Ophelia Experience

Located in Tulum, 1.9 miles from South Tulum Beach, Ophelia Tulum Hotel provides accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has a 24-hour front desk, room service and organizing tours for guests. All guest rooms at the hotel are equipped with a flat-screen TV and a safety deposit box. Ophelia Tulum Hotel offers a continental or à la carte breakfast. The accommodation has a terrace. The area is popular for cycling, and bike rental and car rental are available at Ophelia Tulum Hotel. Tulum Archeological Site is 2.6 miles from the hotel, while Tulum Bus station is a 18-minute walk away. The nearest airport is Cancún International, 74 miles from Ophelia Tulum Hotel, and the property offers a paid airport shuttle service.# 24-hour pool accessReservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).