Umbrella Hotel Brooklyn - Newly Renovated

I came in late last night and it was Zain who welcomed me with a bright smile and welcomed my with open arms. I had no cash or way to access my physical cards I was about to fall apart and he told me it would be ok not to worry about it. I slept so peacefully he was back again he was the perfect person behind the desk at the precise moment. He’s a treasure the hotel is nice art deco the shower was great and the beds very comfortable. Thank you so much for the welcome and a really nice clean space. 💝

Parking lot is extremely tight to get in and out of

It’s one of the most terrible places. The room wasn’t clean, it was noisy from the neighbours, administrators don’t control the guests, the cleaning staff was rude and parking is terrible, you can’t squeeze your car there and can’t go out without damaging and scratching the car. I bumped my left side bumper of my car there on their parking lot when I needed to leave from parking.

Please be extremely cautious about staying at this motel. During my stay, I encountered bedbugs, which is a serious cleanliness and health issue. I also had serious concerns about the security of my room and personal belongings, as items appeared disturbed and I did not feel my property was safe. Management was unprofessional and failed to properly address these problems. Based on my experience, this place does not operate with honesty or acceptable standards for guests. I strongly recommend avoiding this motel and choosing accommodations that value cleanliness, safety, and integrity. I believe actions have consequences, and unethical behavior eventually comes back around. Karma has a way of finding its balance

Always friendly staff and clean rooms