Country Inn & Suites by Radisson Benton Harbor-St Joseph MI
$86
/ night
Avg. for September
Select dates to see prices and availability
$86
/ night
Avg. for September
Monthly average prices
Nightly prices at Country Inn & Suites by Radisson Benton Harbor-St Joseph MI average $63 in February, the cheapest month, and $145 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $65 |
| February | $63 |
| March | $68 |
| April | $76 |
| May | $100 |
| June | $126 |
| July | $145 |
| August | $133 |
| September | $86 |
| October | $78 |
| November | $71 |
| December | $68 |
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Sep · $86
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Most expensive: July (~$145)
Cheapest: February (~$63)
About this property
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Benton Harbor? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI in Benton Harbor, you'll be within a 15-minute drive of Lake Michigan and Intercare Community Health Network. This hotel is 5.9 mi (9.5 km) from Silver Beach and 2.9 mi (4.6 km) from Lake Michigan College.
What's nearby
Intercare Community Health Network(2.9 miles)
Lake Michigan College(3.1 miles)
Corewell Health Lakeland Hospitals St. Joseph Hospital(3.9 miles)
Harbor Shores Golf Club(4.4 miles)
Lake Bluff Park(4.7 miles)
St. Joseph Dog Park(5.1 miles)
Margaret B. Upton Arboretum(5.1 miles)
John EN Howard Bandshell(5.1 miles)
St. Joseph Today(5.1 miles)
White Pine Winery(5.3 miles)
Box Factory for the Arts(5.3 miles)
Curious Kids' Museum(5.3 miles)
Lake Michigan(5.3 miles)
Shadowland Pavilion(5.6 miles)
FuzzyButz Pet Bakery(5.6 miles)
The preferred airport for Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI is South Bend Intl. Airport (SBN)(31.6 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Banquet Facilities
Safe-Deposit Box
Location
2276 Pipestone Road, Benton Harbor, Michigan, United States of America
Intercare Community Health Network (2.9 miles)
Lake Michigan College (3.1 miles)
Corewell Health Lakeland Hospitals St. Joseph Hospital (3.9 miles)
Harbor Shores Golf Club (4.4 miles)
Lake Bluff Park (4.7 miles)
St. Joseph Dog Park (5.1 miles)
Room options
2
Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
1
Room, 2 Double Beds, Accessible
Room details
2 Full Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
3
Studio Suite, 1 King Bed
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Refrigerator
2
Suite, 1 King Bed, Jetted Tub
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
2
Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
4
Studio Suite, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
1
Room, 2 Double Beds, Accessible (Hearing Impaired Accessible)
Room details
2 Full Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews
7.8
Good
Based on 1,004 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Country Inn & Suites by Radisson Benton Harbor-St Joseph MI, reviews praise friendly, accommodating staff and pet-friendly stays, yet frequently cite worn interiors, stained carpets, maintenance problems, and unreliable breakfast service that often runs out before closing.
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What guests think
At Country Inn & Suites by Radisson Benton Harbor-St Joseph MI, reviews praise friendly, accommodating staff and pet-friendly stays, yet frequently cite worn interiors, stained carpets, maintenance problems, and unreliable breakfast service that often runs out before closing.
Rooms are commonly described as dated, with uneven or creaky floors, missing or broken fixtures, and inconsistent water temperature or pressure; some guests did find beds comfortable and stays quiet. Facilities draw mixed feedback: the pool and gym are sometimes closed or poorly maintained, and elevator reliability is a recurring concern. The location is convenient to the interstate and beaches, though highway-side rooms may get traffic noise. Overall, expect convenient access and basic comforts, tempered by aging facilities and inconsistent upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Several reviews report the pool or gym closed, dirty, or lacking towels, and elevator issues ranging from slow to out of service; key access to the pool sometimes fails. Pet-friendly policy is a plus for some guests.
Related guest reviews
8
Benita
Sep 22, 2025
·
Stayed 1 night
while the service was excellent the condition of the hotel was not. Carpets were extremely dirty throughout the hotel, rooms, hallways and stairs. The floor in our bathroom was buckleing due to water damage. The door in the bathroom was damaged and very difficult to close all the way let alone open. The show head was dirty and needs replacing. Ceiling in the pool is peeling. We will not be staying at your location again.
while the service was excellent the condition of the hotel was not. Carpets were extremely dirty throughout the hotel, rooms, hallways and stairs. The floor in our bathroom was buckleing due to water damage. The door in the bathroom was damaged and very difficult to close all the way let alone open. The show head was dirty and needs replacing. Ceiling in the pool is peeling. We will not be staying at your location again.
6
Rocio
Jul 25, 2025
·
Stayed 2 nights
Not well maintained and not clean throughout the facility. Pool was out of order during our 2 night stay and at check out we learned it had been fixed 24 hours prior, however desk staff was not given the update!
Not well maintained and not clean throughout the facility. Pool was out of order during our 2 night stay and at check out we learned it had been fixed 24 hours prior, however desk staff was not given the update!
10
Wendy
Apr 26, 2024
·
Stayed 1 night
Good place to stay with a dog. There was a nice open grassy area to walk around.
Good place to stay with a dog. There was a nice open grassy area to walk around.
2
Rachel
Jul 1, 2025
·
Stayed 1 night
This property is in desperate need of cleaning. Dirty hallways and gym, dirty elevator. Stained carpet. When I got to the hotel at 10 pm, the employee working checkout was hanging out in his car and came in to check me in, then gave me a room that had not been cleaned--the bed was unmade and there was garbage in the room. It took a long time to get the room switched. When I left the hotel in the morning to go for a run and then came back, they had disabled the key card. I went up to my room and then had to come back down to find an attendant, but she already was aware that my key card did not work because she immediately asked for my key and re-keyed it without asking what the issue was. Weights were missing from the gym, no complete set. No water or cleaning solutions in gym to wipe down equipment. Shockingly dirty and bad experience.
This property is in desperate need of cleaning. Dirty hallways and gym, dirty elevator. Stained carpet. When I got to the hotel at 10 pm, the employee working checkout was hanging out in his car and came in to check me in, then gave me a room that had not been cleaned--the bed was unmade and there was garbage in the room. It took a long time to get the room switched. When I left the hotel in the morning to go for a run and then came back, they had disabled the key card. I went up to my room and then had to come back down to find an attendant, but she already was aware that my key card did not work because she immediately asked for my key and re-keyed it without asking what the issue was. Weights were missing from the gym, no complete set. No water or cleaning solutions in gym to wipe down equipment. Shockingly dirty and bad experience.
6
Monika
Aug 25, 2025
·
Stayed 1 night
In all fairness we were a late check in, and found no one at the front desk - which was fine as they gave the number to call for assistance. The person that came to the front desk looked like a guested that was relaxing by the pool or lounge area, and almost was annoyed by us calling to get our keys to the room. Room was clean, bedding was fresh. Bathroom was clean, we only got 2 sets of towels for the family (we made it work). No garbage can in the bathroom, and there were holes in the wall where the hairdryer used to be. Lots of caulk in the corners, just painted over in a sloppy way along with the outlets. This is maintenance not cleaning staff as room was tidy. Breakfast was to be served between 7-10. We went down at 9 and already the pans with eggs and sausages were empty and we needed to ask the lady if there would be more coming. Glad I did as after us three families with small kids came down to grab some breakfast and they were explaining to kids they will have to go with toast for breakfast. Juice jar was empty too and she filled it 1/3rd just for it to be empty after 5 guests. Someone asked and she said there is no more juice. Which there was, she did not empty the jug she used to fill the guest jar. All small things, that does not make you feel welcome. Our key did not work with the pool area and there was a sign to ask staff for help. We did not feel comfortable asking after our experience for help anymore so we missed out on the pool too.
In all fairness we were a late check in, and found no one at the front desk - which was fine as they gave the number to call for assistance. The person that came to the front desk looked like a guested that was relaxing by the pool or lounge area, and almost was annoyed by us calling to get our keys to the room. Room was clean, bedding was fresh. Bathroom was clean, we only got 2 sets of towels for the family (we made it work). No garbage can in the bathroom, and there were holes in the wall where the hairdryer used to be. Lots of caulk in the corners, just painted over in a sloppy way along with the outlets. This is maintenance not cleaning staff as room was tidy. Breakfast was to be served between 7-10. We went down at 9 and already the pans with eggs and sausages were empty and we needed to ask the lady if there would be more coming. Glad I did as after us three families with small kids came down to grab some breakfast and they were explaining to kids they will have to go with toast for breakfast. Juice jar was empty too and she filled it 1/3rd just for it to be empty after 5 guests. Someone asked and she said there is no more juice. Which there was, she did not empty the jug she used to fill the guest jar. All small things, that does not make you feel welcome. Our key did not work with the pool area and there was a sign to ask staff for help. We did not feel comfortable asking after our experience for help anymore so we missed out on the pool too.
6
Diller
Jul 1, 2025
·
Stayed 2 nights
we didn't have a Ice bucket or microwave in our room. The elevator was slow and noisy and jerked when it stopped. The front door made a lot of noise when it opened. The breakfast was not good, not much selection and cold.
we didn't have a Ice bucket or microwave in our room. The elevator was slow and noisy and jerked when it stopped. The front door made a lot of noise when it opened. The breakfast was not good, not much selection and cold.
2
Colleen
Jun 23, 2024
·
Stayed 2 nights
While the staff is friendly, the rooms aren’t clean. We had hair all over our bathroom counter, sink and bathtub. The bathroom counter looked as if someone had shaved it was so bad. We had a used coffee filter in our sink. Our TV stand was so dusty you could write your name on it. We had zero extra toilet paper with a roll that was practically empty. Another customer was waiting for their room to be finished getting cleaned at 8:30pm. Another customer had no bathroom towels. The employees park under the check-in overhang so it’s hard to get in at out upon check-in. The elevator keeps getting stuck and appears to be on its last cable. There was never anyone at the front desk. One employee had her boyfriend with her while she worked so they could chat. Not worth the price work so many other options available. We won’t be back.
While the staff is friendly, the rooms aren’t clean. We had hair all over our bathroom counter, sink and bathtub. The bathroom counter looked as if someone had shaved it was so bad. We had a used coffee filter in our sink. Our TV stand was so dusty you could write your name on it. We had zero extra toilet paper with a roll that was practically empty. Another customer was waiting for their room to be finished getting cleaned at 8:30pm. Another customer had no bathroom towels. The employees park under the check-in overhang so it’s hard to get in at out upon check-in. The elevator keeps getting stuck and appears to be on its last cable. There was never anyone at the front desk. One employee had her boyfriend with her while she worked so they could chat. Not worth the price work so many other options available. We won’t be back.
4
Anne
Jul 27, 2024
·
Stayed 2 nights
While this property seemed fairly clean, it was very rundown. When we walked in, the chandelier in the entryway had lots of dead bugs in it, there were cob webs, the young man mopping the floor was playing loud music with vulgar lyrics dropping the “f-bomb” frequently, and there was no air conditioning in the elevator. There was also a ceiling panel missing in the elevator and large areas of paint peeling on the bathroom ceiling of our room. The towels were awful and we had to ask for more as there weren’t enough for our stay. On a positive note, the staff was friendly.
While this property seemed fairly clean, it was very rundown. When we walked in, the chandelier in the entryway had lots of dead bugs in it, there were cob webs, the young man mopping the floor was playing loud music with vulgar lyrics dropping the “f-bomb” frequently, and there was no air conditioning in the elevator. There was also a ceiling panel missing in the elevator and large areas of paint peeling on the bathroom ceiling of our room. The towels were awful and we had to ask for more as there weren’t enough for our stay. On a positive note, the staff was friendly.
2
Jason
Jul 31, 2025
·
Stayed 1 night
The beds were decently comfortable and the Air conditioning worked well, but that's about all I can say that was good. The bathroom door would barely open over the uneven tile, the included breakfast was pretty flavorless and underwhelming. They had three containers of unsweetened corn flakes and no other cereal options. There were no towels in the pool area and then when we asked they brought down 4 towels.
The beds were decently comfortable and the Air conditioning worked well, but that's about all I can say that was good. The bathroom door would barely open over the uneven tile, the included breakfast was pretty flavorless and underwhelming. They had three containers of unsweetened corn flakes and no other cereal options. There were no towels in the pool area and then when we asked they brought down 4 towels.
8
jeffrey m
Jul 8, 2023
·
Stayed 1 night
Stayed here one night while traveling from UP in Michigan to home. Good hotel for the money, considering the area. Safe, easy access to Interstate & dining, and comfortable rooms. Pool open late too!!
Stayed here one night while traveling from UP in Michigan to home. Good hotel for the money, considering the area. Safe, easy access to Interstate & dining, and comfortable rooms. Pool open late too!!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report stained carpets, dirty bathrooms, lingering odors, and occasional pests; common areas also appear unclean. A few reviews note acceptably clean rooms, but housekeeping consistency is a recurring concern.
Related guest reviews
2
Emily
Oct 5, 2025
·
Stayed 2 nights
The room was gross. there were stains on the comforter and on the pillows if you look behind the TV, there were balls of dust and anything that had been thrown behind there by previous guests. under the desk area was leftover food from what looked like pizza toppings, and cigarette burns in the carpet. Clearly this room had not been cleaned thoroughly and was not taken care of. The lampshades were also crooked, and the phone was off the hook when we walked in. The mattress was extremely hard and felt like a piece of plywood. I did not feel comfortable, sleeping here and could not fall asleep. because of this, when I did fall asleep, I ended up sleeping until 1:30pm. I could not in good faith stay another night in this room so I walked down to the desk to check out. I was told I would not receive a refund for the second night that I would not be staying there. I then left and checked into the Hilton around the corner where I was much happier. Do not stay here the photos online do not represent the actual room or hotel.
The room was gross. there were stains on the comforter and on the pillows if you look behind the TV, there were balls of dust and anything that had been thrown behind there by previous guests. under the desk area was leftover food from what looked like pizza toppings, and cigarette burns in the carpet. Clearly this room had not been cleaned thoroughly and was not taken care of. The lampshades were also crooked, and the phone was off the hook when we walked in. The mattress was extremely hard and felt like a piece of plywood. I did not feel comfortable, sleeping here and could not fall asleep. because of this, when I did fall asleep, I ended up sleeping until 1:30pm. I could not in good faith stay another night in this room so I walked down to the desk to check out. I was told I would not receive a refund for the second night that I would not be staying there. I then left and checked into the Hilton around the corner where I was much happier. Do not stay here the photos online do not represent the actual room or hotel.
4
Chris
Aug 14, 2024
·
Stayed 1 night
The floors were filthy in our room and throughout the building. I don't even want to know what some of the stains in our room were!
The floors were filthy in our room and throughout the building. I don't even want to know what some of the stains in our room were!
2
Terrell
Oct 22, 2024
·
Stayed 1 night
Bedbuds had to leave before using room....could physically see them..
Bedbuds had to leave before using room....could physically see them..
2
Makiya
Oct 5, 2025
·
Stayed 2 nights
This hotel was by far my worst hotel experience ever! My tub was dirty and I had to clean it myself! The room had a weird smell I just felt so uncomfortable the room just felt dirty the shower curtain was gross! Hair all over the place just nastyI told front desk about changing rooms they kept giving me the run around to be honest they didn’t care about my concerns I would never stay there again!
This hotel was by far my worst hotel experience ever! My tub was dirty and I had to clean it myself! The room had a weird smell I just felt so uncomfortable the room just felt dirty the shower curtain was gross! Hair all over the place just nastyI told front desk about changing rooms they kept giving me the run around to be honest they didn’t care about my concerns I would never stay there again!
2
Robert
Sep 22, 2023
·
Stayed 1 night
4 out of the 6 towels in the bathroom were stained/dirty. The floor was uneven and creaked very loudly. Will not stay here again.
4 out of the 6 towels in the bathroom were stained/dirty. The floor was uneven and creaked very loudly. Will not stay here again.
2
Thomas
Jul 7, 2025
·
Stayed 2 nights
Property is in disrepair. Water stains on every ceiling from the lobby to the room. Elevator was dirty and had tile and trim that were loose. Our room had peeling wall paper that at some areas was reattached with staples. Tile around the tub was loose and no longer attached to the wall. Moldy caulk in the shower. Holes in the walls bathroom door had a hole punch in it and did not close at all. Floor was spongy and had large areas of unevenness. Floor outlet was broken and not sealed which exposed the wiring and would be dangerous if a toddler was crawling around the room. Over all condition of the hotel was leaking in the very basic maintenance. And repairs that were done were not done by anyone trained in the trades. I am a residential construction superintendent and I don’t expect anything close to perfection, but this was a level of not caring I could not ignore or stay at. We left after one night and would not have stayed the one night if it was not forth of July night and everything else was booked in the area.
Property is in disrepair. Water stains on every ceiling from the lobby to the room. Elevator was dirty and had tile and trim that were loose. Our room had peeling wall paper that at some areas was reattached with staples. Tile around the tub was loose and no longer attached to the wall. Moldy caulk in the shower. Holes in the walls bathroom door had a hole punch in it and did not close at all. Floor was spongy and had large areas of unevenness. Floor outlet was broken and not sealed which exposed the wiring and would be dangerous if a toddler was crawling around the room. Over all condition of the hotel was leaking in the very basic maintenance. And repairs that were done were not done by anyone trained in the trades. I am a residential construction superintendent and I don’t expect anything close to perfection, but this was a level of not caring I could not ignore or stay at. We left after one night and would not have stayed the one night if it was not forth of July night and everything else was booked in the area.
4
Robert
Jul 16, 2023
·
Stayed 3 nights
The carpet in my room was not vacuumed and the bathroom tile floor was sticky.
The carpet in my room was not vacuumed and the bathroom tile floor was sticky.
2
Derrick
Jun 18, 2025
·
Stayed 6 nights
Front desk was excellent. Don't expect your room to get cleaned. My bedding didn't get changed the whole week I was there. Carpets are stained throughout the hotel. Coffee pot had mold in it
Front desk was excellent. Don't expect your room to get cleaned. My bedding didn't get changed the whole week I was there. Carpets are stained throughout the hotel. Coffee pot had mold in it
2
Lyndsay
Aug 15, 2025
·
Stayed 1 night
Outside of building appearance-good. Lobby-fine. Room-dirty and gross. Stained carpet and couch. Couch was so gross we couldn’t use it. Creaky floor. Bathroom door had punch marks and door was too big for frame so it wouldn’t close. So much water damage to walls and ceiling. People above us walking around sounded like they were in our room it was so loud. Dead bugs in corner. We won’t be back.
Outside of building appearance-good. Lobby-fine. Room-dirty and gross. Stained carpet and couch. Couch was so gross we couldn’t use it. Creaky floor. Bathroom door had punch marks and door was too big for frame so it wouldn’t close. So much water damage to walls and ceiling. People above us walking around sounded like they were in our room it was so loud. Dead bugs in corner. We won’t be back.
2
charles
Aug 20, 2024
·
Stayed 2 nights
The carpets in our room were filthy dirty, and stained. The bathtub leaked. We had to switch rooms, and the second room was even worse. The bathtub had hair and dirt in it. The sheets were dirty, the carpet was stained. It took over 45 minutes to get clean sheets, and then we had to make our own beds. There was an exposed wire in one plug, peeling wall paper, mold in the a/c vent. The house keeping department didnt have any clean towels. We had to wait 7 hours for towels. Front desk employees were very rude and extremely unprofessional. The hallway and stairway was dirty and filled with trash. There was no working phone in the room. The manager of the property was never available to talk with. I have been trying to reach him for over a week. Every time I call the person answering says he isnt available. I was told I would get a discount on my room because of all the issues we had, but still haven't gotten anything yet.
The carpets in our room were filthy dirty, and stained. The bathtub leaked. We had to switch rooms, and the second room was even worse. The bathtub had hair and dirt in it. The sheets were dirty, the carpet was stained. It took over 45 minutes to get clean sheets, and then we had to make our own beds. There was an exposed wire in one plug, peeling wall paper, mold in the a/c vent. The house keeping department didnt have any clean towels. We had to wait 7 hours for towels. Front desk employees were very rude and extremely unprofessional. The hallway and stairway was dirty and filled with trash. There was no working phone in the room. The manager of the property was never available to talk with. I have been trying to reach him for over a week. Every time I call the person answering says he isnt available. I was told I would get a discount on my room because of all the issues we had, but still haven't gotten anything yet.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated with uneven or creaky floors and frequent maintenance issues (broken or missing items, smaller full beds instead of queens); water temperature and pressure vary. Some guests found the beds comfortable, though highway-facing rooms can be noisy.
Related guest reviews
6
John
May 28, 2024
·
Stayed 1 night
This is your average place and a bit pricey for what's offered. My room on the third floor didn't have a shower curtain when I checked in, and the floor was sagging a lot in the middle of the room. Staff was responsive to the curtain issue, but was disappointed that no one was present at the front desk upon checkout. Overall the building felt like it had issues as you can feel and hear the walls/ceiling flex around the elevator, and more so inside of said elevator. I probably wouldn't stay there again...
This is your average place and a bit pricey for what's offered. My room on the third floor didn't have a shower curtain when I checked in, and the floor was sagging a lot in the middle of the room. Staff was responsive to the curtain issue, but was disappointed that no one was present at the front desk upon checkout. Overall the building felt like it had issues as you can feel and hear the walls/ceiling flex around the elevator, and more so inside of said elevator. I probably wouldn't stay there again...
4
Dashuna
Sep 24, 2025
·
Stayed 1 night
I ordered a double bed, acccesible room. The room came with two full size beds, no accessibility. I expected Queen beds. There is also no couch in the rooms, although pictured. The property appears to have poor maintenance, the bathroom trimming and ceiling are falling apart. There is rust throughout property. The elevator is rickety, rooms are small.
I ordered a double bed, acccesible room. The room came with two full size beds, no accessibility. I expected Queen beds. There is also no couch in the rooms, although pictured. The property appears to have poor maintenance, the bathroom trimming and ceiling are falling apart. There is rust throughout property. The elevator is rickety, rooms are small.
6
Jeffry
Jul 28, 2025
·
Stayed 1 night
The water pressure in shower was really low and carpet in room felt wet
The water pressure in shower was really low and carpet in room felt wet
4
Sharon
Sep 20, 2023
·
Stayed 1 night
This room should not be rented until issues repaired. Not well maintained, only one waste basket, freezer needs defrosting, toilet dirty on outside, bath sink clogged spicket, no stopper, inadequate lighting one wall fixture out, bed accessible from only one side, floor uneven slants. This is not the type of room I am used to at Country Inn. I will think twice before renting again.
This room should not be rented until issues repaired. Not well maintained, only one waste basket, freezer needs defrosting, toilet dirty on outside, bath sink clogged spicket, no stopper, inadequate lighting one wall fixture out, bed accessible from only one side, floor uneven slants. This is not the type of room I am used to at Country Inn. I will think twice before renting again.
6
JUDITH
Oct 2, 2023
·
Stayed 2 nights
Plenty of parking Fruit was moldy at breakfast Shower was really noisy No Kleenex in room Nice beds Rooms were very noisy on freeway side Convenient to freeway
Plenty of parking Fruit was moldy at breakfast Shower was really noisy No Kleenex in room Nice beds Rooms were very noisy on freeway side Convenient to freeway
6
JENNIFER
Sep 12, 2023
·
Stayed 3 nights
Our stay was good. The staff was friendly. We reserved a 2 Queen size beds room. What we got was 2 full size beds. Was not the best for 2 adults in one bed. We had 3 people staying in the room. We were able to hear the alarms going off in the rooms on either side of us every morning of our 3 night stay.
Our stay was good. The staff was friendly. We reserved a 2 Queen size beds room. What we got was 2 full size beds. Was not the best for 2 adults in one bed. We had 3 people staying in the room. We were able to hear the alarms going off in the rooms on either side of us every morning of our 3 night stay.
6
Susan
Oct 1, 2023
·
Stayed 2 nights
Close to expressway, heard the trucks passing by all night.
Close to expressway, heard the trucks passing by all night.
6
Bryan
Nov 17, 2024
·
Stayed 1 night
Shower head leaked and squeaked and dirty spots on couch cushions
Shower head leaked and squeaked and dirty spots on couch cushions
8
Thomas
Oct 20, 2023
·
Stayed 3 nights
Alarm clock didn’t work. Drapes would not close.
Alarm clock didn’t work. Drapes would not close.
8
Rosa
Jul 21, 2023
·
Stayed 2 nights
Hotel looks newer on outside, but in the rooms the beds are small and room was muggy. The bathroom is very cramped, the toilet didn't even have a lid so be careful not to drop a towel that is folded right above the toilet. The price was not that great, so next time we will pay a little more for a better room elsewhere. Also, they should really have cameras on the side of the building.
Hotel looks newer on outside, but in the rooms the beds are small and room was muggy. The bathroom is very cramped, the toilet didn't even have a lid so be careful not to drop a towel that is folded right above the toilet. The price was not that great, so next time we will pay a little more for a better room elsewhere. Also, they should really have cameras on the side of the building.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: many praise friendly, helpful staff, but others cite understaffing, absent or slow front-desk support, reservation mishandling or overbooking, and an inconvenient used-towel exchange policy.
Related guest reviews
6
Tracey
Jul 26, 2023
·
Stayed 3 nights
The woman working the front desk upon arrival on Sunday 7/23 was very hospitable and friendly. I cannot say the sme for the rest of the staff Monday-Wednesday. No one ever answered the phone at the front desk so we had to walk down to the desk every time we had a question or needed something. When we wanted fresh towels, we had to bring our dirty ones to the front desk to exchange them for clean towels. The service staff seemed to hide out from guests in what I assume is the office off the front desk. At breakfast nothing would be replenished until someone asked. Much of the time I saw workers they were on their phones. The rooms were clean but the microwave was missing from our room and the coffee marker didn't work. Overall it wasn't a terrible stay as all we really wanted waa somewhere to rest our heads at night. Just know you are getting what you pay for here. If you are looking for advertised amenities and good service, you'll be disappointed.
The woman working the front desk upon arrival on Sunday 7/23 was very hospitable and friendly. I cannot say the sme for the rest of the staff Monday-Wednesday. No one ever answered the phone at the front desk so we had to walk down to the desk every time we had a question or needed something. When we wanted fresh towels, we had to bring our dirty ones to the front desk to exchange them for clean towels. The service staff seemed to hide out from guests in what I assume is the office off the front desk. At breakfast nothing would be replenished until someone asked. Much of the time I saw workers they were on their phones. The rooms were clean but the microwave was missing from our room and the coffee marker didn't work. Overall it wasn't a terrible stay as all we really wanted waa somewhere to rest our heads at night. Just know you are getting what you pay for here. If you are looking for advertised amenities and good service, you'll be disappointed.
2
Marc
Aug 7, 2025
·
Stayed 1 night
We wound up arriving a little late and they gave our room away. Why did we even bother making a reservation? They charged us anyways (so they made money on us and the people they rented it to). Still trying to get a refund, pretty sure they are going to steal our money. Avoid at all costs!
We wound up arriving a little late and they gave our room away. Why did we even bother making a reservation? They charged us anyways (so they made money on us and the people they rented it to). Still trying to get a refund, pretty sure they are going to steal our money. Avoid at all costs!
10
Kyle
Feb 5, 2025
·
Stayed 2 nights
I have stayed at this hotel for 3 weeks now due to work and have enjoyed my entire stay!
I have stayed at this hotel for 3 weeks now due to work and have enjoyed my entire stay!
2
Karina
Sep 7, 2023
·
Stayed 1 night
Such a disappointing experience. This was our 2nd time staying there, in July everything was simple but comfortable, we came back in September for Labor Day weekend and brought Family & Friends. All of us had some sort of troubles with our rooms. The elevator was broken, our family members are elder and had to go up and down the 3rd floor because there was no other rooms available, if only this was our only issue, upon entering our room we realized our bed was BROKEN, one corner leaning entirely on the floor, we called reception immediately, they told us the maintenance guy was going to come by and he NEVER showed up, we had to put the mattress on the floor to be able to sleep, I’d rather be camping if I knew I’d have to sleep on the floor. No shower curtains in our bathroom, which was such a hazard, the floor was wet and very slippery and we were afraid of hurting ourselves falling. 2 adults staying in and they gave us only one towel, when we asked for more they said they didn’t have any extras. I requested a call back from the manager and never heard back from anyone. Breakfast time was listed wrong, the lady at the reception was so great but there was no management around when we needed one. We tried reaching out several times while in the hotel and afterwards and never heard back. Never coming back
Such a disappointing experience. This was our 2nd time staying there, in July everything was simple but comfortable, we came back in September for Labor Day weekend and brought Family & Friends. All of us had some sort of troubles with our rooms. The elevator was broken, our family members are elder and had to go up and down the 3rd floor because there was no other rooms available, if only this was our only issue, upon entering our room we realized our bed was BROKEN, one corner leaning entirely on the floor, we called reception immediately, they told us the maintenance guy was going to come by and he NEVER showed up, we had to put the mattress on the floor to be able to sleep, I’d rather be camping if I knew I’d have to sleep on the floor. No shower curtains in our bathroom, which was such a hazard, the floor was wet and very slippery and we were afraid of hurting ourselves falling. 2 adults staying in and they gave us only one towel, when we asked for more they said they didn’t have any extras. I requested a call back from the manager and never heard back from anyone. Breakfast time was listed wrong, the lady at the reception was so great but there was no management around when we needed one. We tried reaching out several times while in the hotel and afterwards and never heard back. Never coming back
10
Keenan
May 9, 2023
·
Stayed 1 night
This was probably the best hotel stay I have had anywhere in many years. The staff was amazing and so kind. We actually felt like guests and not a burden. The woman at the desk when we checked is simply gifted at her job. She made us more excited for our little get away than we were to begin with. This was the first trip we have taken with our dog to the lake and she recognized the importance of our little family to us and that was so special. Everything was spotless, we had plenty of towels which is always such a bonus, the pool was just right, and breakfast was wonderful. Thank you!
This was probably the best hotel stay I have had anywhere in many years. The staff was amazing and so kind. We actually felt like guests and not a burden. The woman at the desk when we checked is simply gifted at her job. She made us more excited for our little get away than we were to begin with. This was the first trip we have taken with our dog to the lake and she recognized the importance of our little family to us and that was so special. Everything was spotless, we had plenty of towels which is always such a bonus, the pool was just right, and breakfast was wonderful. Thank you!
2
Megan
Jul 25, 2024
·
Stayed 2 nights
This was the WORST experience I have ever had with another human being and hotel and, because of it, I will never stay at another Country Inn & Suites again. In addition, the whole experience has made me wary about booking through Hotels.com/Expedia again too because they are refusing to stand up for me and take the time to seriously help me. When I tried to check in, the first room that was given to me HAD PEOPLE IN IT. The second room they tried to give me was FILTHY and had not been cleaned since the previous guests. There was fried chicken pieces all over the floor (both in the room and outside of it), there was urine all over the toilet, and the sheets had not been changed (+ more issues). I tried on 3 separate occasions to ask for the room to be cleaned over the course of about 3 hours. Finally, the lady at the front desk (Sonya?) started yelling at me and not only blatantly lied to my face but then REFUSED to clean the room. She threatened to call the police on me and my party and we were chased out of the hotel at 10pm in an unfamiliar city halfway across the country from anyone who could help us (as we were a small group of 18-21 year old females). I, as a broke college student, had to pay $600 out of pocket for a room at another hotel just so we didn't have to sleep on the streets. As of right now, I have been fighting to get my money back for three weeks. The hotel manager is ignoring me, Choice Hotels refuses to help me, and Expedia is not standing up for me.
This was the WORST experience I have ever had with another human being and hotel and, because of it, I will never stay at another Country Inn & Suites again. In addition, the whole experience has made me wary about booking through Hotels.com/Expedia again too because they are refusing to stand up for me and take the time to seriously help me. When I tried to check in, the first room that was given to me HAD PEOPLE IN IT. The second room they tried to give me was FILTHY and had not been cleaned since the previous guests. There was fried chicken pieces all over the floor (both in the room and outside of it), there was urine all over the toilet, and the sheets had not been changed (+ more issues). I tried on 3 separate occasions to ask for the room to be cleaned over the course of about 3 hours. Finally, the lady at the front desk (Sonya?) started yelling at me and not only blatantly lied to my face but then REFUSED to clean the room. She threatened to call the police on me and my party and we were chased out of the hotel at 10pm in an unfamiliar city halfway across the country from anyone who could help us (as we were a small group of 18-21 year old females). I, as a broke college student, had to pay $600 out of pocket for a room at another hotel just so we didn't have to sleep on the streets. As of right now, I have been fighting to get my money back for three weeks. The hotel manager is ignoring me, Choice Hotels refuses to help me, and Expedia is not standing up for me.
10
Kaitlin
Sep 5, 2025
·
Stayed 1 night
The staff at this location is TOP notch! Domanique was working the front desk and having a hell of a time dealing with an unruly patron. She had to call the police twice on a very unruly woman staying with her family! Domanique was level-headed, polite, listened well and gave as many chances as she could to the unruly woman. We were very impressed with her professional demeanor. Also, Victoria was called back in to help clean rooms and she did so without hesitation. She worked a double shift that day and did so with a smile. Both women were friendly and helpful and got us our room as soon as they could. We really appreciated them as we really needed to get some sleep before a big travel day. They really should be considered for raises and/or promotions. They are absolutely fabulous and are huge assets to your company. Also, the room was lovely, clean and smelled great when we got inside. I cannot commend your staff enough, those 2 women, Domanique and Victoria. They will definitely stick with us for a while. They are wonderful. :)
The staff at this location is TOP notch! Domanique was working the front desk and having a hell of a time dealing with an unruly patron. She had to call the police twice on a very unruly woman staying with her family! Domanique was level-headed, polite, listened well and gave as many chances as she could to the unruly woman. We were very impressed with her professional demeanor. Also, Victoria was called back in to help clean rooms and she did so without hesitation. She worked a double shift that day and did so with a smile. Both women were friendly and helpful and got us our room as soon as they could. We really appreciated them as we really needed to get some sleep before a big travel day. They really should be considered for raises and/or promotions. They are absolutely fabulous and are huge assets to your company. Also, the room was lovely, clean and smelled great when we got inside. I cannot commend your staff enough, those 2 women, Domanique and Victoria. They will definitely stick with us for a while. They are wonderful. :)
2
Amy
Aug 14, 2024
·
Stayed 1 night
Cancelled our room without notice. Tried to make us rebook on the spot for an additional $100. Leaving myself and my little kids with no place to stay for the night. They told me they had refunded my stay because they cancelled it— come to find out I was still charged and had to file a dispute with my credit card company. We were not the only family this happened to. She canceled the rooms for at least 10 other people to try to make more money. Many people were furious on the phone and in the lobby. Stay far far away.
Cancelled our room without notice. Tried to make us rebook on the spot for an additional $100. Leaving myself and my little kids with no place to stay for the night. They told me they had refunded my stay because they cancelled it— come to find out I was still charged and had to file a dispute with my credit card company. We were not the only family this happened to. She canceled the rooms for at least 10 other people to try to make more money. Many people were furious on the phone and in the lobby. Stay far far away.
6
Rod
Aug 26, 2024
·
Stayed 2 nights
Needs updating. Old stained carpeting. No bath fan, no toilet seat lid. Air conditioning needs fixing. No mirror in our room except for the bathroom. Pillows are wore out and flat. Staff was excellent and helpful!!
Needs updating. Old stained carpeting. No bath fan, no toilet seat lid. Air conditioning needs fixing. No mirror in our room except for the bathroom. Pillows are wore out and flat. Staff was excellent and helpful!!
2
julia
Aug 6, 2024
·
Stayed 1 night
The front desk staff checking in was very impersonal. She rattled off the directions like she was a robot. It was also very difficult to find someone at the front desk if a need came up, however, you could find the staff galavanting around the hotel with their friends/other staff. There were no luggage carts to transport your items from your car to your room. I tried 3 different times to have breakfast in their breakfast area. Each time everything was depleted and no breakfast host was to be found. Thankfully there was a Bob Evans nearby. The toilet in our room had a leaky seal and would not fill up with water so it could be flushed. Since finding staff was proving to be difficult, I was able to adjust it myself so it would at least work while I was there for the night. The hallway smelled musty and was very narrow. When it was time to check out, no one was at the front desk again. There was a number you could call to reach the staff, however, they never took that phone with them and you would stand there listening to the phone ringing nonstop. No apologies were made to me when the staff (which I believe was the manager) finally returned to the desk. He did however explain that since they recently changed from being a Radisson Hotel to a Choice Hotel, they were experiencing issues and inconsistencies. Again, no apologies, just a matter of fact that everyone has to deal with. Well this guest will not deal with it since I will not be staying at this hotel again.
The front desk staff checking in was very impersonal. She rattled off the directions like she was a robot. It was also very difficult to find someone at the front desk if a need came up, however, you could find the staff galavanting around the hotel with their friends/other staff. There were no luggage carts to transport your items from your car to your room. I tried 3 different times to have breakfast in their breakfast area. Each time everything was depleted and no breakfast host was to be found. Thankfully there was a Bob Evans nearby. The toilet in our room had a leaky seal and would not fill up with water so it could be flushed. Since finding staff was proving to be difficult, I was able to adjust it myself so it would at least work while I was there for the night. The hallway smelled musty and was very narrow. When it was time to check out, no one was at the front desk again. There was a number you could call to reach the staff, however, they never took that phone with them and you would stand there listening to the phone ringing nonstop. No apologies were made to me when the staff (which I believe was the manager) finally returned to the desk. He did however explain that since they recently changed from being a Radisson Hotel to a Choice Hotel, they were experiencing issues and inconsistencies. Again, no apologies, just a matter of fact that everyone has to deal with. Well this guest will not deal with it since I will not be staying at this hotel again.
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AI-generated summary based on recent guest reviews
Location
Convenient off the interstate with easy access to area beaches and dining. Some guests mention traffic noise in freeway-facing rooms.
Related guest reviews
6
Suzanne
Sep 11, 2023
·
Stayed 3 nights
We were disappointed with the first room we were assigned and asked to be reassigned which the management complied with quickly. The property is tired and needs updating, but the beds were very comfortable. The location suited our needs.
We were disappointed with the first room we were assigned and asked to be reassigned which the management complied with quickly. The property is tired and needs updating, but the beds were very comfortable. The location suited our needs.
8
Vincent Woolsey
May 29, 2023
·
Stayed 5 nights
The night staff were very friendly and helpful. The room was clean and stocked well. It's conveniently located for site-seeing and shopping.
The night staff were very friendly and helpful. The room was clean and stocked well. It's conveniently located for site-seeing and shopping.
6
JUDITH
Oct 2, 2023
·
Stayed 2 nights
Plenty of parking Fruit was moldy at breakfast Shower was really noisy No Kleenex in room Nice beds Rooms were very noisy on freeway side Convenient to freeway
Plenty of parking Fruit was moldy at breakfast Shower was really noisy No Kleenex in room Nice beds Rooms were very noisy on freeway side Convenient to freeway
8
Shanda
Aug 11, 2025
·
Stayed 3 nights
First- Jessica at the desk is amazing! Helped us avoid the road work and gave us some good insider info on great family things. Property would get a 5 except: carpet in room was sticky. Like something spilled and not cleaned up. We covered it with towels and mad due. Never had nice hot water and always had terrible water pressure- don’t know the issue. Bathroom light flickered a lot and sometimes dint turn on until we tried switch a few times. Missing a lightbulb in lamp by bed and a handle broken off drawer and the iron was missing. Lastly, our final day we were at breakfast within 10 min of it opening so we had great food. However, the other 1 days we were in after 1 hour and food was scarce and juice empty. Then the lady at breakfast asked us to give her a 5-star review this morning (Linda)…. Um no… not when food wasn’t replenished most days! It could have been amazing…. Just details that cleaning needs to pay attention to.and breakfast nook issues. Front desk was so helpful and kind… it was a good location too.
First- Jessica at the desk is amazing! Helped us avoid the road work and gave us some good insider info on great family things. Property would get a 5 except: carpet in room was sticky. Like something spilled and not cleaned up. We covered it with towels and mad due. Never had nice hot water and always had terrible water pressure- don’t know the issue. Bathroom light flickered a lot and sometimes dint turn on until we tried switch a few times. Missing a lightbulb in lamp by bed and a handle broken off drawer and the iron was missing. Lastly, our final day we were at breakfast within 10 min of it opening so we had great food. However, the other 1 days we were in after 1 hour and food was scarce and juice empty. Then the lady at breakfast asked us to give her a 5-star review this morning (Linda)…. Um no… not when food wasn’t replenished most days! It could have been amazing…. Just details that cleaning needs to pay attention to.and breakfast nook issues. Front desk was so helpful and kind… it was a good location too.
6
Emily
Jul 23, 2025
·
Stayed 1 night
Convenient location off the highway and in a nice, quiet area. The room had some weird stains on the ironing board/carpet/door. My room was provided with coffee packets but no coffee maker, which was odd. I was also advised that the pool was out of service. The beds seemed clean enough and they're pet friendly, so it worked for my purpose, but not exactly a must-stay.
Convenient location off the highway and in a nice, quiet area. The room had some weird stains on the ironing board/carpet/door. My room was provided with coffee packets but no coffee maker, which was odd. I was also advised that the pool was out of service. The beds seemed clean enough and they're pet friendly, so it worked for my purpose, but not exactly a must-stay.
6
Susan
Oct 1, 2023
·
Stayed 2 nights
Close to expressway, heard the trucks passing by all night.
Close to expressway, heard the trucks passing by all night.
8
Cheryl
Aug 4, 2023
·
Stayed 1 night
Well, it was your standard average hotel snd was good price. The only thing I would complain about was the noise of people slamming doors and a truck at 5 am beeping continually by my window. Help was great breakfast good and location good. Clean
Well, it was your standard average hotel snd was good price. The only thing I would complain about was the noise of people slamming doors and a truck at 5 am beeping continually by my window. Help was great breakfast good and location good. Clean
8
Brett
Jun 22, 2024
·
Stayed 1 night
Close to beach and highway
Close to beach and highway
8
jeffrey m
Jul 8, 2023
·
Stayed 1 night
Stayed here one night while traveling from UP in Michigan to home. Good hotel for the money, considering the area. Safe, easy access to Interstate & dining, and comfortable rooms. Pool open late too!!
Stayed here one night while traveling from UP in Michigan to home. Good hotel for the money, considering the area. Safe, easy access to Interstate & dining, and comfortable rooms. Pool open late too!!
6
Adrián
Jul 21, 2025
·
Stayed 2 nights
It is a place with good location, however the current conditions are not the best. The place really need a better maintenance.
It is a place with good location, however the current conditions are not the best. The place really need a better maintenance.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is inconsistent: hot items and basics are available, but food, juice, and supplies often run out and aren’t replenished; some guests found it decent or good.
Related guest reviews
10
Nancy
Dec 16, 2025
·
Stayed 1 night
Clean room, staff was friendly, breakfast was good with hot options.
Clean room, staff was friendly, breakfast was good with hot options.
10
Tatreyona
May 19, 2025
·
Stayed 2 nights
The breakfast was fire❤️❤️
The breakfast was fire❤️❤️
8
Shanda
Aug 11, 2025
·
Stayed 3 nights
First- Jessica at the desk is amazing! Helped us avoid the road work and gave us some good insider info on great family things. Property would get a 5 except: carpet in room was sticky. Like something spilled and not cleaned up. We covered it with towels and mad due. Never had nice hot water and always had terrible water pressure- don’t know the issue. Bathroom light flickered a lot and sometimes dint turn on until we tried switch a few times. Missing a lightbulb in lamp by bed and a handle broken off drawer and the iron was missing. Lastly, our final day we were at breakfast within 10 min of it opening so we had great food. However, the other 1 days we were in after 1 hour and food was scarce and juice empty. Then the lady at breakfast asked us to give her a 5-star review this morning (Linda)…. Um no… not when food wasn’t replenished most days! It could have been amazing…. Just details that cleaning needs to pay attention to.and breakfast nook issues. Front desk was so helpful and kind… it was a good location too.
First- Jessica at the desk is amazing! Helped us avoid the road work and gave us some good insider info on great family things. Property would get a 5 except: carpet in room was sticky. Like something spilled and not cleaned up. We covered it with towels and mad due. Never had nice hot water and always had terrible water pressure- don’t know the issue. Bathroom light flickered a lot and sometimes dint turn on until we tried switch a few times. Missing a lightbulb in lamp by bed and a handle broken off drawer and the iron was missing. Lastly, our final day we were at breakfast within 10 min of it opening so we had great food. However, the other 1 days we were in after 1 hour and food was scarce and juice empty. Then the lady at breakfast asked us to give her a 5-star review this morning (Linda)…. Um no… not when food wasn’t replenished most days! It could have been amazing…. Just details that cleaning needs to pay attention to.and breakfast nook issues. Front desk was so helpful and kind… it was a good location too.
6
Rodalin
Aug 25, 2024
·
Stayed 1 night
It was clean and smell good 😊! Fast check in and out. Just stayed for the night. Breakfast was okey. Was busy during breakfast, the attendant seem slow catching up with food supplies.
It was clean and smell good 😊! Fast check in and out. Just stayed for the night. Breakfast was okey. Was busy during breakfast, the attendant seem slow catching up with food supplies.
8
Diana
May 23, 2023
·
Stayed 1 night
The breakfast was bad
The breakfast was bad
8
Joel
Sep 18, 2024
·
Stayed 1 night
The hotel and room were fine. Nice and quiet. There was supposed to be a breakfast but there wasn't anything available and nobidy around. The clerk at the front desk didn't seem too concerned about it.
The hotel and room were fine. Nice and quiet. There was supposed to be a breakfast but there wasn't anything available and nobidy around. The clerk at the front desk didn't seem too concerned about it.
6
Leslie
Jul 11, 2023
·
Stayed 1 night
Check in was fine but breakfaat was very disappointing. Eggs were barely edible and no sausage. Rather than taking empty pan away, it was lert out and every person kept asking for more sausage. Very disappointing breakfast.
Check in was fine but breakfaat was very disappointing. Eggs were barely edible and no sausage. Rather than taking empty pan away, it was lert out and every person kept asking for more sausage. Very disappointing breakfast.
6
Michael
Aug 8, 2025
·
Stayed 2 nights
The property was OK little overpriced. Breakfast was great, and the server, Linda, was truly exceptional.
The property was OK little overpriced. Breakfast was great, and the server, Linda, was truly exceptional.
6
Cynthia
May 20, 2025
·
Stayed 2 nights
It was a clean room. The afternoon/evening staff were very friendly. We stayed 2 nights, Thursday and Friday, and I chose this place because of the free breakfast. On the first morning, we went down to eat around 9am, and the food was gone. Egg pan and potatoes were empty, All that was left was sausage links that tasted spoiled. I asked the man that was standing there if they were bringing more food out and he just shrugged his shoulders and said "not sure". He then went outside to smoke. On the second morning all that was left were eggs that were very dry. This was around 9:30. Just truly disappointed.
It was a clean room. The afternoon/evening staff were very friendly. We stayed 2 nights, Thursday and Friday, and I chose this place because of the free breakfast. On the first morning, we went down to eat around 9am, and the food was gone. Egg pan and potatoes were empty, All that was left was sausage links that tasted spoiled. I asked the man that was standing there if they were bringing more food out and he just shrugged his shoulders and said "not sure". He then went outside to smoke. On the second morning all that was left were eggs that were very dry. This was around 9:30. Just truly disappointed.
6
Amy
May 22, 2025
·
Stayed 1 night
There were crumbs on the carpet around the bed. Carpet was quite worn & dirty. Breakfast options were not good - apparently a staff person was late coming in.
There were crumbs on the carpet around the bed. Carpet was quite worn & dirty. Breakfast options were not good - apparently a staff person was late coming in.
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AI-generated summary based on recent guest reviews
6
Lindsey
3 weeks ago
·
Stayed 1 night
I’ve stayed at several Country Inn & Suites hotels and found them all to be very well-maintained and nice. This one had many issues (warped, broken closet shelf, chipped up furniture, uneven floors - strange) and I didn’t find it to be super clean. It’s fine for a night, but I wouldn’t stay there again.
I’ve stayed at several Country Inn & Suites hotels and found them all to be very well-maintained and nice. This one had many issues (warped, broken closet shelf, chipped up furniture, uneven floors - strange) and I didn’t find it to be super clean. It’s fine for a night, but I wouldn’t stay there again.
10
Minghao
3 weeks ago
·
Stayed 3 nights
good to stay here. I will be there next time
good to stay here. I will be there next time
2
Jared
3 weeks ago
·
Stayed 2 nights
The room has bed bugs. I caught 2 of them and showed them to the front desk. One of the guys said he’d check the room. The other guy said he’ll call the manager and see what he can do. “Ram Raddy” he says is the manager. I asked for his number and he wouldn’t give it to me. He says, “I called the manager and he said we don’t have bed bugs.” But I still had the bed bugs in containers in my hand. He said he was sorry for whatever I caught but reiterated that they don’t have bed bugs. That they wouldn’t give a refund but that I could complain about it if I want to. I’m the most upset I can be that my stuff is now in quarantine and the front desk was gaslighting me to discredit my concern and on top of that I’m covered in bites. Disgusting hotel, the worst service, and criminally bad management.
The room has bed bugs. I caught 2 of them and showed them to the front desk. One of the guys said he’d check the room. The other guy said he’ll call the manager and see what he can do. “Ram Raddy” he says is the manager. I asked for his number and he wouldn’t give it to me. He says, “I called the manager and he said we don’t have bed bugs.” But I still had the bed bugs in containers in my hand. He said he was sorry for whatever I caught but reiterated that they don’t have bed bugs. That they wouldn’t give a refund but that I could complain about it if I want to. I’m the most upset I can be that my stuff is now in quarantine and the front desk was gaslighting me to discredit my concern and on top of that I’m covered in bites. Disgusting hotel, the worst service, and criminally bad management.
6
Thomas
4 weeks ago
·
Stayed 3 nights
We booked the suits and we got downgraded to a standard disability room and when I tried to talking to the desk it was not helpful at all I've been using this app for all my booking and never had any issues before
We booked the suits and we got downgraded to a standard disability room and when I tried to talking to the desk it was not helpful at all I've been using this app for all my booking and never had any issues before
2
mariah
4 weeks ago
·
Stayed 1 night
Terrible staff. Dirty place. Amenities were not working. A/c was not working. Ripped chairs and lamp shades. A complete dive. I asked for a refund and they declined it. I'll never stay here again.
Terrible staff. Dirty place. Amenities were not working. A/c was not working. Ripped chairs and lamp shades. A complete dive. I asked for a refund and they declined it. I'll never stay here again.
FAQs about Country Inn & Suites by Radisson Benton Harbor-St Joseph MI
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Does the property allow pets?
Pets are allowed with a fee of USD 50 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.
What is the location of the property in relation to key landmarks?
The property is located within a 15-minute drive of Lake Michigan and Intercare Community Health Network, approximately 5.9 miles from Silver Beach and 2.9 miles from Lake Michigan College.
Is there a swimming pool at the property?
Yes, the property features an indoor pool and an outdoor heated pool. The operational hours are not specified.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Benton Harbor trip?
What do room rates usually look like at Country Inn & Suites by Radisson Benton Harbor-St Joseph MI?
Over the next 60–90 days, room rates at Country Inn & Suites by Radisson Benton Harbor-St Joseph MI typically land around $87 a night for two guests, ranging from $71 to $130 on busier dates.
When is the best time to visit Benton Harbor if I want fewer crowds at this hotel?
The quietest stretch at Country Inn & Suites by Radisson Benton Harbor-St Joseph MI is in April, while September is the busiest month for demand. Plan for more relaxed, less crowded stays in early spring and expect peak crowds in late summer/early autumn.
What nearby attractions and neighbourhood perks can I expect around this hotel in Michigan?
The Country Inn & Suites by Radisson Benton Harbor-St Joseph MI sits near Lake Michigan and Harbor Shores Golf Club and is within easy reach of the Curious Kids' Museum and the Box Factory for the Arts. The hotel is positioned for business travellers visiting local health and education centres like Corewell Health Lakeland Hospitals St. Joseph Hospital and Lake Michigan College.
Which month has the lowest rates at this hotel, and when is it most expensive?
February is the cheapest month to stay at Country Inn & Suites by Radisson Benton Harbor-St Joseph MI, averaging about $70 a night; July is the priciest, averaging $161. February’s lower rates come even though April is the quietest month for crowds.
How does the nightly price at Country Inn & Suites by Radisson Benton Harbor-St Joseph MI in Benton Harbor compare to recent weeks?
The current price at Country Inn & Suites by Radisson Benton Harbor-St Joseph MI in Benton Harbor is $89 per night for 2 guests, which is low for this hotel: about 30% below its $124 average over the last 60 days. Most nights over that period fell between $72 and $262.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 85.65710490188599USD
- 2026-09-15: 82.93709247894287USD
- 2026-09-16: 92.3895305053711USD
- 2026-09-17: 87.93511552619934USD
- 2026-09-18: 99.34582269058228USD
- 2026-09-19: 172.88379380264283USD
- 2026-09-20: 79.47069964599609USD
- 2026-09-21: 87.42074534225465USD
- 2026-09-22: 89.63581660079956USD
- 2026-09-23: 84.65165975875854USD
- 2026-09-24: 78.67641699943543USD
- 2026-09-25: 163.36398802871705USD
- 2026-09-26: 160.37635344314575USD
- 2026-09-27: 82.23158876152038USD
- 2026-09-28: 83.65338982658386USD
- 2026-09-29: 81.66403397712708USD
- 2026-09-30: 78.68359221038818USD
- 2026-10-01: 81.66403397712708USD
- 2026-10-02: 107.57590410461427USD
- 2026-10-03: 120.5174755405426USD
- 2026-10-04: 81.67121799201965USD
- 2026-10-05: 73.70662378520966USD
- 2026-10-06: 77.68533108215333USD
- 2026-10-07: 74.6905300895691USD
- 2026-10-08: 78.68359221038818USD
- 2026-10-09: 108.56699002189636USD
- 2026-10-10: 101.59347733039856USD
- 2026-10-11: 76.68706114997865USD
- 2026-10-12: 75.68879121780395USD
- 2026-10-13: 71.7100883228302USD
- 2026-10-14: 72.70117424011231USD
- 2026-10-15: 73.70662378520966USD
- 2026-10-16: 101.59347733039856USD
- 2026-10-17: 93.62888752555847USD
- 2026-10-18: 73.69226015739441USD
- 2026-10-19: 71.7100883228302USD
- 2026-10-20: 70.70463877773285USD
- 2026-10-21: 71.70290430793763USD
- 2026-10-22: 75.68879121780395USD
- 2026-10-23: 100.60239141311646USD
- 2026-10-24: 96.63804774398804USD
- 2026-10-25: 85.64992088699341USD
- 2026-10-26: 77.67814706726074USD
- 2026-10-27: 85.64992088699341USD
- 2026-10-28: 70.71181839065552USD
- 2026-10-29: 70.71181839065552USD
- 2026-10-30: 100.60239141311646USD
- 2026-10-31: 100.92995960197449USD
- 2026-11-01: 78.67641699943543USD
- 2026-11-02: 77.67814706726074USD
- 2026-11-03: 80.6657640449524USD
- 2026-11-04: 79.67467812767029USD
- 2026-11-05: 83.6677490524292USD
- 2026-11-06: 125.50880759353637USD
- 2026-11-07: 98.8213103679657USD
- 2026-11-08: 77.68533108215333USD
- 2026-11-09: 79.67467812767029USD
- 2026-11-10: 79.67467812767029USD
- 2026-11-11: 79.67467812767029USD
- 2026-11-12: 77.67814706726074USD
- 2026-11-13: 98.93075214385986USD
- 2026-11-14: 114.82211883201599USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not accept prepaid or Cashapp and Chime cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Banquet Facilities
Safe-Deposit Box
Services
Business Center
Banquet Facilities
Safe-Deposit Box
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Bingo
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
General
Non-Smoking Rooms
Picnic Area/Tables
Vending Machines
Family Room
Beach Sun Loungers
Internet
Free Wi-Fi