Name: Harrah's Kansas City Hotel & Casino - A Caesars Rewards Destination
Address: 1 Riverboat Drive, North Kansas City, Kansas City, Missouri, United States of America, Kansas City, Missouri, US
Price range: US$41–US$508 per night
Rating: 7.03

What guests think

At Harrah's Kansas City, A Caesars Destination, guests describe a mixed stay: convenient for the casino and events, but aging rooms—especially in the Kansas City Tower—variable cleanliness, noticeable smoke in common areas, and limited late-night dining undermine otherwise friendly service.

Some reviewers praise the newer Las Vegas Tower rooms as spacious and comfortable with large soaking tubs, and many find the location handy off I‑35 and for concerts at the Voodoo Lounge. Service is frequently courteous, though housekeeping is by request and a few report slow responses or billing and check-in frustrations, plus added fees for parking or a resort package. Expect a convenient casino stay with on-site entertainment but uneven room quality and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site casino and the Voodoo Lounge are convenient, but amenities feel limited; some mention no pool or spa, and parking, Wi‑Fi, or resort fees may apply. Non-smoking gaming areas are small, and smoke is noticeable in common spaces.

Related guest reviews

10

Darrell L

22 Feb 2024

·

Stayed 1 night

We stayed in the newly renovated Las Vegas towers. Rooms were large, new looking, clean and quiet. Parking was convenient, but did not appreciate having to pay extra money for WIFI and parking security in an open lot. That was on top of room price and normal addons. The casino was very tight.

8

Maribel

21 Jul 2024

·

Stayed 2 nights

Needs a spa and pool either on premises or next too.

4

Robyn

8 Oct 2024

·

Stayed 3 nights

Ramseys was amazing good and Voodoo Lounge was awesome but having no pool & smoking in a casino was shocking

8

Jeff

1 Jul 2025

·

Stayed 1 night

It's nice having food and entertainment on hand.

10

Luis

4 Oct 2025

·

Stayed 1 night

Went to a concert in the Voodoo lounge, extremely convenient for the event to be within the premises.

8

Andrew

9 May 2024

·

Stayed 1 night

Newly renovated, clean rooms. Free parking. They do charge a resort fee upon checking.

10

CHARLOTTE

6 Sept 2025

·

Stayed 1 night

Every single person we encountered was so nice, happy and helpful. It was refreshing to see so many employees who seemed happy to be at work and happy to help their customers. There was a large security presence. Not sure why…maybe due to past incidents or maybe just to make sure there were no incidents. Either way, we felt safe. We ate at two of the restaurants there and the food was good at both places (Brew Brothers and Royal Noodle Bar). We attended a concert at the VooDoo lounge and gambled some. We had a great time! The only negative is the rooms are not well sound proofed. I recommend ear plugs for a good nights sleep.

6

Erica

12 Oct 2023

·

Stayed 1 night

This is a place I expected would be really nice for the price I paid, however it needs updated, there was one restaurant open at 10:00 ( this is a casino, people are up late and the noodle bar was the only thing open) The casino is very dated and has older machines, the non smoke room they advertise had about 50 machines and they were mostly the older ones with a few new ones. I would not stay here again honestly. I was very disappointed

10

Kari

25 Aug 2025

·

Stayed 1 night

Clean property and rooms. Great water pressure. Parking lot for semi truck, just wish we didn't have to pay $15 parking fee since we got a hotel room.

6

Alex

27 Apr 2024

·

Stayed 1 night

Went to play poker. Poker room is downstairs and smoking. Not really anyone playing. Tried the table games.. again smoking section. Couldn't handle it. Went upstairs to non smoking. Slots only and since it was upstairs from the smoking it still reeked. This casino caters to smokers. If you are a non smoker do not go here. The rooms were clean but in need of maintenance. The plug for my coffee maker was falling out of the wall.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: some rooms arrive clean, while many mention stained carpets, dust, or grime and mold in bathrooms, plus occasional lingering odors. Housekeeping is not automatic and requests can be slow.

Related guest reviews

4

Steven

27 Mar 2024

·

Stayed 1 night

The room had been inadequately cleaned. There were dirty socks under bathroom counter from a previous occupant. Building is dayed and not terribly well maintained.

4

Kevin

21 Aug 2023

·

Stayed 2 nights

Both rooms were dirty and in need of an update. We found marinara sauce hardened on the ottoman. Dirty laundry behind night stand floors not vacuumed very well.

4

Marianne

29 Apr 2025

·

Stayed 2 nights

The hotel room was not clean the tv unit was co weed in pink sticky stuff and the carpet had sticky stuff stuck to it so had to keep shoes on , the toilet wasn't clean , and I tripped on the duck tape that was all over the casino carpet A very dated hotel and not clean

2

Kiara

19 Apr 2025

·

Stayed 1 night

Room was not worth the money. Very dirty and outdated. Carpets werent vaccumed walls were disgusting.

8

Matthew

1 Apr 2025

·

Stayed 2 nights

Would have given ot 5 starts if it wasnt for the pubes in the tub and the nail clippings in the room

6

Tomomi

10 May 2025

·

Stayed 2 nights

The hotel is old and felt not very clean. The bed sheets were not fitted to the mattress and the pillows were not comfortable.

8

Kelly

11 Jul 2025

·

Stayed 1 night

The property is getting dated...the carpet in my room needed to be re-stretched and secured...it was wavy. The room was clean but he toilet would have benefitted from an additional scrub. The staff was friendly and helpful

2

Joanna

27 Mar 2024

·

Stayed 1 night

The pictures are deceiving it shows us a beautiful clean nice hotel and room with nice views and it was the opposite.. very old and dirty no microwave fridge broken our view was a dirty pipe that’s broken on the roof… the staff was nice but I won’t come back to stay here

4

Deborah

1 Feb 2025

·

Stayed 1 night

Room was dirty. There was trash in the trash cans and dirt under bathroom sink floor corner. Bed was questionable if sheets were fresh.

4

Marissa

17 Aug 2025

·

Stayed 1 night

The lady who checked me in was either having a bad or hated working there. Unfriendly and seemed annoyed when I asked which elevators it was. The bathroom was gross. The shower had black mold in the corner. Wish I had taken a picture of it. The rack in the shower had hair on it. There was fingernail clippings on the floor behind the toilet. The counter was covered in dust. The bathroom door was filthy. The king bed was uncomfortable. The Ac worked better in the hallways then it did in our room. Sewer smell throughout the walkway to the casino.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room quality varies by tower: the Las Vegas Tower offers newer, spacious rooms with large tubs, while Kansas City Tower rooms feel dated with worn carpets, poor lighting, small or hard beds, and occasional HVAC issues or noise.

Related guest reviews

8

Kimmie

29 Aug 2025

·

Stayed 1 night

We were assigned room in KC tower. it’s older and getting kind of run down. Bed was comfortable though and amenities in room standard. . If can get room in Las Vegas tower that is a newer section. The food choices are limited to a noodle place, steak house and a short order place. I’d have a choice, I’d choose Ameristar over Harrahs though for food, casino and overall experience

10

Donald

10 Sept 2025

·

Stayed 1 night

The hotel rooms are becoming dated, paint peeling, wall paper peeling, warm hallways

6

Tiffiney

14 Nov 2024

·

Stayed 1 night

We stayed in a king premium room for one night. The hallway leading to our room was lined with other room doors and many of them had visible damage with scuffed paint and damaged trim. Our room itself had chipped door frames, scuffed furniture, torn fabric on the chair, and broken glass in one of the picture frames. There were also burn marks and holes in the wallpaper. Everything about the hotel looked tired and worn, the pictures online were clearly from when it was new not recent. There was a fine layer of dust on the lamps and one of the lamps was not functional. It was not what we had expected from a Caesars property.

8

James

12 Oct 2025

·

Stayed 2 nights

For a disabled person, it really sucks to have to go all the way to the lobby, every time I wanted to heat something up. No, microwaves in rooms that's a first for me. One chair either sit on the bed or stand with my wife. Ask for a chair desk chair even nobody responded?

6

Scharlene

27 Aug 2025

·

Stayed 2 nights

For those considering staying at this property and sharing beds, please note that I'm giving this property 3 stars because the beds were smaller than what I usually see in hotels as "double beds" and to top it off, the beds were uncomfortable. It was a struggle for 2 average sized people to fit in one bed so if overweight, it could be a challenge. Also, I had to call twice in one day (at approx. 9am and then again at approx. 4pm) to get more towels putting us at risk of not being able to shower prior to a dinner event. Needless to say, I won't be staying at this property again.

10

Evan

13 Jun 2025

·

Stayed 2 nights

Stay in the Las Vegas Tower! I don’t know what the other one is like but the room are clean comfortable, and huge! Very pleased with them!

8

Tracey

26 Sept 2025

·

Stayed 1 night

The room needs updated and deep cleaned. Scuff marks on the walls and the air conditioning did NOT keep the room cool at all. TV unusually small. The dresser was rough looking. The refrigerator was just as rough looking so much so we kept our drinks in our cooler bag. The cutains did not completely close either so black out ? Not close.

10

CHARLOTTE

6 Sept 2025

·

Stayed 1 night

Every single person we encountered was so nice, happy and helpful. It was refreshing to see so many employees who seemed happy to be at work and happy to help their customers. There was a large security presence. Not sure why…maybe due to past incidents or maybe just to make sure there were no incidents. Either way, we felt safe. We ate at two of the restaurants there and the food was good at both places (Brew Brothers and Royal Noodle Bar). We attended a concert at the VooDoo lounge and gambled some. We had a great time! The only negative is the rooms are not well sound proofed. I recommend ear plugs for a good nights sleep.

8

John

2 Oct 2025

·

Stayed 1 night

I had to keep bumping the thermostat to keep the room cool. Everything else was fine.

8

Mike

31 Jan 2024

·

Stayed 1 night

Stay was nice but rooms could use some updating. The carpet in our room was in poor condition. It was wrinkled

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests report friendly, helpful staff, but others cite rude encounters, slow responses for towels or maintenance, and check-in or billing frustrations. Housekeeping is by request.

Related guest reviews

10

Amanda

22 Jun 2025

·

Stayed 1 night

The front desk supervisor was very kind

4

Amy

30 Jul 2025

·

Stayed 2 nights

What should have been a great stay turned disappointing quickly. My wife had booked a room early in the week, but never received a confirmation. As we were driving in, she went and booked again, to make sure we’d have a room. When we checked in, she explained that we may have 2 reservations. They checked and said no, only 1. We checked in and then on our way to dinner later, checked again with the front desk and they assured us we had only one reservation. The next day, lo and behold, we were charged for both reservations. When we contacted Expedia, they said they checked and Harrahs said they had to charge for the second reservation (Expedia), since we didn’t cancel in time. This will be our last stay with Harrahs. We clearly showed for our reservation, they assured us at the desk they wouldn’t and did nothing to resolve our issue.

6

Scharlene

27 Aug 2025

·

Stayed 2 nights

For those considering staying at this property and sharing beds, please note that I'm giving this property 3 stars because the beds were smaller than what I usually see in hotels as "double beds" and to top it off, the beds were uncomfortable. It was a struggle for 2 average sized people to fit in one bed so if overweight, it could be a challenge. Also, I had to call twice in one day (at approx. 9am and then again at approx. 4pm) to get more towels putting us at risk of not being able to shower prior to a dinner event. Needless to say, I won't be staying at this property again.

8

Tom

24 Mar 2024

·

Stayed 3 nights

No daily room service supposed to call desk for supplies. Very poor return of phone inquiries. Still waiting on return phone call three days after checking out.

4

SUSAN

2 Apr 2023

·

Stayed 4 nights

There is Nothing near this hotel… NOTHING!!!! Staff was super nice. But they should have told us we will not clean ur room… Covid???

10

CHARLOTTE

6 Sept 2025

·

Stayed 1 night

Every single person we encountered was so nice, happy and helpful. It was refreshing to see so many employees who seemed happy to be at work and happy to help their customers. There was a large security presence. Not sure why…maybe due to past incidents or maybe just to make sure there were no incidents. Either way, we felt safe. We ate at two of the restaurants there and the food was good at both places (Brew Brothers and Royal Noodle Bar). We attended a concert at the VooDoo lounge and gambled some. We had a great time! The only negative is the rooms are not well sound proofed. I recommend ear plugs for a good nights sleep.

10

Bryan

30 Aug 2025

·

Stayed 1 night

Asked for a fan and had one delivered in less than 10 mins

8

KATHY

13 Jul 2025

·

Stayed 2 nights

I did not like that no one told me at checkin that additional on property taxes would be charged per day. I have never had that before when booking with travelocity. The bellhop person was not helpful... we asked for a chart and he walked away as we struggled with loading.

8

Mary

26 Jul 2025

·

Stayed 1 night

Over all it was a nice Hotel with great staff

2

Robert

11 Aug 2024

·

Stayed 5 nights

Floor I was on had random people knocking on doors and waking us at all hours of the morning... front desk was no help. Checked out a couple of days early due to an emergency back home and notified the front desk, where I was advised to contact booking agency of room to complete rembursement but on there end everything was accepted. Fast forward a week later and after multiple attempts to reconcile with Harrah's the manager was never returned any contact request regarding this matter.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Generally convenient off I‑35 and for events at the Voodoo Lounge or nearby venues; several appreciate the quiet, secluded setting. A few note there’s little within walking distance.

Related guest reviews

10

Axl

26 Aug 2025

·

Stayed 1 night

Safe secluded location outside of the city.

10

Tashia

13 May 2024

·

Stayed 3 nights

I like the casino being right next door and restaurants and downtown Kansas City was close by.

8

Linda

15 Jan 2023

·

Stayed 19,368 nights

Love the close proximity to NKC hospital

8

chris

26 May 2024

·

Stayed 1 night

Hotel was nice for a reasonable price and close to the music venue I was going to.

6

Christina

8 Aug 2025

·

Stayed 1 night

Great location!

10

Luis

4 Oct 2025

·

Stayed 1 night

Went to a concert in the Voodoo lounge, extremely convenient for the event to be within the premises.

4

SUSAN

2 Apr 2023

·

Stayed 4 nights

There is Nothing near this hotel… NOTHING!!!! Staff was super nice. But they should have told us we will not clean ur room… Covid???

10

Kelly

24 May 2024

·

Stayed 1 night

The property itself is beautiful. The room does need renovating but it served its purpose. The waitstaff in Winning Streaks were very nice and helpful. The food prices could be lower for what you get.

6

Teresa

19 May 2025

·

Stayed 2 nights

Room was a little rough. Holes in the walls, shower head only worked at full blast, and the lighting throughout the room flickered on and off the whole time. Hotel location was nice and off by itself away from downtown, but not too far to be a pain. Casino was nice too.

10

Michael

8 Oct 2025

·

Stayed 1 night

Right off of 35 and reasonable with entertainment.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food earns praise at select outlets, but options are limited, with early closures, sparse breakfast choices, and no true room service; prices can feel high. Late-night choices often narrow to the noodle bar.

Related guest reviews

8

Kimmie

29 Aug 2025

·

Stayed 1 night

We were assigned room in KC tower. it’s older and getting kind of run down. Bed was comfortable though and amenities in room standard. . If can get room in Las Vegas tower that is a newer section. The food choices are limited to a noodle place, steak house and a short order place. I’d have a choice, I’d choose Ameristar over Harrahs though for food, casino and overall experience

10

Teresa

7 Jul 2023

·

Stayed 1 night

Gordon Ramsay’s restaurant was excellent. All staff members are friendly and helpful!

4

James

1 Nov 2025

·

Stayed 3 nights

Our stay would have been a lot better if our room didn’t reek so bad of cigarette smoke. We would never return to this hotel for this reason and because the food we ordered from the burger place was sooo bad, plus they only have the full menu until 5pm then it becomes a “late night” limited menu.

6

Rachel

28 Jan 2025

·

Stayed 2 nights

There's barely any food options and no room service.

8

Joshua

10 Apr 2024

·

Stayed 1 night

Casino was fun! The room was clean, but seem like they could do some maintenance with paint, and some other things that looked a little rundown, especially in the Kansas City tower. All in all, we had a good time and won money.😉 none of the restaurants open before 11 AM so if you’re looking to wake up and have breakfast on the earlier side, there won’t be any options.

4

Lynard

22 Aug 2024

·

Stayed 1 night

They advertised room service. There is no room service. Ordered queso dip appetizer to my room. Waited 1.5 hours for it just to be told I had to come down from my room, walk all thecway to restaurant and retrieve food myself. Same with the rest of my dinner. Front desk continually gave me a run around instead of just telling me the restaurant had issues with my order. What a mess, I will never return to this establishment.

4

leo

21 Sept 2023

·

Stayed 1 night

One restaurant open with greasy food. Place smiled of smoke, pillows small and lumpy. Poor lighting in the bedroom. Poor checkin service. The person was more interested in some Teams Meeting that was taking place than properly checking me in. I stayed here for the chance to eat at Gordon Ramsey, instead was stuck with greasy bar food, that was lacking in substance. Small gaming floor with few machines available that worked Will never stay here again.

10

CHARLOTTE

6 Sept 2025

·

Stayed 1 night

Every single person we encountered was so nice, happy and helpful. It was refreshing to see so many employees who seemed happy to be at work and happy to help their customers. There was a large security presence. Not sure why…maybe due to past incidents or maybe just to make sure there were no incidents. Either way, we felt safe. We ate at two of the restaurants there and the food was good at both places (Brew Brothers and Royal Noodle Bar). We attended a concert at the VooDoo lounge and gambled some. We had a great time! The only negative is the rooms are not well sound proofed. I recommend ear plugs for a good nights sleep.

10

Angela

18 Sept 2024

·

Stayed 1 night

The room was clean and comfortable but are showing some signs of wear. The check-in was easy and good service. Area outside of front door very dirty. Most of the dining facilities were closed due to remodeling so we were unable to eat at the Casino.

10

Sergejs

14 Aug 2025

·

Stayed 1 night

Nothing to eat after 10pm other than noodles. Bed and pillows are very comfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$92
February	US$109
March	US$421
April	US$125
May	US$181
June	US$157
July	US$149
August	US$105
September	US$125
October	US$145
November	US$113
December	US$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $242	19 $429
20 $90	21 $41	22 $105	23 $97	24 $91	25 $472	26 $508
27 $91	28 $92	29 $92	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $294	3 $383
4 $91	5 $92	6 $92	7 $91	8 $92	9 $181	10 $205
11 $92	12 $92	13 $91	14 $92	15 $92	16 $181	17 $344
18 $281	19 $83	20 $83	21 $83	22 $83	23 $177	24 $177
25 $83	26 $83	27 $82	28 $83	29 $83	30 $137	31 $137

Harrah's Kansas City Hotel & Casino - A Caesars Rewards Destination

Prices for Harrah's Kansas City Hotel & Casino - A Caesars Rewards Destination

Monthly average prices

About this property

Location

Room options

Las Vegas Premium, 1 King, with Desk

Las Vegas Premium Room 2 Doubles

Las Vegas Premium Room King

Room Type Assigned on Arrival

Kansas City Luxury, 2 Queens

Kansas City Luxury Room, 1 King

Guest reviews of Harrah's Kansas City Hotel & Casino - A Caesars Rewards Destination

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Harrah's Kansas City Hotel & Casino - A Caesars Rewards Destination

Considering this hotel for your Kansas City trip?

Prices for upcoming dates