Name: Oaks Mackay Rivermarque Hotel
Address: 55-63 River Street, City Centre, Mackay, Queensland, Australia, Mackay, Mackay Regional, Australia
Rating: 8.13

Guest reviews

8.1

Very good

Based on 1,148 verified reviews

Who stays here?

Business

39%

Couple

32%

Family

18%

Group

5%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Oaks Mackay Rivermarque Hotel, guests frequently highlight friendly service, generally clean, comfortable and spacious rooms, and a convenient location near shopping and eateries, with many appreciating secure on site parking for an easy, practical base in Mackay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Margaret

Apr 5, 2026

·

Stayed 2 nights

Easy check in, helpful staff, clean room and central to amenities.

8

Steve

Jan 17, 2026

·

Stayed 1 night

Spacious well fitted out two bed apartment. Excellent breakfast and friendly staff. Easy to walk a few blocks to restaurants and riverside walk.

10

Emily

Dec 22, 2025

·

Stayed 1 night

Clean, secure - great stay for families. Thank you to the lovely lady at reception who was very helpful. The cafe downstairs - delish breakfast!

10

Alison

Dec 22, 2025

·

Stayed 1 night

Fantastic, stay welcoming Staff. Beautiful clean comfortable safe rooms.

8

Helen

Dec 11, 2025

·

Stayed 1 night

Room was clean, staff friendly & helpful

55-63 River Street, City Centre, Mackay, Queensland, Australia

Location

With a stay at Oaks Mackay Rivermarque Hotel in Mackay (City Centre), you'll be within a 5-minute walk of Bluewater Lagoon and Caneland Central. This hotel is 0.4 mi (0.7 km) from Artspace Mackay and 0.5 mi (0.8 km) from Jubilee Park.

Bluewater Lagoon(0.2 miles)

Caneland Central(0.2 miles)

Artspace Mackay(0.4 miles)

Jubilee Park(0.5 miles)

Mackay Enertainment and Convention Centre(0.6 miles)

Ken Burgess Orchid House(1.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 22:30

Before 10:00

Security deposit

AUD 1 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of AUD 5.00 per day. Parking height restrictions apply.

Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee, approximately AUD 25 to 30 for adults and AUD 10 to 20 for children.

Check-in is from 2:00 PM to 10:30 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features elevators and step-free entrances, ensuring wheelchair accessibility in public areas and rooms. Accessible parking is also available.

The hotel is situated in Mackay's City Centre, within a 5-minute walk of Bluewater Lagoon and Caneland Central. It is approximately 0.4 miles from Artspace Mackay and 0.5 miles from Jubilee Park.

Yes, there is an outdoor swimming pool available for guests. The operational hours are not specified, but it is a seasonal facility.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Cribs are available for a fee of AUD 20 per night, and rollaway beds can be requested for AUD 65 per night. Advance request or confirmation may be required for both.

Oaks Mackay Rivermarque Hotel

Amenities

Property description

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