Is parking available at the property?

Free valet parking is available onsite, and it is an on-site facility.

Is breakfast offered at the hotel?

Breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type and cost of breakfast are not provided.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities. Specific details about rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The property is centrally located in Puerto Vallarta, within a 5-minute drive of the Cruise Ship Terminal and Bay of Banderas. It is approximately 10.9 mi (17.6 km) from Nuevo Vallarta Beach and 1.7 mi (2.8 km) from Malecon.

Does the property have a swimming pool?

Yes, the property features 3 outdoor pools, including a heated pool. Specific operational hours and seasonal availability details are not provided.

Are children allowed at the property?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not allow extra beds or cribs, and no additional guests can be accommodated beyond the standard room occupancy.

Dreams Vallarta Bay Resorts & Spa

Average nightly price at Dreams Vallarta Bay Resorts & Spa - All Inclusive by month, last 12 months (USD)
Month	Average price
January	US$475
February	US$539
March	US$409
April	US$382
May	US$337
June	US$338
July	US$367
August	US$370
September	US$309
October	US$459
November	US$583
December	US$544

What guests think

At Dreams Vallarta Bay Resorts & Spa - All Inclusive, travelers consistently praise the friendly, hard‑working staff and ocean views, while feedback is mixed on food variety, room condition, and the compact, lively setting with weddings and beach vendors.

Persistent timeshare sales pressure and occasionally long, confusing check‑in experiences are common frustrations. Specialty restaurants earn frequent praise, while buffets and room service are often called limited or inconsistent, with some venues closing on certain days and dress codes creating waits or turnaways. Best for travelers seeking an easy all‑inclusive by the ocean more than a quiet atmosphere or polished details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Compact property with several pools and direct beach access, but chairs fill early and the beach is rocky with frequent vendors; some areas or pools were occasionally closed for events or maintenance. Guests mention slow elevators and a lack of AC in some common areas.

Related guest reviews

4

Jordan

13 Oct 2024

·

Stayed 4 nights

Main pool was closed, we were told by staff it wasnt an inconvenience for our trip because we had access to Secrets, well Secrets is adults only. So we were stuck with a kiddy kiddy pool, or an over crowded other pool. We had 2 options for restaurants, even the buffett was only open some evenings, limiting food options. Drinks were subpar, beach was rocky and unswimable. Also, beach is full of salesman. You say no thankyou to the same ones over and over again. Overall, we enjoyed leaving the resort because there was nothing to do while we were there.

8

Maria

24 Jun 2023

·

Stayed 7 nights

The pools needed to be more cleaned.

8

Adrienne

25 Feb 2023

·

Stayed 3 nights

Property is beautiful. A little inconvenient to go between secrets and dreams there’s no through path and you must go to third level to pass between hotels to go down to beach level on adults only side. Food was below average even the Mexican was sub par not authentic

8

Thomas

28 Oct 2024

·

Stayed 5 nights

What we did not like was they close the ocean swim up bars at 6pm. Still light and sun sets for 2 1/2 hrs???? WHY Older property but very still nice. Our "OUR Butler Jose was the BEST ever!!! We stayed in all adult Secrets side! All wait staff excellent. But closing the pool bar so early was a buzz killer for everyone. With such beautiful sunsets, why close so early.

6

Bonnie A

11 Feb 2024

·

Stayed 10 nights

Hard to find pool or beach chairs if you’re not down by 8am.

8

Janine

25 Apr 2023

·

Stayed 4 nights

Nice and good location. However, on event days the hotel takes up ALOT of the pool space and removes chairs. Every annoying because it’s a small space to start with. Also the sand it ruff on the feet, lots of rocks. Water shoes recommended.

8

Misty

18 Mar 2023

·

Stayed 3 nights

The staff were very nice. It seemed like they never say "no". Every question or request I witnessed, they were happy to help. The room was nicer than expected. It was clean and spacious (we were in a premium jr. suite). Room service was great. Wish there had been more kid friendly options on that menu. The restaurants were very good. Many options that were beyond the norm but many also catered well to children. The spa itself was great. Loved the pre-service experience. The massages were more relaxation massages. Maybe I booked the wrong thing for our needs. The pool and beach areas are very crowded. Nice but crowded. I would look out the door at 6am and all the chairs would already be claimed. It was also very hard to find towels. We would stalk the workers to track down beach towels. It's a smaller beach area but all you need. The waves were quite big when we were there. The lifeguard was on top of keeping people safe that shouldn't be in the water. There are many people walking through to sell their crafts but that is part of the charm of Mexico. The resort is close to all of the city action. Great location if you want to explore Puerto Vallarta.

8

Brian

18 Oct 2025

·

Stayed 5 nights

Limited dinning options, no amenities on the beach, constantly approached by vendors on the beach.

8

Yat Fai Alfred

13 Apr 2025

·

Stayed 5 nights

Great location for an all-inclusive, have direct beach access and multiple pools. Good number of restaurants and bars options for families. App to request service is a bit flaky and sometimes requires follow through, but when it works it’s great.

10

Ronald

21 Dec 2024

·

Stayed 7 nights

We liked that it was close to downtown Puerta Vallarta. The size of the property was perfect. Entertainment during the day and evening were great as was the food and service. Everybody was very friendly. The only thing we didn’t like was that the multiple weddings took away space for the paying guests to enjoy the sun tanning beds.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas clean, while others reported mildew odors, maintenance grime, dirty or scummy pools, and occasional pest or housekeeping lapses.

Related guest reviews

6

Jae

15 Nov 2025

·

Stayed 5 nights

Room was not in good condition. Phone and some of the outlets did not work. Sliding doors were off track and couldn’t get them back on. Room and bar service was inconsistent. Some days drinks and coffee were refilled. Other days not refilled. Room was dated and old. The mildew odor when AC was not running was unbearable. You either had to be freezing cold running the AC or have to deal with the odor. Rooms were also not well sound proofed. The music for events and shows went all night.

10

Alberto Chavez

19 Nov 2025

·

Stayed 6 nights

Spotless room, luxury room, great view, great service. We had a Wonderful Time!

6

Rachel

16 Jul 2023

·

Stayed 7 nights

Property could be cleaner. They seem to be missing some key areas such as the public pools and restrooms by the pools. The walkway outside rooms have dead bugs daily. Room service dishes were left in the hallways for days. This isn’t what I expected for the money spent

4

Thuy

8 Jul 2023

·

Stayed 5 nights

The rooms were very dirty and you had to call the desk to send someone to clean the room daily. The pool is very dirty. Food was not good. Overall would not recommend.

4

Lu

29 Aug 2025

·

Stayed 7 nights

The staff is nice but the pool is dirty full of bugs and bees. Especially the big pool. My kids refuse to go into it. The room has a very strong moldy smell. And we got allergy and sick. So we leave the hotel and change to a different one. The front desk refuse to refund us for the days we are not going to stay. Which is not helpful at all. I submitted a review through the hotel’s parent company’s website and then they get the partial refund to us. Besides this. The kids club is great and staff beside the front desk are all great too.

6

Myra

16 Nov 2025

·

Stayed 6 nights

We had several inconveniences with our room and had to change rooms. Baby roaches in the bathroom, had to call daily to replenish fridge or coffee, lock to adjoining door on our side was broken and didn't lock which meant strangers next door could have entered our room anytime. Wish we could have got our money back. But their food at all restaurants was amazing as was their servers. Welcome greeters with towel and drink was refreshing staff was great.

2

Jesus Eduardo

28 Oct 2024

·

Stayed 4 nights

Everything was great until I got my room it was dirty like if the last person just checked out

4

Arturo

16 Jun 2024

·

Stayed 5 nights

Amenities not described properly and the concierge did not communicate some how to’s like service light that was left on. Upper sales team for Universal Vacation Group was rude and pushy when we turned down their sales pitch to become members. After we declined to join our room was not cleaned for 2 days. Food was terrible across all restaurants. Pool had giant floor damage that we stepped in/on. Several broken/ missing floor tiles in hotel and loose hand rails through out

4

LISA

30 Apr 2024

·

Stayed 3 nights

The room smelled like mildew. After one minute in the shower it was backing up and about to over flow. There were no blackout curtains. Most of the staff was great!!!

10

Dyan

15 May 2023

·

Stayed 8 nights

The property was beautiful, safe and clean, staff were friendly, the food was great, the in room espresso was fantastic ! The swim up bar pool was really dirty to the point that we switched pools, some parts of the property are getting a little weathered and worn, disappointed that restaurants were closed, had to call every night to get the in room coffee refilled. Overall, enjoyed our stay!

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AI-generated summary based on recent guest reviews

Rooms

Rooms often have spacious layouts and excellent ocean views, but many feel dated and report maintenance issues (AC, doors, outlets) and significant noise from music, events, or poor soundproofing.

Related guest reviews

6

Jae

15 Nov 2025

·

Stayed 5 nights

Room was not in good condition. Phone and some of the outlets did not work. Sliding doors were off track and couldn’t get them back on. Room and bar service was inconsistent. Some days drinks and coffee were refilled. Other days not refilled. Room was dated and old. The mildew odor when AC was not running was unbearable. You either had to be freezing cold running the AC or have to deal with the odor. Rooms were also not well sound proofed. The music for events and shows went all night.

8

Kylie

19 Jan 2025

·

Stayed 7 nights

This is our second stay at this resort & I would have to say whilst the resort is still very nice it feels a little run down for the price of staying here. We had a junior swim out suite suite & the first room we were given had a faulty sliding door that could not be secured (& looked like it had been like that for some time) & the spa bath inside the room was also broken. The pool temperature was quite cold & hence rarely used. Our mini bar was filled on the day we arrived & only then again on the day before we checked out (we stayed 7 nights) & the food in the restaurants (apart from the food at the Buffet) was pretty disappointing. On the positive side, we had great service from lots of the staff & the NYE event put on by the resort was outstanding.

10

Donald G

23 Oct 2024

·

Stayed 5 nights

Our room was next to another facilities air conditioning vents which was very loud

4

Selena Elizabeth

23 Jan 2024

·

Stayed 5 nights

Rooms in desperate need of maintenance and updating, new construction tower being built next door constant noise and racket from 8am to 9pm. Location on beach is good quick Uber to Malecón or romantic zone, that would be the highlight of this hotel. Had to call housekeeping numerous times for water/ beer refills as they don’t come every day. Patio door and air conditioning broken. Was offered to move to a second floor room, but we had booked a swim out suite, so didn’t want to down grade. Overall not what is expected from dreams and we’ve stayed at many.

8

Troy Dean

9 Oct 2023

·

Stayed 5 nights

The property was very pretty. Pool areas were nice. The common areas where the evening entertainment took place was covered but open air. The evenings were very hot and muggy. Each night we went to our rooms pretty hot and sweaty. The air conditioning in the rooms however was great. The room had a few issues that were fixed quickly. No stopper in the bathtub, no TV remote, door lock stopped working due to a bad battery.

8

Nayda Alejandra

1 Jul 2024

·

Stayed 2 nights

Un poco viejo el hotel y las instalaciones, mucho mejor el de punta mita

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10

Alberto Chavez

19 Nov 2025

·

Stayed 6 nights

Spotless room, luxury room, great view, great service. We had a Wonderful Time!

8

Judy

9 Nov 2025

·

Stayed 7 nights

Yes room was awesome. Toilet paper smelled good too

10

Catherine Lynn

6 Dec 2024

·

Stayed 4 nights

Our air conditioning went on and off unpredictably. I asked for a maintenance person to visit. When he did, the A/C was working and he left. Thank goodness for the fan. Room 1760.

8

Steven

27 Jan 2024

·

Stayed 3 nights

Overall, a very enjoyable stay at this hotel. Clean, great poolside service, great views, lovely rooms. However, there were a few areas for improvement which meant I couldn't rate it a maximum 5 stars. The Wifi is pretty poor around the pool area - that should be fixed. Reservations for dinners should be online and not in person - felt a hassle to coordinate. The breakfast selection felt the same each day - try switching it up a bit. Also, I don't understand why you don't leave bacon out for guests. I had to ask a staff member to get it for me each morning. You could also benefit from a standalone bar area. Having it in the lobby area doesn't work very well.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and attentive across the resort, with standout pool staff and butlers. However, many guests report persistent timeshare sales pressure, occasional slow or unhelpful front‑desk experiences, and delays with check‑in or room service.

Related guest reviews

8

Stephanie

23 Oct 2024

·

Stayed 4 nights

The check in process was very long.

10

Kelli

22 Sept 2025

·

Stayed 5 nights

Extremely friendly staff. Beware of the timeshare they’ll try to sell you as soon as you walk in.

4

Steven

27 Jan 2025

·

Stayed 3 nights

When I got to the hotel I needed to add a second person to the room. They gouged me on the price and only agreed to a refund after two days worth of negotiating. The receipt they wrote out had the wrong persons name on it and I didn’t think anything of it but then when I tried to get a print out of the charges at checkout they refused and said a receipt would come via Expedia (it didn’t and I still haven’t gotten the refund on my credit card). I told the concierge “no thank you” when he tried to talk to me about “extras” at the hotel. He got so mad that he chased me through the hotel and demanded my name and room number. They staff all take your food and drinks that you’re still working on without asking. The place is pretty but I’d never stay there again.

10

Thomas

21 Feb 2025

·

Stayed 6 nights

I think our butler Noemi was not only attentive to our every whim but went out of her way to ensure we enjoyed every minute . She was the readin out stay was so exceptional and why we will come back over and over

8

Nadine

25 Nov 2024

·

Stayed 1 night

Upside: Overall good hotel and restaurants. The Asian restaurant and Carnival buffet was very good. The 3rd floor lobby bar and hang out area was very nice. Down sides: room service, pool food and drinks were mediocre. At check in they try to rope you into a time share so BEWARE. Very pushy and not ok as we paid over $650 a night and didn’t want to get hustled upon arrival. Also the pool area felt like a cruise ship. Can’t sit on the beach front chairs as vendors harrass constantly. Looked like majority of people were over 50 or had small children. DJ was way too loud and most of the music genre not appropriate for the overall age of guests. They did change genres part of the day but hard relax with the music blaring. Room was nice and clean but the smell of the cleaning solution was overwhelming. Had to leave the slider open all night to keep the smell down and keep fresh air circulating.

8

Kelsey Anne

15 Nov 2025

·

Stayed 7 nights

Staff excellent

8

Guillermo

18 Sept 2024

·

Stayed 7 nights

Majority of the staff was awesome. The concierges were a little pushy to do the presentations for my liking. They advised it would only take 1.5 hours. Once we were there, two hours in, I told them I didn’t think their discount program was the right fit for us they kept pushing and followed up by a manager (Alex). In my opinion it’s unprofessional for a manager to get up the table without properly dismount himself, just because he didn’t get what he wanted. then they brought another lady to speak to us. At that point I was frustrated because we had plans and I kept telling them this was not the right fit and at the end they seem upset. Which gave me a bad taste in my mouth. I do want to say Fernanda and David from the buffet restaurant were super awesome with us! Kudos to them. Made us feel welcome at all times.

4

Arturo

16 Jun 2024

·

Stayed 5 nights

Amenities not described properly and the concierge did not communicate some how to’s like service light that was left on. Upper sales team for Universal Vacation Group was rude and pushy when we turned down their sales pitch to become members. After we declined to join our room was not cleaned for 2 days. Food was terrible across all restaurants. Pool had giant floor damage that we stepped in/on. Several broken/ missing floor tiles in hotel and loose hand rails through out

10

Bianca

9 Feb 2024

·

Stayed 2 nights

Amazing place we will be going again soon. Had a butler named Ricardo the best ever!!

10

Samantha

30 Nov 2025

·

Stayed 2 nights

Food and drinks were amazing, staff were super friendly, and everything was taken care of.

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AI-generated summary based on recent guest reviews

Location

Convenient location near downtown and the airport with scenic ocean views and a secure, gated feel. The beach is rocky with strong waves and frequent vendors.

Related guest reviews

10

Max

1 Jun 2023

·

Stayed 2 nights

Great location right next to the beach. Staff, room service, cooks, servers all were great i will definitely be back sooner than later

8

Simon

13 Jan 2025

·

Great hotel, would highly recommend. All inclusive was amazing, all restaurants had great food. Great margaritas! Location is ideal for Puerto Vallarta. Great staff.

8

Daniela

15 Jun 2025

·

Stayed 7 nights

Food was good, staff was friendly, close to downtown area, a little older hotel but clean.

8

Octavian

8 May 2024

·

Stayed 7 nights

I didn’t like the beech couldn’t get into the water too much debris and rocks very disappointing I’m a beech person not a poolside I have a pool at home

8

Donna

3 May 2023

·

Stayed 4 nights

Beautiful hotel, great ocean view room. Beach has lots of rocks so hard to walk along the beach. Staff were excellent.

8

Yat Fai Alfred

13 Apr 2025

·

Stayed 5 nights

Great location for an all-inclusive, have direct beach access and multiple pools. Good number of restaurants and bars options for families. App to request service is a bit flaky and sometimes requires follow through, but when it works it’s great.

10

Ronald

21 Dec 2024

·

Stayed 7 nights

We liked that it was close to downtown Puerta Vallarta. The size of the property was perfect. Entertainment during the day and evening were great as was the food and service. Everybody was very friendly. The only thing we didn’t like was that the multiple weddings took away space for the paying guests to enjoy the sun tanning beds.

8

Gilbert

8 Jun 2023

·

Stayed 5 nights

This was a great property to stay at for the first time in PV . Intimate and beautiful. Very easily accessible to downtown and the beach.

8

Julia

6 Jan 2025

·

Stayed 4 nights

Good location. Excellent staff

8

GERALD

23 Feb 2023

·

Stayed 7 nights

Beautiful views, watch whales from balcony in February, Close to town and activites.

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AI-generated summary based on recent guest reviews

Dining

Dining gets strong praise for several specialty restaurants, but many reviews cite limited or repetitive buffets, occasional venue closures, long waits, dress codes, and room‑service delays; drinks can taste watered‑down or overly sweet.

Related guest reviews

4

jarrod

6 Jan 2025

·

Stayed 6 nights

Everything was great except the restaurants. Food was below average. Our best meals were outside of the resort.

8

Jacob

1 May 2024

·

Stayed 3 nights

The hotel itself was nice but the all inclusive was lackluster. Almost an hour to get a very limited room service menu delivery. Food options very limited overall. Spa was nice but service there felt like they were novices.

8

Monica

28 Feb 2025

·

Stayed 4 nights

Food could have been better. Buffet at lunchtime was awful. Buffet breakfast was good. Some restaraunts did not open until 1800 and some are closed on Tuesdays.

8

Sheila

15 Apr 2025

·

Stayed 5 nights

Overall was a pleasant stay. Food options for lunch were not optimal. Buffet was very limited for breakfast and lunch. Probably the most limited food options I have ever encountered at a Mexico all inclusive. But the staff were fantastic and the resort was clean.

6

Zahar

29 Jan 2025

·

Stayed 3 nights

Food was mediocre

8

Appollonia

19 Feb 2025

·

Stayed 3 nights

The property is nice. A lot of the restaurants are closed during the week. The staff was friendly and helpful

10

Kellee

29 Aug 2025

·

Stayed 4 nights

what I did not like was the two restaurants that I wanted to eat were adult only my son is almost 12 and enjoys fine dining. We were not able to experience other than that. Everything else was good.

10

Samantha

30 Nov 2025

·

Stayed 2 nights

Food and drinks were amazing, staff were super friendly, and everything was taken care of.

8

Patrick

24 Oct 2025

·

Stayed 4 nights

Overall a great option. He beach can be a little rough and the water a little dirty but not the properties fault. Good options were solid. Especially the Italian and Japanese restaurants. Breakfast buffet could have been a bit better. Staff was great and the views were amazing.

8

Rene

2 Jan 2024

·

I did not like that there was dress code to eat at the Italian restaurant. I paid for all inclusive stay and was turned away for not having certain clothing to eat. Disappointing

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $570
8 $322	9 $329	10 $326	11 $372	12 $400	13 $428	14 $427
15 $345	16 $329	17 $313	18 $375	19 $393	20 $392	21 $392
22 $384	23 $375	24 $376	25 $376	26 $393	27 $409	28 $410
29 $343	30 $338

Su	Mo	Tu	We	Th	Fr	Sa
		1 $331	2 $330	3 $346	4 $354	5 $403
6 $374	7 $367	8 $367	9 $366	10 $384	11 $403	12 $384
13 $333	14 $332	15 $333	16 $358	17 $367	18 $385	19 $387
20 $367	21 $558	22 $560	23 $573	24 $600	25 $604	26 $626
27 $805	28 $649	29 $648	30 $644	31 $845

Dreams Vallarta Bay Resorts & Spa - All Inclusive

Prices for Dreams Vallarta Bay Resorts & Spa - All Inclusive

Monthly average prices

About this property

Location

Room options

Preferred Club Junior Suite Ocean View, 1 King Bed

Preferred Club Master Suite Ocean Front Swim Out

Club Suite Swimout 1 King Bed (Master)

Preferred Club Junior Suite Garden View, 1 King Bed

Junior Suite Swimout 1 King Bed

Junior Suite Ocean View, 2 Double Beds

Preferred Club Master Suite Tropical View Swim Out

Preferred Club Master Suite Oceanfront

Preferred Club Junior Suite Swim Out, 1 King Bed

Junior Suite Swimout 2 Double Beds

Junior Suite Garden View King

Junior Suite Ocean View, 1 King Bed

Preferred Club Junior Suite Ocean View, 2 Double Beds

Preferred Club Master Suite Partial Ocean View

Preferred Club Junior Suite Garden View, 2 Double Beds

Preferred Club Junior Suite Swim Out, 2 Double Beds

Guest reviews of Dreams Vallarta Bay Resorts & Spa - All Inclusive

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Dreams Vallarta Bay Resorts & Spa - All Inclusive

Prices for upcoming dates