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The Benson Hotel - Reception
The Benson Hotel - Room
The Benson Hotel - Room
The Benson Hotel - Reception
The Benson Hotel - Pool

The Benson Hotel

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Tour Desk

  • Dry Cleaning

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Property description

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At The Benson Hotel in Cairns, travellers highlight the central location, spacious modern rooms, and friendly staff, while recurring drawbacks include nightlife and bar noise, air conditioning limitations, and occasional housekeeping or maintenance lapses.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Spacious

Service

Friendly

Location

Central

Dining

Inconsistent

Was this helpful?

8

Arthur

IAN-logo

Apr 7, 2026

·

Stayed 4 nights

Very clean hotel and modern rooms. The rooms had good aircon. We came on Easter bank holiday weekend. We were disappointed to find out on arrival that the hotel restaurant wasn’t open for the duration of our stay. We didn’t know about this until we checked in
Very clean hotel and modern rooms. The rooms had good aircon. We came on Easter bank holiday weekend. We were disappointed to find out on arrival that the hotel restaurant wasn’t open for the duration of our stay. We didn’t know about this until we checked in
10

James

IAN-logo

Mar 29, 2026

·

Stayed 4 nights

Brilliant stay, lovely hotel and really big rooms. Lovely view, and was a pleasure to stay there. The staff were brilliant and we had a lovely stay. Would recommend it to anyone
Brilliant stay, lovely hotel and really big rooms. Lovely view, and was a pleasure to stay there. The staff were brilliant and we had a lovely stay. Would recommend it to anyone
10

Anne

IAN-logo

Feb 26, 2026

·

Stayed 4 nights

We had a wonderful stay. The room was spacious and loved the view from our balcony. Room service is way beyond our expectation, room is restored everyday. The location was perfect and close to shops. We enjoyed the pool. Highly recommend this hotel for anyone visiting Cairns.
We had a wonderful stay. The room was spacious and loved the view from our balcony. Room service is way beyond our expectation, room is restored everyday. The location was perfect and close to shops. We enjoyed the pool. Highly recommend this hotel for anyone visiting Cairns.
10

Diane

IAN-logo

Feb 24, 2026

·

Stayed 3 nights

Room was very clean and staff helpful and courteous. Location was great- a short walk from the Pier to get to our snorkeling trip and close by to great restaurants-Miss Chief and Dundees.
Room was very clean and staff helpful and courteous. Location was great- a short walk from the Pier to get to our snorkeling trip and close by to great restaurants-Miss Chief and Dundees.
8

Marianne

IAN-logo

Feb 23, 2026

·

Stayed 1 night

Nice room. Good location. Breakfast was extra but not worth the price. Fire alarm rang at 10 pm with instructions to evacuate. Everyone had to leave the building. Turned out to be a false alarm due to smoke detector malfunction. Very disconcerting experience. Staff were friendly and apologetic.
Nice room. Good location. Breakfast was extra but not worth the price. Fire alarm rang at 10 pm with instructions to evacuate. Everyone had to leave the building. Turned out to be a false alarm due to smoke detector malfunction. Very disconcerting experience. Staff were friendly and apologetic.
Cnr Spence & Grafton Streets, Tropical North Waterfront, Cairns, Queensland, Australia

Location

A stay at The Benson Hotel places you in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. This hotel is 0.2 mi (0.4 km) from Reef Teach and 0.3 mi (0.4 km) from Cairns Central Shopping Centre.

Reef Teach(0.1 miles)

Cairns Museum(0.2 miles)

The Cultural Place(0.3 miles)

Cairns Central Shopping Centre(0.3 miles)

Cairns Regional Gallery(0.3 miles)

Cairns Night Markets(0.4 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 10:00

Security deposit

AUD 100 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Onsite parking is available for a fee of AUD 25 per night. Guests are advised to contact the property in advance to reserve parking.

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately AUD 32 for adults and AUD 22 for children.

Check-in is from 2:00 PM, and check-out is by 10:00 AM. Late check-out is available for a fee, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests are encouraged to confirm specific needs with the property prior to arrival.

The property is located in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. It is approximately 0.2 km from Reef Teach and 0.3 km from Cairns Central Shopping Centre.

Yes, the property features an outdoor swimming pool, which is accessible from 6:00 AM to 9:00 PM.

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

The property offers rollaway beds for a fee of AUD 35 per night, and advance request is required for availability.

Have a question?

Instant AI responses are based on hotel information

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