Relais Hotel Centrale "Dimora Storica"
US$320
/ night
Avg. for October
Prices for Relais Hotel Centrale "Dimora Storica"
Select dates to see prices and availability
US$320
/ night
Avg. for October
Monthly average prices
Nightly prices at Relais Hotel Centrale "Dimora Storica" average US$131 in the cheapest month (January) and US$361 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$131 |
| February | US$159 |
| March | US$177 |
| April | US$271 |
| May | US$352 |
| June | US$295 |
| July | US$197 |
| August | US$159 |
| September | US$361 |
| October | US$320 |
| November | US$186 |
| December | US$154 |
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Oct · US$320
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Most expensive: September (~US$361)
Cheapest: January (~US$131)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This Beaux Arts hotel also features wedding services, a television in a common area, and a banquet hall.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This Beaux Arts hotel also features wedding services, a television in a common area, and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Florence? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 35 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your memory foam bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets.
Location
With a stay at Hotel Centrale, you'll be centrally located in Florence, within a 5-minute walk of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. This family-friendly hotel is 0.4 mi (0.6 km) from Piazza del Duomo and 0.6 mi (0.9 km) from Ponte Vecchio.
What's nearby
Medici Chapels(0.1 Miles)
Via Faenza(0.1 Miles)
Church of Santa Maria Maggiore(0.2 Miles)
Florence Baptistery(0.2 Miles)
San Lorenzo Church(0.2 Miles)
Via de' Calzaiuoli(0.2 Miles)
Basilica of Santa Maria Novella(0.2 Miles)
Via de' Tornabuoni(0.2 Miles)
Piazza di Santa Maria Novella(0.3 Miles)
Piazza della Repubblica(0.3 Miles)
Central Market(0.3 Miles)
Giotto's Campanile(0.3 Miles)
Duomo Museum(0.3 Miles)
Strozzi Palace(0.4 Miles)
Piazza del Duomo(0.4 Miles)
The preferred airport for Hotel Centrale is Florence Airport, Peretola (FLR)(4.4 Miles)
Parking
Business centre
Room service
Valet parking
Tour desk
Dry cleaning
Location
Via Dei Conti 3, Duomo, Florence, Italy
Medici Chapels (0.1 Miles)
Via Faenza (0.1 Miles)
Church of Santa Maria Maggiore (0.2 Miles)
Florence Baptistery (0.2 Miles)
San Lorenzo Church (0.2 Miles)
Via de' Calzaiuoli (0.2 Miles)
Room options
15
Junior Suite
1 Double Bed
Sleeps 2
322 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Executive Suite, 2 Bedrooms
1 Extra-Large Double Bed
, 1 Single Bed
and 1 Single Bed
Sleeps 4
1292 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Double Room, 1 Double Bed, City View
1 Double Bed
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Double Room Single Use
1 Double Bed
194 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Classic Triple Room, 1 Bedroom
1 Double Bed
and 1 Single Bed
Sleeps 3
269 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Classic Double Room, 1 Double Bed
1 Double Bed
Sleeps 2
193 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Classic Twin Room
2 Single Beds
Sleeps 2
194 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Superior Double Room, 1 Double Bed
1 Double Bed
Sleeps 2
279 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Relais Hotel Centrale "Dimora Storica"
8.8
Fabulous
Based on 1,169 verified reviews
Who stays here?
Business
6%
Couple
53%
Family
23%
Group
10%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Travellers praise Relais Hotel Centrale "Dimora Storica" for its exceptionally central location near the Duomo, welcoming and helpful staff, generally clean, comfortable rooms with character, and a breakfast many describe as generous with made to order options.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Travellers praise Relais Hotel Centrale "Dimora Storica" for its exceptionally central location near the Duomo, welcoming and helpful staff, generally clean, comfortable rooms with character, and a breakfast many describe as generous with made to order options.
Common drawbacks include a very small and slow elevator and inconsistent air conditioning, with a few guests also noting street or corridor noise and occasional musty smells. Some found parts of the property dated or less than four star, and a minority were disappointed by breakfast or extras. Overall, expect a charming historic base with standout location and friendly service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
A historic building with a very small and often slow elevator is a recurring note. A bar/happy hour is mentioned and some guests used paid valet parking; broader amenities are not highlighted.
Related guest reviews
8
Magnus
6 Oct 2024
·
Stayed 7 nights
A perfect hotel if You want to be within walking distance for most of main attractions in Firence. The included breakfast is good with both cold, sweet and warm dishes. My room, and the hotel overall, is clean and the staff is very nice and compliant. My criticism about hotel is the very slow and small elevator and that every morning I was woken up by noises in the corridor outside the room, probably due to caretakers storage facility close to my room. BUT this is a very small thing because I was going up at 08 o clock anyway. As a solo traveler I had more issues with that there were no english channel on TV. I missed that a lot during late evenings. But overall a very nice hotel and very clean room close to everything you will ever need in Firence: attractions, A LOT of restaurants and cafes, grocerys stores and meeting points (for journeys outside Firence). I can recommend this hotel to everyone and if I return to Firence, I will stay here again.
A perfect hotel if You want to be within walking distance for most of main attractions in Firence. The included breakfast is good with both cold, sweet and warm dishes. My room, and the hotel overall, is clean and the staff is very nice and compliant. My criticism about hotel is the very slow and small elevator and that every morning I was woken up by noises in the corridor outside the room, probably due to caretakers storage facility close to my room. BUT this is a very small thing because I was going up at 08 o clock anyway. As a solo traveler I had more issues with that there were no english channel on TV. I missed that a lot during late evenings. But overall a very nice hotel and very clean room close to everything you will ever need in Firence: attractions, A LOT of restaurants and cafes, grocerys stores and meeting points (for journeys outside Firence). I can recommend this hotel to everyone and if I return to Firence, I will stay here again.
6
Sarah
24 Jun 2025
·
Stayed 3 nights
Property is very old, the elevator is extremely small and slow and takes forever to get to your floor. We ended up taking the 3 stories of stairs to get to our room. Very basic in the rooms, not luxury at all however they were clean and had all the basics you would need. Lobby is very basic as well. Staff is very nice and helpful, called for taxis for us and answered all our questions. Great location, super close to Duomo and 10 min walk to the Uffizi and Academia. Breakfast buffet was awful, did not eat anything from it. Overall, the hotel needs some updates including the elevator and breakfast options along with updating the bathrooms in the rooms and the lobby but it was clean and convenient. Would not stay again.
Property is very old, the elevator is extremely small and slow and takes forever to get to your floor. We ended up taking the 3 stories of stairs to get to our room. Very basic in the rooms, not luxury at all however they were clean and had all the basics you would need. Lobby is very basic as well. Staff is very nice and helpful, called for taxis for us and answered all our questions. Great location, super close to Duomo and 10 min walk to the Uffizi and Academia. Breakfast buffet was awful, did not eat anything from it. Overall, the hotel needs some updates including the elevator and breakfast options along with updating the bathrooms in the rooms and the lobby but it was clean and convenient. Would not stay again.
8
Joseph
31 Jan 2025
·
Stayed 4 nights
The location is great. The room is quiet. The staffs are friendly. However, the elevator is tiny and slow. The toilet and sink in the bathroom are way too high. There is no bidet in the bathroom. Even so, its price is very reasonable for its location. If I ever visit Florence again, I might consider booking this hotel again.
The location is great. The room is quiet. The staffs are friendly. However, the elevator is tiny and slow. The toilet and sink in the bathroom are way too high. There is no bidet in the bathroom. Even so, its price is very reasonable for its location. If I ever visit Florence again, I might consider booking this hotel again.
8
Tessa
21 Nov 2023
·
Stayed 2 nights
I love this hotel, the location is perfect and the view from our room was lovely. The rooms are grand and have wonderful high ceilings, and the whole place is very grand old Florence. The buffet breakfast provided every morning is beautiful and the staff at breakfast are so delightful, welcoming and kind. The lift is very tiny and as I don't like small spaces I walked up the grand stairs every day. Bella!
I love this hotel, the location is perfect and the view from our room was lovely. The rooms are grand and have wonderful high ceilings, and the whole place is very grand old Florence. The buffet breakfast provided every morning is beautiful and the staff at breakfast are so delightful, welcoming and kind. The lift is very tiny and as I don't like small spaces I walked up the grand stairs every day. Bella!
10
Michelle
23 May 2024
·
Stayed 2 nights
Property was better than photos and desc posted. Great service, breakfast included and happy hour. Beds were very hard and uncomfortable and bedding was subpar. Other than that the rest was great.
Property was better than photos and desc posted. Great service, breakfast included and happy hour. Beds were very hard and uncomfortable and bedding was subpar. Other than that the rest was great.
8
Christian
16 Sept 2025
·
Stayed 3 nights
Hervorragende Lage und einzigartiges Frühstück. Das Personal professionell und hilfsbereit. Wir kommen sicher wieder. Nur beim nächsten Mal nehmen wir ein Zimmer im Obergeschoss da das Erdgeschoss etwas feucht ist. Parkservice hat bestens funktioniert - wenn auch etwas teurer.
Hervorragende Lage und einzigartiges Frühstück. Das Personal professionell und hilfsbereit. Wir kommen sicher wieder. Nur beim nächsten Mal nehmen wir ein Zimmer im Obergeschoss da das Erdgeschoss etwas feucht ist. Parkservice hat bestens funktioniert - wenn auch etwas teurer.
8
Paolo
30 Oct 2023
·
Stayed 3 nights
Great great location in greAt Hotel awesome service really nice people looking after you. Breakfast was spectacular. Only problem is the showers too small and the elevator is too slow. Other than that it’s all good.
Great great location in greAt Hotel awesome service really nice people looking after you. Breakfast was spectacular. Only problem is the showers too small and the elevator is too slow. Other than that it’s all good.
8
Daniel
21 May 2023
·
Our room (30) was on street level and was super noisy. I would refuse this room again. It made it hard to sleep at night with noise from two street. The free breakfast was a great feature (made up for the exorbitant bar prices). The gym is useless. Location was convenient.
Our room (30) was on street level and was super noisy. I would refuse this room again. It made it hard to sleep at night with noise from two street. The free breakfast was a great feature (made up for the exorbitant bar prices). The gym is useless. Location was convenient.
10
Dario
30 Jun 2024
·
Stayed 2 nights
Super zentrales Hotel, super Service und gutes Frühstück. Anfahrt mit dem Auto nur durch ZLT (kostenpflichtig) möglich. Jedoch ist dies im Parkservice (35.-/Nacht) inklusive.
Super zentrales Hotel, super Service und gutes Frühstück. Anfahrt mit dem Auto nur durch ZLT (kostenpflichtig) möglich. Jedoch ist dies im Parkservice (35.-/Nacht) inklusive.
10
Chloe
18 Nov 2024
·
Stayed 5 nights
The location is great, walking from train station, few minutes you are at Duomo, Lorenzo and easy to take buses everywhere. The breakfast was incredible. Mostly, so quiet, the windows are really sound proof. My husband is a light sleeper and hard of walking, they have a small elevator too. I highly recommended for anyone.
The location is great, walking from train station, few minutes you are at Duomo, Lorenzo and easy to take buses everywhere. The breakfast was incredible. Mostly, so quiet, the windows are really sound proof. My husband is a light sleeper and hard of walking, they have a small elevator too. I highly recommended for anyone.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently report very clean rooms and well-kept spaces. A few mention bathroom maintenance issues or musty odors in some rooms.
Related guest reviews
10
Keon
27 Dec 2025
·
Stayed 1 night
Friendly staff and hotel is very clean.
Friendly staff and hotel is very clean.
8
Jennifer
29 Nov 2025
·
Stayed 4 nights
The room was spotless, the breakfast was great, staff was friendly, great toiletries.
The room was spotless, the breakfast was great, staff was friendly, great toiletries.
10
Katherine
23 Jan 2026
·
Stayed 4 nights
I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.
I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.
10
John
29 Apr 2025
·
Stayed 2 nights
Questo albergo e molto centrale e pulito
Questo albergo e molto centrale e pulito
10
Sayaka
29 Mar 2025
·
Stayed 2 nights
No bathtub but cozy and clean room, beautiful historical building, warm hospitality by the staff, good convenient location and good breakfast. They serve us everything. Glad to find this place.
No bathtub but cozy and clean room, beautiful historical building, warm hospitality by the staff, good convenient location and good breakfast. They serve us everything. Glad to find this place.
10
ALESSIA
24 Mar 2023
·
Stayed 3 nights
Soggiorno molto confortevole. Posizione strategica: si è a 5/10 minuti da ogni luogo conosciuto della città; pulizia della struttura e delle camere impeccabile; ragazze alla reception preparate e soprattutto la ragazza alla sala colazioni molto amichevole e gentile; colazione abbondante e molto buona. Se dovessimo ritornare a Firenze prenoteremo di nuovo. 👌
Soggiorno molto confortevole. Posizione strategica: si è a 5/10 minuti da ogni luogo conosciuto della città; pulizia della struttura e delle camere impeccabile; ragazze alla reception preparate e soprattutto la ragazza alla sala colazioni molto amichevole e gentile; colazione abbondante e molto buona. Se dovessimo ritornare a Firenze prenoteremo di nuovo. 👌
10
STEPHEN
28 Nov 2025
·
Stayed 3 nights
The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.
The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.
8
pam
27 May 2024
·
Stayed 3 nights
Our room had a spectacular view, and the hotel was incredibly clean overall. And a great staff. The only drawback was a musty smell in our room, which we mentioned to the desk, but they said they couldn’t smell It and to open the windows. It could be that the building was just old…but it was a bit distracting whenever we were in the room.
Our room had a spectacular view, and the hotel was incredibly clean overall. And a great staff. The only drawback was a musty smell in our room, which we mentioned to the desk, but they said they couldn’t smell It and to open the windows. It could be that the building was just old…but it was a bit distracting whenever we were in the room.
10
Luis
20 Feb 2023
·
Stayed 1 night
We had a great experience at this hotel. All the personal was nice and helpful, the room was beautiful and super clean. Breakfast was amazing. We’ll definitely recommend it. Thank you for everything hotel Central!!
We had a great experience at this hotel. All the personal was nice and helpful, the room was beautiful and super clean. Breakfast was amazing. We’ll definitely recommend it. Thank you for everything hotel Central!!
4
MICHEL
8 Sept 2024
·
Stayed 1 night
L’hôtel centrale a besoin d’amour, il y a de la moisissure dans la douche, les oreillers sont inconfortables, on dirait du béton!
L’hôtel centrale a besoin d’amour, il y a de la moisissure dans la douche, les oreillers sont inconfortables, on dirait du béton!
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious, high-ceilinged spaces with city or Duomo views to smaller units with compact showers; noise levels vary by room. Comfort is generally good, but air conditioning performance can be unreliable or hard to control.
Related guest reviews
8
Teresa
22 May 2023
·
Stayed 5 nights
Pretty room. The shower was a bit cramped. A bit noisy at night. Nice breakfast with nice servers. Great location!
Pretty room. The shower was a bit cramped. A bit noisy at night. Nice breakfast with nice servers. Great location!
10
Katherine
23 Jan 2026
·
Stayed 4 nights
I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.
I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.
10
Abolfazl
26 Aug 2024
·
Stayed 3 nights
It is as if you are staying in a Renaissance mansion. The room was spacious and comfortable. The breakfast was great.
It is as if you are staying in a Renaissance mansion. The room was spacious and comfortable. The breakfast was great.
10
Bianca
25 Aug 2024
·
Stayed 4 nights
Great location. Very central to everything; restaurants, The Duomo, shopping, museums etc. The room we stayed in had a huge bathroom, very clean and the staff were helpful and wonderful. The only critique would be every time you leave your room, the air conditioning turns off (need your key in the room for it to run and you only get 1 key) and takes a bit for it to cool down again (we travelled in August during a heat wave).
Great location. Very central to everything; restaurants, The Duomo, shopping, museums etc. The room we stayed in had a huge bathroom, very clean and the staff were helpful and wonderful. The only critique would be every time you leave your room, the air conditioning turns off (need your key in the room for it to run and you only get 1 key) and takes a bit for it to cool down again (we travelled in August during a heat wave).
8
Adriana
5 Apr 2023
·
Stayed 2 nights
Was just ok. Entrance with elevator was located in the building next to the hotel. The room was small but clean, but the vent made a weird sound all night. Ok and convenient located but nothing waw
Was just ok. Entrance with elevator was located in the building next to the hotel. The room was small but clean, but the vent made a weird sound all night. Ok and convenient located but nothing waw
8
Daniel
21 May 2023
·
Our room (30) was on street level and was super noisy. I would refuse this room again. It made it hard to sleep at night with noise from two street. The free breakfast was a great feature (made up for the exorbitant bar prices). The gym is useless. Location was convenient.
Our room (30) was on street level and was super noisy. I would refuse this room again. It made it hard to sleep at night with noise from two street. The free breakfast was a great feature (made up for the exorbitant bar prices). The gym is useless. Location was convenient.
8
Neil
6 Oct 2024
·
Stayed 3 nights
Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.
Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.
10
Isabelle
16 Nov 2025
·
Stayed 3 nights
La chambre était très belle, spacieuse, et très agréable. Le personnel, très à l'écoute, service irréprochable. Merci à toute votre équipe. Bonne continuation
La chambre était très belle, spacieuse, et très agréable. Le personnel, très à l'écoute, service irréprochable. Merci à toute votre équipe. Bonne continuation
4
Linda
9 Sept 2024
·
Stayed 1 night
The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.
The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.
6
Rob
8 Oct 2024
·
Stayed 4 nights
The room appeared to be newly renovated. It was nice especially the bathroom. The central air conditioning system was the issue during my stay. It was not running most times of the day and it made the room very hot and stuffy. I addressed this with front desk and all they said was they will restart the AC in my room to no avail.
The room appeared to be newly renovated. It was nice especially the bathroom. The central air conditioning system was the issue during my stay. It was not running most times of the day and it made the room very hot and stuffy. I addressed this with front desk and all they said was they will restart the AC in my room to no avail.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful and professional, providing local advice and smooth check-in. There are isolated service lapses such as a missed wake-up call, slow issue resolution, or pricey arranged transport.
Related guest reviews
6
Edward
26 Oct 2024
·
Stayed 5 nights
The front desk staff never greeted you when you came into the lobby. Especially if you weren’t checking in. This is a hotel that lack passion and vision. You’d never choose this for service or great rooms. Location or price possibly
The front desk staff never greeted you when you came into the lobby. Especially if you weren’t checking in. This is a hotel that lack passion and vision. You’d never choose this for service or great rooms. Location or price possibly
10
Sandra
10 May 2023
·
Stayed 1 night
Staff went far beyond my expectations. Lovely hotel with great breakfast in the heart of Florence. Best location.
Staff went far beyond my expectations. Lovely hotel with great breakfast in the heart of Florence. Best location.
10
Katherine
23 Jan 2026
·
Stayed 4 nights
I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.
I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.
10
Jonathan
12 Oct 2025
·
Stayed 4 nights
Our honeymoon stay was excellent the staff was very friendly and helpful and gave great advice about the city. I will recommend anyone that stays in Florence to stay here feel safe and a great location inside the city and commute to the hotel.
Our honeymoon stay was excellent the staff was very friendly and helpful and gave great advice about the city. I will recommend anyone that stays in Florence to stay here feel safe and a great location inside the city and commute to the hotel.
10
Michael
18 May 2025
·
Stayed 1 night
Excellent as rated for all staff. Great location & surprisingly quiet for such a central area which was really appreciated.
Excellent as rated for all staff. Great location & surprisingly quiet for such a central area which was really appreciated.
10
Susan
17 Oct 2025
·
Stayed 1 night
Very friendly and helpful staff. Comfortable room - nice bed linen and towels. The room has a mini refrigerator, a safe and Nespresso coffee machine which were quite useful. Most of all the staff were extremely friendly and helped with the smallest questions.
Very friendly and helpful staff. Comfortable room - nice bed linen and towels. The room has a mini refrigerator, a safe and Nespresso coffee machine which were quite useful. Most of all the staff were extremely friendly and helped with the smallest questions.
8
Conda
27 Aug 2024
·
Stayed 2 nights
Great location and nice accommodations but avoid the extras. They said they would arrange transportation but they quoted 109 euros when Uber was 68 euros and they charged 7 euros for a Coke.
Great location and nice accommodations but avoid the extras. They said they would arrange transportation but they quoted 109 euros when Uber was 68 euros and they charged 7 euros for a Coke.
10
STEPHEN
28 Nov 2025
·
Stayed 3 nights
The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.
The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.
8
Neil
6 Oct 2024
·
Stayed 3 nights
Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.
Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.
4
Linda
9 Sept 2024
·
Stayed 1 night
The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.
The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central and walkable to the Duomo, train station, museums, and restaurants. Some guests found certain street-level or alley-facing rooms noisier, but many still considered the setting convenient.
Related guest reviews
10
Matias
5 Oct 2025
·
Stayed 4 nights
Very convenient to the major tourist sites around Florence. Great place to stay.
Very convenient to the major tourist sites around Florence. Great place to stay.
10
Suzanne
4 May 2023
·
Stayed 2 nights
Wonderful hotel- clean and inviting. Centrally located just a few hundred yards from the Duomo and Plazaof the Republic. Highly recommend.
Wonderful hotel- clean and inviting. Centrally located just a few hundred yards from the Duomo and Plazaof the Republic. Highly recommend.
10
Jesus Francisco
16 Aug 2025
·
Stayed 2 nights
Excelente ubicación para explorar la ciudad !!!
Excelente ubicación para explorar la ciudad !!!
10
Jorge
15 May 2024
·
Stayed 2 nights
The hotel is nice and in a nice location, just a short walk from the Cathedral and shopping
The hotel is nice and in a nice location, just a short walk from the Cathedral and shopping
10
Guy
13 May 2024
·
Stayed 3 nights
Excellent hotel in a brilliant location. Clean rooms, friendly staff, and an excellent breakfast. We couldn't have asked for more. We will be staying here next time we are in Florence,
Excellent hotel in a brilliant location. Clean rooms, friendly staff, and an excellent breakfast. We couldn't have asked for more. We will be staying here next time we are in Florence,
10
Daniel
2 Nov 2023
·
Stayed 1 night
Great welcome from reception, perfect location so close to Station and Duomo, nice breakfast and historical building.
Great welcome from reception, perfect location so close to Station and Duomo, nice breakfast and historical building.
10
Kevin
20 Mar 2023
·
Stayed 3 nights
The hotel is right around the corner from the Duomo and a 5-10 minute walk from the main train station. All the major sight are within a 15 minute walk. Rooms are spacious and breakfast just wonderful. Staff very friendly.
The hotel is right around the corner from the Duomo and a 5-10 minute walk from the main train station. All the major sight are within a 15 minute walk. Rooms are spacious and breakfast just wonderful. Staff very friendly.
8
Julie
8 Aug 2024
·
Stayed 4 nights
Excellent location, easily walkable to major attractions
Excellent location, easily walkable to major attractions
10
Michael
26 Apr 2023
·
Stayed 4 nights
VERY CENTRAL location. 5 minutes to Central Market. 3 minutes to Il Duomo. Extremely helpful staff. All spoke English.
VERY CENTRAL location. 5 minutes to Central Market. 3 minutes to Il Duomo. Extremely helpful staff. All spoke English.
10
Amy
31 Mar 2025
·
Stayed 3 nights
Perfect location in Florence. Walking distance to Duomo, restaurants etc. Would definitely stay again.
Perfect location in Florence. Walking distance to Duomo, restaurants etc. Would definitely stay again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety and quality, with made-to-order hot items alongside a buffet. A few guests found the selection limited or the experience underwhelming.
Related guest reviews
6
Sarah
24 Jun 2025
·
Stayed 3 nights
Property is very old, the elevator is extremely small and slow and takes forever to get to your floor. We ended up taking the 3 stories of stairs to get to our room. Very basic in the rooms, not luxury at all however they were clean and had all the basics you would need. Lobby is very basic as well. Staff is very nice and helpful, called for taxis for us and answered all our questions. Great location, super close to Duomo and 10 min walk to the Uffizi and Academia. Breakfast buffet was awful, did not eat anything from it. Overall, the hotel needs some updates including the elevator and breakfast options along with updating the bathrooms in the rooms and the lobby but it was clean and convenient. Would not stay again.
Property is very old, the elevator is extremely small and slow and takes forever to get to your floor. We ended up taking the 3 stories of stairs to get to our room. Very basic in the rooms, not luxury at all however they were clean and had all the basics you would need. Lobby is very basic as well. Staff is very nice and helpful, called for taxis for us and answered all our questions. Great location, super close to Duomo and 10 min walk to the Uffizi and Academia. Breakfast buffet was awful, did not eat anything from it. Overall, the hotel needs some updates including the elevator and breakfast options along with updating the bathrooms in the rooms and the lobby but it was clean and convenient. Would not stay again.
10
Carolyn
29 Sept 2024
·
Stayed 2 nights
Really lovely hotel with a helpful staff. Delicious continental breakfast buffet and ability to order eggs and such off the kitchen menu. Location was super… close to train station and the Duomo.
Really lovely hotel with a helpful staff. Delicious continental breakfast buffet and ability to order eggs and such off the kitchen menu. Location was super… close to train station and the Duomo.
10
Belal
12 Sept 2025
·
Stayed 1 night
Amazing hotel - very good location, big rooms and great staff. Breakfast is spot on.
Amazing hotel - very good location, big rooms and great staff. Breakfast is spot on.
10
Katherine
23 Jan 2026
·
Stayed 4 nights
I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.
I loved this room, with the great view of the Duomo. Room was clean and well tended every day. Very quiet. Each room is named after a famous artist, such as Michelangelo and Raffaello and Piero della Francesca. The breakfast was outstanding, with cold cuts and cheese, cereal, eggs if you wanted them, pastries and bread, lots of fresh fruit. Plus cafe of any kind, in an attractive room with helpful staff. The best part was how pleasant,courteous and accommodating the staff all were. Best hotel I've ever stayed at, and I'd go back in a second, as the location is also excellent.
6
Adele
6 Oct 2023
·
Stayed 4 nights
Nice welcome with a guide book, very useful. Good view of Medici Chapel too. Good location, nice room. Tiny lift, just fit 2 persons and luggage, breakfast poor. The breakfast room very small, freezing air conditioning at side of room making any hot food cold, getting English breakfast tea was like pulling teeth! Asked every day, eventually git one on last day- day 4! Been to cheaper hotels in Italy with much better set up and friendlier staff.
Nice welcome with a guide book, very useful. Good view of Medici Chapel too. Good location, nice room. Tiny lift, just fit 2 persons and luggage, breakfast poor. The breakfast room very small, freezing air conditioning at side of room making any hot food cold, getting English breakfast tea was like pulling teeth! Asked every day, eventually git one on last day- day 4! Been to cheaper hotels in Italy with much better set up and friendlier staff.
10
Sebastian
11 Aug 2024
·
Stayed 2 nights
An amazing hotel with an excellent complimentary breakfast located conveniently near the Duomo in Central Florence. A must stay whenever you are in Tuscany.
An amazing hotel with an excellent complimentary breakfast located conveniently near the Duomo in Central Florence. A must stay whenever you are in Tuscany.
10
Sabin
29 Oct 2023
·
Stayed 6 nights
My wife and I thoroughly enjoyed our stay here. Trip was booked in a hurry and was not really sure what to expect. Staff were welcoming and professional. Location was superb and close to the Duomo and near everything. Breakfast was just great, with fresh food, Cappuccinos and incredible variety. Rooms were serviced daily and well. Highly recommended!
My wife and I thoroughly enjoyed our stay here. Trip was booked in a hurry and was not really sure what to expect. Staff were welcoming and professional. Location was superb and close to the Duomo and near everything. Breakfast was just great, with fresh food, Cappuccinos and incredible variety. Rooms were serviced daily and well. Highly recommended!
10
Edwin
24 Aug 2024
·
Stayed 1 night
Great location, very friendly staff and wonderful breakfast
Great location, very friendly staff and wonderful breakfast
10
Albin
19 May 2024
·
Stayed 4 nights
Centralt (men ändå lugnt) läge med promenadavstånd till allt och nära från spårvagnen (från flygplatsen). Fint hotell, rent & fräscht med trevlig och serviceminded personal. Jättegod frukost där de tillagar "det varma" på beställning.
Centralt (men ändå lugnt) läge med promenadavstånd till allt och nära från spårvagnen (från flygplatsen). Fint hotell, rent & fräscht med trevlig och serviceminded personal. Jättegod frukost där de tillagar "det varma" på beställning.
10
STEPHEN
28 Nov 2025
·
Stayed 3 nights
The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.
The staff was excellent. The location was great, close to all major sights. The rooms were spacious and clean. Breakfast was amazing and the staff really catered to you.
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AI-generated summary based on recent guest reviews
10
Jeremy
4 weeks ago
·
Stayed 2 nights
Extremely helpful staff, very clean room and facilities. Breakfast was very nice. The hotel is extremely well located in central Florence.
Extremely helpful staff, very clean room and facilities. Breakfast was very nice. The hotel is extremely well located in central Florence.
10
Raul
25 Jun 2026
·
Stayed 4 nights
I highly recommend this hotel, the staff very courteous, always ready to help you out on anything you need. Really well located to Duomo, train station if you’re arriving by train, about 10 minutes walk. 10+
I highly recommend this hotel, the staff very courteous, always ready to help you out on anything you need. Really well located to Duomo, train station if you’re arriving by train, about 10 minutes walk. 10+
10
Sergio Patricio
24 Jun 2026
·
Stayed 3 nights
Excelente hotel
Excelente hotel
8
Casey
23 Jun 2026
·
Stayed 5 nights
Great location. I would stay here again. The front desk staff were helpful.
Great location. I would stay here again. The front desk staff were helpful.
10
Toufic
22 Jun 2026
·
Stayed 3 nights
Great stuff. Amazing breakfast
Great stuff. Amazing breakfast
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Relais Hotel Centrale "Dimora Storica"
Is parking available at the property?
Limited parking is available on-site. Valet parking is offered at a fee of EUR 40 per day, which includes in/out privileges. Nearby parking is also available for EUR 38 per day, located approximately 656 feet away.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of EUR 20 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Florence, just a 5-minute walk from Piazza di Santa Maria Novella and 11 minutes by foot from Ponte Vecchio. It is also 0.6 miles from the Uffizi Gallery and 0.3 miles from Central Market.
What are the hotel's policies for guests staying with children?
Children 12 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of EUR 50 per night, subject to availability. Advance request or confirmation is required for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-17: 328.073445501709USD
- 2026-10-18: 304.48205USD
- 2026-10-19: 264.7796545173645USD
- 2026-10-20: 332.5708USD
- 2026-10-21: 242.01634910507204USD
- 2026-10-22: 327.8594196502686USD
- 2026-10-23: 319.23515847473146USD
- 2026-10-24: 320.59989044189456USD
- 2026-10-25: 322.39188548736576USD
- 2026-10-26: 265.1578USD
- 2026-10-27: 265.1578USD
- 2026-10-28: 267.4049USD
- 2026-10-29: 223.58645USD
- 2026-10-30: 223.58645USD
- 2026-10-31: 265.1578USD
- 2026-11-01: 182.01510000000002USD
- 2026-11-02: 179.28488172912597USD
- 2026-11-03: 211.22740000000002USD
- 2026-11-04: 211.22740000000002USD
- 2026-11-05: 207.85675USD
- 2026-11-06: 207.85675USD
- 2026-11-07: 211.22740000000002USD
- 2026-11-08: 211.22740000000002USD
- 2026-11-09: 213.61292075653077USD
- 2026-11-10: 213.61292075653077USD
- 2026-11-11: 202.239USD
- 2026-11-12: 212.35095USD
- 2026-11-13: 211.22740000000002USD
- 2026-11-14: 211.22740000000002USD
- 2026-11-15: 177.5209USD
- 2026-11-16: 179.768USD
- 2026-11-17: 179.768USD
- 2026-11-18: 177.41978461456299USD
- 2026-11-19: 177.5209USD
- 2026-11-20: 177.41978461456299USD
- 2026-11-21: 179.4549160446167USD
- 2026-11-22: 179.768USD
- 2026-11-23: 179.352291986084USD
- 2026-11-24: 187.63285000000002USD
- 2026-11-25: 208.9803USD
- 2026-11-26: 208.9803USD
- 2026-11-27: 210.10385000000002USD
- 2026-11-28: 210.10385000000002USD
- 2026-11-29: 162.91475USD
- 2026-11-30: 162.91475USD
- 2026-12-01: 143.8144USD
- 2026-12-02: 142.69085USD
- 2026-12-03: 142.69085USD
- 2026-12-04: 143.8144USD
- 2026-12-05: 232.57485USD
- 2026-12-06: 235.64786279983522USD
- 2026-12-07: 237.1656736541748USD
- 2026-12-08: 142.69085USD
- 2026-12-09: 143.8144USD
- 2026-12-10: 142.69085USD
- 2026-12-11: 142.69085USD
- 2026-12-12: 143.8144USD
- 2026-12-13: 142.69085USD
- 2026-12-14: 142.69085USD
- 2026-12-15: 142.69085USD
- 2026-12-16: 142.69085USD
- 2026-12-17: 143.8144USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number IT048017A1STCKNFTQ
- Valet parking fee: EUR 40 per day (in/out privileges)
- Nearby parking fee: EUR 38 per day (656 ft away)
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: EUR 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Business centre
Room service
Valet parking
Tour desk
Dry cleaning
General
Room service
Non-smoking rooms
Packed lunches
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Golf course (nearby)
Cycling
Bicycle Tour Information
Outdoor Furniture
Parking
Parking
Valet parking
Electric car charging station
Parking (Limited)
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi