Prince Smart Inn Kyoto Sanjo

Our stay at Prince Smart Inn was amazing, the room was spacious enough for 2 people and the laundry facilities were easy to use and very tidy. The best of all was the staff, they would greet us with a friendly smile and were very helpful when we needed something. Would highly recommend this hotel. I’m looking forward to my next stay here. I normally don’t leave reviews after my stays, but my experience with this hotel has made me leave one. Thank you for your friendly hospitality.

Everything was great but the washing machines in the guest laundry need to be deep cleaned more frequently.

(+) Convenient location to many attractions. Clean and modern rooms. Excellent showers with strong water pressure and multiple showerheads / jets. Light daily breakfast included. (-) Laundry machines are inefficient washer/dryer combos (clothes smelled unclean after washing and did not dry even after 2 hours. Best to just use outside coin laundry if laundry is needed).

Very safe and friendly. Breakfast is small but is a nice treat from the hotel. Location is very good. Near the shops and restaurants. Has free lockers to keep your bags before check in or after check ou.

Our family of 4 adults stayed in two rooms at this property for 3 nights. It was quiet, well-appointed and very convenient to the sights of Kyoto. They had a nice assortment of amenities, pajamas, breakfast and there was a laundry facility on the 3rd floor. We were able to use our Suica card to pay, which was a bonus. There were lockers we could use when we checked in early, which was very nice as well. I highly recommend this hotel.

Very easy check in process, very nice area around hotel such as shopping areas and temples along with easy access to bus and train stations. Staff was very friendly and helpful and while the hotel didn’t have the luggage forwarding service themselves, they were right next to a Yamato office which was very convenient.

친절한 직원과 주변 관광지와 가까워 접근성도 좋고 편했어요. 시설도 무난하고 객실에 커피포트가 없았는데 프론트에 커피포트 얘기하면 주네요.

館内のデザインが機能的でお洒落。開業されてから半年ほどなので全てが新しく気持ちよく利用できました。 電気ポットは貸出で、その他アメニティも必要ないものをロビーで選べるシステムです。 使い捨てマスク(個別包装)が置いてあったのは有り難かったです。 各部屋に使い捨てスリッパ有。 タオルが今治タオルで使い心地が良かった。 バスタブの無いお部屋でしたが、トイレと洗面もそれぞれ独立しており使いやすい。ベッドも快適。 朝食も美味しかったので言うことなしです。 フロントのスタッフさんも親切でした。 また利用したいです。

Excellent hotel, let down by poor facilities. There aren’t enough laundry machines, so you have wait hours to use them. They rent out extra pillow, irons etc. but hardly have enough. Simple things will make this hotel better.

Such a gorgeous hotel. We were able to store our luggage in lockers before check in. Room was big and the small daily breakfast was a nice surprise. Location could not be better and while the hotel didn’t have luggage delivery services, there was a Yamato next door that was easy to work with.

綺麗で、便利

Great location on a quiet street close to public transit and shopping / dining areas. Rooms are a larger Japanese size but spotlessly clean and thoughtfully designed, with comfortable beds and pillows and fantastic spa shower. Helpful and friendly staff. Nice touch with free eco-friendly amenities. The hotel has a cool vibe -- the sort of place where you wouldn't mind hanging out in the lounge. Great choice for couples and solo travelers.

お部屋はコンパクトながら必要な物が揃っていて清潔で居心地が良かったです。 時期によってかなりお得に宿泊できるのでオススメです。

Pros- Location is convenient, very close to Nikishi Market.10 minutes walk from the train station.A lot of dining options close by. I like the shower which is separated from the toilet, so it was spacious. Cons- on the day we checked in , carpet was dirty, a clothing sticker tag was even left on the floor , for sure the carpet was not vacuumed, which was unacceptable especially if it will be occupied by a new guest. The carpet also has lots of stains which looks very dirty. I complained about it and the next day they vacuumed the floor. Cleanliness, for a Japan standard - they failed. I hope they will do better in cleaning. Staff was okay, they can be more courteous.

Hotel was nice. Offered an average breakfast. Fantastic area. Room was cleanish, had some carpet stains.

キレイなホテルで室内もキレイでした 朝食も体に優しいもので美味しかったです。又利用したいです ありがとうございました

客室は清潔で、シャワーも使いやすい

Clean room, not too small compared to the average room sizes in Japan, staff were amazing, and the hotel itself is very new and good-looking.

概ね過ごしやすかったが、部屋に入ったときの下水の匂いがふわっと臭っていたのが減点。

Room was mostly clean. The only issue was it seems like behind the shower door does not always get cleaned properly because there was mold growing on the shower corner and floor behind the door. Elsewise very clean!

The room was great. Friendly staff. Great location. Bathroom amazing

Great location on a quiet street close to public transit and shopping / dining areas. Rooms are a larger Japanese size but spotlessly clean and thoughtfully designed, with comfortable beds and pillows and fantastic spa shower. Helpful and friendly staff. Nice touch with free eco-friendly amenities. The hotel has a cool vibe -- the sort of place where you wouldn't mind hanging out in the lounge. Great choice for couples and solo travelers.

Room on the small size Location very good for shopping Shower room excellent

Great hotel. Clean modern with great technology.

Luxurious, high tech, comfortable, quiet, and perfectly located. Who could ask for more!

we stayed at this hotel near nishiki market, and it was such a convenient and comfortable experience. the bathroom setup was great-separate areas for the toilet, shower, and sink, so you don't have to wait on anyone. the shower had multiple nozzles, which made it feel like a mini spa session every time. the twin beds were super comfy, and i haven't slept in a twin bed since i was a child, so that was fun. i loved that you could request foam pillows if you wanted something extra. plus, the location couldn't have been better-right near the shopping arcades and nishiki market, so i could just step out and explore. they also had lockers to store your luggage, which made everything a lot easier, and there's this cute little bell that chimes at 8:00 am nearby, a nice touch that made mornings feel special. breakfast was very basic but included, so i didn't have to think about finding food first thing. housekeeping is available and there's a self serve station for necessities like a comb, razor, toothbrush and toothpaste, they even provide loungewear-one size fits all--which was perfect for chilling in the room. the bathroom was pretty high-tech, too. our request to switch to another room on a lower floor, as the first room was on the top floor and was uncomfortably warm and had a weak ac. the hotel's eco-friendly vibe was noticeable. overall, this place had everything we needed--great location, comfort, and cool little details that made our stay enjoyable.

最上階でしたが、窓からの風景が見れるなかったのが残念でした。

Very nice and new hotel and room but not practical. The bath layout is not convenient and not private. Suitable (maybe) for couples only. No closet, but only few hangers on the wall. No place for suitcases. No towels hangers. The window glass is coated - you cannot see anything outside. Better if they were using regular windows + curtains. Almost no stuff - you are directed to a machine for check in and out. Complementary breakfast is a disaster and better if was not proposed - poor variety and very low quality. Good location and good bedding.

Läget var perfekt för oss. Ligger på en lugn bakgata men nära shoppinggatorna och Subways och dessutom gångavstånd till pubar o barer. Rummen små men rena o fina.

Hotel location is awesome. Walking distance to many of the prime sight seeing areas and close to subway and bus transfers. The room felt a bit sparce and was not the most comfortable. Noise travelled in the halls and the internet connection is poor. Breakfast is a light meal.

Our stay at Prince Smart Inn was amazing, the room was spacious enough for 2 people and the laundry facilities were easy to use and very tidy. The best of all was the staff, they would greet us with a friendly smile and were very helpful when we needed something. Would highly recommend this hotel. I’m looking forward to my next stay here. I normally don’t leave reviews after my stays, but my experience with this hotel has made me leave one. Thank you for your friendly hospitality.

荷物をチェックインの前とチェックアウト後にも預かって頂きました。 丁寧に対応して頂きました。

チェックインなども全てセルフタッチパネルで行い最低限のスタッフで運営しているよう。困った時はちゃんと助けてくれるので安心です。 京都中心部に位置し徒歩圏内に飲食店も多く大変便利なロケーションでした。紅葉の時期はとんでもなくホテルの値段が跳ね上がる京都ですがこの時期でもかなり良心的でした。大浴場があれば完璧ですね！

I had a wonderful stay at Prince Smart Inn. I was greeted with the bubbliest of receptionists who helped me get checked in and greeted me every time I passed, full of personality who even offered to give me change for my bill (albeit they didn't have enough) but it was still a lovely gesture regardless. Another receptionist called a hotel for me to arrange luggage transfer with another hotel as I had issues calling them (the luggage transfer was next door). Having free breakfast in the morning was also convenient and the people serving were also really nice. The location was awesome and right next to the bustling Teramachi street and only a few minutes walk from public transport and Nishiki street. The rooms were clean and spacious enough for six luggages (two carry on) and the bathroom was nice. Laundry was a bit of an issue as there was only two machines in the entire hotel from what I could find, making it hard to do laundry during the night. But overall had a wonderful experience and would definitely stay again!

Very easy check in process, very nice area around hotel such as shopping areas and temples along with easy access to bus and train stations. Staff was very friendly and helpful and while the hotel didn’t have the luggage forwarding service themselves, they were right next to a Yamato office which was very convenient.

Excellent staff, location and facilities.

Friendly staff

Staff was nice and most spoke English. Rooms were kept clean and you could pick up free items if you forgot something. The small set breakfast was basic and didn't change but good.

Great location, most of the staff was friendly, one guy with kind of messy hair was not really interested in being helpful, but the female staff was outstanding

Prince Smart Inn is in great location - surrounded by activity, yet on a smaller street so it's completely quiet outside and in the hotel. The included breakfast was a handy start in the mornings. There was a choice of drink (tea, coffee, juice), along with a choice of egg, and some bread and small soup. The room itself was amazing. Excellent counterspace by the sink. The toilet is in a room of its own, as is the shower....and it is the best shower ever. It's a rain showerhead and I now must shop around to have this in my home. I didn't want to leave the shower. <3 Check-in was a bit different....for whatever reason none of our credit cards worked to check-in and pay for the room, when the cards did work elsewhere in Japan. The front desk staff helped us, and all was well, but I'm still not sure why our cards didn't work in the self-serve kiosks. Anyway, I would definitely stay again. Wonderful low price too!

Great location on a quiet street close to public transit and shopping / dining areas. Rooms are a larger Japanese size but spotlessly clean and thoughtfully designed, with comfortable beds and pillows and fantastic spa shower. Helpful and friendly staff. Nice touch with free eco-friendly amenities. The hotel has a cool vibe -- the sort of place where you wouldn't mind hanging out in the lounge. Great choice for couples and solo travelers.

The location was great and convenient.

Great location

Great place! Right next door to Nishiki Market! Loved it here!!

Stayed for 5 nights, the hotel location is between subway stations and bus stops, next to shopping areas and numerous restaurants nearby, very easy to navigate around many must-see historical and cultural spots. In a quiet any safe neighbourhood, modern and simple interior design, rooms are clean and comfortable, and friendly hotel staff. Would definitely recommend this hotel if you are planning to spend days in Kyoto.

Great location close to transportations and several famous market. Self service style and eco-friendly. Staff very friendly. Clean and quiet.

Can’t beat the location if you want walkability. Tons of food and shopping nearby. Hotel was clean, modern, and spacious too compared to Tokyo hotels. Would definitely recommend!

Great hotel in a fabulous location. Very friendly staff and clean rooms. Great pick for Kyoto.

Läget var perfekt för oss. Ligger på en lugn bakgata men nära shoppinggatorna och Subways och dessutom gångavstånd till pubar o barer. Rummen små men rena o fina.

Very close to Nishiki Market with many stores and food options. 5-10 minute walk to either local subway line, and 20-30 minute walk to Higashiyama ward (Sannensaka, Ninenzaka). Clean, quiet, and most importantly convenient location to easily make you way around Kyoto.

Very good and helpful staff. Breakfast was a bit boring, but for the price very nice accommodation!

Good location and very friendly and helpful staff. The rooms are simple, but quite comfortable. The breakfast is very basic, a tiny bread roll, one egg and one small drink, coffee or juice, it really is more of a snack

Hotel was nice. Offered an average breakfast. Fantastic area. Room was cleanish, had some carpet stains.

Excelente ubicación. Muy nuevo. El breakfast bastante escueto. No nos gusto. El resto excelente.

Such a great location on a quiet street. Staff were wonderful and breakfast each morning was a great addition.

La localización es muy buena y el hotel es bonito y grande para el estándar de tamaño de hoteles en Japón , sin embargo el plan de desayuno es malo. Sólo es un menú y es un huevo duro con dos panes, un café y un jugo. No es barato como para ese desayuno obligatorio. En Nagano pagué menos , buena habitación y localización y el desayuno buffet fue buenísimo. Sería el único inconveniente.

Das Zimmer war ok aber viel zu eng und keine Möglichkeit Kleidung zu verstauen würde ich aufkeimenfall empfehlen das frühstück ist echt nicht gut gewesen der Kaffee war aber ok

Staff was nice and most spoke English. Rooms were kept clean and you could pick up free items if you forgot something. The small set breakfast was basic and didn't change but good.

Very nice and new hotel and room but not practical. The bath layout is not convenient and not private. Suitable (maybe) for couples only. No closet, but only few hangers on the wall. No place for suitcases. No towels hangers. The window glass is coated - you cannot see anything outside. Better if they were using regular windows + curtains. Almost no stuff - you are directed to a machine for check in and out. Complementary breakfast is a disaster and better if was not proposed - poor variety and very low quality. Good location and good bedding.

概ね良いが。無料の朝食が毎日同じメニューだった。ゆで卵は3日目はさすがに食べれなかった・・・