Name: Ascott Huai Hai Road Shanghai
Address: No 282,Huai Hai Road Central, Huangpu District, Shanghai, China, Shanghai, China
Rating: 7.88

Guest reviews

7.9

Good

Based on 1,808 verified reviews

Who stays here?

Business

63%

Couple

9%

Family

15%

Group

7%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Ascott Huai Hai Road Shanghai, Xintiandi, guests praise the central Xintiandi location and easy access to shops and subway, while feedback on rooms and service is mixed, from spacious layouts to dated spaces and organizational lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Julian

Apr 3, 2026

·

Stayed 1 night

Excellent sized rooms in great location.

2

Alice

Dec 30, 2025

·

Stayed 6 nights

Unorganized. Rooms were not ready till 7pm. And 1 of tge 2 room was wrong with a king bed instead of 2 twins as booked. Room/interior hotel was old and outdated. Carpet was not vacuum during room service.

2

Alice

Dec 27, 2025

·

Stayed 5 nights

We've got around 2:30pm and our 2nrooms were not ready aound 7pm. There were around 10 others who also waiting for their room. One of tge 2 rooms wasn't the one we booked. We booked a 2 twin beds and they gave one king bed room to us had to wait another hour and the room service came and split the king out to 2 twins. So the original king bed was a 2 twin beds put together. The room were dirty and small. Carpet was very old. All the bathrooms fixtures were old and outdated. Room service is terrible. Not vacuum during our entire stay eventhough we only request to have room service once every two day. We were sold by the front picture of the hotel when we booked and it is a total disappointed. The hotel front and the location are good. The rest are a one star hotel.

6

CheungHei

Dec 26, 2025

·

Stayed 5 nights

The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.

8

Yin

Nov 22, 2025

·

Stayed 1 night

Location is perfect while the property is a bit outdated

No 282,Huai Hai Road Central, Huangpu District, Shanghai, China

Location

With a stay at Ascott Huai Hai Road Shanghai, you'll be centrally located in Shanghai, within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. This luxury aparthotel is 1.3 mi (2.1 km) from West Nanjing Road and 1.5 mi (2.3 km) from Nanjing Road Shopping District.

Huai Hai Road Shopping District(0.1 miles)

Huaihai Park(0.2 miles)

Xintiandi Style Shopping Centre(0.3 miles)

People's Square(0.4 miles)

Shanghai Museum(0.5 miles)

Fuxing Park(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, self-parking is available on-site for a fee of CNY 160 per day, which includes in/out privileges.

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately CNY 130 per person.

No pets are allowed at this property, including service animals.

Check-in is from 3:00 PM until 6:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, and arrangements should be made at least 72 hours prior to arrival.

Yes, airport shuttle services are available for a fee of CNY 670 for a one-way transfer.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

The property is centrally located in Shanghai, within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. It is 1.3 miles from West Nanjing Road and 1.5 miles from Nanjing Road Shopping District.

Yes, there is an indoor pool available for guests, with access from 9:00 AM to 9:00 PM. Note that the indoor pool is closed on the second Monday of every month.

Children are welcome at the property. One child aged 5 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

The property offers rollaway beds for a fee of CNY 350 per night. Free cribs are available on request. Advance notice is required for both rollaway beds and cribs.

Ascott Huai Hai Road Shanghai

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Property description

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