Central Tourist Park

Cabin was absolutely filthy, could not walk barefoot on the floor, curtains and fan were covered in dust. No antena connection on TV but remedied on complaint. Cabin had previously had the door lock forced and it had never been fixed properly. Once you put the key in and locked the door you could not get the key out unless you happened to wiggle it into the right spot. Owner berated us for not reporting it the day before when we first moved in, ( we were in a hurry to attend a wedding), the ensemble bed base was collapsed in the middle and we both rolled into the middle of the bed. It has the potential to be a very nice park and the cabin would have been excellent with proper cleaning and maintenance and the addition of security screens. Very poor value not worth the $97 per night. Would not patronise again while under current management and would inspect for cleanliness before paying. Would not recommend to anyone as there is better value elsewhere in Mackay. Why did we book in there? We needed a checkin time earlier than 2pm and the motels we rang would not guarantee an earlier checkin.

The cleanliness of the room was not good. We had no hot water for the 2 nights we stayed there. Wifi wouldn't connect.

no thing shower didn't work air con didn't work staff didn't give a stuff

Old furniture, kitchen cabinets need replacing, washing machine out of order

It’s such an old and dated caravan park and isn’t even worth $97 a night which ends up being $99 (that’s the cheapest room due to CC charges). There was still dirt on the floor inside my cabin. Lots of things falling apart or on their last legs. Water was dripping underneath the kitchen cupboard from sink into a large saucepan which was already half full of water. The toilet roll holder was hanging sideways by 1 screw. What really annoyed me was the heating selection on the air conditioner didn’t work and being winter , I froze all night & not even the 2 blankets kept me warm. The soap was so small and thin it hardly washed you all over for 1 shower. It was such a joke, and I’m trying to get my money back from Hotels.com or part there of. Please avoid this place because it’s certainly not worth a cent that they are asking for per night.

The property was well located for our purposes. We didn't use the facilities outside the cabin so can't comment on those although it was quiet and peaceful. The toilet leaked and there was very little water pressure for a shower, unable to moderate temperature of water between very hot or cold.

Room was meant to sleep 4. The 4th bed was a half size bunk and was not made up when arrived. Had to see reception for sheets. Bathroom door and shower door did not close. Room was meant to be self contained however no bowls available. Smelt funny. Tv didn’t work. They were helpful in finding a parking space for our van that we weee not using.

Pool was not cleaned and was a health hazard. The cabins needed a facelift in line with the cost of 95$ a night. Convenient to the bowls green where we were competing.

Our stay was ok. Didn't like that the pool was very dirty. Unusable really. The toilet block facilities were very old and some were broken. The communal rubbish bins were overflowing. The cabins were very expensive considering how old they were. Booking for an extra cabin wasn't put in the books because it was booked online. The concrete pads where our van was parked was in very poor repair. The things we likes were the convenience to our bowls venue. The lovely staff members (one in particular). We were not hasseled when we were there. Felt safe. Midges were pretty bad at night, but that is no fault of the park.

The place was quite run down. The pictures impied there would be washing facilities inside the villa however had to use paid laundry facilities in the complex. When collecting the keys, had to pay an additional $4 for credit card fees that were unexpected. The bowls and plates had cockroach poo on them and had to be washed before use.

Cabin was absolutely filthy, could not walk barefoot on the floor, curtains and fan were covered in dust. No antena connection on TV but remedied on complaint. Cabin had previously had the door lock forced and it had never been fixed properly. Once you put the key in and locked the door you could not get the key out unless you happened to wiggle it into the right spot. Owner berated us for not reporting it the day before when we first moved in, ( we were in a hurry to attend a wedding), the ensemble bed base was collapsed in the middle and we both rolled into the middle of the bed. It has the potential to be a very nice park and the cabin would have been excellent with proper cleaning and maintenance and the addition of security screens. Very poor value not worth the $97 per night. Would not patronise again while under current management and would inspect for cleanliness before paying. Would not recommend to anyone as there is better value elsewhere in Mackay. Why did we book in there? We needed a checkin time earlier than 2pm and the motels we rang would not guarantee an earlier checkin.

The cleanliness of the room was not good. We had no hot water for the 2 nights we stayed there. Wifi wouldn't connect.

The unit/cabin that we were in was dusty, mold in the bathroom. The cutlery was not clean. There was a split in the panelling of the wall and you could see outside. The whole overall feeling was very unkepted and not maintained.

Clean

Tap washers required in shower and donna stunk of cigarette smoke

Nice people at reception. The place was tired and grimey

It’s such an old and dated caravan park and isn’t even worth $97 a night which ends up being $99 (that’s the cheapest room due to CC charges). There was still dirt on the floor inside my cabin. Lots of things falling apart or on their last legs. Water was dripping underneath the kitchen cupboard from sink into a large saucepan which was already half full of water. The toilet roll holder was hanging sideways by 1 screw. What really annoyed me was the heating selection on the air conditioner didn’t work and being winter , I froze all night & not even the 2 blankets kept me warm. The soap was so small and thin it hardly washed you all over for 1 shower. It was such a joke, and I’m trying to get my money back from Hotels.com or part there of. Please avoid this place because it’s certainly not worth a cent that they are asking for per night.

Room was meant to sleep 4. The 4th bed was a half size bunk and was not made up when arrived. Had to see reception for sheets. Bathroom door and shower door did not close. Room was meant to be self contained however no bowls available. Smelt funny. Tv didn’t work. They were helpful in finding a parking space for our van that we weee not using.

The place was quite run down. The pictures impied there would be washing facilities inside the villa however had to use paid laundry facilities in the complex. When collecting the keys, had to pay an additional $4 for credit card fees that were unexpected. The bowls and plates had cockroach poo on them and had to be washed before use.

We checked in and headed straight out to visit family. After returning late, we discovered blood stains on the sheets and urine stains in the shower. We didnt stay that night, and raised these issues when we checked out the next morning. The staff member was unable to help. We contacted Expedia to see if we could arrange a refund. The Expedia agent called the property and whoever they spoke to had the audacity to say all their sheets were brand new, when we had photos clearly showing the stains. The property refused a refund for the night.

Cabin was absolutely filthy, could not walk barefoot on the floor, curtains and fan were covered in dust. No antena connection on TV but remedied on complaint. Cabin had previously had the door lock forced and it had never been fixed properly. Once you put the key in and locked the door you could not get the key out unless you happened to wiggle it into the right spot. Owner berated us for not reporting it the day before when we first moved in, ( we were in a hurry to attend a wedding), the ensemble bed base was collapsed in the middle and we both rolled into the middle of the bed. It has the potential to be a very nice park and the cabin would have been excellent with proper cleaning and maintenance and the addition of security screens. Very poor value not worth the $97 per night. Would not patronise again while under current management and would inspect for cleanliness before paying. Would not recommend to anyone as there is better value elsewhere in Mackay. Why did we book in there? We needed a checkin time earlier than 2pm and the motels we rang would not guarantee an earlier checkin.

Shower was unusable. Reported to management when leaving & was told previous tenants did not report

I have stayed there MANY nights in the past, but with my last night I spent there I had NO sleep because of a palm tree's branch scraping on the corrugated iron roof sheet throughout the night. I was SO tired and disappointed the next morning.

Old furniture, kitchen cabinets need replacing, washing machine out of order

Grounds need a good tidy up, cabins need to be cleaned properly as we found the kitchen cupboards / drawers to be dirty inside along with the utensils that needed to be washed before using. Pool was dirty. Gardens need tlc especially weeding. Cabin was dark and dingy.

It’s such an old and dated caravan park and isn’t even worth $97 a night which ends up being $99 (that’s the cheapest room due to CC charges). There was still dirt on the floor inside my cabin. Lots of things falling apart or on their last legs. Water was dripping underneath the kitchen cupboard from sink into a large saucepan which was already half full of water. The toilet roll holder was hanging sideways by 1 screw. What really annoyed me was the heating selection on the air conditioner didn’t work and being winter , I froze all night & not even the 2 blankets kept me warm. The soap was so small and thin it hardly washed you all over for 1 shower. It was such a joke, and I’m trying to get my money back from Hotels.com or part there of. Please avoid this place because it’s certainly not worth a cent that they are asking for per night.

Good sized cabin for the cost - fairly basic but okay

The property was well located for our purposes. We didn't use the facilities outside the cabin so can't comment on those although it was quiet and peaceful. The toilet leaked and there was very little water pressure for a shower, unable to moderate temperature of water between very hot or cold.

Room was meant to sleep 4. The 4th bed was a half size bunk and was not made up when arrived. Had to see reception for sheets. Bathroom door and shower door did not close. Room was meant to be self contained however no bowls available. Smelt funny. Tv didn’t work. They were helpful in finding a parking space for our van that we weee not using.

Decent sized room. Quiet and fairly central to most of Mackay

Cabin was absolutely filthy, could not walk barefoot on the floor, curtains and fan were covered in dust. No antena connection on TV but remedied on complaint. Cabin had previously had the door lock forced and it had never been fixed properly. Once you put the key in and locked the door you could not get the key out unless you happened to wiggle it into the right spot. Owner berated us for not reporting it the day before when we first moved in, ( we were in a hurry to attend a wedding), the ensemble bed base was collapsed in the middle and we both rolled into the middle of the bed. It has the potential to be a very nice park and the cabin would have been excellent with proper cleaning and maintenance and the addition of security screens. Very poor value not worth the $97 per night. Would not patronise again while under current management and would inspect for cleanliness before paying. Would not recommend to anyone as there is better value elsewhere in Mackay. Why did we book in there? We needed a checkin time earlier than 2pm and the motels we rang would not guarantee an earlier checkin.

I booked my stay and no one turned up at reception to let me in which left me with trying to find accommodation late afternoon/ evening. I made several calls and no answer very disappointing and stressful when all I wanted was a bed and shower

Shower was unusable. Reported to management when leaving & was told previous tenants did not report

no thing shower didn't work air con didn't work staff didn't give a stuff

Room was meant to sleep 4. The 4th bed was a half size bunk and was not made up when arrived. Had to see reception for sheets. Bathroom door and shower door did not close. Room was meant to be self contained however no bowls available. Smelt funny. Tv didn’t work. They were helpful in finding a parking space for our van that we weee not using.

Our stay was ok. Didn't like that the pool was very dirty. Unusable really. The toilet block facilities were very old and some were broken. The communal rubbish bins were overflowing. The cabins were very expensive considering how old they were. Booking for an extra cabin wasn't put in the books because it was booked online. The concrete pads where our van was parked was in very poor repair. The things we likes were the convenience to our bowls venue. The lovely staff members (one in particular). We were not hasseled when we were there. Felt safe. Midges were pretty bad at night, but that is no fault of the park.

Staff very friendly and price was good. Stuck in mackay due to weather and booking at short notice. Unsure of the cooker/ stove, but ate take away. Would use again for short stays.

Friendly, helpful office staff

We checked in and headed straight out to visit family. After returning late, we discovered blood stains on the sheets and urine stains in the shower. We didnt stay that night, and raised these issues when we checked out the next morning. The staff member was unable to help. We contacted Expedia to see if we could arrange a refund. The Expedia agent called the property and whoever they spoke to had the audacity to say all their sheets were brand new, when we had photos clearly showing the stains. The property refused a refund for the night.

Great for tradies, easy access, no fuss.

Wasn't the easiest place to find! Gps took me to the wrong location initially But persevered and was a comfortable night spent in the park

The midges

The property was well located for our purposes. We didn't use the facilities outside the cabin so can't comment on those although it was quiet and peaceful. The toilet leaked and there was very little water pressure for a shower, unable to moderate temperature of water between very hot or cold.

Pool was not cleaned and was a health hazard. The cabins needed a facelift in line with the cost of 95$ a night. Convenient to the bowls green where we were competing.

Our stay was ok. Didn't like that the pool was very dirty. Unusable really. The toilet block facilities were very old and some were broken. The communal rubbish bins were overflowing. The cabins were very expensive considering how old they were. Booking for an extra cabin wasn't put in the books because it was booked online. The concrete pads where our van was parked was in very poor repair. The things we likes were the convenience to our bowls venue. The lovely staff members (one in particular). We were not hasseled when we were there. Felt safe. Midges were pretty bad at night, but that is no fault of the park.

Decent sized room. Quiet and fairly central to most of Mackay

Easy to get to, close to everything

It was beautiful and quiet.

Great for tradies, easy access, no fuss.

Quiet