Quoc Pagoda and 2.7 mi (4.4 km) from Presidential Palace.

West Lake(0.3 miles)

Syrena Shopping Center(0.4 miles)

Ho Tay Water Park(1.2 miles)

Trinh Cong Son Walking Street(1.4 miles)

Lotte Mall Tay Ho(1.8 miles)

Tran Quoc Pagoda(1.9 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, parking is available on-site and is free for guests.

No pets are allowed at the property, including service animals.

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available for an additional fee, subject to availability.

Yes, airport shuttle services are available for a fee of USD 20 per vehicle (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on wheelchair-accessible rooms and bathrooms are not provided.

The property is located in Tay Ho, Hanoi, within a 10-minute walk of West Lake and Syrena Shopping Center. It is approximately 1.9 miles from Tran Quoc Pagoda and 2.7 miles from the Presidential Palace.

Yes, the property features an outdoor swimming pool, which is seasonal. Specific operational hours are not mentioned.

Children are welcome at the property. There is no mention of a minimum age for children to stay for free.

Cribs are available for free upon request. Rollaway beds are available for an additional fee of USD 50 per night, and advance request is required.

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