Sun Plaza Motel - Mackay

$64

/ night

Avg. for November

Sun Plaza Motel - Mackay - View from room

Prices for Sun Plaza Motel - Mackay

Select dates to see prices and availability

$64

/ night

Avg. for November

Monthly average prices

Nightly prices at Sun Plaza Motel - Mackay average $63 in October, the cheapest month, and $72 in May, the most expensive, based on the last 12 months.

Average nightly price at Sun Plaza Motel - Mackay by month, last 12 months (USD)
Month	Average price
January	$67
February	$70
March	$70
April	$71
May	$72
June	$71
July	$69
August	$72
September	$72
October	$63
November	$64
December	$66

Most expensive: May (~$72)

Cheapest: October (~$63)

About this property

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Parking
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping

Show all

Location

35 Nebo Road, Mackay, Queensland, Australia

Jubilee Park (0.9 miles)

Mackay Enertainment and Convention Centre (1 miles)

Caneland Central (1 miles)

Bluewater Lagoon (1.1 miles)

Artspace Mackay (1.2 miles)

Mackay Base Hospital (1.2 miles)

More location info

Room options

Family Double Or Twin Room

Room details

1 Queen Bed

and

1 Twin Bed

Sleeps 3

301 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Studio Suite, 1 Double Bed

Room details

1 Full Bed

Sleeps 2

138 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Large Family Room

Room details

1 Queen Bed

and

3× Twin Beds

Sleeps 3

311 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Kitchen

Twin Room

Room details

2 Twin Beds

Sleeps 3

311 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Family Room

Room details

1 Queen Bed

and

2 Twin Beds

Sleeps 4

323 ft²

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room

Room details

1 Queen Bed

Sleeps 2

311 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Double Room

Room details

1 Queen Bed

Sleeps 2

377 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Guest reviews of Sun Plaza Motel - Mackay

7.5

Good

Based on 535 verified reviews

Who stays here?

Business

23%

Couple

36%

Family

39%

What guests think

AI-generated summary based on recent guest reviews

Across the reviews for Sun Plaza Motel - Mackay, guests often praise friendly staff, easy parking and budget value, while room quality and cleanliness vary, from clean, quiet stays to dated rooms with pests or maintenance and housekeeping lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

The location is convenient for shops, eateries and the botanical gardens, though some mention aircraft or traffic noise. Rooms are basic with mixed comfort; some are spacious, others feel worn with small bathrooms, poor lighting or small TVs, and Wi‑Fi feedback varies. Service is generally warm, but a few guests reported unattended reception, limited desk hours, ID handling concerns, or booking issues. Expect a simple, budget stay with uneven consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is a strong point, with multiple reviews citing easy and ample spaces, plus mentions of undercover spots close to rooms.

Related guest reviews

Michael

Jul 30, 2024

Stayed 6 nights

Parking free and close to room

Nicola

Nov 4, 2025

Stayed 1 night

The rooms are always clean and tidy, the receptionist/s are the nicest people you will meet, always go above and beyond to make sure your stay is wonderful. Ample parking, comfy beds, hot showers.

Sukhchain singh

Aug 23, 2025

Stayed 1 night

Easy parking and safe

Geoff

Nov 18, 2025

Stayed 1 night

Clean and comfortable room. Courteous staff. good amenities. Postage stamp sized TV.

Audrey

Jan 13, 2023

Stayed 19,363 nights

Basic facility

Ryan

Feb 8, 2025

Stayed 1 night

Easy parking

Ryan

Mar 9, 2025

Stayed 1 night

Spacious parking

Donna

Nov 10, 2025

Stayed 1 night

Room smelt mouldy upon opening, did minimise once turned a/c on. no ceiling fan as advertised. No spare toilet roll. Bed comfy, shower pressure n hot water good. Awesome under cover parking

Andrew

Aug 21, 2024

Stayed 2 nights

Room was in good order, bed comfy with good pillows. The pool was great too. Very good for the price.

jackson

Jun 6, 2025

Stayed 1 night

Parking clean tidy

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean and tidy, but others reported cockroaches, musty odours, dirty appliances, and missed servicing or supplies; overall cleanliness appears inconsistent.

Related guest reviews

Lesley

Aug 10, 2025

Stayed 4 nights

Paid above listed rate no service to room in 4 days linen tired

Christine

Jan 16, 2024

Stayed 2 nights

Clean, neat and tidy. Comfortable bedding.

Ramsay

Jul 18, 2025

Stayed 6 nights

After checking in on first day, we encounter cockroaches in the unit on 3 separate occasions!!!

Clive

Jul 14, 2023

Stayed 1 night

Excellent room, clean and tidy, everything I needed

Donna

Nov 10, 2025

Stayed 1 night

Room smelt mouldy upon opening, did minimise once turned a/c on. no ceiling fan as advertised. No spare toilet roll. Bed comfy, shower pressure n hot water good. Awesome under cover parking

Leanne

Sep 9, 2023

Stayed 3 nights

From the torn carpet, no hand towels, no hairdryer, no cleaning of the room or emptying the bin, no tea & coffee refresh and we had to ask for toilet paper should give you a good indication of how disgusting this place was. I’ve travelled all around the world and this one is the worst.

Billie

Apr 11, 2025

Stayed 1 night

Light fittings hanging from exposed wires on balcony, fan hanging from roof. What looks like blood on wall under bench as well as otherwise grotty walls. Definitely not worth the $124 we paid for the room.

Tahir

Dec 28, 2022

Stayed 19,354 nights

Cockroach everywhere my kids and mrs were extremely disturbed and couldn’t sleep even 2 hrs. Wifi was good. We fell for the competitive price but regretted all night.

Dianne

Jun 6, 2025

Stayed 1 night

Very "tired" property needing maintenance and refreshing. Microwave rusty and dirty. Fridge far from clean. TV remote didn't work. No face washer or hairdryer supplied. Front desk hours ridiculously limited for travellers

Kascie

Oct 16, 2025

Stayed 4 nights

Rooms are filthy and infested with roaches. Staff go into ur room as soon as u leave and look through your things. It’s gross. Caught them out twice

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic with mixed comfort: some are spacious, while others feel dated with worn beds, small bathrooms, tiny TVs, poor lighting, and variable Wi‑Fi; noise ranges from quiet to aircraft and traffic disturbances.

Related guest reviews

Geoff

Nov 18, 2025

Stayed 1 night

Clean and comfortable room. Courteous staff. good amenities. Postage stamp sized TV.

Pablo

Jun 27, 2023

Stayed 1 night

Quiet place.

Julie

Jul 11, 2025

Stayed 1 night

Room a good size, very good value

Kurt

Jul 4, 2023

Stayed 1 night

Noise from planes and traffic.

Tricia

Apr 2, 2024

Stayed 2 nights

Room somewhat tired and needing sprucing up. Bed uneven and sagged towards middle - very uncomfortable for two people. A bit like 2 people sleeping in a hammock. Otherwise value for the price if you don't look too closely at the paintwork and other items.

Garry

Jul 12, 2024

Stayed 5 nights

Very small bathroom

Michael

Jul 30, 2024

Stayed 6 nights

Close to flight path aircraft noise,

Christo

Apr 19, 2025

Stayed 1 night

Bed was a bit worn out but was good

Bede

Jun 23, 2023

Stayed 3 nights

Large quiet rooms. Clean and great value

phillip

Jun 18, 2024

Stayed 5 nights

First night I arrived I had no room even though I had email confirmation. Had to stay elsewhere at 11pm at night. Very few rooms have smart tvs, and mine had internet dropouts every 5-10 minutes. Room was neat and tidy for a 3 star motel, but the booking system is totally flawed and so I can’t return.

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AI-generated summary based on recent guest reviews

Service

Staff are generally friendly and helpful, though a few guests faced unattended reception and long waits, limited desk hours, an ID photocopy concern, and one booking error that left no room on arrival.

Related guest reviews

Tarsha

Mar 12, 2024

Stayed 3 nights

Lovely friendly staff

Nicola

Nov 4, 2025

Stayed 1 night

The rooms are always clean and tidy, the receptionist/s are the nicest people you will meet, always go above and beyond to make sure your stay is wonderful. Ample parking, comfy beds, hot showers.

Robert

Nov 2, 2025

Stayed 1 night

Clean quiet room. Receptionist was fantastic

Jennifer

Aug 8, 2025

Stayed 1 night

I was asked for my drivers licence which staff member then went over to photocopy. I was given it back straight away when I demanded it before she copied it. It is illegal to photocopy a person’s licence. I asked another couple who were staying there re this & they had not been asked for their licence. I had booked only for myself. There was no mention or note in room of an internet password but I didn’t ask either so there may have been access.

Colin

Feb 18, 2026

Stayed 2 nights

Stuff are great, clean room walking distance to town

Thomas

Sep 7, 2025

Stayed 1 night

Great service

Dale

Oct 14, 2024

Stayed 1 night

Good customer service very friendly

Dianne

Jun 6, 2025

Stayed 1 night

Stephen

Jan 11, 2023

Stayed 19,367 nights

Waited about 45 minutes to check in as office was unattended. Called the number and got an answering machine. Disappointed of the noise level from other guests, bed was uncomfortable and as a result I didn’t sleep well

phillip

Jun 18, 2024

Stayed 5 nights

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AI-generated summary based on recent guest reviews

Location

Convenient for shops, eateries, the bowls club and the botanical gardens, with many finding it handy for short stays; a few mention aircraft or traffic noise.

Related guest reviews

Mark

Sep 23, 2025

Stayed 1 night

Close to botanical gardens so it was nice to run.

Tracey

Jun 25, 2023

Stayed 2 nights

Location is great

Ernie

Jul 27, 2025

Stayed 3 nights

Very central to all amenities

Michaeline

Aug 3, 2025

Stayed 1 night

The property was close to fast food outlets. Bridge road has eateries down the opposite side of the motel. Hostess was friendly and supportive. The room was quiet and there was no noise from the road.

Vincent

Dec 8, 2022

Stayed 19,333 nights

Just a nice convenient place to stay close to bowls club and KFC

Kurt

Jul 4, 2023

Stayed 1 night

Noise from planes and traffic.

Michael

Jul 30, 2024

Stayed 6 nights

Close to flight path aircraft noise,

Kerry

Aug 25, 2023

Stayed 2 nights

Our room was very tidy and clean and the Motel was in a perfect location for what we needed

Michael

Apr 27, 2024

Stayed 4 nights

Central location

David

May 28, 2025

Stayed 4 nights

Friendly staff & close to everything

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Adriana

Jul 27, 2026

Stayed 1 night

Very old, floors were a bit grose. Get what you pay for though. Last minute stay. Clean sheets and clean towels. Just very very old

Doreen

Jul 15, 2026

Stayed 1 night

Great service

Gregory

Jul 9, 2026

Stayed 1 night

Clean but old. Not the best but cheap

CONAN

Jul 5, 2026

Stayed 1 night

Our reservation was cancelled and we only recieved a message via Expedia despite our telephone number being provided - they stated they didn’t have a correct number. This was found in a spam folder upon arrival. We arrived after ten hours of driving to discover we had no reservation despite it being a week after our booking was made. It was then too late to organise an alternative option and ended up having to drive throughout the night to our destination and also had to catch a few hours sleep in the car. Simply not good enough. Absolutely disgusting bevahoour. Zero stars.

Philip

May 18, 2026

Stayed 1 night

Dirty and dingy room. Sheets had blood on them when I arrived and had to wait awhile for someone to change them. The ceiling tiles were open and the carpet smelt of mould. Overall horrible accomodation and I would not recommend.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 18:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Sun Plaza Motel - Mackay

Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available for an additional fee and should be requested in advance.

What is the location of the property in relation to key landmarks?

The property is located in West Mackay, within a 5-minute drive of Mackay Regional Botanic Gardens and Pioneer Valley. It is approximately 1.4 km from Mackay Base Hospital and 1.5 km from Mackay Entertainment and Convention Centre.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. It is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

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Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $82	6 $77	7 $77
8 $77	9 $77	10 $77	11 $77	12 $77	13 $77	14 $77
15 $77	16 $77	17 $78	18 $77	19 $77	20 $77	21 $78
22 $78	23 $77	24 $77	25 $77	26 $78	27 $78	28 $78
29 $77	30 $77

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
		1 $78	2 $81	3 $78	4 $78	5 $78
6 $78	7 $78	8 $78	9 $78	10 $78	11 $77	12 $82
13 $79	14 $78	15 $78	16 $77	17 $79	18 $78	19 $78
20 $77	21 $78	22 $78	23 $78	24 $78	25 $78	26 $78
27 $78	28 $78	29 $78	30 $78	31 $78