Capital O Mimi Del Mar, Playa del Carmen

Beautiful beach view. Great location! Beach front hotel steps to tourist zone.

We had a wonderful time at Capital O Mimi Del Mar. The new management are working tirelessly (and I do mean tirelessly) to improve the facilities. The staff were attentive and accommodating. The hotel is right on the beach with chairs ready for you to relax and spend the day watching the pelicans dive for their lunch.

Room smelled mold, water is dripping on the shower head and no hot water. Some flying bugs and no drinking water.

Upon arrival, the front desk, staff seemed really annoyed that we did not speak Spanish. The gentleman was very rude and rolled his eyes in annoyance,at his coworker we asked for room with an ocean view, instead, even though the hotel had several unoccupied rooms, they brought us to the back in a dark hallway and put us in a room that had windows overlooking garbage in the backyard, walked into the room. The room looked very rundown and not very clean. After travelling 6000 kilometers. and several thousand dollars we were not willing to accept the room so we rejected it and ended up staying at the Playa Palms hotel even though we did not have a reservation. They were very pleasant to deal with and very receptive and happy to help us out. even gave us free continental breakfast.

The hotel is very nice, charming, and a great value for the price. It’s in the perfect location right by the beach and just steps away from 5th Avenue. We loved walking along the beach and especially enjoyed walking 5th Avenue at night. The staff were very friendly and welcoming, always greeting us with a smile and even helping with our suitcases. Just a small note: it can be a little tricky to find at first since it’s right on the beach and there’s no direct parking. We had to park in a nearby lot and carry our bags down. Overall, it was a wonderful stay and we would definitely come back.