Palazzo Arone dei Baroni di Valentino

The staff was very helpful and the hotel is in a fantastic location. Hotel is beautiful decorated and staff responded quickly. Key feedback is that the towels need to be replaced, some of the glassware was dirty, and the curtains on the bed frame are worn and appear that if you touch them they will fall off. Overall excellent communication, beautifully decorated, helpful staff, and great location. However a few tweaks needed to elevate the stay.

Beautiful spot in historic building with lovely furnishings that is well located near sights, stores and restaurants. Extremely helpful staff - would definitely stay again! Thanks.

The three managers/assistants I met are wonderful. They are always offering assistance and guidance. Quite outgoing and friendly. All of their information provided was accurate and quite helpful. This is not a hotel; it is a collection of six bedrooms, some expanded into "junior suites" that are quite adorned and fresh. The floor is further a mix of dining rooms and sitting rooms. It is someone's home, and you certainly feel at home. The bed was comfortable, but don't count on having anywhere to perform any meaningful desk work with a laptop. Speaking of which, I have a new model iPhone and had very limited success with wifi connection. I went to several restaurants, bars, a couple of museums, and had no problem connecting to a wifi system. Good news: I didn't need wifi at the time my stay. But, if you need to stay in touch, beware. The advertised photo is misleading as indicating that there is a front entrance to the apartments (there are six total). You enter from an unmarked door on another street/alley by pressing a button and hoping that there is someone on the other side of the button to let you in. If they are busy, you wait. If it's raining, you wait. There is no reception until you are permitted to enter the first door, climb two flights of stairs to the main foyer, where you are received. They provide assistance with your luggage up and down and enter into your assigned room. Breakfast was a treat, as were all other services provided, and always with a smile.

This was the perfect place to stay for my first trip to Palermo. The location was walking distance to the best attractions, shopping, and restaurants in the city center. The staff were welcoming and helpful in every regard. The room included a wonderful breakfast which was a great way to begin each day. The hotel is unique in that it is owned by a baronness who has remodeled a portion of her palace as a hotel. I would not hesitate to return here. There are also great options here for families or couples traveling together…or a great girls’ trip.

Beautiful architecture. Rooms are huge and the staff are delightful.