Is parking available at the property?

Self parking is available on-site for a fee of CAD 10.00 per stay.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of CAD 25.00 per accommodation, per day (maximum CAD 100.00 per stay). Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. Guests are encouraged to contact the property directly for specific needs.

Where is the property located in relation to key landmarks?

The property is situated in a shopping district, within a 10-minute drive of Departure Bay Ferry Terminal and Long Lake, and is 2.3 miles from Woodgrove Shopping Centre.

What are the policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CAD 25.00 per night. Advance request or confirmation is required for rollaway beds.

Inn on Long Lake in Nanaimo

Average nightly price at Inn on Long Lake by month, last 12 months (USD)
Month	Average price
January	US$118
February	US$117
March	US$123
April	US$157
May	US$158
June	US$172
July	US$183
August	US$192
September	US$151
October	US$125
November	US$121
December	US$126

What guests think

At Inn on Long Lake, guests consistently praise the serene lakeside setting with views from every room, friendly staff, and comfortable, generally clean accommodations, while noting a complimentary but variable breakfast and convenient access to shopping, restaurants, and the highway.

Many reviews dislike the added parking fee, and some note traffic noise. Lakefront amenities like the hot tub, sauna, docks and kayak or paddleboard rentals are popular, though the spa area is occasionally closed and the breakfast room can feel crowded. A few guests mention dated decor, stained carpets or outdoor cobwebs, but most found rooms spacious, comfortable and restful. Expect a scenic, laid-back stay with solid comfort and standout lake access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Direct lake access with docks, seating, and popular hot tub/sauna; kayaks and paddleboards are available for rent. Some guests report occasional spa closures and widespread frustration with the nightly parking fee.

Related guest reviews

8

Edward

7 Sept 2025

·

Stayed 1 night

It was nice and peaceful to be on the lake. And we enjoyed the hot tub and sauna. The included breakfast was pretty good. They charge extra for parking and the kayaks though.

10

sarah

16 Oct 2025

·

Stayed 1 night

Great property! The staff were friendly and efficient from the moment we booked. The room and public areas were clean, the hot tub and sauna were absolutely dreamy, and the views of every room over the lake gave us the peace we were looking for. It was a bit noisy die to the traffic of the highway, but if you're a heavy sleeper, or use a noise app (like me) it'll help drown that out. Close enough to downtown and the harbour, and far enough out of town that it's easy to explore north of the city. Highly recommend!

10

Tessa

31 Aug 2025

·

Stayed 2 nights

Fantastic property on the lake. Kayaks and paddle boards available

8

Zena

26 Sept 2025

·

Stayed 1 night

Right now I will only discuss the $10 parking fee, which I feel is unnecessary for a hotel/motel in the suburbs. I am sure it was mentioned somewhere on the listing, but frankly if you charged 10 dollars more for a room, with free parking, that would be more transparent. I can’t imagine that many people would go to this inn without a car, given its location

4

Jessica

22 Aug 2025

·

Stayed 3 nights

Spiders and webs everywhere, no housekeeping during our stay. Hot tub not in service. Overall very disappointed.

10

Jennifer

1 Sept 2025

·

Stayed 1 night

We had a great stay, we loved the kayak rentals on the lake right on the hotel. And the hot tub and sauna amenities. The breakfast included was also great for the price we paid. Overall really great

10

Bryce

13 Jan 2026

·

Stayed 1 night

Great place on a lake! Quiet, clean and well maintained. The spa and sauna were a great touch!

10

Jim

18 Sept 2025

·

Stayed 1 night

Nice place. Nice clean comfortable room. Cool setting outback. beautiful lake. Nice hot tub. not happy about being charged $10 to park

10

John

6 Jul 2024

·

Stayed 1 night

This hotel is a gem. In the city, but on a lake - with grounds, docks, hot tub, sauna and kayak/SUP rentals.

8

Matthew

28 Jul 2025

·

Stayed 2 nights

Amazing views of the lake from the room and spatious balcony. Good sized clean rooms. Hired kayaks and paddleboards from reception to explore the lake.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean, but recurring issues include stained or worn carpets and outdoor cobwebs/spiders on patios and walkways. A few guests reported missed housekeeping or maintenance touch-ups.

Related guest reviews

6

Melissa

22 Aug 2025

·

Stayed 1 night

The location is off the hiway yet it is quiet. Free breakfast but limited selections and the dining room is too small and crowded. Checking-in was at 3 pm , we were there at 3:20 after a long day of driving, all we wanted was to have room to rest before heading out again to do some activities. Well we were told, room will be ready at 4 and they took our phone number so they can call us when the room was ready. We went to the store and came back to the hotel at 4:10 after waiting for the said phone call. There were other people in the lobby waiting for the room. When I noticed that the group who came after us at 3:30 was given a room, I speak up and asked if our room was also ready as I am not getting a call from them (it’s now 4:20pm). So they checked and said they finally have a room for us. The hallway infront of the elevator was very dirty and stained that is needing attention. The open hallway is full of cobwebs and spiders. The room was adequate for what we need for the night. It is also nice as the property is on the lake with nice sunrise view.

6

Sean

27 Aug 2025

·

Stayed 2 nights

The rooms were old and tired. The carpets were well stained. The outside patio was full of spiders and cobwebs as was the entry area. The breakfast had limited options compared to other similar properties in the price range and in the area. The view of the lake and the cleanliness of the reception arwa was absuty wonderful. The staff did go out of their way to meet our needs and we appreciated their efforts.

8

Dawn

18 Aug 2025

·

Stayed 1 night

Loved the laid back lake atmosphere, a few people in our party were not fans of large spiders abundant on the patios!

8

Paula

10 Dec 2024

·

Stayed 3 nights

Overall the place is amazing and I would definitely book a family suite with them again. However, the cleaning staff was subpar. The first day, no garbages were cleaned and replaced, dishes were not done in the kitchenette and the water glasses were not replaced in either the bathroom nor kitchen near the ice bucket. Even after mentioning this to the amazing front desk staff, the next day, dishes left in the sink were still not done and coffee pods had not been replinished. I ended up having to do dishes on vacation - I wasn't impressed with this. Also, the continental breakfast cannot pass off folded eggs as omelets. Add a little cheese at least if you are going to call it an omelet. Also, leave some cooking spray next to the waffle iron so people's waffles don't stick so bad that you cannot even remove them. The views, hot tub and front desk staff were incredible! I would highly recommend this hotel.

10

Larry

27 Feb 2026

·

Stayed 2 nights

Very clean hotel and rooms. Staff was very professional and friendly. Hotel on the shoreline of the lake and had great views. Wonderful hot tub building right on the beach.

6

nicholas

24 Sept 2025

·

Stayed 3 nights

Carpet in room was either worn out to pretty awful. Wear shoes in the room. Place is getting pretty tired.either needs a big update or just rent as a worn out semi beat up older property.

6

Betty

22 Feb 2024

·

Stayed 1 night

The hot tub & sauna spa is in a separate building & not easy to get to (especially when the book you in a rom furthest away. We had to pay extra for parking because we booked through a 3rd party. They said the rooms were soundproof but they are not. Beds were comfortable & room was very clean. The carpet was stained

6

Steve

20 Mar 2025

·

Stayed 6 nights

The location was beautiful and we loved having the lake right outside. The staff were friendly but our room was never cleaned unless I asked for it to be. Sheets weren’t changed, garbage wasn’t removed daily, beds weren’t made. One of the exterior doors was broken and you could access guest rooms and fully bypass the front counter which made me very nervous travelling with children. Finally the gym doesn’t open until 8am making it very difficult to get a morning workout in before starting your day.

4

Joelan

11 Jul 2025

·

Stayed 4 nights

Cleaning crew often didn't make it to the room before 4pm. Cobwebs in room on ceiling Balconies were VERY VERY dirty, haven't been washed in a long time. Suite entrance doors have large gaps between floor and entrance door, not airtight. Worst coffee I've ever had

10

Don Wendy

30 Dec 2025

·

Stayed 2 nights

Spotless rooms, friendly staff and very comfy beds

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Spacious rooms with very comfortable beds and balconies or patios overlooking the lake are a highlight. Some units feel dated or have noise from the nearby highway or upstairs neighbors.

Related guest reviews

8

XXX

3 Jul 2025

·

Stayed 1 night

The lake view from the room is awesome!

10

David

19 Nov 2025

·

Stayed 3 nights

The double Qn suite is recently updated, very clean & fresh, facing directly to the lake, very relaxing. Room is big, bathroom clean, continental breakfast included, for me if there’s ham or bacon that would be perfect. I’ll still stay there if I’m in town.

10

Darwin

13 Aug 2025

·

Stayed 3 nights

This is a great location. Staff were very helpful. The decor is dated. They need to get rid of the carpeting. The breakfast is good. It gets busy and the space is small but they have extra seating outside. It’s a good choice for the price you pay.

8

Daniel

6 Oct 2025

·

Stayed 2 nights

Lake view was great. Room was nice.

8

Susan

7 Jun 2025

·

Stayed 2 nights

Beautiful view of the lake but very close to the noisy highway

10

Matthew

8 Apr 2024

·

Stayed 2 nights

Lovely setting. Rooms was great. Very spacious and comfortable. Good amenities. Beds very comfortable. Bathroom spacious and modern.

6

Darwin

18 Aug 2025

·

Stayed 2 nights

This is a nice place to stay for the price. The staff is friendly and helpful. The decor in the rooms is tired. We saw that some of the rooms are renovated and they look great. Unfortunately we never got one of those rooms for either of our visits last week.

10

Jeff

17 Jul 2025

·

Stayed 1 night

View from rooms onto the lake was amazing.

10

George

5 Aug 2024

·

Stayed 3 nights

Room was big with lots of Room . View from balcony was stunning.

10

Cecilia

9 Aug 2025

·

Stayed 1 night

Clean comfortable beds. Rooms face onto quiet lake so highway noise is not an issue. Good breakfast. Peaceful accommodation.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful and accommodating, with quick check-in. However, a subset report slow responses, communication lapses, or rude interactions, and several were frustrated by surprise parking charges.

Related guest reviews

2

SU FEN

8 Jun 2025

·

Stayed 1 night

1. Unprofessional Customer Service: During my check-in, the front desk staff began assisting me but abruptly paused to help another guest who interrupted twice to report an issue with her room key. A similar situation occurred during check-out—another guest suddenly interrupted, and once again, the staff prioritized that guest over me. Allowing others to cut in line and disregarding the guest currently being helped is unprofessional and reflects poor service. Unfortunately, this lack of courtesy and proper service occurred during both check in and check out. 2.Room Not Properly Stocked Upon entering my room, I noticed that both the body wash, shampoo and tissue box were nearly empty. I contacted the front desk to request a refill. A staff member came to the room and informed me that housekeeping was unavailable and asked if I could wait until the following day. This was unacceptable, as these basic amenities should be replenished before a new guest checks in. When I insisted a second time, the staff eventually refilled the items but did so with an impatient and dismissive attitude. 3. Undisclosed Parking Fee and Rude Response I was charged a parking fee that was never mentioned during check-in or check-out. When I called to inquire, a supervisor answered and responded rudely, asking, “CAN’T YOU READ? The policy is online.” He failed to address my concerns and hung up while I was still speaking. This lack of transparency and unprofessional behavior is unacceptable.

10

George

17 Sept 2025

·

Stayed 1 night

We had booked for one night and at the last minute decided to stay an extra night. The staff were great accommodating us in the same room despite being heavily booked. This is a great hotel with comfortable rooms facing the lake.

10

Inga

17 May 2025

·

Stayed 1 night

Staff were so accommodating, offered us breakfast to go when we told them we had to check out before breakfast area was open.

10

Diana

24 Oct 2025

·

Stayed 1 night

Staff were so amazing

10

James

17 Nov 2025

·

Stayed 1 night

We were in a pet friendly room that was ideal. It was ground floor so we could walk out to our patio area. Location was great: convenient for our early morning fairy to Horseshoe Bay. Front desk was very helpful and accommodating.

10

Barbara

30 Sept 2024

·

Stayed 1 night

Staff was very welcoming. View was wonderful, both at sunset and sunrise. Nice to be a bit out of town but close to restaurants and shopping.

10

Warren

29 May 2025

·

Stayed 1 night

Always a pleasant experience. Clean room, ready to go. Professional courteous staff

10

deanna

31 Jul 2025

·

Stayed 2 nights

I had a wonderful experience here. They were very accommodating to me and my Girl Guide Unit. The staff was very understanding and helped me out when needed. There was an issue trying to get ahold of the front desk on the one day (over 1.5 hours to get a hold of anyone - we called & went to the counter & no one was around. And there were a bunch of people wanting to check in). Breakfast is the basic free breakfast, but it hit the spot to get us going. I would say being there early because each morning, they ran out of drinks & food. I love the fact that they had games to bring to the rooms to play. That was a hit for the girls in their rooms. The lake is beautiful and peaceful. You can sit on your deck and enjoy a coffee/tea with your breakfast and enjoy the scenery.

10

Michel

8 Aug 2025

·

Stayed 2 nights

When a mutlitple night stay in Nanaimo is required, this is our go to place. Convenient location, ample parking, large 1 bedroom suites, lots of furniture, good view of lake, good bed, nice breakfast and reasonable price.

6

Marcy

24 Oct 2025

·

Stayed 1 night

The front desk is down a short flight of stairs so as someone with a mobility disability this was not convenient. The room was okay. Sorry carpet and dingy. I asked for a wake up call (because my phone battery was dead) which was delivered late.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Scenic lakeside setting with every room facing the water, and convenient access to the highway, ferries, shopping and restaurants. Some guests mention highway noise and limited walkability.

Related guest reviews

10

Russell

4 Aug 2025

·

Stayed 1 night

Great spot. Close to ferry and restaurants for stop before or after ferry. Check-in fast!

6

Mohamad

5 May 2025

·

Stayed 1 night

The Lake was great! But location was far from public transportation

8

RALPH

30 Aug 2025

·

Stayed 5 nights

Lake view and convenient location

10

Catherine

6 Oct 2025

·

Stayed 1 night

Lakeview was amazing. Beautiful property! Very convenient access to highway. Excellent staff service.

10

P

16 Sept 2025

·

Stayed 2 nights

Good value out of town hotel but easily accessible. Although close to highway the location overlooking the lake made it a relaxing spot.

8

Michael

24 Jul 2025

·

Stayed 3 nights

Aussicht auf den See ist toll, die Straße daneben hört man allerdings schon. Das Frühstück ist sehr begrenzt.

Translate

10

Cynthia

5 Jul 2025

·

Stayed 2 nights

Thus place is laid back and quiet with gorgeous views of the lake. Close dining options. Excellent for people with pets

10

Pat

6 Sept 2025

·

Stayed 3 nights

A beautiful location on long lake with a balcony view of the lake. Property was clean and grounds nicely maintained. Really enjoyed our stay here. Just off main highway so great location.

8

bruce

31 May 2025

·

Stayed 2 nights

Great location and views of the lake were awesome. The highway is right next to hotel so loud all the time. The breakfast was a big disappointment and the breakfast area is far too small and cramped.

10

Ricardo

20 May 2025

·

Stayed 1 night

Great location. Love the lake

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary continental breakfast is appreciated by many for convenience and options like waffles, yogurt and fruit, but feedback is inconsistent: the space can be crowded, items run out, and hot selections are limited or unappealing.

Related guest reviews

8

Dennis

3 Jun 2024

·

Stayed 2 nights

The View and room cleanliness was good. The breakfast area was a disaster. The 2 attendants were interested in talking to each other and were not interested in keeping the eating area clean or stocked.

8

Barry

30 Jun 2025

·

Stayed 2 nights

The hotel was good value fot the money. My only complaint is the breakfast was really sub standard. Been to a lot of hotels and this was not very good.

10

Carlos

8 Apr 2025

·

Stayed 2 nights

The view from the room was amazing. Extremely clean and has been updated, so bathroom the fixtures were modern and worked well. The breakfast included has a great selection of food. Different types of bread for toasting, eggs, cereal, omelet. Oat milk one of the beverage selections. The fruit and yogurt also a great selection.

8

Sylvain

30 Aug 2025

·

Stayed 1 night

Beautiful surroundings. Friendly staff made sure to answer our needs. Good breakfast but room really crowded.

10

Beverley

27 Sept 2025

·

Stayed 4 nights

Breakfast was boring and very limited. Not happy paying $10 for parking. Very nice staff Clean and comfortable rooms.

8

Connie

8 Oct 2025

·

Stayed 1 night

Clean rooms Great weather Terrific breakfast Friendly staff

8

yoshiaki

24 Jul 2025

·

Stayed 1 night

Everything good except free breakfast. Only one waffle machine. People line up. Not many hot meals.

10

Heather

27 Sept 2025

·

Stayed 1 night

Clean room with a lovely view. Continental breakfast was great. Convenient location.

10

Heidi

15 Jun 2025

·

Stayed 1 night

Great hotel, all rooms face the lake. Breakfast was far more than a continental (yogurts, fresh fruit, granolas, waffles, eggs, omelets, toasts, breads). Amenities are modern with a great gym for weights and a peloton bike.

8

bruce

31 May 2025

·

Stayed 2 nights

Great location and views of the lake were awesome. The highway is right next to hotel so loud all the time. The breakfast was a big disappointment and the breakfast area is far too small and cramped.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $129	3 $129	4 $129	5 $129	6 $129	7 $129
8 $129	9 $129	10 $129	11 $129	12 $129	13 $144	14 $129
15 $129	16 $129	17 $129	18 $129	19 $130	20 $129	21 $129
22 $129	23 $129	24 $129	25 $129	26 $129	27 $129	28 $129
29 $129	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
		1 $130	2 $144	3 $145	4 $144	5 $129
6 $129	7 $129	8 $129	9 $129	10 $129	11 $129	12 $129
13 $129	14 $129	15 $129	16 $129	17 $129	18 $129	19 $129
20 $129	21 $129	22 $130	23 $129	24 $129	25 $129	26 $129
27 $129	28 $129	29 $129	30 $129	31 $136

Inn on Long Lake

Prices for Inn on Long Lake

Monthly average prices

About this property

Location

Room options

1 Bedroom King Lakeview Suite No Pets

Classic Room, 2 Queen Beds, Pet Friendly, Lakeview

1 Bedroom 2 Queen Lakeview Family Suite No Pets

Classic Room, 1 King Bed, Lakeview No Pets

Classic Room, 2 Queen Kitchenette, Lakeview No Pets

Classic Room, 2 Queen Beds, Lakeside No Pets

Guest reviews of Inn on Long Lake

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Inn on Long Lake

Prices for upcoming dates