Name: Hilton Garden Inn Benton Harbor/St. Joseph
Address: 1300 Cinema Way, Benton Harbor, Michigan, United States of America, Benton Harbor, Michigan, United States of America
Rating: 7.6

Guest reviews

7.6

Good

Based on 724 verified reviews

Who stays here?

Business

26%

Couple

31%

Family

32%

Group

6%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Hilton Garden Inn Benton Harbor/St. Joseph, guests often praise friendly staff, clean rooms, and convenient highway access, but recurring complaints cite intermittent hot water and TV problems, and facilities like the pool or bar being closed.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Denise

2 weeks ago

·

Stayed 1 night

We really enjoyed the pool here, as I have two small children. It was warm and empty both times we swam. However, our hotel room was pretty nasty. It was not cleaned well at all. Multiple small black hairs in the shower, keurig storage area was disgusting, unidentified spot on the comforter to one of the beds, all around dingy and everything could've used a good wipe down. The staff were exceptionally friendly so I'm 50/50 on returning. Some good, some bad.

10

Eric

Jan 20, 2026

·

Stayed 1 night

The hotel was in great order and assisted recently built or renovated. The staff was very friendly and quick to check is in. The room, a suite, was perfect for a family of four. We travel with an air mattress so it oldest can sleep on it in the extra room. The two TV's were a nice touch. The bathroom has a fan-powered vent. Unusual in this day on age. The room was comfortable and the hotel was quiet.

10

Elton

Jan 3, 2026

·

Stayed 3 nights

The rooms were clean and the beds comfortable. The breakfast was amazing. Omesha made our breakfast and she went above and beyond to make sure we were taken care of. We definitely will stay here again when we come back. I utilized the fitness room each morning and was very happy with my stay. The lighting in the rooms were kind of dim and the water pressure could use some more pressure. Despite those 2 bumps I definitely will stay again. Thank you!!

10

Joshua

Nov 16, 2025

·

Stayed 5 nights

Great service

10

Amy

Nov 12, 2025

·

Stayed 1 night

Great staff

1300 Cinema Way, Benton Harbor, Michigan, United States of America

Location

A stay at Hilton Garden Inn Benton Harbor/St. Joseph places you in the heart of Benton Harbor, within a 10-minute drive of Lakeland Regional Medical Center and Lake Michigan College. This hotel is 4.7 mi (7.5 km) from Harbor Shores Golf Club and 5 mi (8 km) from White Pine Winery.

Intercare Community Health Network(2.8 miles)

Lakeland Regional Medical Center(3.2 miles)

Lake Michigan College(3.5 miles)

St. Joseph Dog Park(4.4 miles)

Box Factory for the Arts(4.6 miles)

Harbor Shores Golf Club(4.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee, approximately USD 12.95 to 25.00 for adults and USD 10.00 to 20.00 for children.

Yes, pets are allowed with a fee of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay). Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property offers features such as elevators, wheelchair-accessible facilities including the registration desk, public areas, and rooms, as well as a wheelchair-accessible pool and path of travel.

The hotel is located in the heart of Benton Harbor, within a 10-minute drive of Lakeland Regional Medical Center and Lake Michigan College. It is 4.7 miles from Harbor Shores Golf Club and 5 miles from White Pine Winery.

Yes, there is an indoor pool available for guests, with access from 10 AM to 11 PM.

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Hilton Garden Inn Benton Harbor/St. Joseph

Amenities

Property description

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Guest reviews