Sun Plaza Motel - Mackay

Name: Sun Plaza Motel - Mackay
Address: 35 Nebo Road, Mackay, Queensland, Australia, Mackay, Queensland, Australia
Rating: 7.53

"Comfortable beds"

"Well located"

"Immaculate rooms"

"Accommodating staff"

Amenities

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Property description

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

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Guest reviews

7.5

Good

Based on 535 verified reviews

Who stays here?

Business

23%

Couple

36%

Family

39%

What guests think

AI-generated summary based on recent guest reviews

Across the reviews for Sun Plaza Motel - Mackay, guests often praise friendly staff, easy parking and budget value, while room quality and cleanliness vary, from clean, quiet stays to dated rooms with pests or maintenance and housekeeping lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Colin

Feb 18, 2026

Stayed 2 nights

Stuff are great, clean room walking distance to town

D'urville

Feb 12, 2026

Stayed 1 night

courteous staff, clean room, quite area.

Alan

Dec 31, 2025

Stayed 5 nights

Staff excellent, clean, nice pool

Mariechristine

Dec 23, 2025

Stayed 1 night

Staff good. Room needs refurbishment

Lars

Dec 12, 2025

Stayed 1 night

The staff, were rude and obnoxious, and very pushy, it was like being interigated by militry police...the motel needs to be renovated and pension off the management...

35 Nebo Road, Mackay, Queensland, Australia

Location

With a stay at Sun Plaza Motel Mackay in Mackay (West Mackay), you'll be within a 5-minute drive of Mackay Regional Botanic Gardens and Pioneer Valley. This motel is 1.4 mi (2.2 km) from Mackay Base Hospital and 1.5 mi (2.4 km) from Mackay Enertainment and Convention Centre.

Jubilee Park(0.9 miles)

Mackay Enertainment and Convention Centre(1 miles)

Caneland Central(1 miles)

Bluewater Lagoon(1.1 miles)

Artspace Mackay(1.2 miles)

Mackay Regional Botanic Gardens(1.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 18:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Check-in is from 2:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may incur additional charges and should be requested in advance.

The property is located in West Mackay, within a 5-minute drive of Mackay Regional Botanic Gardens and Pioneer Valley. It is approximately 1.4 km from Mackay Base Hospital and 1.5 km from Mackay Entertainment and Convention Centre.

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

Children are allowed at the property, but specific age policies for free stays are not detailed.

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