Amphoras Blu Ultra-All Inclusive Adults Only

Disappointing stay despite strong reviews I chose this hotel based on the high ratings and positive feedback compared to other properties in the area, but my overall experience was poor—mainly due to lack of communication, an unhelpful check-in experience, and the condition of the room. My issues started before arrival. I received an automated message asking for my check-in time and whether I needed an airport pickup. I replied with the requested information and asked them to arrange airport pickup. After waiting 24 hours with no response, I sent a follow-up message—still no reply. When I arrived at the airport, I tried calling the hotel multiple times and no one answered. I ended up giving up and taking a taxi. At check-in, I asked about early check-in (as mentioned in my earlier communication), but they had no rooms available. When I asked why no one responded to my messages, the front desk agent’s response was: “we get too many questions.” That was not a reassuring or professional answer. I then had to wait about an hour before getting access to my room. Unfortunately, the room itself was the biggest disappointment. It felt very outdated and not well maintained. The lights were flickering, and the bathroom had visible mold and rust. I understand many guests spend most of their time outside, but basic cleanliness and upkeep should still meet a minimum standard.

Lots of daily snacks brought to the room with juice and water. Daily clean checks and toiletries added

We had an excellent stay at the hotel and would happily and highly recommend it to others. All of the staff were very kind, welcoming, and accommodating, including the hotel reception team, who were especially helpful and professional. Malak and Magdy provided exceptional service and worked extremely well as a team. They were always willing to help, frequently checked in on us, and promptly brought anything we requested. The pool was clean and well-maintained with a friendly and attentive pool attendant. The waiters were hardworking, housekeeping was excellent and accommodating, and the bartenders were very kind. Everything about our stay was excellent, including the cleanliness, comfort, food, and overall atmosphere of the hotel.

Lovely staff. Mainly stayed on the beach. Great Snorkelling. Great food. Had a lovely stay.

A lot to like - not only value for money. ** Need Toilets, changing rooms at pool area & beach ** *** URGENTLY need to address Crows around restaurants & bars - A real problem *** WiFi could definitely be improved - especially at the beach area