What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee of approximately CHF 35 for adults and CHF 13 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 8:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for an additional charge. Guests must contact the property 24 hours prior to arrival to arrange transfers.

What is the property's location in relation to key landmarks?

The property is located next to a golf course, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, approximately 0.1 mi from Furi Ski Area and St. Mauritius Church. It is also conveniently located near various attractions such as the Matterhorn Museum and Zermatt Visitor Center.

What are the hotel's policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CHF 83 per night. Specific details about cribs are not provided.

Boutique Hotel Albatros

What guests think

At Hotel Albatros, travelers highlight sweeping Matterhorn views, friendly staff, and a quiet, walkable setting a short distance from Zermatt's center, alongside praised breakfasts and clean, comfortable rooms, with a few notes about dated decor and weak air conditioning.

Guests also appreciate the wellness area with sauna or steam and a jacuzzi or hot tub, plus convenient station pick-up or shuttle options that some note are paid. Overall, expect a cozy, well-kept stay with a relaxed, small-hotel vibe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The wellness area (sauna/steam and a jacuzzi or hot tub) is frequently praised. Several reviews note a convenient station pick-up or shuttle service, sometimes for a fee.

Related guest reviews

10

Mark

Sep 28, 2025

·

Stayed 1 night

Catrin was awesome. Picked us up from the train station, checked us in, gave us a tour of the hotel and made a great dinner recommendation.

10

Marcos

Aug 15, 2024

·

Stayed 1 night

Muy buena ubicación , personal muy amable , es un hotel muy cómodo y de lujo , con servicios e instalaciones de primer nivel . Muy recomendable y hermosas habitaciones de magnífica calidad . Spa y desayuno muy buenos

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8

Luke

Oct 12, 2022

·

Stayed 2 nights

Very very comfortable room, nice hot tub, a bit noisy outside room as foot traffic passes. My room didn’t have much of a view. If the listing doesn’t specifically state there is a Matterhorn view then it doesn’t have it. Didn’t matter for me as it was cloudy anyway. Breakfast was ok, nothing special but was good to have available. Staff were very friendly and accommodating. I would stay here again!

10

DeAnne

Sep 11, 2025

·

Stayed 1 night

The facilities were amazing especially the spa. The staff could have been a little more accommodating and friendly.

8

yao

Sep 19, 2025

·

Stayed 2 nights

空調が飾りみたいなもので、ほとんど使えません。窓を開けたら涼しいが、夏や冬だときついと思います。有料送迎サービスがあり、非常に便利。駅から徒歩10-15分かかるが、荷物が多ければ少し体力がかかります。

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10

Tiffany

Sep 19, 2025

·

Stayed 1 night

Wonderful customer service, so clean and comfortable. Stayed here after 10 days on the Haute Route and it was a magical ending to my incredible time in Switzerland. Very appreciative of the last minute soak in the jacuzzi in the evening too! Would highly recommend!

10

Michelle

Aug 7, 2024

·

Stayed 2 nights

Loved our stay at Hotel Albatros during our trip to Zermatt. They were super accommodating with allowing us to store our luggage in the hotel until check-in time, so that we were able to go and explore. We ended up calling them once we got to the train station to get a ride to the hotel, but after that it’s an easy walk back into the town. We had the balcony room facing the Matterhorn and it did not disappoint! Absolutely beautiful view, clean and comfortable room, excellent breakfast, and great steam room/sauna. I would highly recommend booking here for your stay in Zermatt

10

HYUK

Aug 31, 2024

·

Stayed 2 nights

This hotel is the best place to enjoy the Matterhorn. It's the best hotel to take pictures by going to the photo spot while watching the ever-changing Matterhorn. The kindness of the staff is also the best. It takes time to walk, so if you have luggage, use the shuttle service (10 Fr) and it's downhill after check out and the way back, so it's enough to walk. I was so happy to take a great Matterhorn picture

10

Claude

Jan 16, 2022

·

Stayed 1 night

Tres bon hotel. Nous avions une chambre econimique, pas tes grande mais tres jolie et confortable. Au calme. L accueil est tres sympathique. 10 minutes a pied du telecabine. Petit dejeuner excellent. Spa agreable. Hotel très bien tenu.

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10

Kristy

Mar 19, 2023

·

Stayed 8 nights

This small hotel was perfect for our ski vacation in Zermatt. The room was excellent, in-room coffee top notch Nespresso machine the breakfast was phenomenal. Bed was comfy. The location to all the great restaurants and shopping was close and convenient. There is a SUPER convenient ski storage locker and boot warming room, both locked and you unlock them with your room key. They have a “wellness room” with a lovely steam room, sauna and a recovery lounge where you can just lay and rest on a lounge chair, water and towels provided. Cute little bar in the lobby, although we didn’t use it. They give you a welcome drink of Prosecco or juice upon arrival. You will need to catch a taxi to get to the Gornegrat ski lift, but no big deal.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are consistently very clean and well maintained. A few guests felt the property could use an update.

Related guest reviews

10

sid ming

Sep 28, 2025

·

Stayed 2 nights

Very clean and beautiful.. Staff super friendly. Beautiful view of the Matterhorn. Love the connected balcony for adult leisure.

6

rosaria

Feb 22, 2026

·

Stayed 2 nights

The room was great. Needs an uplift. Just staff not to helpful when looking at restaurant suggestions as most were booked. Also d8d not explain how go get to see the Matterhorn by train. Very lucky we found a bell boy of the Rifflealp hotel at the station that explained everything. When its tge first time people go to Zermatt , you should offer more info.

10

Greg

Sep 23, 2025

·

Stayed 1 night

Super friendly and helpful check in. Property is spotlessly clean and updated. Great property and would highly reccomend

6

Marion

Sep 25, 2025

·

Stayed 1 night

The room was clean; however, the property definitely needs a good reinnervation

10

James

Sep 12, 2024

·

Stayed 2 nights

The property has very good service and spacious room, room is clean and well maintained

10

Charles

Oct 11, 2025

·

Stayed 1 night

Impressive views, hotel staff wonderful, buffet style breakfast had many choices. The hotel is smaller in size but has a cozy, warm atmosphere and it is a beautifully maintained property. The Matterhorn is a mystery. Never the same view twice. Stunning views. Truly a memorable stay.♥️

10

YERIN

Jul 31, 2024

·

Stayed 1 night

마테호른이 바로 보이는 너무 멋진 숙소였습니다. 직원은 매우 친절했고, 숙소의 공간은 여유로웠으며, 모든 시설이 깨끗했습니다. 오직 한가지 단점은 기차역에서 조금 거리가 있지만, 도보로도 충분히 이동할 수 있는 거리입니다.

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10

Michelle

Aug 7, 2024

·

Stayed 2 nights

Loved our stay at Hotel Albatros during our trip to Zermatt. They were super accommodating with allowing us to store our luggage in the hotel until check-in time, so that we were able to go and explore. We ended up calling them once we got to the train station to get a ride to the hotel, but after that it’s an easy walk back into the town. We had the balcony room facing the Matterhorn and it did not disappoint! Absolutely beautiful view, clean and comfortable room, excellent breakfast, and great steam room/sauna. I would highly recommend booking here for your stay in Zermatt

10

Michael

Sep 27, 2025

·

Stayed 2 nights

Clean

10

Claude

Jan 16, 2022

·

Stayed 1 night

Tres bon hotel. Nous avions une chambre econimique, pas tes grande mais tres jolie et confortable. Au calme. L accueil est tres sympathique. 10 minutes a pied du telecabine. Petit dejeuner excellent. Spa agreable. Hotel très bien tenu.

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious and comfortable, with balconies offering striking Matterhorn views and comfortable beds. Some rooms lack views or have dated decor, and a few guests found the air conditioning weak or absent.

Related guest reviews

6

rosaria

Feb 22, 2026

·

Stayed 2 nights

The room was great. Needs an uplift. Just staff not to helpful when looking at restaurant suggestions as most were booked. Also d8d not explain how go get to see the Matterhorn by train. Very lucky we found a bell boy of the Rifflealp hotel at the station that explained everything. When its tge first time people go to Zermatt , you should offer more info.

10

Graham

Aug 17, 2025

·

Stayed 2 nights

Everything was great except it was quite hot and a/c or at least a fan would have been nice.

10

Catherine

Oct 8, 2024

·

Stayed 1 night

Great location - just a 5 minute walk to the main strip. Very comfortable bed!

6

Marion

Sep 25, 2025

·

Stayed 1 night

The room was clean; however, the property definitely needs a good reinnervation

8

yao

Sep 19, 2025

·

Stayed 2 nights

空調が飾りみたいなもので、ほとんど使えません。窓を開けたら涼しいが、夏や冬だときついと思います。有料送迎サービスがあり、非常に便利。駅から徒歩10-15分かかるが、荷物が多ければ少し体力がかかります。

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10

Stacey

Sep 18, 2025

·

Stayed 2 nights

View of Matterhorn is perfect. Spacious room with one of the most comfortable beds. Excellent hotel in a great location. Breakfast was delicious as well.

10

K

Sep 6, 2025

·

Stayed 3 nights

Perfect Matterhorn view. Very comfortable bed, good sized room and bathroom. Very nice balcony seating area. Well thought out blankets on balcony chairs. Would highly recommend, especially for the view!

10

JUAN FERNANDO

Oct 10, 2025

·

Stayed 3 nights

La habitacion que me toco no tenia vista a la montaña, pero desde el pueblo se ve muy bien

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10

Lisa

Dec 20, 2021

·

Stayed 2 nights

We absolutely loved our stay at Albatros. The staff is incredibly friendly, our room was beautiful and spacious and on top of that we had a view of the Matterhorn from our balcony.

10

Jonathan

Sep 24, 2023

·

Stayed 2 nights

Loved this hotel. Had an incredible view of the Matterhorn from our balcony.

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Service

Service is widely described as friendly, welcoming and helpful, including smooth check-ins, practical tips and station pick-ups. A few guests reported less helpful guidance or slow resolution of a room issue.

Related guest reviews

10

Lorena Dogaru

Mar 4, 2025

·

Stayed 7 nights

The service and assistance from the stuff was amazing and we had a very good time in this hotel. Thank you

10

MINHEE

Oct 18, 2025

·

Stayed 1 night

황금호른을 잘 볼 수 있는 숙소. 멋진뷰 친절한 서비스

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10

Greg

Jan 25, 2024

·

Stayed 1 night

Great staff and very convenient to all that Zermatt has to offer. We will come back to this hotel.

10

Mark

Sep 28, 2025

·

Stayed 1 night

Catrin was awesome. Picked us up from the train station, checked us in, gave us a tour of the hotel and made a great dinner recommendation.

6

rosaria

Feb 22, 2026

·

Stayed 2 nights

The room was great. Needs an uplift. Just staff not to helpful when looking at restaurant suggestions as most were booked. Also d8d not explain how go get to see the Matterhorn by train. Very lucky we found a bell boy of the Rifflealp hotel at the station that explained everything. When its tge first time people go to Zermatt , you should offer more info.

10

Greg

Sep 23, 2025

·

Stayed 1 night

Super friendly and helpful check in. Property is spotlessly clean and updated. Great property and would highly reccomend

10

DeAnne

Sep 11, 2025

·

Stayed 1 night

The facilities were amazing especially the spa. The staff could have been a little more accommodating and friendly.

2

eva

Sep 29, 2025

·

Stayed 2 nights

After the staff picked us up at the train station. She told us we can check in earlier since the room ready. We felt so happy however we found the lock of balcony wasn’t work and tell the staff come and check , she told me will fix but after we come back a few hours in the afternoon we found still not fix and we ask either change same level of room. A while she told me only have a smaller room to downgrade us. I told her if downgrade she should give us the room difference. And she said she will talk to her boss and refund the difference when we check out. On the next day I spoke the with other lady and she told us her boss don’t agree to refund any difference. Then make me very upset. I told her if she don’t refund the difference I will call my credit card company to diisbill the difference. Then she agree to discuss to her boss again. After 1 hour we come back she agree to deduce our pick up cost CHF10x2 plus give us CHF10 cash, but I don’t accept this offer since when I booked the difference per night I’d CHF23-24, which total difference should be CHF 46-48, later on she agree to deduce our pick our cost CHF20 plus give us CHF20 cash then I deal with her, but I still feel unhappy had this issue.and want to share this to others.

10

Philippe

Mar 27, 2025

·

Stayed 3 nights

Wir waren rundum zufrieden; alles war perfekt. Das Personal war besonders freundlich. Wir kommen gerne wieder.

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10

Michelle

Aug 7, 2024

·

Stayed 2 nights

Loved our stay at Hotel Albatros during our trip to Zermatt. They were super accommodating with allowing us to store our luggage in the hotel until check-in time, so that we were able to go and explore. We ended up calling them once we got to the train station to get a ride to the hotel, but after that it’s an easy walk back into the town. We had the balcony room facing the Matterhorn and it did not disappoint! Absolutely beautiful view, clean and comfortable room, excellent breakfast, and great steam room/sauna. I would highly recommend booking here for your stay in Zermatt

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AI-generated summary based on recent guest reviews

Location

Set in a quieter area a short walk from the center and main strip, the location is broadly considered convenient. Several reviews highlight Matterhorn views from the property, and the train station is walkable with a paid shuttle available.

Related guest reviews

10

Michael

Sep 25, 2023

·

We had a good stay at the hotel. The staff was very welcoming and was able to quickly accommodate a request we had about the room. The hotel is located a short walk away from the center of Zermatt; we personally saw it as a positive as it was quiet at night while still being walkable. I would be happy to stay here again.

10

Sharon

Mar 28, 2025

·

Stayed 6 nights

Great location. Friendly staff.

10

Michael

Feb 1, 2024

·

Stayed 3 nights

Wonderful property in Zermatt. Close walk to center of town, service was excellent.

10

Catherine

Oct 8, 2024

·

Stayed 1 night

Great location - just a 5 minute walk to the main strip. Very comfortable bed!

8

yao

Sep 19, 2025

·

Stayed 2 nights

空調が飾りみたいなもので、ほとんど使えません。窓を開けたら涼しいが、夏や冬だときついと思います。有料送迎サービスがあり、非常に便利。駅から徒歩10-15分かかるが、荷物が多ければ少し体力がかかります。

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10

Joshua

Sep 11, 2024

·

Stayed 2 nights

Everything about this place is perfect! Great location. Unbelievable view of the Matterhorn. Street is not as crowded but it is still close enough to everything.

10

Oleksandr

Sep 28, 2025

·

Stayed 1 night

Best viev, quite location, friendly staff.

10

Peggy

Sep 5, 2025

·

Stayed 2 nights

Our room was beautifully appointed, the staff was so efficient and very helpful with our travel needs. The hotel is further away from town than most but we like the quiet and taking the lovely walk into town was nice and we found many lovely bakeries along the way. We would highly recommend this hotel.

8

Andrew

Sep 14, 2023

·

Stayed 2 nights

Excellent hotel with great views of the matterhorn!! I made the mistake of getting a taxi from the station at a cost of 17chf but its easily walked in 6-7min. If you've never been to zermatt before be prepared to spend a lot of money (nothing is cheap)..

10

Brenden

Aug 27, 2025

·

Stayed 2 nights

The hotel was great! Breakfast was amazing and location was convenient!

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Dining

Breakfast is frequently praised for quality and variety, with many calling it delicious or excellent. A few guests found it just okay.

Related guest reviews

10

Rafa

Oct 14, 2025

·

Stayed 2 nights

Quarto limpo e equipe de funcionarios atenciosos. Pontos negativos é que reservamos cama de casal e eram duas de solteiros lado a lado e o café da manhã era ok.

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10

Vrexing

Jan 3, 2025

·

Stayed 1 night

The room was amazing, the view from the balcony was incredible. Breakfast was delicious. The staff was really friendly. Would recommend

8

Luke

Oct 12, 2022

·

Stayed 2 nights

Very very comfortable room, nice hot tub, a bit noisy outside room as foot traffic passes. My room didn’t have much of a view. If the listing doesn’t specifically state there is a Matterhorn view then it doesn’t have it. Didn’t matter for me as it was cloudy anyway. Breakfast was ok, nothing special but was good to have available. Staff were very friendly and accommodating. I would stay here again!

10

Stacey

Sep 18, 2025

·

Stayed 2 nights

View of Matterhorn is perfect. Spacious room with one of the most comfortable beds. Excellent hotel in a great location. Breakfast was delicious as well.

10

Adriana Maria

Sep 9, 2025

·

Stayed 2 nights

Experiência incrivel. Fiquei em um quarto com sacada e vista extraordinária do Matterhorn. Café da manhã impecável. Acomodação confortável e atendimento muito bom. Localização ótima.

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10

Alexander

Dec 23, 2022

·

Stayed 19,348 nights

The Albatros Hotel is located just 200mts from the town center. The rooms are super spacious, best hotel bed I’ve ever experienced, incredible views to the Matterhorn, the breakfast buffet is varied and tasty. To highlight the attention of Annette and Valentina, which made our stay even better!! I cannot suggest this hotel more, it’s a YES!

10

Michelle

Aug 7, 2024

·

Stayed 2 nights

Loved our stay at Hotel Albatros during our trip to Zermatt. They were super accommodating with allowing us to store our luggage in the hotel until check-in time, so that we were able to go and explore. We ended up calling them once we got to the train station to get a ride to the hotel, but after that it’s an easy walk back into the town. We had the balcony room facing the Matterhorn and it did not disappoint! Absolutely beautiful view, clean and comfortable room, excellent breakfast, and great steam room/sauna. I would highly recommend booking here for your stay in Zermatt

10

Brenden

Aug 27, 2025

·

Stayed 2 nights

The hotel was great! Breakfast was amazing and location was convenient!

10

Claude

Jan 16, 2022

·

Stayed 1 night

Tres bon hotel. Nous avions une chambre econimique, pas tes grande mais tres jolie et confortable. Au calme. L accueil est tres sympathique. 10 minutes a pied du telecabine. Petit dejeuner excellent. Spa agreable. Hotel très bien tenu.

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10

Kristy

Mar 19, 2023

·

Stayed 8 nights

This small hotel was perfect for our ski vacation in Zermatt. The room was excellent, in-room coffee top notch Nespresso machine the breakfast was phenomenal. Bed was comfy. The location to all the great restaurants and shopping was close and convenient. There is a SUPER convenient ski storage locker and boot warming room, both locked and you unlock them with your room key. They have a “wellness room” with a lovely steam room, sauna and a recovery lounge where you can just lay and rest on a lounge chair, water and towels provided. Cute little bar in the lobby, although we didn’t use it. They give you a welcome drink of Prosecco or juice upon arrival. You will need to catch a taxi to get to the Gornegrat ski lift, but no big deal.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $393	7 $328	8 $384	9 $384	10 $360
11 $299	12 $523	13 $299	14 $320	15 $384	16 $318	17 $432
18 $333	19 $348	20 $355	21 $302	22 $350	23 $324	24 $337
25 $352	26 $318	27 $323	28 $324	29 $319	30 $319	31

Boutique Hotel Albatros

About this property

Location

Room options

Deluxe Double Room

Suite

Luxury Suite, Balcony

Economy Double Room, Balcony

Junior Suite

Deluxe Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn)

Guest reviews of Boutique Hotel Albatros

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Boutique Hotel Albatros

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15	16	17	18	19 $469	20 $469	21 $469
22 $469	23 $469	24 $469	25 $469	26 $487	27	28 $606
29 $469	30