moksa

I loved everything about the Moksa Hotel! The accommodation is a bit out of the way, but still easy to reach by subway and bus. The hotel is located at the foot of a mountain with a forest and a river, and is very quiet! The staff was great, the rooms were stunningly beautiful, and the spa, which you could book as an additional option, was a dream. The garden is definitely the highlight. Drinks at the bar and in the room are free. If you don't want to book dinner, you can also order delivery. One thing that could be improved is that there is also fruit or yoghurt at breakfast. It was one of the nicest hotels I've ever stayed in! I definitely want to come back!

We stayed at the hotel for 6 nights. It is best reachable by car. The hotel is recent built, very modern, has large rooms and very well maintained. The beautiful garden seen from the bar and restaurant was amazing to watch. Every day room cleaning was outstanding. And the collagen sauna was exceptional. It was indeed confirmed that the hotel staff does not help with luggage, even though there are up to 3 people sitting at the front desk at a time and dolly standing in the lobby. In contrast, the staff at `Hakone Retreat Villas` helped us with the luggage. There are two big things, which threw us off materially and culturally, and we are glad that it happened on the last night of our stay. 1. The hotel offers 6 course dinner on a rather pricier side (for Japan), 19,200 JPY per person. While the chef was super professional and entertaining, the traditional japanese beef was swapped for chicken. Just the night before, we went to high cousine `Buon'Agio` restaurant in Kyoto downtown, where a dinner with Wagyu beef cooked in front of us cost 25% less. 2. There were just 2 of us along with 2 Japanese ladies. At the end of the dinner only two of us were asked to have our desert in the lobby bar. While the other two japaneese ladies were let to finish their dinner at the restaurant. Both concerns were expressed to the hotel staff, although the manager has not contacted us while they had enough time to do so. This ruined our initial impression about japaneese hospitality.

It was my first time visiting Kyoto and I picked this hotel due to its great reviews. The staff was so kind -always attentive and helpful regarding any needs that I had. I was always greeted the second I entered the lobby as well as around the hotel. I booked the garden view room -it was amazing. It had a large balcony that opened up into the Japanese garden that the hotel perfected! There was so much space -two bathrooms, a living room, a tatami mat area, and a double bed. I am a clean freak, and I don't think I've seen a cleaner hotel room in my life. They also offered great pajamas. I utilized the sauna Cypress room -it was essentially your own private spa. Make sure to book their saunas in advance as their reservations do fill up. Breakfast was included every day. The food was good (they had American options and Japanese options). The restaurant overlooked the Japanese garden. I could sit there forever. The only downside of the hotel is that it is a bit far from the downtown area. I utilized Uber and there was one night that I couldn't get a car for so long (I tried for hours) that I ended up missing my dinner reservation. There is a train close-by however you do have to trek uphill a bit to and from the train. I was also with my mother who couldn't do hilly walks so the train wasn't an option. The car ride to the downtown area was about 30 minutes with traffic. Sometimes more or less. I still think the hotel was worth it and would stay again despite the location.

Incredible hotel in an amazing area. Make sure you pre book a sauna as they’re amazing

サウナ使用時に消灯され真っ暗になった レストランでのサービスがよくない 夕食時に頼んでいないものを精算の際に請求された 食事は可もなく不可もなく 施設自体が良かっただけに残念です

お庭が綺麗でとても癒されました。

We spent two weeks in Japan, staying at several hotels and Airbnbs, and Moksa quickly became our favorite. The hotel is set on a stunning garden, and the staff welcomed us with genuine warmth. Compared to other places we stayed, Moksa offered spacious rooms with bathrooms completely separate from the showers, plus adorable, comfortable loungewear to wear around the property. We also loved the sauna and contrast therapy sessions, which were excellent value. This is absolutely a place I’d recommend to anyone visiting Kyoto.

何もかも良かったです。ホテル自体が奥まった場所にあり、とても静かでした。客室も広く綺麗で、冷蔵庫にはサービスドリンクがたっぷり入っておりました。 スタッフの方もみなさん、穏やかでにこやかに対応をしてくださり、とても気持ちよく滞在できました。ディナーのコース料理もすべておいしく、量も適度で大変良かったです。朝は洋食にしましたが、こちらもおいしくいただきました。朝食は和風が土鍋のご飯なので、みなさんこちらにしてはりましたね。そちらもおいしそうでした。 お風呂が貸し切りの露天風呂があったらなお嬉しいと思いましたが、サウナがその代わりのようです。 お風呂に関してもあったらいいなという程度なので、なくても大満足のホテルでした。またリピートしたいと思っております。

Amazing hotel in nature. The view of the river, watching koi at breakfast ad being next to the forest for a hike were wonderful!

It was the Japanese spirit people come to experience in their trip to Japan,but rarely do!To look out on that garden whilst having the hotel breakfast especially prepared individually on locally made pottery was a highlight of my visit to Japan.The staff are exceptional in behaviour and manners.This experience in the mountains outside of Kyoto was tryly unique

スタッフの笑顔 夕飯が上等 清潔感 全てに気配りが効いた品々 ハイセンス 土と植物からの装飾品

It was my first time visiting Kyoto and I picked this hotel due to its great reviews. The staff was so kind -always attentive and helpful regarding any needs that I had. I was always greeted the second I entered the lobby as well as around the hotel. I booked the garden view room -it was amazing. It had a large balcony that opened up into the Japanese garden that the hotel perfected! There was so much space -two bathrooms, a living room, a tatami mat area, and a double bed. I am a clean freak, and I don't think I've seen a cleaner hotel room in my life. They also offered great pajamas. I utilized the sauna Cypress room -it was essentially your own private spa. Make sure to book their saunas in advance as their reservations do fill up. Breakfast was included every day. The food was good (they had American options and Japanese options). The restaurant overlooked the Japanese garden. I could sit there forever. The only downside of the hotel is that it is a bit far from the downtown area. I utilized Uber and there was one night that I couldn't get a car for so long (I tried for hours) that I ended up missing my dinner reservation. There is a train close-by however you do have to trek uphill a bit to and from the train. I was also with my mother who couldn't do hilly walks so the train wasn't an option. The car ride to the downtown area was about 30 minutes with traffic. Sometimes more or less. I still think the hotel was worth it and would stay again despite the location.

全体的には良かったんですが、クサムシが部屋にいてたのが残念＆怖かった。

静かで清潔な空間で、パートナーとのゆったりした時間を存分に味わうことができました。また宿泊したいです。

The best hotel we have ever stayed in. BEAUTIFUL location surrounded by nature, and the staff was incredible. Very clean, amazing food, and we will absolutely be back on our next visit to Japan!

客室も清掃が行き届き、お料理も美味しく、素晴らしいおもてなしで思い出に残る旅行となりました。

최악이었습니다... !!!!! 호텔 담당자님들은 이글 보고 꼭 시정 하면 좋겠습니다. 정말 기대하고 간 교토에서의 마지막 날 호텔이었습니다. 가장 저렴한 방을 예약하긴 했지만 반지하라는 설명은 없었습니다. 설명만 1층이지 로비층보다 아래에 있어서 반지하나 다름없습니다. 전망은 없으며 방에 들어서자마자 곰팡이 냄새가 너무 많이 났습니다. 반지하인것도 속은것 같았는데 곰팡이 냄새가 너무 나서 방을 바꿔달라 요청하여 바꿨지만 마찬가지였습니다. 좀더 위층으로 올라가기 위해선 돈을 더 지불 하라고 합니다. 그럼 애초에 예약할때 반지하라는 표기가 되어 있어야지요. 반지하인줄 알았으면 해당 호텔 선택도 하지 않았을 것입니다. 화장실에서는 더더욱 곰팡이 냄새가 많이 났으며 수건등에 곰팡이 냄새가 다베여 있었습니다. 정말 거북 했습니다. 저녁과 조식을 주긴 하지만 저렴하지 않은 비용입니다. 술도 무료로 먹을수 있지만 교토 비어 말고는 저렴하거나 와인이 오래되어 맛이 없습니다. 교토에서 왕복 택시비민 10만원이 더 추가 되는데 70만원의 비용을 내고 갈만큼 좋은 곳은 아닌거 같습니다. 교토 시내에 10만원짜리 비지니스 호텔보다 냄새며 청결도가 좋지 않고 돈이 너무 아까웠습니다. 아침과 저녁식사는 괜찮았지만 교토 시내에 차라리 힐튼이나 메리어트에 예약하고 맛있는 식사 먹는게 훨씬 나을거 같네요. 주위에 아무것도 없어서 오실 분들은 꼭 조식 + 디너 코스를 이용해야 할것 같습니다. 아무튼 교토에서 이렇게 호텔에 만족하지 못했던 적은 처음입니다. 당장 시정하세요! 기본 방은 반지하 방이라고요! 곰팡이 냄새가 너무너무 역합니다!!!!

非常に清潔、綺麗、オシャレ、静寂、サービス等すべてに関し、素晴らしいと感じました。また利用したいと思います。

とても清潔感がありスタッフの対応も良く朝食もすごく美味しかったです また是非泊まりたいホテルです！

何もかも良かったです。ホテル自体が奥まった場所にあり、とても静かでした。客室も広く綺麗で、冷蔵庫にはサービスドリンクがたっぷり入っておりました。 スタッフの方もみなさん、穏やかでにこやかに対応をしてくださり、とても気持ちよく滞在できました。ディナーのコース料理もすべておいしく、量も適度で大変良かったです。朝は洋食にしましたが、こちらもおいしくいただきました。朝食は和風が土鍋のご飯なので、みなさんこちらにしてはりましたね。そちらもおいしそうでした。 お風呂が貸し切りの露天風呂があったらなお嬉しいと思いましたが、サウナがその代わりのようです。 お風呂に関してもあったらいいなという程度なので、なくても大満足のホテルでした。またリピートしたいと思っております。

スタッフの笑顔 夕飯が上等 清潔感 全てに気配りが効いた品々 ハイセンス 土と植物からの装飾品

I loved everything about the Moksa Hotel! The accommodation is a bit out of the way, but still easy to reach by subway and bus. The hotel is located at the foot of a mountain with a forest and a river, and is very quiet! The staff was great, the rooms were stunningly beautiful, and the spa, which you could book as an additional option, was a dream. The garden is definitely the highlight. Drinks at the bar and in the room are free. If you don't want to book dinner, you can also order delivery. One thing that could be improved is that there is also fruit or yoghurt at breakfast. It was one of the nicest hotels I've ever stayed in! I definitely want to come back!

It was my first time visiting Kyoto and I picked this hotel due to its great reviews. The staff was so kind -always attentive and helpful regarding any needs that I had. I was always greeted the second I entered the lobby as well as around the hotel. I booked the garden view room -it was amazing. It had a large balcony that opened up into the Japanese garden that the hotel perfected! There was so much space -two bathrooms, a living room, a tatami mat area, and a double bed. I am a clean freak, and I don't think I've seen a cleaner hotel room in my life. They also offered great pajamas. I utilized the sauna Cypress room -it was essentially your own private spa. Make sure to book their saunas in advance as their reservations do fill up. Breakfast was included every day. The food was good (they had American options and Japanese options). The restaurant overlooked the Japanese garden. I could sit there forever. The only downside of the hotel is that it is a bit far from the downtown area. I utilized Uber and there was one night that I couldn't get a car for so long (I tried for hours) that I ended up missing my dinner reservation. There is a train close-by however you do have to trek uphill a bit to and from the train. I was also with my mother who couldn't do hilly walks so the train wasn't an option. The car ride to the downtown area was about 30 minutes with traffic. Sometimes more or less. I still think the hotel was worth it and would stay again despite the location.

静かで清潔な空間で、パートナーとのゆったりした時間を存分に味わうことができました。また宿泊したいです。

Beautiful hotel with very friendly staff. The location is a bit outside of Kyoto in a very beautiful and quiet surrounding. The rooms are very nice and I had a nice bathroom with a huge bathtub and also nice views of the beautiful garden. The only thing I didn't like was the breakfast and there was also no in-house dining in the evening

최악이었습니다... !!!!! 호텔 담당자님들은 이글 보고 꼭 시정 하면 좋겠습니다. 정말 기대하고 간 교토에서의 마지막 날 호텔이었습니다. 가장 저렴한 방을 예약하긴 했지만 반지하라는 설명은 없었습니다. 설명만 1층이지 로비층보다 아래에 있어서 반지하나 다름없습니다. 전망은 없으며 방에 들어서자마자 곰팡이 냄새가 너무 많이 났습니다. 반지하인것도 속은것 같았는데 곰팡이 냄새가 너무 나서 방을 바꿔달라 요청하여 바꿨지만 마찬가지였습니다. 좀더 위층으로 올라가기 위해선 돈을 더 지불 하라고 합니다. 그럼 애초에 예약할때 반지하라는 표기가 되어 있어야지요. 반지하인줄 알았으면 해당 호텔 선택도 하지 않았을 것입니다. 화장실에서는 더더욱 곰팡이 냄새가 많이 났으며 수건등에 곰팡이 냄새가 다베여 있었습니다. 정말 거북 했습니다. 저녁과 조식을 주긴 하지만 저렴하지 않은 비용입니다. 술도 무료로 먹을수 있지만 교토 비어 말고는 저렴하거나 와인이 오래되어 맛이 없습니다. 교토에서 왕복 택시비민 10만원이 더 추가 되는데 70만원의 비용을 내고 갈만큼 좋은 곳은 아닌거 같습니다. 교토 시내에 10만원짜리 비지니스 호텔보다 냄새며 청결도가 좋지 않고 돈이 너무 아까웠습니다. 아침과 저녁식사는 괜찮았지만 교토 시내에 차라리 힐튼이나 메리어트에 예약하고 맛있는 식사 먹는게 훨씬 나을거 같네요. 주위에 아무것도 없어서 오실 분들은 꼭 조식 + 디너 코스를 이용해야 할것 같습니다. 아무튼 교토에서 이렇게 호텔에 만족하지 못했던 적은 처음입니다. 당장 시정하세요! 기본 방은 반지하 방이라고요! 곰팡이 냄새가 너무너무 역합니다!!!!

We spent two weeks in Japan, staying at several hotels and Airbnbs, and Moksa quickly became our favorite. The hotel is set on a stunning garden, and the staff welcomed us with genuine warmth. Compared to other places we stayed, Moksa offered spacious rooms with bathrooms completely separate from the showers, plus adorable, comfortable loungewear to wear around the property. We also loved the sauna and contrast therapy sessions, which were excellent value. This is absolutely a place I’d recommend to anyone visiting Kyoto.

Even when you are far from Kyoto downtown, you just have to walk like 10 minutes to get a train station. The Hotel is beautiful and it was the best room I stayed on

何もかも良かったです。ホテル自体が奥まった場所にあり、とても静かでした。客室も広く綺麗で、冷蔵庫にはサービスドリンクがたっぷり入っておりました。 スタッフの方もみなさん、穏やかでにこやかに対応をしてくださり、とても気持ちよく滞在できました。ディナーのコース料理もすべておいしく、量も適度で大変良かったです。朝は洋食にしましたが、こちらもおいしくいただきました。朝食は和風が土鍋のご飯なので、みなさんこちらにしてはりましたね。そちらもおいしそうでした。 お風呂が貸し切りの露天風呂があったらなお嬉しいと思いましたが、サウナがその代わりのようです。 お風呂に関してもあったらいいなという程度なので、なくても大満足のホテルでした。またリピートしたいと思っております。

The hotel is in a picturesque area away from the main city surrounded by nature. The room was exquisite, the amenities were wonderful and the staff are so accommodating and pleasant. Probably the best hotel experience we’ve ever had. Would only recommend more transportation options to get into downtown Kyoto.

対応、食事、ロケーション全て最高です。癒されます。

We stayed at the hotel for 6 nights. It is best reachable by car. The hotel is recent built, very modern, has large rooms and very well maintained. The beautiful garden seen from the bar and restaurant was amazing to watch. Every day room cleaning was outstanding. And the collagen sauna was exceptional. It was indeed confirmed that the hotel staff does not help with luggage, even though there are up to 3 people sitting at the front desk at a time and dolly standing in the lobby. In contrast, the staff at `Hakone Retreat Villas` helped us with the luggage. There are two big things, which threw us off materially and culturally, and we are glad that it happened on the last night of our stay. 1. The hotel offers 6 course dinner on a rather pricier side (for Japan), 19,200 JPY per person. While the chef was super professional and entertaining, the traditional japanese beef was swapped for chicken. Just the night before, we went to high cousine `Buon'Agio` restaurant in Kyoto downtown, where a dinner with Wagyu beef cooked in front of us cost 25% less. 2. There were just 2 of us along with 2 Japanese ladies. At the end of the dinner only two of us were asked to have our desert in the lobby bar. While the other two japaneese ladies were let to finish their dinner at the restaurant. Both concerns were expressed to the hotel staff, although the manager has not contacted us while they had enough time to do so. This ruined our initial impression about japaneese hospitality.

It was my first time visiting Kyoto and I picked this hotel due to its great reviews. The staff was so kind -always attentive and helpful regarding any needs that I had. I was always greeted the second I entered the lobby as well as around the hotel. I booked the garden view room -it was amazing. It had a large balcony that opened up into the Japanese garden that the hotel perfected! There was so much space -two bathrooms, a living room, a tatami mat area, and a double bed. I am a clean freak, and I don't think I've seen a cleaner hotel room in my life. They also offered great pajamas. I utilized the sauna Cypress room -it was essentially your own private spa. Make sure to book their saunas in advance as their reservations do fill up. Breakfast was included every day. The food was good (they had American options and Japanese options). The restaurant overlooked the Japanese garden. I could sit there forever. The only downside of the hotel is that it is a bit far from the downtown area. I utilized Uber and there was one night that I couldn't get a car for so long (I tried for hours) that I ended up missing my dinner reservation. There is a train close-by however you do have to trek uphill a bit to and from the train. I was also with my mother who couldn't do hilly walks so the train wasn't an option. The car ride to the downtown area was about 30 minutes with traffic. Sometimes more or less. I still think the hotel was worth it and would stay again despite the location.

Me and my partner missed the shinkansen and the bus that was going to take us to the hotel, so we got even more behind our schedule of our check-in time. We told the staff beforehand and apologized, they were extremely understanding of our situation. When we got there, we were welcomed with warm smiles and helpful information of our accomodation and they even gave us some snacks after our long travel.

We sayed in Moksa in september. Our shinkansen got significantly delayed, and my phone roaming stopped working, so I could not call and say we would arrive late for dinner. The staff were incredibly friendly, and were able to accomodate our dinner reservation. The food was delicious, the garden is a delight, and I wish we would have spent a few more days in this hotel. Loved it!

サウナ使用時に消灯され真っ暗になった レストランでのサービスがよくない 夕食時に頼んでいないものを精算の際に請求された 食事は可もなく不可もなく 施設自体が良かっただけに残念です

We liked the kindness of the staff. They were very eager to help but language difficulty with most of the staff. It would be helpful that the staff could propose and arrange activities. The environment was very beautiful and peaceful. Easy acces to Kyoto by train.

非常に清潔、綺麗、オシャレ、静寂、サービス等すべてに関し、素晴らしいと感じました。また利用したいと思います。

とても清潔感がありスタッフの対応も良く朝食もすごく美味しかったです また是非泊まりたいホテルです！

何もかも良かったです。ホテル自体が奥まった場所にあり、とても静かでした。客室も広く綺麗で、冷蔵庫にはサービスドリンクがたっぷり入っておりました。 スタッフの方もみなさん、穏やかでにこやかに対応をしてくださり、とても気持ちよく滞在できました。ディナーのコース料理もすべておいしく、量も適度で大変良かったです。朝は洋食にしましたが、こちらもおいしくいただきました。朝食は和風が土鍋のご飯なので、みなさんこちらにしてはりましたね。そちらもおいしそうでした。 お風呂が貸し切りの露天風呂があったらなお嬉しいと思いましたが、サウナがその代わりのようです。 お風呂に関してもあったらいいなという程度なので、なくても大満足のホテルでした。またリピートしたいと思っております。

I loved everything about the Moksa Hotel! The accommodation is a bit out of the way, but still easy to reach by subway and bus. The hotel is located at the foot of a mountain with a forest and a river, and is very quiet! The staff was great, the rooms were stunningly beautiful, and the spa, which you could book as an additional option, was a dream. The garden is definitely the highlight. Drinks at the bar and in the room are free. If you don't want to book dinner, you can also order delivery. One thing that could be improved is that there is also fruit or yoghurt at breakfast. It was one of the nicest hotels I've ever stayed in! I definitely want to come back!

It was my first time visiting Kyoto and I picked this hotel due to its great reviews. The staff was so kind -always attentive and helpful regarding any needs that I had. I was always greeted the second I entered the lobby as well as around the hotel. I booked the garden view room -it was amazing. It had a large balcony that opened up into the Japanese garden that the hotel perfected! There was so much space -two bathrooms, a living room, a tatami mat area, and a double bed. I am a clean freak, and I don't think I've seen a cleaner hotel room in my life. They also offered great pajamas. I utilized the sauna Cypress room -it was essentially your own private spa. Make sure to book their saunas in advance as their reservations do fill up. Breakfast was included every day. The food was good (they had American options and Japanese options). The restaurant overlooked the Japanese garden. I could sit there forever. The only downside of the hotel is that it is a bit far from the downtown area. I utilized Uber and there was one night that I couldn't get a car for so long (I tried for hours) that I ended up missing my dinner reservation. There is a train close-by however you do have to trek uphill a bit to and from the train. I was also with my mother who couldn't do hilly walks so the train wasn't an option. The car ride to the downtown area was about 30 minutes with traffic. Sometimes more or less. I still think the hotel was worth it and would stay again despite the location.

We liked the kindness of the staff. They were very eager to help but language difficulty with most of the staff. It would be helpful that the staff could propose and arrange activities. The environment was very beautiful and peaceful. Easy acces to Kyoto by train.

ケーブル駅前の階段を車で降りるのが驚きましたが、それ以外は都心部からも近く静かで良好でした。

Even when you are far from Kyoto downtown, you just have to walk like 10 minutes to get a train station. The Hotel is beautiful and it was the best room I stayed on

川辺の静かなホテル。癒されました。

Excellent property offering a tranquil setting for relax and recuperation. Also close to the small train station to allow access to

Probobly the best hotel I’ve ever stayed at. Area is incredibly beautiful as well. Make sure to have lunch at the information center next to the train station.

Amazing hotel in nature. The view of the river, watching koi at breakfast ad being next to the forest for a hike were wonderful!

The hotel is in a picturesque area away from the main city surrounded by nature. The room was exquisite, the amenities were wonderful and the staff are so accommodating and pleasant. Probably the best hotel experience we’ve ever had. Would only recommend more transportation options to get into downtown Kyoto.

スタッフの笑顔 夕飯が上等 清潔感 全てに気配りが効いた品々 ハイセンス 土と植物からの装飾品

I loved everything about the Moksa Hotel! The accommodation is a bit out of the way, but still easy to reach by subway and bus. The hotel is located at the foot of a mountain with a forest and a river, and is very quiet! The staff was great, the rooms were stunningly beautiful, and the spa, which you could book as an additional option, was a dream. The garden is definitely the highlight. Drinks at the bar and in the room are free. If you don't want to book dinner, you can also order delivery. One thing that could be improved is that there is also fruit or yoghurt at breakfast. It was one of the nicest hotels I've ever stayed in! I definitely want to come back!

We stayed at the hotel for 6 nights. It is best reachable by car. The hotel is recent built, very modern, has large rooms and very well maintained. The beautiful garden seen from the bar and restaurant was amazing to watch. Every day room cleaning was outstanding. And the collagen sauna was exceptional. It was indeed confirmed that the hotel staff does not help with luggage, even though there are up to 3 people sitting at the front desk at a time and dolly standing in the lobby. In contrast, the staff at `Hakone Retreat Villas` helped us with the luggage. There are two big things, which threw us off materially and culturally, and we are glad that it happened on the last night of our stay. 1. The hotel offers 6 course dinner on a rather pricier side (for Japan), 19,200 JPY per person. While the chef was super professional and entertaining, the traditional japanese beef was swapped for chicken. Just the night before, we went to high cousine `Buon'Agio` restaurant in Kyoto downtown, where a dinner with Wagyu beef cooked in front of us cost 25% less. 2. There were just 2 of us along with 2 Japanese ladies. At the end of the dinner only two of us were asked to have our desert in the lobby bar. While the other two japaneese ladies were let to finish their dinner at the restaurant. Both concerns were expressed to the hotel staff, although the manager has not contacted us while they had enough time to do so. This ruined our initial impression about japaneese hospitality.

朝食のボリュームがもう少し多いと良かった。

客室も清掃が行き届き、お料理も美味しく、素晴らしいおもてなしで思い出に残る旅行となりました。

Beautiful hotel with very friendly staff. The location is a bit outside of Kyoto in a very beautiful and quiet surrounding. The rooms are very nice and I had a nice bathroom with a huge bathtub and also nice views of the beautiful garden. The only thing I didn't like was the breakfast and there was also no in-house dining in the evening

We sayed in Moksa in september. Our shinkansen got significantly delayed, and my phone roaming stopped working, so I could not call and say we would arrive late for dinner. The staff were incredibly friendly, and were able to accomodate our dinner reservation. The food was delicious, the garden is a delight, and I wish we would have spent a few more days in this hotel. Loved it!

サウナ使用時に消灯され真っ暗になった レストランでのサービスがよくない 夕食時に頼んでいないものを精算の際に請求された 食事は可もなく不可もなく 施設自体が良かっただけに残念です

とても清潔感がありスタッフの対応も良く朝食もすごく美味しかったです また是非泊まりたいホテルです！

何もかも良かったです。ホテル自体が奥まった場所にあり、とても静かでした。客室も広く綺麗で、冷蔵庫にはサービスドリンクがたっぷり入っておりました。 スタッフの方もみなさん、穏やかでにこやかに対応をしてくださり、とても気持ちよく滞在できました。ディナーのコース料理もすべておいしく、量も適度で大変良かったです。朝は洋食にしましたが、こちらもおいしくいただきました。朝食は和風が土鍋のご飯なので、みなさんこちらにしてはりましたね。そちらもおいしそうでした。 お風呂が貸し切りの露天風呂があったらなお嬉しいと思いましたが、サウナがその代わりのようです。 お風呂に関してもあったらいいなという程度なので、なくても大満足のホテルでした。またリピートしたいと思っております。