Is parking available at the property?

Valet parking is available at a fee of EUR 42 per day. Nearby parking is also offered at the same rate. Reservations are not mentioned as a requirement.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available daily from 7 AM to 11 AM for a fee of approximately EUR 45 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 65 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a fee of EUR 75 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, step-free entrances, and wheelchair-accessible facilities such as the registration desk, public areas, and rooms. Additionally, there are wheelchair-accessible paths of travel and a well-lit path to the entrance.

What is the location of the property in relation to key landmarks?

The property is centrally located in Vienna, just steps from the Vienna State Opera and within a 5-minute walk of Ringstraßen Galerien. It is approximately 0.3 miles from the House of Music Museum and Hofburg Imperial Palace. Public transport options are available nearby.

What are the policies for guests staying with children?

One child aged 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies for additional guests?

The property offers rollaway beds at a fee of EUR 100 per day. Advance request or confirmation is required for rollaway beds.

Hotel Bristol, Luxury Collection in Vienna

What guests think

Across many reviews, Hotel Bristol, a Luxury Collection Hotel, Vienna stands out for its central location by the opera and welcoming, professional staff, while its grand historic character charms guests despite occasional noise, bathroom constraints, and check-in delays.

Many describe classic, comfortable rooms, some with direct opera views, though a few mention limited soundproofing, small bathrooms, or dated elements. Breakfast and the restaurant earn praise, while the bar feels intimate but small and in-room dining options are limited. There are occasional maintenance concerns, such as a slow-draining tub, and one review suggests broader renovation. A refined, old-world stay with occasional practical compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Historic, elegant property with an intimate bar; multiple reviews note the bar is small and can feel crowded.

Related guest reviews

8

John

Feb 6, 2024

·

Stayed 5 nights

A very nice experience overall. The hotel has retained its elegant traditional style and generally service is very good and pleasant. A couple of areas for improvement (given its luxury status): 1. there is no lounge area to sit in and relax during the day. 2. The bar, though nice, is very small so after the opera we had to find another hotel for a drink. 3. The in-room dining options are very limited - needs to have more snack / light meal options. 4. At breakfast the staff were slow to ask what tea/coffee we required - had to find staff to ask every day.

10

Alessia

Aug 21, 2023

·

Stayed 3 nights

5 star service, old Vienna feel.

10

Jeffrey

Oct 13, 2023

·

Stayed 2 nights

The Bristol is a superb hotel situated across the street from the outstanding Vienna State Opera. The facilities and the staff of the hotel are all 5 stars. The old city of Vienna with all the art, museums, cathedrals and shopping are all within very easy walking distance. Can't say enough about how much my wife and I loved this hotel.

10

wilhelm

Feb 19, 2023

·

Stayed 3 nights

We came to stay the days around the opera ball. The location was perfect. The elegance of the hotel in every little detail is so impressive that we do not hesitate to state that Bristol is the best hotel in Vienna

10

JOHN

Dec 10, 2022

·

Stayed 19,329 nights

This is a very beautiful historic hotel . it is directly next to the Opera House and convenient to everything.

10

Edward

Oct 3, 2023

·

Stayed 7 nights

Awesome staff, room, amenities, bar, and location.

10

Michael

May 28, 2024

·

Stayed 3 nights

Classis art deco and superb location

10

Susanne

Dec 9, 2024

·

Stayed 3 nights

Perfekt läge med gångavstånd till det första av stadens attraktioner och restauranter. Härlig atmosfär på hotellet. Hotellbaren är liten och intim och kan behöva reserveras bord för att garanterat få en plats vilket var lite tråkigt. Väldigt trevlig och serviceinriktad personal.

10

David

May 20, 2024

·

Stayed 3 nights

Perfect stay in an elegant hotel.

10

Alan

Mar 9, 2023

·

Stayed 2 nights

The extraordinary charm of this magnificent hotel and quiet efficiency in a magnificent heritage hotel was wonderful. The staff were courteous, friendly and accomodating and the room I was in was breathtaking. I loved my stay and can't wait to return. As a very frequent traveler I have lots of comparisons, this hotel was amongst the best.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

A few reviews report maintenance issues such as a slow-draining tub and small or dated bathrooms, with one calling for renovation. Detailed housekeeping feedback is limited.

Related guest reviews

10

MARIKO

Aug 20, 2023

·

Stayed 8 nights

とても良いお部屋に手配していただきました。オペラ座ビューのお部屋を希望しましたが、その通りの、オペラ座が真正面に見えるお部屋で！！3人で泊まりましたが、広いお部屋で、クラシカルで、おしゃれで、エアコンも完備されていて！！9泊しましたが、毎日、チョコレートやお水を部屋に用意してくださいました！！そして、コンシェルジュさんが、また、とても優しいですし！！(本当に良い方です)一等地で、どこに行くにも大変便利！！また、泊まれたら、うれしいです〜本当に、素敵な滞在になりました！！

6

Abraham

May 11, 2024

·

Stayed 4 nights

Great central location some what noisy area. Hotel is in dire need of renovation. It relies in its great history and past visitors

10

Ivana

Jul 19, 2022

·

Stayed 2 nights

Skvělá lokalita, personál ochotný a milý, perfektní služby. Hotel je nádherný, maximální spokojenost. Parkovací služba auto odveze i přiveze, večer jsme přišli na pokoj, vždy zatažené závěsy, lahvička vody na nočním stolku a krabička bonbonů. Luxus, který si samozřejmě zaplatíte, ale také užijete.

8

Gabor

Jan 1, 2025

·

Stayed 4 nights

Grand property, beautiful restaurant. Everything perfect except the bathroom. The bathroom is too small for two persons, it is in strong contrast with the rest of the facility. Staff is very helpful and competent.

10

So Young

Sep 9, 2024

·

Stayed 3 nights

아주 훌륭한 위치에 자리잡은 브리스톨, 오페라극장을 바로 옆에서 볼수 있어 좋았습니다. 침대와 가구 모두 훌륭했고, 번화가이지만 소음이 없어서 더욱 편했습니다. 욕조의 물이 잘 안빠지는 번거로움이 있었지만, 제가 이걸 불편을 표현하지 않아서 몰랐을거라 생각합니다. 혹시 다른분들은 웰컴 드링크를 주는데 저희만 안준건 아닌지... 하는 생각을 잠시 했습니다. 다시 간다면 강력하게 추천합니다.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many guests praise the classic, comfortable, and sometimes spacious rooms, including opera views. Some mention small bathrooms and noise or limited soundproofing, and one criticized an 'Executive Room' designation.

Related guest reviews

10

Candice

Dec 16, 2023

·

Stayed 8 nights

Best location, very easily walkable from all of the major sites in Vienna. The room was very spacious and comfortable with lots of closet space and a great big bathroom. Very enjoyable stay at Hotel Bristol

10

MARIKO

Aug 20, 2023

·

Stayed 8 nights

とても良いお部屋に手配していただきました。オペラ座ビューのお部屋を希望しましたが、その通りの、オペラ座が真正面に見えるお部屋で！！3人で泊まりましたが、広いお部屋で、クラシカルで、おしゃれで、エアコンも完備されていて！！9泊しましたが、毎日、チョコレートやお水を部屋に用意してくださいました！！そして、コンシェルジュさんが、また、とても優しいですし！！(本当に良い方です)一等地で、どこに行くにも大変便利！！また、泊まれたら、うれしいです〜本当に、素敵な滞在になりました！！

10

Gene

Oct 25, 2024

·

Stayed 4 nights

Excellent hotel. Service was outstanding. Friendly and attentive without being overbearing. Concierge was super helpful. Even helped me with a river tour reservation when it didn't seem to work ony phone. Room was super comfortable. Location is perfect. Walking or easy access U-bahn to nearly everywhere

8

Zahi

Jun 26, 2024

·

Stayed 3 nights

your designating Executive Room is scandalous. Have you ever seen it ? This is fit of student hostel not a Collection member of Marriott

10

Gerry

Jun 27, 2023

·

Stayed 10 nights

This is a fantastic hotel. Everything about my stay was just perfect. The room was maybe the most comfortable I've ever had. And it's easy to take for granted something like lighting in a room until you see how it should be done, like at the Hotel Bristol. A huge added bonus is the hotel's proximity to the opera house and the center of town. I would easily stay here, again.

8

Babak

Apr 29, 2024

·

Stayed 3 nights

Rooms are not sound proof. Other rooms TV noise are on the room.

8

Gabor

Jan 1, 2025

·

Stayed 4 nights

Grand property, beautiful restaurant. Everything perfect except the bathroom. The bathroom is too small for two persons, it is in strong contrast with the rest of the facility. Staff is very helpful and competent.

10

David

Aug 25, 2023

·

Stayed 3 nights

The room was luxurious and well decorated. The staff was friendly and helpful. The location was ideal - walking distance to most sites and shopping areas.

8

Jean-Marc

Jan 11, 2024

·

Stayed 4 nights

Tres bel hotel , mais au 4emme etage tres bruyant avec le vent, impossible de dormir quand il y du vent

10

James

Jul 10, 2023

·

Stayed 3 nights

Exactly what a grand hotel should be. Beautiful room, friendly staff, superb dining room, sophisticated bar, and in the heart of the old city

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, attentive, and professional, with standout concierge help and occasional upgrades. A few guests faced delayed room readiness or slow drink service at breakfast.

Related guest reviews

10

Rickard

Aug 5, 2024

·

Stayed 3 nights

Särskilt servicen var fantastisk.

10

Gene

Oct 25, 2024

·

Stayed 4 nights

Excellent hotel. Service was outstanding. Friendly and attentive without being overbearing. Concierge was super helpful. Even helped me with a river tour reservation when it didn't seem to work ony phone. Room was super comfortable. Location is perfect. Walking or easy access U-bahn to nearly everywhere

10

MARCO

Dec 11, 2024

·

Stayed 3 nights

Great classic hotel. The location is the best in the city. It is located in the entrance to everything. The service is excellent.

10

Natalya

Mar 20, 2023

·

Stayed 2 nights

Went out of their way to make our stay exceptional, highly recommend.

10

Richard

May 7, 2024

·

Stayed 4 nights

excellent services and the staff are so amazing/ kind and friendly

10

Thomas

May 1, 2023

·

Stayed 2 nights

Sehr guter Service so muss das sein

10

Koni

Sep 17, 2023

·

Stayed 1 night

The GM was very nice & delightful & upgraded us.

4

Takeshi

Jan 4, 2025

·

Stayed 2 nights

チェックインが14時からの予定で、14時に到着したが、前の方がレイトチェックアウトのため、17時以降に部屋に入れると言われ結局部屋に入れるのは18時となった。通常、あとのお客様がいる場合レストチェックアウトは受けないはずだが、なぜこのようになったのか疑問。

10

Robert

Feb 19, 2024

·

Stayed 3 nights

Amazing centrally located hotel with first rate service. Staff were amazing.

10

Uldis

Jul 11, 2023

·

Stayed 3 nights

The only thing what wasn't nice was room readiness. We arrived to Bristol Hotel a bit early, and room was promised to be ready at 3PM (official check in). We came later around 5PM and room was still not ready !

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Repeatedly praised as central, right by the Vienna State Opera and walkable to major sights and transport.

Related guest reviews

10

Johan

Aug 20, 2023

·

Stayed 2 nights

Most excellent stay close to the state opera house

10

Candice

Dec 16, 2023

·

Stayed 8 nights

Best location, very easily walkable from all of the major sites in Vienna. The room was very spacious and comfortable with lots of closet space and a great big bathroom. Very enjoyable stay at Hotel Bristol

10

Gene

Oct 25, 2024

·

Stayed 4 nights

Excellent hotel. Service was outstanding. Friendly and attentive without being overbearing. Concierge was super helpful. Even helped me with a river tour reservation when it didn't seem to work ony phone. Room was super comfortable. Location is perfect. Walking or easy access U-bahn to nearly everywhere

10

asim

Oct 29, 2023

·

Stayed 3 nights

Great location you can’t go wrong.

10

MARCO

Dec 11, 2024

·

Stayed 3 nights

Great classic hotel. The location is the best in the city. It is located in the entrance to everything. The service is excellent.

10

Jeffrey

Oct 13, 2023

·

Stayed 2 nights

The Bristol is a superb hotel situated across the street from the outstanding Vienna State Opera. The facilities and the staff of the hotel are all 5 stars. The old city of Vienna with all the art, museums, cathedrals and shopping are all within very easy walking distance. Can't say enough about how much my wife and I loved this hotel.

10

Thomas

Feb 4, 2024

·

Stayed 2 nights

Bristol is always my stop for Vienna Opera.

10

nobuyoshi

Jun 29, 2024

·

Stayed 7 nights

大変快適で、スタッフの対応も素晴らしかったです。国立歌劇場のすぐ隣だし、どこにいくにもアクセスがよい。さすが、一流ホテルですね。また泊まりに来たいと思います。

10

Susanne

Dec 9, 2024

·

Stayed 3 nights

Perfekt läge med gångavstånd till det första av stadens attraktioner och restauranter. Härlig atmosfär på hotellet. Hotellbaren är liten och intim och kan behöva reserveras bord för att garanterat få en plats vilket var lite tråkigt. Väldigt trevlig och serviceinriktad personal.

10

Paul

Dec 17, 2024

·

Stayed 3 nights

Great and elegant spot in a major thoroughfare for enjoyment about all things Vienna. Was a lovely stay there.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and the restaurant receive strong praise, with mentions of variety; the bar is sophisticated but small. Some note limited in-room dining and occasional slow coffee or tea service at breakfast.

Related guest reviews

10

Nathalie

Jan 31, 2022

·

Stayed 3 nights

Hôtel confortable très bien placé avec un personnel agréable et serviable . A l accueil, certains parlent français . Très bon petit-déjeuner et petit bar agréable . Des chambres , très belle Vue sur l opéra. Tres pratique pour les visites à pied .

10

Aleksandra

Jun 30, 2024

·

Stayed 4 nights

Excellent hotel!!! We had two rooms and both were very well!!! Great staff, reception, Concierge, door service, restaurant, bar. Excellent breakfast with big verity. Great location. Overall not even one complaint about this hotel and its staff!!!!

8

John

Feb 6, 2024

·

Stayed 5 nights

A very nice experience overall. The hotel has retained its elegant traditional style and generally service is very good and pleasant. A couple of areas for improvement (given its luxury status): 1. there is no lounge area to sit in and relax during the day. 2. The bar, though nice, is very small so after the opera we had to find another hotel for a drink. 3. The in-room dining options are very limited - needs to have more snack / light meal options. 4. At breakfast the staff were slow to ask what tea/coffee we required - had to find staff to ask every day.

10

Edward

Oct 3, 2023

·

Stayed 7 nights

Awesome staff, room, amenities, bar, and location.

8

Gabor

Jan 1, 2025

·

Stayed 4 nights

Grand property, beautiful restaurant. Everything perfect except the bathroom. The bathroom is too small for two persons, it is in strong contrast with the rest of the facility. Staff is very helpful and competent.

10

Susanne

Dec 9, 2024

·

Stayed 3 nights

Perfekt läge med gångavstånd till det första av stadens attraktioner och restauranter. Härlig atmosfär på hotellet. Hotellbaren är liten och intim och kan behöva reserveras bord för att garanterat få en plats vilket var lite tråkigt. Väldigt trevlig och serviceinriktad personal.

10

James

Jul 10, 2023

·

Stayed 3 nights

Exactly what a grand hotel should be. Beautiful room, friendly staff, superb dining room, sophisticated bar, and in the heart of the old city

Was this helpful?

AI-generated summary based on recent guest reviews

Hotel Bristol, a Luxury Collection Hotel, Vienna

About this property

Location

Room options

Suite, 1 King Bed, Balcony (Junior Suite, Large Balcony)

Room, 1 Queen Bed

Deluxe Room, 1 King Bed

Suite, 1 Bedroom (Penthouse Suite, Large Balcony, Opera View)

Presidential Suite, 1 Bedroom

Room, 2 Twin Beds (Opera View)

Executive Room, 1 King Bed

Classic Room, 2 Twin Beds

Classic Room, 1 King Bed

Room, 1 King Bed (View)

Suite, 1 Bedroom (Opera Suite)

Grand Room, 1 King Bed

Suite, 1 Bedroom

Guest reviews of Hotel Bristol, a Luxury Collection Hotel, Vienna

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Bristol, a Luxury Collection Hotel, Vienna